About DaVinci Pro
The DaVinci Pro is a new “As Seen on TV” kitchen tool that claims to combine a peeler, knife, and mandolin into one utensil, allowing you to peel, slice, and chop with just one tool. The manufacturer claims that the DaVinci Pro is razor sharp and durable and travels wherever your go, which can help you prepare mess-free meals while saving time and money.
While we have to admit that the DaVinci Pro’s TV commercial is unique and entertaining, how does it actually stack up when it comes time to cook? In other words, is the DaVinci Pro as easy to use and effective as it claims, or does it just amount to more “As Seen on TV” hype?
How Does the DaVinci Pro Claim to Work?
Manufactured by Idea Village, who also makes other “As Seen on TV” products such as the Yes! by Finishing Touch, Micro Touch One Razor, and Yoshi Grill & Bake, the DaVinci Pro claims to be an all-in-one kitchen tool that combines a peeler, knife, and mandolin, allowing you to slice veggies thick or thin with just a flip, peel lightning fast with just one pass. In addition, the DaVinci Pro’s hook attachment allows it to be attached directly to bowls, pots, and pans, which gives you the opportunity to slice ingredients right into your pot for mess-free meals.
Despite this, the DaVinci Pro is claimed to be strong enough to slice through tree bark, yet delicate enough to slice tomatoes without damaging them. On top of this, the DaVinci Pro’s side decorator gives you the opportunity to make fun vegetable shapes, while its pro grip safeguards hands so the kids can have fun using it too.
DaVinci Pro Pricing & Refund Policy
The DaVinci Pro is priced at $14.99 plus $6.99 S&H. Like most “As Seen on TV” products, you’ll also be able to purchase a bonus folding cutting board for an additional $4.99 S&H, bringing your total to $26.97.
The DaVinci Pro comes with a lifetime replacement warranty, as well as a 30-day refund policy, less S&H charges.
In order to initiate the refund process, you’ll need to contact customer service at 844-270-8411.
What Do Other Consumers Have to Say About the DaVinci Pro?
The DaVinci Pro is a fairly new product (URL registered May 2014 and trademark filed August 2014), so there are currently no online customer reviews that can be used to gauge overall satisfaction levels.
However, the DaVinci Pro is manufactured by Ideavillage, one of the main players in the “As Seen on TV” industry. The company holds an A+ rating with the Better Business Bureau, despite having more than 150 closed complaints over the past 3 years, most of which appear to revolve around poor customer service (difficulty obtaining refunds, multiple upsells during phone calls, inability to track orders, etc.), long shipping times, products that are defective and/or don’t work as advertised, and orders that total much higher than the advertised price.
In fact, taking a look at HighYa reader reviews for other Idea Village products, they seem to have a mixed reputation, with most (if not all) of the same complaints noted above.
Can the DaVinci Pro Really Peel, Slice, and Chop with Just One Tool?
Entertainment value aside, does the DaVinci Pro really work as well as it claims, and is it ultimately worth your hard-earned money? Perhaps, but keep the following in mind prior to placing your order:
“As Seen on TV” Product Performance
First and foremost, keep in mind that “As Seen on TV” products in general tend to have lower customer satisfaction ratings than similar mainstream products, primarily due to poor quality and not performing as well as advertised. While this may not necessarily be the case with the DaVinci Pro, customer reviews for many other Idea Village products appear to mirror these same concerns.
Refunds & S&H Charges
Another common aspect of “As Seen on TV” products is high shipping and handling charges, often totaling almost as much as the product itself.
In the case of the DaVinci Pro, this means that you’ll pay a total of $11.98 in S&H charges, and by the time you calculate the cost to ship the tool back to the manufacturer, you may actually spend more money than you’ll receive as a refund.
Speaking of refunds: Another common complaint for “As Seen on TV” products is difficulty obtaining refunds, as customer service personnel will often attempt to avoid processing a refund by offering several “discounts” and other hard-selling techniques during your call. Because of this, if you’re intent on obtaining a refund, it might take several calls to the manufacturer and you may encounter countless declinations for upsell items.
While the DaVinci Pro commercial is entertaining and makes the product seem like a no-brainer, most “As Seen on TV” products eventually end up on store shelves. As such, you may want to wait until this occurs in order to avoid a “mixed” customer service experience and high S&H charges.