About Derma Essence Cream

Derma Essence Cream claims to feature proven skincare technology that can help you look younger in just weeks by decreasing under eye wrinkles, fine lines, and dark circles; increasing collagen production, retaining moisture, and rejuvenating skin cells, without painful injections, expensive lasers, or invasive surgery.

According to the product’s website, Derma Essence works at the cellular level to “eliminate the blood-originating pigments responsible for dark circles and local inflammation around the eye area” using ingredients such as:

  • Glycerin – Claimed to help maintain skin moisture.
  • Ceramides – Claim to hydrate skin and reduce the appearance of fine lines and wrinkles.
  • Phytoceramide Cream – A “powerful” antioxidant that’s claimed to prevent free radical damage and to boost collagen production.
  • Hyaluronic Acid – Claimed to bind to moisture and plump skin.

Some claim that your eyes are the windows to your soul, but they’re also a dead giveaway as to your age. But can you realistically expect Derma Essence to help reduce the signs of under eye aging, or is it a waste of your money? Consider the following:

The Rise of Trial-Based Anti-Aging Products

First and foremost, there has been a rapid increase in the number of online-only anti-aging products sold exclusively through free trials, which is something we covered in-depth in our article titled Exposing the Widespread Scam of Anti-Aging Products & Free Trials.

While you can read the full article to gain a better understanding of the situation, for the most part, these products often make huge claims without providing any evidence to back them up, are generally of poor quality, and leave customers with an expensive product they can’t return.

Granted, this may not be what you’ll experience with Derma Essence, but it’s definitely something you’ll want to consider.

Is Derma Essence Serum Clinically Proven to Work?

According to the Derma Essence website, “skin treated with DermaEssence increased in measureable cell vitality by as much as 75%.” However, the serum’s website doesn’t provide any clinical citations to back up this claim, which leads us to believe that it may just be marketing hype.

A screenshot of Derma Essence Serum websiteThere is no proof provided for these claims on the Derma Essence Serum website.

Can Derma Essence’s Ingredients Provide Anti-Aging Benefits?

But if Derma Essence Cream isn’t clinically proven, what about its ingredients?

According to WebMD, there is insufficient clinical evidence available showing that glycerin or hyaluronic acid can provide any measurable anti-aging benefits when applied topically, outside of moisturization.

Ceramides “are a family of waxy lipid molecules” that “are found in high concentrations within the cell membrane of cells.” From a skincare perspective, ceramides are contained in the epidermis, and are responsible for maintaining moisture. Similarly, phytoceramides are a plant (versus animal)-derived ceramide that provide many of the same moisturization properties.

Interestingly, in order to back up their claims, Derma Essence’s manufacturer references five “studies” for the proprietary compounds Argireline, Lipogard, GluCare S, Pentavitin, and Trylagen PCB, which are not listed as ingredients anywhere on the product’s website. With this said, these are only promotional materials from each manufacturer, and provide no third-party verification of their claims.

Ultimately, this means that the primary benefit provided by Derma Essence Cream appears to be related to moisturization. As such, unless your skin is excessively dry, the ingredients contain in the serum almost certainly won’t provide the dramatic effects claimed by the manufacturer.

What Are Derma Essence Serum’s Customers Saying?

Derma Essence is a trial-based anti-aging product that’s only sold through independent affiliates. And for each sale of the Serum these affiliates refer, they earn a commission. Because of this, these affiliates will often resort to less-than-stellar marketing tactics such as posting fake review websites (this is one of them) that just want to trick you into buying through their marketing hype.

Outside of these, there weren’t any legitimate online customer reviews available at the time of our research. However, HighYa readers have rated similar trial-based anti-aging products very low, such as DermAktive, Nuvie Skin Care, and AbsoluteDerma, with common complaints citing high price (more about this next), failure to work, and difficulty cancelling trials/obtaining refunds.

From a company perspective, Derma Essence is manufactured by Perfect Natural Skin based out of Salt Lake City, UT, although they are not listed with the Better Business Bureau and there isn’t any additional information about them online.

Derma Essence Pricing & Refund Policy

Derma Essence Serum is only available through a 14-day trial for $3.95, for which you’ll receive a full 30-day supply of the product.

Then, after your trial has expired, you’ll be billed $84.75 for the full price of the product, and will also be enrolled in the company’s autoship program. This means you’ll continue receiving a fresh supply of the cream once per month, and your credit card will be billed $84.75 plus $3.95 S&H each time.

Important note: In our experience, free trials are intended to get ahold of your credit card number, while autoship programs are intended to make sure you keep paying month after month. Because of this, we generally recommend avoiding products sold only through these methods.

Once the trial has passed, no refunds are available on the original shipment. However, all subsequent shipments come with a 14-day refund policy, less S&H charges and a 15% restocking fee, although all returned items must be unused and in original packaging.

In order to cancel your trial, request a refund, or cancel your autoship enrollment, you’ll need to contact customer service at 866-920-2813 for an RMA.

Will Derma Essence Serum Reduce Signs of Under Eye Aging?

Chopping to the point: Considering the lack of clinical evidence for the product and its ingredients, as well as the fact that it’s only sold through a free trial and subsequent autoship program, it’s our opinion that Derma Essence’s very high price is far out of line with any benefits you can expect to achieve from using it.

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86 Consumer Reviews for Derma Essence Cream

Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 1 3 star: 0 2 star: 0 1 star:  85
Bottom Line: 1% would recommend it to a friend
Showing 1-11 of 86
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  • 17 out 17 people found this review helpful

    It is a trap!

    • Southern California,
    • Mar 18, 2015

    If you miss the 14-day trial window, you are stuck in a re-billing cycle for a worthless product that smells good.

    If you take the trial bait, immediately terminate the account until you have experienced the last drop of the product. If you choose to get the product, it will be re-shipped faster than you can use it; the bills will pile up; and you will still keep aging. If you are very lucky, you may get a little wiser and less afraid of your seniority.

    Make no mistake! This is a marketing scam of an unverified product made with cheap ingredients that only enriches a few investors.

    It is very difficult to extricate yourself from their system and highly profitable for them. No law defines the particular illegality of this scheme. It is a trap. Read other web analysis for product evaluations.

    Bottom Line: No, I would not recommend this to a friend

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    • Apr 2, 2015

      Anonymous

      Yes! Total scam! When you call the number in the terms and conditions they refuse to cancel your order per the terms and conditions. Every person in the call center states they are a manager, you cannot move up the chain. They won't tell you the name of the company, they won't tell you the name of their company only that they are a 3rd party. The fulfillment center in Utah says the same thing. Then they don't ship your product until halfway through your trial period. Do not order this product from any website.

    • May 4, 2015

      Wanda Terry

      I agree. This is a total scam on attempting to cancel. On hold for 28 minutes at a time. I left my phone number and the Robo calls me back and tells me to hold for 26 minutes. They keep adding minutes to keep you holding so you give up. I have stage 4 cancer. I can't hold on forever. They also don't accept e-mails. They send you an e-mail to tell you that. The only thing left is to contact my credit card company and tell them to not pay anything else. Oh, I am well within before the 14 or 15 days, so it seems they just keep placing me on hold.

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  • 6 out 6 people found this review helpful

    Derma Essence Serum is a TOTAL SCAM!

    • CA,
    • Apr 10, 2015

    Derma Essence Serum Trial Offer is a TOTAL SCAM! Buyer beware!

    Sent me a “free” trial size through Time Warner as a “thank you” for answering a couple questions.

    Hit me with 3 charges without my authorization and would not cancel my order and are charging me monthly for crap product that does nothing! Called them to cancel and they require me send back the product, which costs another $15. And they continue to charge me!

    TOTAL SCAM!

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Refund

    • Glens Falls, NY,
    • Apr 13, 2015

    I had a very hard time canceling the product. The woman I talked to kept adding more money to my charges. Kept telling me it would cost almost $65.00 or more to send back. Then I had to call them back in two days to finish this and still not get all my money back. All I could see is that it's a scam. My lawyer was also listening to the conversation and was ready to sue.

    Bottom Line: No, I would not recommend this to a friend

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    • Apr 13, 2015

      Joan

      I would never try free trials again. Sorry, this did not work for me and they just keep debiting my credit card. Stay away.

    • Feb 18, 2016

      Wanda

      I honestly pray that you sue them! They have taken over $300.00 from me and have caused me to not be able to pay my electric bill, which will be cut off next week! Being disabled, I'm on a tight budget and only ordered the trial (which I never received) and now I'll be in the cold and dark for a week until I can pay it. I just hope they get shut down! They gave me the run around and I canceled my card and reordered a new one so they can't take another penny from me! They are crooks!

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  • 9 out 9 people found this review helpful

    SCAM

    • Los Angles CA,
    • Apr 17, 2015

    DO NOT deal with the horrible company! It took 13 days to receive the products. We tried the product (just a basic oil and cream). I was not impressed at all. Canceling the "auto-ship" was a nightmare. They kept trying to up-sell me and when I got firm with them, they told me they would charge me a re-stocking and a return fee. This is a very bad company. I have recordings of the telephone conversation(s) to prove that they are running a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Scam, beware.

    • Kansas,
    • Jul 20, 2015

    I purchased the product trial. I used it and compared the results side-be-side with my normal skin care products. I do not believe it provided better results and the cost was five times higher than what I normally use. When I called to cancel future shipments, they ask me to continue the product trial for another seven days and I agreed. No results.

    I called back and they continued to give me their sales pitch saying the product would continue to work over the course of months of use. I said no I don't want the product. Their next step was to tell me they would sell me the product at a 40% reduced price. When I said no they went to a greater reduction. When I continued to say no, they then explained it was going to cost me $68 to return the product and restock. When I asked to speak to a manager, the person I was speaking to said she was the highest person on the floor even though at each improved offer she put me on hold for a few minutes.

    When I finally told them I was going to contact the attorney generals office and that this was a huge scam, they agreed to cancel any further orders and I did not have to return the trial product which was gone after two weeks of use. I spent almost an hour on the phone with this person. Buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    This is a Trap

    • Lenexa, KS,
    • Apr 21, 2015

    I ordered this product just before my doctor put me on a different skin regimen. I tried to cancel and I was told it would cost me almost $60.00 plus the restocking fees. Shipping and handling fees are $10.00 -$15.00. This is not a free trial. Do not fall for this.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Stay away! It's a scam to auto-charge your credit card.

    • Seattle, WA,
    • Apr 22, 2015

    I made the mistake of falling for the free trial trap thinking I would only have to pay for the shipping. I didn't see the call in 14 days anywhere at all. They claim it's on the site but you have to really hunt for it to find it.

    Please stay away from this as they have already charged me $360 for absolutely nothing.

    I've been calling them to get it refunded but have been getting the run around. It took me three times just to get to speak to someone without the line automatically disconnecting.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Derma Essence Trial

    • Gilbertsville, PA,
    • Jul 21, 2015

    I came across this under the Freebies website email notification that stated free but pay processing and handling. I received a notification stating that it was shipped on 04/2/15 from Utah and did not receive this until five days later. I tried it for a week or so just as everyone stated. What a scam! I called today and spoke with Tiffany who tried to sell me something else and went on to say I could have a discount. I wanted to cancel.

    I then told her that I am recording the telephone conversation and advised this several times throughout the remainder of the call. I went on to say about RMA and costs involved there. I then advised that I will certainly place a posting as well as contact my family member and share the recording. Tiffany said that they were a part of BBB. However, I do not see that mentioned anywhere.

    The email also stated a refund of 48.76 X 2 and canceled my account. If I do not see this refund with my bank, I will take this further.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Scammed AND Dissatisfied!

    • Atlanta, GA,
    • May 6, 2015

    I was mislead into purchasing a trial offer that was supposed to cost 4.95. Then I didn't receive the product until after they had already charged me for the $85 that I didn't agree upon.

    Then they wouldn't give me my money back AND their customer service guy made a false statement that I agreed to a cancelation without a refund. Who would agree to that?! They had the audacity to tell me to go ahead and try the product after it was located. Who would want to use it after that? This is a complete SCAM.

    They offer you a 4.95 trial and hide the $85 details behind some fluff trial page. Then you finally get the jar and it's a little 1 ounce jar that's supposed to last 30 days. They keep you on hold for 20 or more minutes just to write false information on their system about what you agreed to. Don't do it. Keep your money. Use natural products. At least they can be used for something else.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Charge scam

    • Roanoke, va,
    • May 6, 2015
    • Verified Reviewer

    I have, through following several leads, come up with 4 phone numbers. All have the same recording and, after it tells you wait times, 13 min, then 6 min, then 19 min, then they don't answer. Their callback feature promises to call you back in lieu of a long phone hold. They never call you. I cannot get my bank to deny payment because I willingly ordered the first sample. If I can't reach them to cancel I am stuck! Emails to any and all addresses I could find will not deliver. STUCK isn't the word. I can barely find gas money at my age, so who helps these consumers? The refund fairy?

    Bottom Line: No, I would not recommend this to a friend

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    • Feb 18, 2016

      Wanda

      I had to change my debit card just this month because these bogus people took over $300 from me and I'm disabled. I just received a disconnect notice for my electric service for next week because they robbed me! Being on a budget, I cannot afford charges on my card like this and now I'm screwed! I'll be in the cold and dark for an entire week until I can pay my bill all because of this bogus company!

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  • 4 out 4 people found this review helpful

    Scam

    • Jun 12, 2015

    I got suckered into this because a pop-up window appeared that was supposedly related Comcast, my ISP. And I couldn't get past the pop up.

    I wasn't interested in any of the products but I have been trialing different eye creams. They charged me 3.99 for s/h, I never got an invoice. And I never received the product. They charged me $84 2 weeks later, but I didn't know it because I never received it. I found the next charge which was 88.70.

    I called them and told them to take the charge off the account because I had never received it. She told me she would not take the charge off until I returned the product. I told her I never received anything. From that point on it was like talking to a robot because all she knew to say was "when you return the product."

    I told her I'm calling the credit company and reporting for fraudulent charges. She actually scoffed at me, so I hung up on her. While I was on the phone with the credit card company, I suddenly got 2 emails from them. One was to refund my $88.70 and the other was confirmation that the account was canceled. The $84 charge and the original $3.99 charge are being disputed. I don't know what the outcome will be but run as fast as you can.

    I would have to agree that this is a scam to get your credit card number. When I asked the credit card company if I can change my number she said that actually wouldn't help because it doesn't block merchants from charging to the new card. I was looking at the possibility that I would never receive anything, and I'd be auto-charged every month and there was nothing I could about it. At least now I have a cancelation email. And the CC put a note on the account that the account was canceled.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 3, 2015

      Zimmerwoman

      It doesn't make sense that your card will still be charged if you closed out of your current card and get a new CC number. I recently had credit card fraud on 2 cards with different banks and they both told me if I have auto charge/ship with those cards, I would have to contact the merchants with my new card number or the charges could not be made. It's very possible you got your information from a bank employee who didn't know what they were talking about, this also recently happened to me.

    • Feb 18, 2016

      Wanda

      I agree with the previous comment. They CANNOT charge you unless you give them your new card number. It's not possible. I changed mine just this month. These idiots took over $300 from me and now my power is getting cut off because I couldn't pay it. I'll be in the cold and dark for 7 days because of this company. I'll never, ever order any free trials! God bless you ♡

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