Read 87 Coin Credit Card Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.2
Rating Snapshot:
5 star: 0 4 star: 1 3 star: 2 2 star: 12 1 star:  72
Bottom Line: 6% would recommend it to a friend
Showing 12-22 of 87
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  • Awful

    Coin only works at some retailers. The customer service person helping me let me know that this is to be expected. So, at best you have to carry Coin AND all of your cards. What's the point? Returning it within the first week.

    Bottom Line: No, I would not recommend this to a friend

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  • Poor Quality, Poor usage

    • Houston, TX,
    • Dec 23, 2015

    I have had the card for about three months. It has only worked less than 20% of the time at most major retailers. It's difficult to know which card you are using as you can only describe them with four characters. The material on the card is easily scratched and looks bad now, it will probably look like garbage in a few more months. This is a company that rushed to be on the market to beat the half dozen competitors out there. I got suckered by the bogus articles. Check out the others first. Coin Credit Card does not stand behind their product.

    Bottom Line: No, I would not recommend this to a friend

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  • Don't buy this

    • Dec 23, 2015
    • Verified Reviewer

    I purchased this directly from Coin. It works 15% of the time on cards that don't have chips (all new cards have chips). You cannot return it if you have used it (the only way to find out that it doesn't work). You cannot sell it since it only pairs with an original phone, meaning if you get a new phone, you cannot pair the card with it. The customer support is laughable and it is generally an atrocious product that has an even more atrocious supports and refund policy.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    New techology, give it some time.

    • Houston, TX,
    • Dec 4, 2015
    • Verified Reviewer

    I received my Coin 2.0 in the mail yesterday. I'm excited to use it but by looking at the reviews I better bring my old school cards too. I used Bluetooth back when no one even knew what it was and may I say that it didn't work very well. I give the Coin team a thumbs up for venturing down this road and creating this new technology. I believe that it will improve as time goes on. Thanks Coin.

    Bottom Line: Yes, I would recommend this to a friend

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  • Terrible

    • Arlington, TX,
    • Dec 3, 2015

    It only worked for an old card without the chip. If the you card upgraded, it won't work. What a waste of money and time in my opinion.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Extremely poor support for coin

    • Charleston, SC,
    • Dec 1, 2015
    • Verified Reviewer

    Purchased 3 coin card units, activated first. It worked fine for first month. Then activated second, it worked but then my first quit working. I have been in contract with Coin support, they are very slow to respond and only respond with scripted answers that do not resolve your issue. I have been trying for 3 weeks to get help and have received none. They do not have phone support, you will be lucky to get one response in a week and when they do respond it will not be helpful. I have requested a refund since they do not offer proper support for their product. I would keep if they would be able to help me get it working.

    Bottom Line: No, I would not recommend this to a friend

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  • Coin Card is wasting my time and an inconvenience.

    • Pasadena,
    • Nov 23, 2015
    • Verified Reviewer

    Coin Card only worked approximately 30% of the time. Most of the restaurants do not accept Coin Card. For supermarkets, you need to swipe 2 or 3 times to make it work. Never work on my Bank of American ATM machines. I was very upset and frustrated after trying Coin Card for so many times at so many locations. This product is a failure.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Fraud, don't buy

    • Los Angeles, CA,
    • Nov 21, 2015

    This company is a joke! You would be better off stopping at a corner and donating your hard earned money to a homeless! I paid for this card over a year and a half ago and it finally arrived. However, it doesn't work, sync, or do anything. Company has no phone number, only email that they do not respond to. They only send auto emails. Please do not buy this product or waste your time with them. They are a fraud!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Wasted money -

    • Denver, CO,
    • Nov 21, 2015

    I am a Windows based consumer. This product is not designed for either Windows OS or Blackberry. Based on the reviews I have read here it probably doesn't matter. There are no refunds once you have received your card, which in my case took nearly two years. In a perfect world, this is a great idea but the execution leaves a great deal to be desired. Don't waste your money.

    Bottom Line: No, I would not recommend this to a friend

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  • Terrible Product

    • Virginia Beach, VA,
    • Nov 21, 2015

    I purchased 2 coins, 1 for myself, 1 for my wife. I can't update it as they claim because many cards now require chip reading technology. Coin 2.0 does not have the technology. I would like my money back because they claim you can update it but you can't really. Customer service does not respond. Stay away.

    Bottom Line: No, I would not recommend this to a friend

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  • Impressive product, if only it worked

    • Chicago, IL,
    • Nov 16, 2015

    The Coin is intuitive and very easy to use. The only problem is that it only works sporadically. Honestly, if it does not work 100 percent of the time, it loses its value for me, as I typically only carry one card on me at a time. On the other hand, if you are someone who uses multiple store cards or membership cards, and you have confirmed that it works with those vendors, then it may work for you. As for me, I am sorry that I purchased it.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-22 of 87

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