Read 28 Coventry Direct Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 4.3
Rating Snapshot:
5 star: 21 4 star: 3 3 star: 0 2 star: 0 1 star:  4
Bottom Line: 82% would recommend it to a friend
Showing 23-28 of 28
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  • 4 out 5 people found this review helpful

    Great service

    • North Carolina,
    • Jul 28, 2017
    • Verified Reviewer

    I had a great experience with Coventry Direct. The process was very efficient. My representative was very knowledgeable and professional. We received a quick payout that significantly helped my family.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Kelly Rooney is the best!

    Kelley Rooney took ownership of my application on day one and continued to work with me throughout the process and up to and including the fund's transfer.

    If you decide to apply to Coventry Direct, be sure to ask for Kelley. By the time the process was completed, I felt like I had know Kelley for years!

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 6 people found this review helpful

    Wonderful, helpful people

    Our experience with Coventry was excellent from the first phone call until our money appeared in our bank account. KELLY ROONEY was our contact person, and she took care of us as if we were family. She knew our situation and the anxiety we felt over my husband's cancer and an impending move. She called and kept us in the loop as to what was happening, the timeline, and just what to expect. She got things done even though our case was a difficult one dealing with the life insurance company we had. I will certainly tell others where to go when there seems to be no hope. Thank you all at Coventry Direct.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    Excellent service

    • San Benito, TX,
    • Feb 5, 2019
    • Verified Reviewer

    Coventry and its agents are awesome people to deal with.

    They are extremely professional and very easy to deal with. I was updated in a timely fashion regarding the progress of my submission of my policy. My only regret was that I did not start this process early in the life of the policy. I highly recommend Coventry.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 3 people found this review helpful

    Coventry services

    • Philadelphia, PA,
    • Mar 23, 2019
    • Verified Reviewer

    I can't say enough about Coventry and Scott Kalbfleisch. He was very professional and informative about the company and how you help folks like myself turn term insurance (convertible) into cash now and also save a portion of the policy for the beneficiary to take care of expenses at the time of my death.

    Scott was with me the entire process and explained every detail to the fullest so it was an easy transition. Scott is definitely an asset to the company.

    Thanks again Coventry and Scott for taking such good care of me.

    Bottom Line: Yes, I would recommend this to a friend

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  • Did not help.

    • Georgia,
    • May 14, 2019
    • Verified Reviewer

    I recently had a heart attack. I have a term policy that will expire in a year and a half. I was told that it would not be a problem and they could help. I am in need of help for some medical bills. After two weeks, I get a phone call that the policy would cost too much, after two weeks of promising they could help. I just hope I die in the next year and a half. They are a hoax.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-28 of 28

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