About Copper Step

By HighYa Research Team
Published on: Feb 28, 2015

Copper Step is a shoe insole that’s claimed to feature copper-embedded massage nodes that “simulate an all-day massage” to help revitalize your sore, tired, or achy feet, ankles, or legs, and to leave your whole body feeling refreshed.

In addition, Copper Step insoles are claimed to include graduated arch support, ventilated foot beds, and a lightweight, flexible, and breathable design that provides all-day support and can be used with any shoe. In fact, Copper Step is claimed to be so effective that it will provide you with maximum relief almost instantly.

Imagine walking on a cloud, supported by nothing but soft, smooth air. Now, imagine how relieved your foot, ankle, or leg pain would be, and how you’d once again be able to walk and run like you used to. But is what you can realistically expect Copper Step to provide? Consider the following:

What Benefits Does the Copper in Copper Step Provide?

There has been an explosion in the number of copper-infused products over the past year, including the likes of Copper Fit, Copper Hands, and Tommie Copper. In fact, most of these copper-based products fall within the “As Seen on TV” niche, and are even made by many of the same companies (more about this in a moment).

With this said, these other products are basically just compression garments with copper-infused fibers, which, as we outlined in our Can Copperwear Provide You with Pain Relief? article, only acts to prevent the buildup of bacteria and to reduce odors and prevent stain. However, this copper does not have any pain relief (or any other) benefits.

On the other hand, Copper Step appears to break the mold by featuring no compression; only copper-infused “massage nodes” built into its insoles. As such, other than the possible “massaging action” these nodes might provide, the copper they contain is irrelevant and will provide no additional pain relief.

In other words, it’s a marketing gimmick. In fact, the Copper Step website clearly notes that they’re only decorative by stating they’re “infused with real copper at key focal points to enhance their design.”

Will Copper Step’s Graduated Arch Help Relieve Your Pain?

Although it might sound technical, when referencing shoe insoles, a graduated arch is simply an area that gradually increases elevation in order to match the arch of your foot, thereby making you more comfortable.

However, when looking at insoles from other manufacturers, you’ll notice that their arch consists of one solid piece of material to provide even, comfortable support. On the other hand, Copper Step’s arch is made up of several raised “dots” that are separated by fairly wide spaces, which would make us think that they would apply uneven pressure to your arches and make them uncomfortable.

Granted, we haven’t tried Copper Step directly, although this might be something you’d like to keep in mind before placing your order.

Shoe Insoles Are a Dime a Dozen

Speaking of other manufacturers, a huge selection of shoe insoles can be found online, as well as at local retailers near you, many of which will be less expensive than Copper Step, especially considering the non-refundable S&H charges (more about this in a moment).

Are Customers Walking on Air with Copper Step?

Copper Step was a very new product at the time of our research and didn’t have any online customer reviews available.

However, we learned that Copper Step is manufactured by Telebrands based out of Fairfield, NJ, who is one of the original “As Seen on TV” companies, and who makes a number of popular ASOTV products, including Copper Hands, Amish Secret, and Pocket Hose Ultra.

Among more than 130 HighYa reader reviews for these products, they hold an average rating of 2 stars, with common complaints citing poor quality products, failure to work as advertised, high, non-refundable S&H fees (more about this next), and poor customer service.

In addition, Telebrands holds an F rating with the Better Business Bureau based on a whopping 1,420 closed complaints (as of 2/28/15), most of which match those noted above.

With this said, you may not experience the same with Copper Step, but it’s definitely worth keeping in mind.

Copper Step Pricing & Refund Policy

One pair of Copper Step insoles is priced at $12.99 plus $7.99 S&H, although you’ll be able to order a second for an additional $7.99 S&H. However, this option wasn’t presented to us when we attempted to check out.

Copper Step insoles come with a 30-day refund policy, less S&H charges. This means if you decide to return them, you’ll likely end up losing more in S&H charges than you’ll ultimately receive as a refund.

With this said, in order to initiate a refund, you’ll need to contact customer service at 855-668-1655.

Will Copper Step Reinvigorate Your Whole Body?

Given the fact that the copper in Copper Step won’t provide anything other than antimicrobial benefits; that the “graduated arch” appears uncomfortable; and that the insoles come with high, non-refundable S&H fees, our opinion is that you’ll want to look at local insole options before spending your hard-earned money on Copper Step.

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