Sounds like customers are reviewing 2 different products. Are the negative reviewers sure they purchased the right product? I use my pan at least three times a week and have made everything from perfect omelette to lemon roasted whole chicken. No problem with any coating issues inside or outside of pan. Very easy cleanup. Even after burning a meal in it due to a pet emergency. Threw out the food and clean up with a soapy sponge was done within a minute and pan was good as new. I would urge anyone who had a bad experience to make sure you have Eric's pan and try it again.
Bottom Line: Yes, I would recommend this to a friend