About CompressionSale.com

As the self-proclaimed “premier source for top brand name” compression wear, CompressionSale.com provides a wide variety of compression stockings, accessories, and specialty products. In addition, the company claims to provide these products at the lowest possible prices, or they’ll beat the advertised price by 10%.

But are the low prices offered by CompressionSale.com worth the effort? Let’s squeeze the facts and find out where they lead.

CompressionSale.com Details

CompressionSale.com offers several categories of products from many of the top compression wear manufacturers, including Medi, Jobst, Sigvaris, Juzo, and many others, including:

  • Men’s and women’s knee highs and thigh highs
  • Travel, athletic, and diabetic socks
  • Maternity support hose
  • Accessories, including application and removal aids, garter belts, adhesives, liners, and more.
  • Specialty products, including arthritis relief, braces, supports, ulcer care stockings, and more.

When using the CompressionSale.com website, you can search for products by style, brand, compression level, fabric, and more; by top-rated category; by compression level; or based on popular searches from other customers . In addition, you can search their catalog directly by item number or keyword. If you’re new to compression wear or are having difficulty finding the right product to fit your needs, CompressionSale.com claims that their certified fitters can help walk you through the process.

CompressionSale.com Pricing & Refund Policy

Due to the diversity of products featured on the CompressionSale.com website, prices range considerably; anywhere from under $20 to $130 or more. However, the company claims to offer a low price guarantee, which means that they’ll beat any advertised price by 10%, although this excludes items sold on Amazon and Ebay.

In addition to this guarantee, CompressionSale.com provides free Standard shipping on all compression stockings shipped within the U.S.

CompressionSale.com offers a 180-day return policy, less a 15% restocking fee. However this offer only applies to unworn items in their original packaging. Items that have been tried on are eligible for store credit/exchange only, and only within 30 days of purchase. For full details, be sure to read their Return Policy.

In order to initiate the refund process, you’ll need to obtain a Return Merchandise Authorization (RMA) number from customer service by calling 800-504-7315.

What Do Other Consumers Have to Say About CompressionSale.com?

CompressionSale.com is operated by AL and PO Corporation based out of Vernon Hills, IL. The company holds a D+ rating with the Better Business Bureau, based on more than 70 closed complaints over the past three years, most of which appear to relate to poor customer service and difficulty processing refunds. In fact, we noticed that the company’s responses on the Better Business Bureau website were very short (despite attempting providing answers to detailed problems), and definitely did not have a friendly vibe. As such, this gives the appearance that CompressionSale.com does not place a nig emphasis on exceptional customer service.

Elsewhere online, most customer complaints appear to mirror those found on the BBB, referencing poor customer service (e.g. unknowledgeable staff, numerous requests for the same information, etc.) and difficulty processing refunds. Despite this, the company appears to have a positive reputation for their large product selection, competitive pricing, and easy purchasing process.

What’s the Bottom Line About CompressionSale.com?

Even though it appears CompressionSale.com has a positive reputation for large selection, competitive pricing, and easy purchasing process, should you buy from them? Based on our research, they appear to be a solid option for your compression wear needs, although there are a few things you should keep in mind beforehand.

First, the top customer complaints we encountered were that CompressionSale.com customer service is often very unhelpful, and that the refund process is overly restrictive. With this in mind, here are a few tips you can use to avoid hassles:

  1. Make sure you keep the original packaging, since numerous customers have complained that they will reject your return without this, even if the item was never worn.
  2. Make absolutely certain that you’re purchasing the correct item, as CompressionSale.com will not cancel your order, even if you call within five minutes of placing it.
  3. Even if you do successfully return your compression wear, you’ll be responsible for return shipping charges, and CompressionSale.com will automatically deduct a 15% restocking fee from your total refund.

Next, with CompressionSale.com’s reputation for poor customer service, we’re dubious that their certified fitters can really help you purchase the best product that suits your needs. To gauge what you can expect if you need to return an item, you may want to try contacting them first to experience it firsthand.

Finally, as we mentioned in our Science of Compression Wear article, these products have a long medical history of improving patients’ circulation and blood oxygenation. However, they have not been shown to improve athletic performance; only to decrease lactic acid buildup and to reduce post-workout recovery times.

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42 Consumer Reviews for CompressionSale.com

Average Consumer Rating: 1.3
Rating Snapshot:
5 star: 3 4 star: 0 3 star: 0 2 star: 1 1 star:  38
Bottom Line: 7% would recommend it to a friend
Showing 1-11 of 42
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  • Terrible customer service

    • Essex County, NJ,
    • Jan 2, 2018
    • Verified Reviewer

    I wish I had read these reviews before I ordered from this company. Jobst Socks were fine, but Truform arrived smelling like they had been stored in a damp basement. The black dye came off all over my hands and legs, and was unusable!

    Horrible customer service. Three days and 15 emails later they still said they didn’t understand what I wanted in exchange. I felt like they were just trying to make me so frustrated that I’d give up. They were rude and disrespectful, and when I complained about their attitude, they hung up on me! I would never order from this company again!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    No refunds, customer charged for returns and restocking

    • Farmington Hills, MI,
    • Dec 19, 2017
    • Verified Reviewer

    First time I ordered, I wanted one pair, but the order went through as two pairs. I called customer service immediately and was told I had no recourse because "I had ordered after 2 PM (?)." And the company won't revise or cancel orders. I had not received their merchandise, and I had not worn their merchandise; I just wanted to revise my order to one pair, within 5 minutes of ordering. I contacted their chat service for help, same inflexibility.

    Poorest customer service and most inflexible cancellation/return policies I have ever encountered. I am a first (and last) time customer.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Buyer beware!

    • Chicago, IL,
    • Nov 18, 2017
    • Verified Reviewer

    I do not like to write slander about a company, but I do want to warn potential buyers that you should be absolutely sure when ordering from this company that you order the right size, color, and product. If you are not 100% certain, do not order from this company. You will have the most difficult time getting assistance for a refund or exchange and you will be charged fees. I wasn't sure what size I was, and even after discussing with a customer service representative, the product did not fit well. I was resigned to keep what I wore, but I had additionally purchased multiples of what I learned were ill-fitting stockings that were unopened. I am now stuck with them and penalized if I want to make a simple exchange.

    I warn you, potential customer, because I did not know this before ordering. I am out a lot of money. These stockings are expensive. I will never order from this company again.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Do not order from them

    I ordered stockings for my husband in July. They arrived defective, and I sent them back. The second set was also defective. I sent them back. Since then I have been trying without success to get either stockings or my money back. It has been three months, and I have yet to see either. They refuse to speak with me except via email and then don't answer promptly. They continue to give me the runaround. I doubt I will ever get my money or stockings out of them.

    DO NOT ORDER FROM THEM. The prices were good, but not the customer service.

    Bottom Line: No, I would not recommend this to a friend

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    • Nov 28, 2017

      Pat Brooks

      As with many comments from readers, I experienced the same problem with customer service. I have lost over $100.00 on one unsatisfactory purchase. I received them in two different packages, and three additional pairs of hose then what I ordered. Customer service gave no help in trying to correct this error. I returned three pairs of hose following their directions. I was told that a refund was not allowed but store credit would be given. I have been unable to receive any certification of store credit. After many years of ordering online, I have never dealt with a more difficult company. My advice is beware when you are dealing with this company.

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  • 3 out 3 people found this review helpful

    Return address

    I have had difficulty with returns too. They kept asking me over and over what the item number was when I gave it to them twice. I am aware that their RMA's are just the order number, so I'm going to ship back my items with that number on the shipping package, and I'm hoping they just give me a merchandise credit. Time will tell.

    I've never tried this type of return with them. Has anyone on here done this and gotten a credit? What I need thoigh is their address. Anyone on here have it?

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Refuse to fix their shipping error

    I ordered pantyhose and was shipped thigh high stockings, and they said it was past the 30 days to return them. However, they shipped the wrong items. The numbers do not match the order number that I sent.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Very difficult to return merchandise

    Unless you're positive, you won't return anything back to the company; you're BEST to go elsewhere. Their return policy is long and very detailed. When ordering this kind of product, you don't know the fit or size until you receive it. You own it. They won't let you return the product without prior authorization, and they will not acknowledge you. Go elsewhere.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Have spent months disputing false charges. Stay away!

    • Los Angeles, CA,
    • Jul 2, 2017
    • Verified Reviewer

    I co-sign on every other bad review on here. They purposefully send out the wrong size then put you through the wringer both via email and via phone pretending like they don't understand a simple complaint (i.e.: You sent me three pairs of small, I ordered three pairs of large. Please send a postage paid return label so I can exchange.)

    They will keep asking you the same circular questions over and over again that make no sense as a response, and I went through 17+ exchanges back and forth to an inquiry as simple as the one above. When I called, a "customer service" rep named (ironically) Love, she kept putting me on 10-15 minute holds and when I tried to get any "service" from her, she said she was busy and had other calls to take and HUNG UP on me!

    Even after going through the entire dispute process with Visa and having it ruled in my favor and being credited back the amount that this company was attempting to steal from me ($127), they then turned around and without my consent or knowledge, RE-CHARGED the $127! So now I have to go through the entire dispute process again.

    I have spent so much time, energy, and frustration over three pairs of socks with this HORRIBLE company. Please, do yourself a favor and STAY AWAY!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Very disappointed

    I understand that this company indicates that there are no refunds, only exchanges and store credit. However, I thought they might make an exception in my situation since the person I purchased products for DIED a couple of days after I placed the order, and I personally have no need for these items.

    That was not the case, however, and the customer service representative was not even particularly pleasant. He just kept repeating "this is the policy that is in place."

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Dishonest company!

    • Bay Area, CA,
    • Jun 10, 2017
    • Verified Reviewer

    This company is dishonest and underhanded. If I could give a zero star, I would.

    I ordered an item from their website, but the wrong item appeared in the email order confirmation. I emailed immediately to change it, but they said they could not fix it because the order had processed. When I called to make an exchange, they said I had to use their website to get a return form. Their website contains a checkbox saying you agree to their return policy. The policy says they are not responsible for the web order differences and customers are responsible for shipping charges.

    I called them again, and they put me on hold over 30 minutes until past closing time. I sent a chat request, and they left me hanging with no reply for over 20 minutes. I called again days later, and they said I had to pay return shipping and additionally it would cost me $7.00 in shipping to have the original $27.98 item I ordered shipped to me.

    I do NOT recommend ordering anything from this corrupt company. Don't use them. This company is corrupt. They automatically substitute cheaper products than the ones in their online catalog and then make profits by charging big shipping fees for exchanges.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Very poor customer service!

    • Laurel, MD,
    • Apr 25, 2017
    • Verified Reviewer

    I ordered three items from this company two weeks ago and received everything last week. The only problem was that one of the items was not what I ordered. After sending several emails and getting one line answers which got me nowhere, I called and talked with Sarah, who finally sent me a postage paid return label. They will not send the item I actually purchased until they receive the item they sent in error back, even though it was not my fault. No amount of protests about how unfair and not customer friendly that was helped.

    So now it will be another two weeks before I receive what I ordered. From what other reviewers have stated here, I probably would not be successful at a refund, so once I receive what I ordered, I will never deal with this company again. They have no customer service skills whatsoever!

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 42

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