About Diamond Z4

If you’re looking to impress your friends and co-workers with grandiose jewelry but can’t stomach the price, Diamond Z4 claims to help you “experience the brilliance of flawless diamonds” at a fraction of the cost of the real thing. In fact, Diamond Z4’s manufacturer even claims that jewelers have difficulty distinguishing a traditional diamond from the Diamond Z4.

But is this the truth? In other words, can you really expect a $20 knockoff to look as good as a $20K diamond? We have our doubts, as we’re sure you do too, which is why we did some research to find out the truth. Here’s what we learned.

Diamond Z4 Details

According to the product’s website, Diamond Z4 is an “As Seen on TV” ring that claims to “catch the fire and brilliance” of flawless diamonds, and to provide unsurpassed style, luster, color, and cut. However, Diamond Z4 claims to provide all these benefits at a fraction of the cost of the real thing, and specifically compares itself to rings costing $30K or more.

With this in mind, each Diamond Z4 ring includes the following stones, which are claimed to arrive in a hinged decorative velveteen box:

  • 2.75ct princess cut center stone
  • 2 round and 2 tapered 1.25ct T.C.W. baguettes
  • Polished and finished sterling silver plate

The Latest Diamond Z4 Eternity

Recently, the company has also released its Diamond Z4 Eternity ring, which uses the same simulated diamonds and silver plated band as the standard Z4, but features the following:

  • 1.7mm, 1.5ct round center stone
  • Intertwined infinity accent band

Diamond Z4 Pricing & Refund Policy

Diamond Z4 is available in sizes 5-11, and is priced at $20 plus $6.99 shipping and handling. During checkout, you can also purchase the optional 1.9ct Diamond Z4 band for an additional $6.99 S&H*, which will bring your total to $33.98.

*Important note: While the main text on the Diamond Z4 website claims that the optional band is $6.99, the Checkout section states that the band is an additional $9.99. Since no totals are displayed in this area (more about this in the Bottom Line section), this is something you’ll definitely want to verify with the company prior to placing your order.

Each Diamond Z4 ring claims to also include a certificate of authenticity appraising the value at $99.

If you’d like to avoid going directly through the manufacturer, Diamond Z4 is also available through Amazon.com.

However, if purchased through the company, each Diamond Z4 comes with a 30-day money back guarantee, less S&H charges. In order to initiate the refund process, you’ll need to contact customer service at 855-235-2092. However, the process may not be easy, which is something we’ll discuss in the Bottom Line section.

What Are Other Consumers Saying About Diamond Z4?

Overall, it appears that the Diamond Z4 ring has an extremely poor online customer reputation. Nearly all complaints referenced the ring’s quality and included:

  • That it is extremely cheap looking. In fact, several customers even went so far as to claim that Diamond Z4 looks like something you’d purchase at the Dollar Store or find in a cereal box.
  • That the “diamonds” look like cheap plastic instead of cubic zirconium, which is what you’d think they’re made of based on the product’s name.
  • That the diamonds do not sparkle like the commercial may lead you to believe, that they scratch easily, and quickly lose whatever sparkle they may have.
  • That the silver plating quickly rubs off from the bands, and has a tendency to leave you with stained green fingers.

What’s the Bottom Line About Diamond Z4?

With all this in mind, should you spend your hard-earned money on Diamond Z4? Almost certainly not, and here’s why:

First, Diamond Z4 is an “As Seen on TV” product, which tend to have much lower customer satisfaction ratings than more mainstream products. And as we noted in the section above, it appears that the vast majority of customers who have purchased a Diamond Z4 were not satisfied.

With this in mind, Diamond Z4 is manufactured by Telebrands based out of Fairfield, NJ, which is one of the bigger players in the “As Seen on TV” industry. You’ve probably seen some of their other products advertised on TV, including the Ankle Genie, Bullseye Pee Pads, Grassology, and more, almost all of which have very low customer ratings.

As such, although the company has an A- rating with the Better Business Bureau, they also have a whopping 1,675 closed complaints over the past three years. The vast majority of these complaints reference:

  • Failure to advise customers of their total when processing their orders, even if they place their order over the phone.
  • Orders being processed without final consent from the customer (you can read more about this tactic here).
  • Multiple upsells during phone calls, as well as follow up calls in order to sell you related items (earrings, necklaces, etc.).
  • Rings not received despite several calls to the company. In some instance, customers were still without their rings several months after placing their orders.
  • Being billed for multiple duplicate transactions, which in at least one instance totaled more than $200.
  • Extreme difficulty returning the Diamond Z4. Based on other customer reviews, it appears that customer service will make the process as difficult as possible, while continuing to try and sell you additional products.

Next, based on the Diamond Z4 commercial, you could be forgiven for thinking that it compares to other similar rings containing traditional diamonds that sell for many thousands of dollars. However, the reality is that in real life, they don’t look much like real diamonds at all. In fact, even in the Diamond Z4 commercial, the two rings shown spinning in a side-by-side comparison are actually two Diamond Z4s—not a real ring and a Diamond Z4 ring. This is very likely because the differences between the two are much more apparent than the manufacturer would like you to believe.

Finally, based on the product’s name, you probably think that the “simulated diamonds” are cubic zirconium, which doesn’t appear to be the case. However, other than listing “Diamond-z CZ” as the gem type, we’re not sure what they’re actually made from. Whatever the case, as we noted in the Consumer Reviews section, they scratch easily and cloud quickly.

Bottom line: As with most things, you get what you pay for, and Diamond Z4 appears to be no different. Ultimately, while the Diamond Z4 might be good for a little girl to play dress up with, it will almost certainly fall far below your expectations for anything else. As such, instead of wasting your hard-earned money on the Diamond Z4, we might recommend going to the mall and buying yourself a costume ring for about the same amount, while saving yourself the hassle of dealing with the company and their reputation for horrendous customer service.

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15 Consumer Reviews for Diamond Z4

Average Consumer Rating: 2.1
Rating Snapshot:
5 star: 4 4 star: 0 3 star: 0 2 star: 1 1 star:  10
Bottom Line: 27% would recommend it to a friend
Showing 1-11 of 15
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  • 1 out 1 people found this review helpful

    Junk

    I purchased this ring (both rings) with hopes of winning my girlfriend's heart on a forever basis. When the ring showed up in the mail, I was excited. The ring looked beautiful. The sparkle was magnificent and the colors in the setting looked like fire. In all honesty, I was awed!

    I gave it to my girlfriend, while on bended knee, and I popped the question as I pulled out this ring set. Her eyes widened and without hesitation, she screamed, "Yes!" It was a moment I'll never forget. All of my dreams were coming true and I was the happiest guy in the whole world! Nothing could be better, but soon enough, all of my world would come crashing down.

    After about two weeks of wearing this ring set, Linda noticed the silver plating was starting to deteriorate. Of course, when I gave Linda the ring, I did not tell her that it was merely silver plated nor the diamond was CZ. Rather, I told her that everything was real (as it looked real when I got it in).

    After another few days, the "stones" started to loosen and a few of them fell out. It was so disappointing, and my heart plunged to the ground when my Linda exclaimed that she no longer loved me. She said that her worth was much more than a crappy, imitation diamond ring and that since my ring was junk, she decided to move out.

    Months later, after working my butt off and saving money, I was actually able to purchase a real diamond engagement ring from Walmart. I went to Linda's parent's house with intentions on fixing my broken relationship, hoping that she would say yes again. I knocked on the door and her dad answered, and dropped the news that Linda moved in with my best friend, Frank.

    In the end, it turned out that Frank's K-Mart diamond engagement ring won over my Linda's heart.

    So would I recommend this ring to my friends? If I knew then what I know now, I would recommend this crappy ring to Frank and I would guarantee that Linda would be mine, forever.

    For anyone considering this ring, let my story be your guide on what can be expected. Go to Walmart and buy a much better ring for a little more money!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 7 people found this review helpful

    Love, love, love

    • South Carolina,
    • Jan 9, 2017
    • Verified Reviewer

    This is a stunning set, and 80% of the people never question the authenticity. I just wish it was available in rose gold.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 6 people found this review helpful

    They Do Not Stand Behind Their Product

    • Kalispell, MT,
    • Dec 21, 2016
    • Verified Reviewer

    I love my rings. I bought both.

    However, a stone has fallen out of the larger ring. They refuse to do anything about it because 30 days have passed. I did not want the ring replaced, I asked that they send me a stone.

    I only wear it on special occasions, never has it been in the water.

    Seems to me if they really cared about their customers, and want me to tell a positive experience, they would accommodate me.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    This product is junk!

    • Montana,
    • Aug 10, 2016
    • Verified Reviewer

    I recently purchased this product for my wife. When I received it she wore the ring for less then 24 hours before it broke.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 20 people found this review helpful

    Love this ring.

    • Connecticut,
    • Dec 11, 2015

    I love the rings. They look so real. Beautiful and have good compliments from my co-worker.

    Bottom Line: Yes, I would recommend this to a friend

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  • 17 out 18 people found this review helpful

    Ring set order

    • Pharr, TX,
    • Aug 27, 2015

    It is a scam. I ordered a ring set 2 months ago and today they said everything is canceled. And in 2 weeks more they will credit my card. It is B.S.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 30 people found this review helpful

    Beautiful.

    • Jefferson City, MO,
    • Jul 31, 2015

    Awesome ring. I ordered it for my girlfriend a couple years ago and bought all the upgrades to platinum I think it was. Just beautiful and looks so genuine.

    Bottom Line: Yes, I would recommend this to a friend

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    Comments (2)
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    • Apr 13, 2015

      Steve

      Apparently you are a TOOL and she is a moron. Please don't populate this word with further morons, I beg you.

    • Feb 20, 2016

      USMC0352

      These favorable reviews are all ringers (pun not intended) who work for the company and post comments saying how wonderful the rings are. They are definitely not real customers. They have an interest in taking people's money and would like to continue doing so. Don't believe the gloriously satisfied customer comments. They are all fake. As fake as that phony "diamond" ring is.

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  • 28 out 28 people found this review helpful

    Hate the dimond Z4 ring

    • Houston, TX,
    • Jul 11, 2015

    Was stupid and tried to give this ring to the one I wanted to marry. But it turns her finger green. I told her I messed up and got her a real ring. It's just costume jewelry. My buddy got one his girl, doesn't care, it's cheap. It doesn't turn her finger green, but knows it's costume jewelry not good quality jewelry.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 16 people found this review helpful

    I smell a scam!

    I ordered a Z4 diamond ring and band on May 20th, they told me that it will be shipped to me in about 2 weeks. Well, one month later, there is no ring so I called to find out the reason for delay and they said that my address was not valid. So, they let me talk to a supervisor (30 minutes later being on hold) and he said that I had to reorder it again. So I did and it would be two weeks before I should receive it. I waited for about three weeks this time and I called again to see where my rings were. But once again I was told that my order was canceled due to an incorrect address and technical error. Therefore, they said that I needed to order again. This would be my third time having to order again, no way!

    I complained to the supervisor and told him that I believe that their business was a big scam. I refused to order again. So far they have not charged my credit card for the last two orders, but I will keep a watch out because I don't trust them. Please, if anyone may be considering ordering from this company, just don't do it. Something is not right about this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Worst piece of trash ever!

    • Bronx, New York,
    • Apr 27, 2015

    I bought this ring and it came relatively fast. I should have known better. While it looked beautiful and had all types of fire and brilliance coming out of it, it literally broke in half. The top of the "diamond" came off and apparently that's where all the shine and brilliance was located because what's left now is a flat top on the stone. It's extremely cloudy and has absolutely no fire.

    To say I'm disappointed would be a gross overstatement. And, as if to add insult to injury, it broke three days after the 30 day money back guarantee.

    Do not buy this piece garbage.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Not worth $20

    • Rural Hall, NC,
    • Mar 18, 2015

    I bought this ring in two different karat sizes and although they looked amazing upon arrival, they both turned weird after a couple of weeks. I was very disappointed and would not recommend them at all. Save your money.

    Bottom Line: No, I would not recommend this to a friend

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