About Cue Vapor System

By Tyler Cooper
HighYa Staff
Published on: Sep 25, 2017

Cue Vapor System is an electronic vaporizer that claims to simplify and streamline the entire process of what has colloquially become known as “vaping.” Unlike many traditional vapes and e-cigarettes, there is no need to swap out coils and other parts when using the device, and the 5ml cartridges (which are required to use the device) are said to last many users an entire day or more.

The Cue comes in six different colors; white, black, blue, pink, red, and orange. The product comes with a 1500 mAh internal battery, which the company states will last users anywhere from a day to a week or more, depending on individual usage habits.

The makers of the product claim that it represents a combination of the ease-of-use that comes with disposable vapes, and the power and satisfaction you typically find with higher-powered “mod” devices, albeit without all the extra work. In order to determine if this is truly what you can expect from using the Cue, let’s take a closer look at how it’s supposed to work below.

How the Cue Vapor Works

At a glance, the Cue operates similarly to other vaporizers, heating up essential oils but not actually combusting them. Instead, they are boiled, causing them to release a vapor containing the active ingredients that you then inhale.

Cue’s novel approach, however, centers around the fact that it utilizes first party cartridges instead of the bottles of “e-liquid” found in seemingly countless varieties in stores and online nationwide. The company claims that this means less hassle for users, due to the elimination of cracks, leaks, and other issues commonly associated with vaporizers.

These cartridges contain 5ml of liquid each, which the manufacturer claims will last users anywhere from one day to a week or more, depending on how often you use the device. They recommend removing the cartridge throughout the day to check its level using the see-through construction.

Understanding the Differences Between Vaporizers and Cigarettes

Vaporizers have become incredibly popular over the last decade as an effective alternative to cigarettes, leading many former smokers to become full-time “vapers” instead. One of the largest reasons for this change is undoubtedly the subtle societal shift away from cigarette use being the norm, which itself has been spurred on by enhanced scientific clarity in recent years as to the numerous adverse effects tobacco exhibits on human health.

Having said this, much is still unknown about the long-term safety of vaporizer products like the Cue, though new data is coming out at a steady pace. The Mayo Clinic puts it bluntly: “There’s no scientific evidence that using e-cigarettes is safe.”

They go on to mention some other potential dangers about the devices and the chemicals they contain: “Researchers have found that some e-cigarettes have nicotine amounts that are very different from what's on the label. In addition, some flavoring agents and other additives have been shown to be toxic.”

In addition, the long-term effects of inhaling vegetable glycerin, propylene glycol and other additives commonly found in e-liquids are still largely unknown to science. For this reason, both the FDA and the American Heart Association have issued warnings about the potential health risks associated with these products.

But what about their role in helping smokers quit? Although e-cigarettes have long been touted as an effective method of quitting smoking, WebMD, the FDA and the Mayo Clinic all agree that there isn’t any definitive evidence supporting this to be true in all situations. For the most part, evidence of their use in cessation is still quite anecdotal, from the sound of things.

So, what does all of this mean for you? In short, vaporizer devices might not be completely healthy in the long run, nor are they a proven way to quit smoking for good. In terms of the Cue specifically, there’s the potential for nicotine addiction–though the company does offer nicotine-free options, to be fair.

The main factor of concern is the inclusion of both vegetable glycerin and propylene glycol in the company’s cartridges, because again, long-term data on these chemicals remains inconclusive.

Despite all of the above, there’s growing evidence supporting the claim that they are at least healthier than their tobacco-filled predecessors. Of course, with something that kills seven million people a year–half of all of its users–that can still be viewed as fairly significant.

Cue Vapor Pricing & Return Policy

Cue Vapor is currently sold by the manufacturer online for $29.99. This “starter pack” includes the following items:

  • Cue device
  • Smooth Tobacco cartridge in 3mg nicotine
  • Deluxe carry case
  • 3 ft. USB cable
  • Dual-port car charger
  • Your choice of one 3mg nicotine cartridge

It can also be purchased a la carte for $19.99. Shipping is free for standard ground, or $19.00 for rushed service.

Individual replacement cartridges will run you $6.99 each, or $31.99 for a five-flavor discovery pack. There are currently four different categories of flavors available, including tobacco, fruit, mint, and dessert. There were ten total flavors available on the website as of this writing:

  • Smooth tobacco
  • Menthol tobacco
  • Apple tobacco
  • Peach tobacco
  • Full tobacco
  • Berry smooth
  • Creamy mint
  • Chocolate banana
  • Vanilla cream
  • Fresh melon

Each of these flavors are available in three different nicotine concentrations; 0mg, 3mg, and 6mg.

The product’s website does not seem to list a written return policy, so we reached out to customer service during our research for clarification. We were told that all orders include a 60-day money-back guarantee, less shipping costs. You’ll be required to pay return shipping to get the product back to the manufacturer. To initiate a return, you’ll need to call customer service at 800-377-7709.

Cue Vapor vs. the Competition

As mentioned earlier on, vaporizer products have been commonplace in the US and abroad for several years now, and as a result, there are hundreds of different models available both online and in-stores today.

Despite this, it seems as though the vast majority of these products are not “closed systems” like the Cue Vapor–meaning that you can use any flavor e-liquid instead of just pre-packaged cartridges. Only a few others–like the Europa, for instance–utilize similar proprietary e-liquid delivery methods.

If you’re searching for the right vaporizer for your needs, it can be all-too-easy to feel a bit intimidated and even overwhelmed by the sheer variety of products and technologies available today. Because of this, here are a few things to keep in mind going into a potential purchase:

  • Determine what level of involvement you are looking for. Closed systems like the Cue seem like they might be ideal for those new to vaping in general, or for those who simply don’t want to mess with coils, cleaning, leaks and other little quirks that come along with “mod” devices and more specialized vaping devices.
  • Consider the long-term investment required. With a standard vaporizer, you can use just about any bottle of e-liquid out there, and many are available in bulk online and in-stores in an impressive variety of flavors and nicotine levels. With a system like the Cue, you’ll be limited to the in-house flavors and quantities, and because the company states that the 5ml cartridges may only last a day or so depending on usage, you’re looking at a potential $7/day fee in operating costs alone.
  • Always be mindful of the risks. As we mentioned above, much is still to be learned about the potential for adverse effects that come along with using a vaporizer. Because there are still many unanswered questions, we’d recommend speaking with your doctor directly before making a purchase.

Final Thoughts on Cue Vapor

Bringing everything that we’ve learned about the Cue Vapor System together, we still have a few lingering thoughts that we feel are worth discussing.

On the one hand, the Cue seems like a simple, user-friendly way to break into vaping, especially if you’ve never had any experience with it in the past, or are looking for something a bit more hands-off than the “mod” culture that seems to be prevalent in the wider vaping industry.

On the other, using a closed system that can cost you as much as $7 per day in e-liquid may be cost-prohibitive for many. This is especially true for those looking to quit smoking for financial reasons.

Painted against the backdrop of the warnings issued by the American Heart Association and the FDA, as consumers ourselves, we’d likely feel more comfortable speaking with a doctor before making a purchase, especially if we were just getting started with vaporizers. This is especially true considering that the Cue Vapor System includes options containing nicotine, which is an addictive substance.

Despite these concerns, the Cue Vapor System looks like a solid device for those looking to begin vaping with minimal overhead. If you choose to try it out, you’ll be able to take advantage of the 60-day money-back guarantee, should you decide it’s not for you in the end.


Read 50 Cue Vapor System Customer Reviews and Complaints

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Average Customer Rating: 2.6
Rating Snapshot:
5 star: 16 4 star: 2 3 star: 4 2 star: 1 1 star:  27
Bottom Line: 42% would recommend it to a friend
Showing 1-11 of 50
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  • 1 out 1 people found this review helpful

    Best, safest e-cigarette out there!

    • Baltimore, MD,
    • Sep 26, 2019
    • Verified Reviewer

    I have tried MANY different types, brands, shapes, and flavors of e-cigarettes. I quit smoking 6 years ago thanks to these technological marvels! I had been a smoker since the age of 17. I am 60 years old. Quit smoking cigarettes after 37 YEARS in just 2 WEEKS!

    My FAVORITE was Chocolate Mint. I believe they didn't give it enough time before they stopped production. People fought over the last cartridges here and at Electric Tobacconist. My favorite now is Chocolate Banana, even though I was a menthol smoker. This brand has the best taste, the best hit and smoke (water vapor exhaled), it can be be purchased nicotine-free, and cannot go higher than 6%, a good thing!

    It has NO COILS, NO COTTON, and ONLY 3 ingredients including nicotine. Vegetable glycerin and propylene glycol. NOTHING ELSE! PERIOD.

    No Vitamin E to coat the lungs, and compared to ALL OTHER E-CIGS, the content is more water-like, where the others were mostly oil. The pods of the others are much smaller, and the flavors are MUCH CHEAPER! You can buy an entire bottle to last months for the same price of ONE POD of Cue Vapor, that lasts a couple of days.

    I gladly pay the higher price for quality and satisfaction.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Rip off

    My boyfriend had an every 2-week order. It is now August and we didn't get any product since May, but, THEY HAVE CHARGED US TWICE A MONTH! Now we can't get a hold of them to cancel. So he had to get a new debit card. Hopefully, that will stop it.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    I love the Cue System but the last 3 refill pods are dripping. Help.

    • Mississippi,
    • Aug 14, 2019
    • Verified Reviewer

    The Cue company has been very good to me and I love the product. It is much easier to use than filling other devices and fooling around with coils, etc. The price seems reasonable if you order 9 a month. When a pod seemed damaged in some manner, they immediately replaced it. Customer service has been very nice. However, tonight, I have 3 pods in a row that are slightly dripping into my mouth with both Cue devices. I see no damage and can't figure out what the problem is. I believe that when I call them, they will be able to help me...I HOPE...since I really love the Cue system! It works to quit smoking cigarettes...which I have!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Slow delivery - awful customer service and support

    • San Ysidro, CA,
    • Jul 30, 2019
    • Verified Reviewer

    BUYERS BEWARE!

    Signed up for auto-ship every 2 weeks. They choose FedEx then onto USPS. By the time FedEx ships out from original local NC onto Costa Mesa 65 miles from me - my delivery is shipped BACK through CUE main distribution center in midwest then back to California and hands off to USPS, arriving 5 weeks after the original ship date.

    Calling Cue customer service is futile. Recorder during business hours - NEVER returning messages.

    Go ANYWHERE ELSE FOR YOUR VAPING NEEDS...anywhere.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Disappointed

    • Dayton, OH,
    • Jul 17, 2019
    • Verified Reviewer

    I’m not happy with the Cue, I have purchased a couple of them. Two just last month. And every last one stopped working. A waste of money! I have emailed with no response. I’m not the only one who had this problem.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Awesome, best vape ever

    • Hickory, NC,
    • May 10, 2019
    • Verified Reviewer

    I quit smoking as of July 24, 2018 and the only reason I quit smoking was switching to the Cue Vapor System! I first started out with the 6 mg cartridges then went down to the 3 mg cartridges and now I’m down to the 0 mg cartridges. I went straight from smoking cigarettes to quitting cold turkey and changing to Vape and haven’t looked back since! I’ve smoked for 20 years and couldn’t even do that at any point before then. So I recommend this system to anyone that is looking to quit cigarettes because it worked for me and it’s awesome hope this helps thank you!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Cigarettes or Cue

    • Jerico Springs, MO,
    • Apr 9, 2019
    • Verified Reviewer

    I quit smoking mainly because of the expense. I started using the Cue system, hoping to believe the hip. But I spend $180.00 average per month for cartridges. I have a hard time getting my shipments or what I order. I was in their exclusive club and had a hard time getting the product I ordered. Then I found out they shipped an order I didn't order. First, they say they have your order, but next, they say they can't get the product. They yo-yoed me around for a month. It's not worth the hassle. I changed to another vapor system altogether. I spend about $40.00 a month, with a lot less headaches.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 3 people found this review helpful

    How to get a return

    • Nettleton, MS,
    • Mar 30, 2019
    • Verified Reviewer

    Very disappointed and very dissatisfied. I could not get it to work. I tried to get a refund at the store, but they do not do refunds. Just a waste of money. I would not recommend this product. The price is cheap and so is the product.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Best vape around

    • California,
    • Mar 13, 2019
    • Verified Reviewer

    I purchased this after completing the Nicoderm CQ quit smoking patches and I’m sooooooo happy I did! Although I bought the 0 nicotine cartridges, if someone is using an entire cartridge a day then they would have to have been a 4-pack-a-day smoker! Whew! And they thought the cartridges were too expensive? Hmmmm, you do the math! They were saving a fortune compared to cigarettes. Duh!

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 6 people found this review helpful

    Poor

    • Washington,
    • Feb 16, 2019
    • Verified Reviewer

    I bought the Cue Vapor so that I could try to get away from the fill liquid vapor. But I got it and liked it at first, but the more I used it I started to get hot liquid in my mouth, and the cartridges are too expensive to only last me for a day or maybe two.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    Faulty Cue

    • Georgia,
    • Feb 15, 2019
    • Verified Reviewer

    In the past two weeks I have purchased two Cues. The first one I thought was going to explode, it was so hot, and I purchased it in Savannah, Georgia. The second one I purchased not even a week ago and guess what? It quit working today. I called and they asked me to provide proof of purchase, not a problem I could do that. They suggested I return it to the store I purchased it from, but Federal Law PROHIBITS THAT and the retailer isn't going to take it back.

    DON'T DO BUSINESS with these people! I just wasted $43.00 for nothing. Of course many of you won't see this as they review all of these. They can't stop me from using Yelp. The very first one I purchased three years ago worked great until I dropped it and it shattered to pieces. How disappointing. These people are just out to make a buck and not help the customer, except to send them another Cue. I THINK NOT.

    Bottom Line: No, I would not recommend this to a friend

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