67 Consumer Reviews for Coinbase - Page 2

Average Consumer Rating: 1.3
Rating Snapshot:
5 star: 5 4 star: 0 3 star: 0 2 star: 2 1 star:  60
Bottom Line: 7% would recommend it to a friend
Showing 12-22 of 67
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  • 8 out 8 people found this review helpful

    Exchange rate changed dramatically when I sold everything

    Hi. Tonight at 2.20 pm, I logged to sell my ETH BTC LTC.

    BTC it sold at $12791, I confirmed at $13800. LTC sold at $210, confirmed at $254 (even the graph BitCoin shows that the rate has never been under $235 today)! ETH at $660, small difference instead of $676.

    I am pretty sure their robot reduced the rate automatically when the purchase failed because I got 5 different errors each time I tried to sell.

    The difference tonight is $1130 because I sold $14,000 of my portfolio. I contacted the support by ticket and I got an automatic answer about fees between people.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Terrible

    • West Virginia,
    • Dec 14, 2017
    • Verified Reviewer

    I originally attempted to register with the cellphone app, putting in all necessary information. Each time (about 6 attempts spread out over almost 2 weeks) I would constantly have to go through the same steps until it either locked me in ID limbo or if that got through (only one-time, mind you), then I would tget stuck in payment verification limbo.

    The last attempt was directly on their website (not through the app) to see if it would have better luck seeing as I am given the additional option to upload photos from a JPG. Same result; failed verification.

    I noticed other potential users having the same problems based on many of the reviews. The other thing I noticed were the conveniently placed "outages" when prices were at their highs.

    This is extremely pfishy. This company is not the future for digital currency exchange; it has failed that "verification."

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Poor service quality when coin value rises

    • Taipei, Taiwan,
    • Dec 13, 2017
    • Verified Reviewer

    Seems weird as they always have service unavailable when needed, especially when it's time to sell or buy. I'm calling this a scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 13 people found this review helpful

    Buyer

    • Lawrenceburg, TN,
    • Dec 8, 2017
    • Verified Reviewer

    I have sent $250,000.00 on Monday, December 4th to buy bitcoin when it was trading at $11,000 and they still have not applied it to my account case # 2694820. It could have made $120,000 in profits by now. I have called numerous times only to be repeatedly hung up on. Also when they do apply my money to my account, it will be little too late because now bitcoin is overbought and coming down.

    And even if I wanted to use my money when they apply it to my account, I will be limited to $50,000 a week because they will not update my identity. And because they will not update my identity, my own cash I sent in is limited to a fraction of my buying power because they will not update my identity. I have sent over 20 times my driver license as proof of who I am through their website and mobile app and since Monday still no success.

    I am very unhappy and disgusted with Coinbase. As I look over the web I see this reoccurring theme that Coinbase is a stinking turd that DOES NOT have it together.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 12 people found this review helpful

    Bad experience

    I'm new to Coinbase and every time I want to login I have so much difficulty to get in and after all that I can't do anything. It appears that an error has occurred, what's that all about? Is it normal?

    I am still thinking if I would recommend it to a friend.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Nonfunctional and unprofessional

    I am from Germany but residing in Canada. I could not change the country for verification to unlock a bigger investment limit. Support couldn't help, and they blocked the $100 weekly limit I had instead.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Thieves?

    After more than 3 weeks I am still waiting for my SEPA bank transfer to be credited to my account and an email from their support was worse than useless. I agree with the majority of other reviews here: AVOID!

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • Jan 16, 2018

      Andy

      I agree. I had to do SEPA transfer twice, costing me €20 and it is still not verified.

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  • 13 out 13 people found this review helpful

    Rip off

    • Vancouver, British Columbia, Canada,
    • Oct 31, 2017
    • Verified Reviewer

    This is a rip off scam. It costs about 15+% in total fees to do a transaction. They are rolling in the money from stupid companies that force buyers to use their VERY COMPLICATED system. Stick with PayPal, at least it's trustworthy and reasonable on the fees, AND EASY TO USE!

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 19 people found this review helpful

    Avoid

    • Cleveland, OH,
    • Oct 19, 2017
    • Verified Reviewer

    After all verification (phone, credit card, etc.) process, they want to get your ID and banking account. Scammers! Avoid!

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 20 people found this review helpful

    Shady business

    • Marietta, PA,
    • Oct 18, 2017
    • Verified Reviewer

    Initially, I thought Coinbase was great even though the verification process and bank transfers took awhile. That is excusable, however, every time I try to trade at a certain price, Coinbase seems to mark up the price to whatever suits them. It's ridiculous! I would be more vulgar if I could here because I'm not happy.

    Sure the fees are high, and I can deal with that. However, EVERY TIME I make a purchase at a good price it seems Coinbase is skimming almost all of my profits! This has happened multiple times. Whether it should be a 5 dollar profit or a 15 dollar profit, I always end up with NO profit!

    I'm done with Coinbase; they're deceiving people and I hope people read this, so it doesn't happen to others. Such a disappointment.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 23 people found this review helpful

    Never use Coinbase

    Coinbase is a horrible company. I tried to send my payment to a vendor, and the transaction timed out. Coinbase couldn't process the transaction fast enough, and the vendor rejected the transaction. The money was supposed to return to my wallet, but it did not.

    I went to the FAQ, and it states if the transaction times out Coinbase will contact the vendor and submit the payment. I was in contact with the vendor for 7 days with no message from Coinbase. I then emailed them three times over the next 7 days. Their site states they will be in contact within 48 hours. It took them 21 days to respond to my emails. By then I filed a complaint with the BBB.

    Coinbase finally got a hold of me and said my account was being terminated for a policy violation. Turns out they don't like people reporting them, so they close your account. I was told I wouldn't receive a refund, but I can keep my remaining 26 cents in my account.

    Luckily, the vendor felt bad for me and sent me my order for free. So not only did Coinbase keep my money but the vendor had to send me a free order out of good will.

    I'd never use Coinbase EVER. They SCAMMED me out of $85.75. This company is a joke.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-22 of 67

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