About Clear TV

Sold by Tristar Products, Clear TV is a digital HD indoor Antenna that can help you watch live high-definition broadcast television without an expensive cable bill.

Clear TV might be past its prime, but it’s still a big seller.

Maybe you’re thinking about buying Clear TV Antenna, canceling your cable subscription (known as cutting the cord), and saving a ton of money. Maybe you bought one of these digital antennas in the past and want to know if any improvements have been made. Or, maybe you’re just confused and need some advice.

In any instance, you’ve come to the right place! Here, we’ll explain how Clear TV works, how it might help you save money, other options for cutting the cord, how you can get the most content for your money, and more.

Let’s begin by understanding the basic concept of how the Clear TV Antenna works.

How Does Clear TV Antenna Work and Where Are the Rabbit Ears?

Remember those clunky rabbit ears you had a long time ago? The ones that sat on top of your TV and were several feet long?

Well, Clear TV Antenna is essentially just a modern version of these, with one major difference: instead of picking up analog signals and displaying them on your TV, Clear TV captures digital signals floating around in the air.

What’s the difference? Without getting too technical, from a user experience perspective, it's all about picture quality.

Imagine there’s a jigsaw puzzle sitting on your desk. In order to send it to your friend across town, you have to break it smaller pieces, so they can easily fit into an envelope. Then, once your friend receives the puzzle, they’ll put it back together and see the picture it contains.

This is similar to how video is sent from a broadcast tower to your TV. It’s first broken down into smaller pieces and transmitted through the air, and pieced back together by an antenna or your cable box, forming a picture on your screen.

When analog signals are broadcast through the air, pieces of information easily get lost. On the other hand, digital signals are much more “stable.”

So by the time everything reaches your TV, digital signals still contain much of what was originally broadcast, resulting in a crisper, clearer picture than analog.

You probably noticed that the Clear TV website used the word “broadcast” a lot. And we’ve used it here even more. But why?

What Channels and Content Does Clear TV Antenna Provide?

The Digital Transition and Public Safety Act of 2005 required that all broadcasters switch from analog to digital signals as of February 17, 2009. Why is this important?

This meant that if most of your favorite programming was on broadcast TV, such as NBC, CBS, FOX, PBS, and others, you would need to purchase a new digital antenna like Clear TV to continue watching television.

Pro tip: If you purchased your TV prior to 2007, you might also require a digital converter box.

However, premium content (e.g. HBO, TNT, Disney Channel, Lifetime, etc.) is not broadcast over the air, so it’s still a subscription-only service. What’s this mean for you?

The Clear TV Antenna gives you access to over-the-air channels like CBS, FOX, NBC, ABC, CW, etc., and nothing extra. Do you enjoy shows like Law & Order, The Tonight Show, America’s Got Talent, and the Good Wife? Since these are aired on major networks, Clear TV can help.

But if you also like to watch cable-only channels like HBO, Nickelodeon, Lifetime, etc., Clear TV will not provide access. For this, you’ll need a cable subscription through companies like Uverse, Charter, Comcast, COX, etc.

In short? Clear TV can help you save thousands by cutting your cable bill, but you’ll also lose access to much of your favorite content (which might not be too bad if you didn’t watch most of your channels anyway).

Keep an Eye on Your Tower Distance and Signal Strength

Up to now, we’ve learned that Clear TV Antenna basically works like any other antenna. It picks up broadcasts sent from local towers, puts them together, and displays them on your TV. And because these digital signals don’t lose information, you’ll get much better picture quality.

Digital signals aren’t perfect though. In an ideal scenario, digital signals can reach 150+ miles, but you have to have a perfect line of sight. In normal terms? Your digital signal can be scrambled if you’re on the other side of a hill, ridge, or even a tall building.

This is why tower location is so important. Your chance of getting good reception with Clear TV depends on 1) how close you are to the nearest tower, and 2) if you’re directly in the path of its signal.

To find out how close you are to a TV broadcast tower, we’d recommend visiting AntennaPoint.com or the FCC Reception Map.

Here’s the catch though: Many Clear TV customers complained that—even though they were within the range of a transmission tower—they still couldn’t get good reception.

What Is the Real Cost of Clear TV Antenna?

If bought directly from the company, the Clear TV Antenna will cost $19.95 plus $7.99 S&H (you can order another antenna for an additional $7.99 S&H), plug it into your TV, and you’re good to go.

However, Clear TV is available through numerous retailers, including Walmart, Walgreens, Target, and more, for as little as $15 plus tax. This means you’d pay about $33 for two antennas, after tax (we calculated tax at a 10% rate).

Sure, this is only a difference of about $2 when compared to purchasing it directly through the manufacturer. But you’ll be able to take your antenna home immediately, it could make the return process easier if you’re not satisfied, and you’d be saving about $16 in non-refundable S&H fees!

Thinking about paying an extra $14.99 for Clear TV’s amplifier? If so, remember that amplified antennas are generally only useful if you live 50+ miles from a tower. They also won’t necessarily help you tune into channels any better, so if you’re barely getting a signal, an amplifier may or may not help.

What Is the Cheapest Way of the Getting the Most Content with Clear TV?

Taking all of your expenses together (we’ll come back around to this in the final section), this means you’d have a one-time cost of $15 for Clear TV, an $8 monthly fee for a Netflix subscription, and an $8 monthly fee for a monthly Hulu membership (or $12 monthly for a commercial-free experience), and perhaps another $10 monthly fee if you wanted HBO and its premium content through their own app.

Alright, if you wanted to go even fancier, you can always add on another monthly $20 charge for Sling TV that will bring you premium cable network channels such as Food Network, Travel Channel, AMC, ESPN, etc.

In total, this means you could cancel your cable subscription and still get most of your favorite content for as little as $46-$50 per month plus a one-time cost for $15 for the Clear TV antenna!

At first glance, this might seem too good to be true. Does Clear TV really provide access to free TV for this low price? In most instances, yes (more about this shortly). Is it right for you, though? This requires some explanation.

Analysis of Customer Reviews of the Clear TV Antenna

We can talk about the technology behind Clear TV all day, but what ultimately matters is how the antenna performs in real life.

Since writing our original Clear TV review, a whopping 575 HighYa readers have chimed in about their experiences. Overall? Clear TV had an average rating of 1.9 stars.

Common complaints revolved around:

  • Failure to work as advertised. Primarily poor signal strength, as well as very few channels; often only 1-2.
  • Low quality.
  • Poor customer service experiences. This included the high, non-refundable S&H charges (keep this in mind if you’re thinking about the BOGO offer!) and difficulty obtaining refunds.

For these reasons, a lot of people call Clear TV a “scam.” Often times, this has less to do with the antenna than it does with peoples’ expectations, since they often believe that Clear TV will allow them to cancel their cable subscription, but still keep access to all their favorite cable-only programming.

And when they call the company to complain, many are met with poor customer service, which adds more fuel to the fire and makes them feel “scammed” even more.

A Note About Installing Your Clear TV

While a relatively small number of Clear TV customers complained about the installation process, how you choose to install your antenna can make a big difference in the reception you get.

For this reason alone, you’ll likely want to install your Clear TV near a window or outward-facing a wall, lay the antenna flat (horizontally), angle your antenna in the direction of the broadcast tower, use a better cable, and more.

What can you ultimately expect with Clear TV? Let’s wrap everything up.

The Bottom Line

Since launching in mid-2013, not much has changed about Clear TV Antenna, including its relatively low online customer reputation. It has largely been a success for the company, so they’ve also released several spin-off products, such as Clear TV Black Box and Free TV Key.

But there have been some minor (and important) changes:

  • Tristar Products (the company behind Clear TV) has added an FAQ to the website
  • A longer 60-day refund policy is available, and perhaps most importantly,
  • Clear TV is available at hundreds of third-party retailers.

In a nutshell? Clear TV may not necessarily be a bad option since it looks sleek and works basically like any other antenna.

But given the product’s reputation for shaky performance, we’d recommend shopping for the antenna at a local retailer, such as Walmart, Walgreens, Target, etc. Beforehand, you’ll definitely want to learn more about other popular digital antennas, including the Mohu Leaf, Winegard Flatwave AIR, Winegard Rayzar Air, and more.

Pro tip: For help choosing the right HD antenna for you, be sure to read this Digital Trends article. And to see how Clear TV stacks up against digital antennas from other manufacturers, Toms Guide provides an in-depth look.

If you’re not satisfied, this means you can easily return it, without worrying about losing money in excessive S&H charges or dealing with any customer service headaches.

Interested in learning more about reducing your cable bills? Be sure to read our article about cutting the cord. There, you’ll learn about all the options for getting the content you want for less than you pay for cable, using services like Netflix, Hulu Plus, Sling Television, and more!

See Also: 3 Easy Steps for Cutting the Cord & Saving Money


Read 649 Clear TV Customer Reviews and Complaints

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Average Customer Rating: 1.9
Rating Snapshot:
5 star: 97 4 star: 39 3 star: 23 2 star: 25 1 star:  465
Bottom Line: 24% would recommend it to a friend
Showing 1-11 of 649
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  • Very bad choice

    • Maryland,
    • Dec 10, 2019
    • Verified Reviewer

    I bought the antenna and it is nothing like what they claim on the commercial. I scanned the available channels and does not even take the channels that the TV used to take with another antenna I had before. Not worth your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Worthless, wouldn't by their products

    • Iowa,
    • Dec 6, 2019
    • Verified Reviewer

    Clear TV the key, stands up to the TV. Paid $45.00 for this junk piece of hard plastic. Maybe a very thin aluminum. Tried to return, they told me couldn't take it. What a RIP-off. Should turn them into the consumer. Two of them sitting collecting dust.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 6 people found this review helpful

    Love it!

    • Lubbock, TX,
    • Oct 31, 2019
    • Verified Reviewer

    Clear TV is awesome! Works well. I get good channels at my old address maybe got more channels but still got good channels, especially ones as sports, especially as a football fan I want Fox for NFL, my Dallas cowboys, and MLB world series and ABC for NBA finals. Way better than Free TV. I got only 2-5 channels or so, it is the worst! This one I really like! You can get it on eBay for cheap, like 3-5 or no more than $5! I'd recommend this if you just want to, don't care, or can't afford cable!

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 8 people found this review helpful

    TV reception

    • Lonsdale, MN,
    • Oct 29, 2019
    • Verified Reviewer

    It's a ripoff. It does not work 50 miles away, it may work in the city limits no further maybe 10 miles if the sky is clear. Tell the real truth. I know, I tried it. I will be filing a complaint with the BBB.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Don't waste your money

    • Bloomington, IL,
    • Oct 18, 2019
    • Verified Reviewer

    I purchased this antenna but when I hooked it up, I got no channels. I contacted them and told them I wanted to return it and get my money back. They told me they normally give a refund if returned unopened, but they wanted to give good customer service and would return my money. They received the product on 10/7/19 and told me my refund would be processed. Then they sent me an email stating a partial refund of $20 would be refunded. Whereby I replied stating I was charged around $60. They apologized and said the correct amount would be refunded (this was yesterday 10/16/19). However, the email they sent again showing a refund showed zero dollars to be refunded this time. I sent another email on 10/16/19 and today, 10/17/19 and STILL HAVE NOT RECEIVED MY FULL REFUND! Don't waste your money or time because until I have my total refund like they promised, this company is full of nothing but talk. Oh, and I have email communication as proof.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 17 people found this review helpful

    Does not work

    • Florida,
    • Oct 9, 2019
    • Verified Reviewer

    I've tried Clear TV and it does not do what the commercial says it does, so if anyone is out to try it, don't go to Walmart and install an outdoor antenna, they pick up more air stations then Clear TV because I have at least over 50 channels with my outdoor antenna. Clear TV needs to stop selling false info about their product.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    It is a scam

    • Ragland, AL,
    • Oct 2, 2019
    • Verified Reviewer

    I have tried it and it doesn't work. I have asked for my money back and they beat around the bush but will not send my money back. A stinky way to take people in for a piece of junk.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 18 people found this review helpful

    Poor product

    • South Carolina,
    • Sep 18, 2019
    • Verified Reviewer

    Very poor product and bad signal. If you lived in a big city or the outskirts of a big city then you would get reception, maybe four or five channels, but I can only get one channel. When I use my homemade antenna I get 25 channels, go figure. Terrible product, don't buy.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 17 people found this review helpful

    No good, big hoax

    • California,
    • Sep 13, 2019
    • Verified Reviewer

    This is a rip-off. I want my money back. Would not recommend this product. My digital antenna doesn't get any channels, not one. Why sell it in my area if you don't have a tower near by?

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Was happy for a while

    • Sidney, IL,
    • Sep 12, 2019
    • Verified Reviewer

    I have had your service for a while, was happy with 27 channels but now I only get 8...CBS and ABC, no CW, no Fox, no antenna TV...why, what changed? The picture is fine on the 8 but can't get much I like. Very bummed out, please help.

    Bottom Line: No, I would not recommend this to a friend

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  • 26 out 27 people found this review helpful

    Does not work

    • Minden, Ontario, Canada,
    • Jul 25, 2019
    • Verified Reviewer

    This does not work in a lot of areas, piece of crap, do not buy. I recommend not to buy it, do not spend your money, and they make you pay to return it when it does not work, and you have to write a letter to return it.

    Bottom Line: No, I would not recommend this to a friend

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