My email account was hacked and the hackers were able to reset my password to Coinbase and turn off my 2FA settings. I was able to disable my account, however, it has been over 15 days without any assistance on getting my account unlocked so I can log back in and check for any damages. So far I have only received generic responses that in no way answers or addresses any of my questions. On top of that, they said a specialist will get back with me within 4-5 days. It has been 15. They do not have a number to call to speak with a person live. Only have email support and use social media to bash them. For a company worth over 77 billion, they should have a well-equipped customer service center but that does not seem to be the case. Also, their fees are about the highest around. I do not recommend using any of their services after actually using their services myself. Besides the simplicity of Coinbase, they suck.
Length of Use: 3–6 months
Bottom Line: No, I would not recommend this to a friend