Coventry Direct Reviews

It was a very positive experience. As a former teacher and current lending officer for a large bank, I deal with a large number of businesses and consumer customers. In all these years, I have never dealt with a more efficient company than Coventry. My contact was Dan Glod. He was very caring about my husband’s problems and did a fantastic job of offering the best solution and meeting our needs in a timely manner. He is extremely professional. I would recommend Coventry to anyone.

Bottom Line: Yes, I would recommend this to a friend

My husband and I wanted to explore options on selling his life insurance policy. When I contacted Coventry Direct, I knew nothing about the process. Scott and others from Coventry thoroughly explained the process and we ultimately ended up selling my husband’s life insurance policy to Coventry. The entire process was smooth, professional, and quick. I would highly recommend Coventry.

Bottom Line: Yes, I would recommend this to a friend

Scott Kalbfleisch at Coventry was by far the most conscientious person I dealt with while shopping to settle my life insurance plan. Worked with me to negotiate the best settlement. Had lots of patience when handling my case and never made me feel uncomfortable asking any questions in regards to the settlement. He worked very hard getting me the best settlement possible. I really appreciated his help, it came at a very difficult time in my life. Thank you Scott.

Bottom Line: Yes, I would recommend this to a friend

Scott was very helpful in walking me through the whole process. He always answered all my (silly or not) questions and did so in a professional manner. I know a lot of people say this but "Scott did go above and beyond" the call to help me out.

One more thing is that Scott made me feel like I was the only person he was helping. He took, I think, more time to listen to my concerns about this process of selling my life insurance, as I have never done anything like this before.

Bottom Line: Yes, I would recommend this to a friend

I was intending to sell my Term Life Insurance to an entity.

I was introduced to Coventry Direct. I became very interested to sell my term life insurance to them. I was pretty surprised when one of them called me to get acquainted with me. After so many calls I was finally introduced to Scott whom I regarded as a dear friend.

He was the one who introduced me to the process and walked me through. I am so indebted to him. I will also recommend him to anyone who wants to sell his or her life insurance.

Bottom Line: Yes, I would recommend this to a friend

Had a wonderful experience - thanks to Tyson Mayer at Coventry - in selling a policy that was held by a family trust. Tyson made this so uncomplicated and all of us were informed of exactly what we needed to do. The Smith family wishes to thank him for his professionalism in making this sale so easy for all of us!

Bottom Line: Yes, I would recommend this to a friend

Greg Knight was the one who talked me into going with Coventry and selling my policy and I am glad that he did. The money I received was very much helpful in paying off several debts, making my life a little better. Thanks Coventry and Greg Knight.

Bottom Line: Yes, I would recommend this to a friend

I appreciated the assistance in selling my Life Insurance Policy. Greg Knight was extremely easy to work with and explained everything in great detail. The coordination between Coventry and Transamerica was very smooth due to Greg's leadership. Thank you.

Bottom Line: Yes, I would recommend this to a friend

I had a great experience with Coventry, the process was easy and straight forward. I believe this had a lot to do with Greg Knight who worked with me on getting everything put together. Greg handled all the details, making my part simple. Everything worked without a hitch.

Bottom Line: Yes, I would recommend this to a friend

Payton Marcus was awesome! He was professional, took time with me. He followed up promptly and was looking out for me when I dropped the ball. Such a good experience! I would recommend him and Coventry to anyone.

Bottom Line: Yes, I would recommend this to a friend

I wasn't sure what to expect when I started researching how to help my father cash in his policy, but I was pleasantly surprised by how easy it was thanks to your help. You and your team went above and beyond by making sure everything was easy to understand and quickly responded to any questions or concerns we had. Thank you so much for your help and I would recommend you and your team to anyone in the same situation as my father and me.

Bottom Line: Yes, I would recommend this to a friend

This is to acknowledge that I had a very positive experience working with Mr. Greg Knight from Coventry Direct on the settlement of a life insurance policy. He was available whenever I needed him to answer every question that I had and always found constructive solutions to potentially problematic situations. I still have 3 more policies that I plan to settle and I wish I can work with him again to accomplish this hurdle in the same easy manner that we settled the first one. I would recommend him to everyone who wishes to settle a policy and not suffer during the process.

Bottom Line: Yes, I would recommend this to a friend

Outstanding professionalism. Courteous and kept me totally informed during the process. That's the way to run a company! Don't need 180 characters to appreciate service above and beyond!

Bottom Line: Yes, I would recommend this to a friend

I heard about Coventry through a TV ad. I had a term policy about to expire. I thought I would at least call to get more information. I worked with Ryan Grow. He explained everything to me. He was always available for phone calls. He helped me step by step through the paperwork. Everything was handled professionally. I am so happy I contacted Coventry and very pleased I had Ryan Grow as my contact representative.

Bottom Line: Yes, I would recommend this to a friend

Set out to eliminate an unneeded policy from my portfolio.

Ryan Grow worked hard to accomplish this goal. Although I am not the easiest of clients to negotiate with, Ryan kept coming back until we were both finding our positions acceptable. Good job, Ryan.

Bottom Line: Yes, I would recommend this to a friend

Greg Knight was professional, caring, and certainly stayed focused on assisting me. He displayed great customer service at all times. Coventry Direct could definitely promote him into management as a trainer on how to talk, communicate, and assist customers. His professionalism and specialized knowledge are hard to find anymore.

Bottom Line: Yes, I would recommend this to a friend

I worked with Ryan Grow over a period of several months in late 2019. His communications were always, without exception, timely and clear. When Ryan stated he would forward something to my attention, he always did so and there was never any need on my part to remind him or nudge him along. The project that we worked on together was at times stressful for me, but Ryan always clarified matters and made it so I had no need to stress. Thank you Ryan for making a difficult process easier.

Bottom Line: Yes, I would recommend this to a friend

I appreciated Michael Cunningham's attention to the sale of my husband's life insurance policy. He kept us updated as to where we were in the process and followed through every time he said he would call or find out an answer to a question. The sale was successful and I guess the best thing I can say is we will go through him again for my policy.

Bottom Line: Yes, I would recommend this to a friend

I had seen the ads for Coventry Direct, and since I was considering canceling my life insurance policy as I retired with limited income, and wanted to reduce my monthly expenses, I also wanted to increase my liquid cash situation.

I didn’t know anything about how Coventry Direct worked, how I would qualify and so on. However, I had been diagnosed with Stage IV melanoma, and was receiving treatment with a relatively positive prognosis. There was about a year and a half remaining on my policy, at which point, my premiums would dramatically increase beyond my ability to pay.

I contacted Coventry and began a conversation with Ryan Grow. He asked me some questions about my age, health, and the condition of my cancer care. He walked me through a thorough overview of the Coventry Direct program, a detailed overview of the information needed to evaluate my condition, health records, all the Doctors I had met with and had worked with concerning my condition, scans, tests, surgeries and so on. Ryan was very honest and open about the information needed, and the amount of time needed to make an evaluation as to whether I would qualify for a sale of my insurance policy. He gave me a range of what I may be looking at relative to a dollar amount.

Once I decided to proceed, Ryan worked closely with me through the entire process, followed-up regularly, and was very responsive whenever I called with questions. Once I was approved, Ryan was able to get me a dollar amount that I was comfortable with, and the funds were wired to me in a timely manner.

This was a difficult decision, somewhat stressful, and without Ryan’s professionalism, concern and honesty, I’m not sure I would have proceeded. I’m glad I did, and it’s because of Ryan’s skillful communication, empathy and ability to communicate so effectively.

Bottom Line: Yes, I would recommend this to a friend

I wish to notify your company about my experience working with Scott. He was extremely thoughtful and able to answer all my questions with clarity. He always quickly returned calls. Most importantly, I was always able to understand everything I needed to know.

Bottom Line: Yes, I would recommend this to a friend

After some research, I decided to work with Coventry to sell an insurance policy. It was a good decision, everyone I dealt with was professional and knowledgeable. I had many questions and needed many explanations on the process, every question was answered to my satisfaction. I was updated every step of the way.

Thank you for excellent service.

Bottom Line: Yes, I would recommend this to a friend

My experience with Coventry Direct was outstanding!

First of all, it was a relief to find out that Coventry would actually buy back a policy. We were ready to tell our elderly relative to just cancel her policy at premiums of over $2,000 per month. And she had already paid more than the face value in premiums over the 10 years she'd owned the policy.

But we applied with Coventry and Ryan Grow guided us through the app process and she was approved for her policy to be purchased. Ryan was professional, knowledgeable, and available to answer our questions. He was timely and kept his word regarding contact and follow-up. He maintained regular contact and was always available to help with any questions. He established excellent rapport right away and was trustworthy and honest. So appreciated!

As a result of Ryan's excellent service and Coventry's service, I've recommended Coventry to several family and friends if they have an elderly relative with a life insurance policy that's no longer cost-effective or practical.

Many thanks to Ryan Grow and Coventry for an amazing experience!

Bottom Line: Yes, I would recommend this to a friend

Coventry Direct’s agent, Charles Faulkner, was entirely instrumental in working out the best possible sale of my husband’s term life insurance policy! He was consistently helpful and patient in terms of promptly returning calls and answering our many questions. Always upbeat and cheerful, he made the transition for us a very positive experience. We will always be thankful for the help we received from Coventry and for the wonderful treatment and respect shown us by Mr. Faulkner!

Bottom Line: Yes, I would recommend this to a friend

I had a life insurance policy I had for eight years.

As lifestyle and obligations change, I felt my wife and I no longer needed the protection afforded by the policy.

I contacted Coventry and had a wonderful experience selling my policy.

Bottom Line: Yes, I would recommend this to a friend

It gives me great pleasure to express my gratitude for the outstanding professionalism, diligence, and courtesy displayed by Travis Conrad in the execution of the process transferring on December 18, 2017 the ownership of my Life Insurance Policy issued by AXA Equitable Life Insurance Company.

It would certainly be a greatly encouraging relief if the qualities aforementioned could be established and used as guideposts inspiring and conducting every commercial transaction.

Bottom Line: Yes, I would recommend this to a friend

I've been diagnosed with a terminal illness and needed extra money for doctor bills, it was a great help to be able to sell my life insurance policy. Ardit was very friendly and helpful threw out the process, if I had questions or concerns, he would get back with me promptly.

Bottom Line: Yes, I would recommend this to a friend

When I began to research the possibility of selling a term policy I had owned for thirty years, I contacted several providers of the service including Coventry Direct. I spoke with several life settlement brokers before speaking with Travis Conrad. I found Travis to be a listener first, which relieved the majority of my anxiety, he was patient and willing to answer all my questions. He explained the process clearly, provided me with the documents I needed in a timely manner and found me a buyer offering a satisfactory amount of cash. The process took several months and Travis was available every step of the way. I appreciate his willingness to go the extra mile for me. I would recommend Coventry's Travis Conrad to all seeking a life settlement professional.

Bottom Line: Yes, I would recommend this to a friend