Coventry Direct Reviews

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Coventry Direct

Overall Rating

4.7

143 Customer Reviews

Summary

Coventry Direct is a life settlement company that can purchase your life insurance policy for more than the surrender amount, but less than the death payout. Learn what customers are saying about this service

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Customer Reviews

4.7 Stars out of 143 Reviews
5 Star:87% 4 Star:5% 3 Star:0% 2 Star:1% 1 Star:5%
92% Recommend This Service
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Posted on Jan 30, 2020

Great experience working with Tyson Myer

By Stefano M., Washington DC, Verified Reviewer

Tyson has been extremely professional and helpful all along the process. His communication skills are excellent and he is a great asset for Coventry Direct.

He was helpful every step of the way and kept me up to date explaining the next steps and timelines in a clear way.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 30, 2020

Excellent service

By Howard W., Gilford, NH, Verified Reviewer

Worked with Tyson Mayer on selling policies twice. Both experiences were excellent. He kept me updated on where things stood, always responded to my inquiries quickly, and explained things in plain English. The process worked just as he said it would, and I would definitely do business with him again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 3, 2020

Easy to work with and really delivered

By Helen C., New York, Verified Reviewer

My experience with Coventry Direct was great, largely because of our terrific representative Tyson Mayor. He really delivered, was very honest and forthcoming, and very thorough. He made the process as easy as it could possibly be. Would definitely recommend him or doing business with them again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 10, 2020

Coventry experience

By Robert M., Charlotte, NC, Verified Reviewer

Wife has ALS. Term insurance renewal was coming up and the after term rates were not affordable. Did a bit of research then reached out to the state insurance commission who provided a list of approved settlement providers. Tyson Mayer of Coventry explained the process and helped us every step of the way. It was a great experience during a tough time.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 10, 2020

Excellent

By Bruce R., Austin, TX, Verified Reviewer

Peter Herson handled the viatical policy acquisition for Coventry and did a professional and excellent job all round. I've never sold a policy before but his work was considerably better than the competition.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 13, 2020

Sale of Insurance Policy to Coventry Direct

By Allen B., Wellsville, UT, Verified Reviewer

Tyson Mayer and Coventry Direct were excellent to work with. The process was well explained and though the paperwork was extensive it was well-formatted and easy to understand. Tyson kept me informed as each step was completed and was very honest in telling me how much time it would take and what I could expect.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 13, 2020

Review for Peter Hershon

By Michelle S., New Jersey, Verified Reviewer

I recently had the pleasure of working with Peter on a transfer of an insurance policy. He was an absolute gentleman and made the process easy and hassle-free. He was always prompt to reply to my emails and ensured that things kept moving. I genuinely enjoyed working with Peter and would recommend him to anyone who needs this type of service.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 14, 2020

Jason Yarnell

By Ronald G., University Park, FL, Verified Reviewer

The majority of contact was with Jason. Very easy to communicate with, seemed honest, trustworthy, and a hard bargainer. I respected his overall compassion in selling a life insurance policy that you paid for 32 years only to find by the premium increases you couldn’t afford any longer.

Jason helped us through the grief process. He should be valued as a rising star and be compensated accordingly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 15, 2020

Business experience with Jason Yarnall

By Michael F., Cedar Lake, IN, Verified Reviewer

I would like to say that doing business with Jason Yarnall made it quite simple to sell an insurance policy. Even though this is uncharted waters to me he explained everything to me where I never felt uneasy about having made this decision. I consider him a valued asset to your business.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 15, 2020

Total satisfaction

By Jeff F., Los Angeles, CA, Verified Reviewer

Tyson was awesome from the first time we spoke, all through the process, to finishing up today. Communication and attitude were second to none!

Coventry/Tyson are on the top of our recommendation list.

Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 20, 2020

Excellent!

By Kathryn P., Quincy, CA, Verified Reviewer

Coventry Direct, and especially my representative, Matt Glanzberg, were excellent to work with when I decided to sell my insurance policy. Although the process of selling my policy seemed somewhat extensive at times, Matt did an awesome job of walking me through each step along the way and continually kept me updated on where we were in the process. This made what could have been a stressful experience quite pleasant and very easy to complete! Thank you, Matt!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2020

Great experience

By Katherine R., West Boylston, MA, Verified Reviewer

My husband and I wanted to explore options on selling his life insurance policy. When I contacted Coventry Direct, I knew nothing about the process. Scott and others from Coventry thoroughly explained the process and we ultimately ended up selling my husband’s life insurance policy to Coventry. The entire process was smooth, professional, and quick. I would highly recommend Coventry.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2020

#1 Agent Scott Kalbfleisch

By Raynee B., California, Verified Reviewer

Scott Kalbfleisch at Coventry was by far the most conscientious person I dealt with while shopping to settle my life insurance plan. Worked with me to negotiate the best settlement. Had lots of patience when handling my case and never made me feel uncomfortable asking any questions in regards to the settlement. He worked very hard getting me the best settlement possible. I really appreciated his help, it came at a very difficult time in my life. Thank you Scott.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2020

Easy and excellent experience!

By Michael R., California, Verified Reviewer

Scott was very helpful in walking me through the whole process. He always answered all my (silly or not) questions and did so in a professional manner. I know a lot of people say this but "Scott did go above and beyond" the call to help me out.

One more thing is that Scott made me feel like I was the only person he was helping. He took, I think, more time to listen to my concerns about this process of selling my life insurance, as I have never done anything like this before.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 23, 2020

Sale of insurance policy

By Saranne S., Athens, GA, Verified Reviewer

Had a wonderful experience - thanks to Tyson Mayer at Coventry - in selling a policy that was held by a family trust. Tyson made this so uncomplicated and all of us were informed of exactly what we needed to do. The Smith family wishes to thank him for his professionalism in making this sale so easy for all of us!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 21, 2020

Greg Knight was very professional and very helpful.

By Jesse C., Homerville, GA, Verified Reviewer

Greg Knight was the one who talked me into going with Coventry and selling my policy and I am glad that he did. The money I received was very much helpful in paying off several debts, making my life a little better. Thanks Coventry and Greg Knight.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 24, 2020

Me experience

By Michele M., New Jersey, Verified Reviewer

I wasn't sure what to expect when I started researching how to help my father cash in his policy, but I was pleasantly surprised by how easy it was thanks to your help. You and your team went above and beyond by making sure everything was easy to understand and quickly responded to any questions or concerns we had. Thank you so much for your help and I would recommend you and your team to anyone in the same situation as my father and me.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 27, 2020

Ryan did a great job!

By Kim C., Washington, Verified Reviewer

I heard about Coventry through a TV ad. I had a term policy about to expire. I thought I would at least call to get more information. I worked with Ryan Grow. He explained everything to me. He was always available for phone calls. He helped me step by step through the paperwork. Everything was handled professionally. I am so happy I contacted Coventry and very pleased I had Ryan Grow as my contact representative.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 27, 2020

Coventry Direct representative review

By Ruth W., Seal Rock, OR, Verified Reviewer

Greg Knight was professional, caring, and certainly stayed focused on assisting me. He displayed great customer service at all times. Coventry Direct could definitely promote him into management as a trainer on how to talk, communicate, and assist customers. His professionalism and specialized knowledge are hard to find anymore.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 29, 2020

Great working with Michael Cunningham

By Kathy H., Overgaard, AZ, Verified Reviewer

I appreciated Michael Cunningham's attention to the sale of my husband's life insurance policy. He kept us updated as to where we were in the process and followed through every time he said he would call or find out an answer to a question. The sale was successful and I guess the best thing I can say is we will go through him again for my policy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 1, 2020

Regarding Scott Kalbfleisch

By Chris C., Carson City, NV, Verified Reviewer

I wish to notify your company about my experience working with Scott. He was extremely thoughtful and able to answer all my questions with clarity. He always quickly returned calls. Most importantly, I was always able to understand everything I needed to know.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 2, 2020

Thank you

By Rebecca N., Los Angeles, CA, Verified Reviewer

After some research, I decided to work with Coventry to sell an insurance policy. It was a good decision, everyone I dealt with was professional and knowledgeable. I had many questions and needed many explanations on the process, every question was answered to my satisfaction. I was updated every step of the way.

Thank you for excellent service.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 5, 2020

My Coventry experience

By John F B., Rocky Mount, NC, Verified Reviewer

I had a life insurance policy I had for eight years.

As lifestyle and obligations change, I felt my wife and I no longer needed the protection afforded by the policy.

I contacted Coventry and had a wonderful experience selling my policy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 6, 2020

Excellent work performed by Travis Conrad in the transfer of ownership of Life Insurance Policy

By Jean-Loup A., Malvern, PA, Verified Reviewer

It gives me great pleasure to express my gratitude for the outstanding professionalism, diligence, and courtesy displayed by Travis Conrad in the execution of the process transferring on December 18, 2017 the ownership of my Life Insurance Policy issued by AXA Equitable Life Insurance Company.

It would certainly be a greatly encouraging relief if the qualities aforementioned could be established and used as guideposts inspiring and conducting every commercial transaction.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2020

Working with Ardit with Coventry has been a good experience

By Catherine B., Indianapolis, IN, Verified Reviewer

I've been diagnosed with a terminal illness and needed extra money for doctor bills, it was a great help to be able to sell my life insurance policy. Ardit was very friendly and helpful threw out the process, if I had questions or concerns, he would get back with me promptly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2020

Life policy

By James B., Brea, CA, Verified Reviewer

Travis Conrad was very helpful regarding the sale of my wife's life policy. He walked me through the whole procedure and everything he said plus all the very important points he detailed and all were true. He was very helpful in all matters telling me what I needed and when I needed it, as well as the timeline to complete the process.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 31, 2020

Outstanding experience with Coventry

By Joe K., Reno, NV, Verified Reviewer

Following a serious illness, my wife and I decided to explore the sale of her term policy. We engaged with two organizations and while both were responsive, the Coventry team realized the highest value for her policy as well as being incredibly responsive during the closing process.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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