Read 13 Dollar Beard Club Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 2.2
Rating Snapshot:
5 star: 2 4 star: 1 3 star: 2 2 star: 1 1 star:  7
Bottom Line: 38% would recommend it to a friend
Showing 12-13 of 13
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  • 5 out 10 people found this review helpful

    Can't beat the price or quality

    • By Derek,
    • North Carolina,
    • Mar 22, 2017
    • Verified Reviewer

    I'm on my fourth month using Dollard Beard Club and am pretty satisfied with the product quality and price. I do wish you could buy things instantly and not have to wait on the monthly shipment to process. That's one of the main drawbacks of using Dollar Beard Club.

    I also would like to see more variety in the scents they offer. The choices are Original (pine) and Sandalwood. My latest order was the sandalwood scent, which I didn't like at first, but it is growing on me. I'll probably be changing my order back to Original, though.

    For the price, you can't beat Dollar Beard Club. I've tried to order oils from other companies, but I just can't bring myself to pay $20 for the same thing I can get at Dollar Beard Club for $4.

    Bottom Line: Yes, I would recommend this to a friend

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  • 14 out 18 people found this review helpful

    Great product, website/shipping could use improvement

    I absolutely love their products and marketing. I love the concept of what they're doing here, but the hard part is knowing just how much product you'll need. With a monthly subscription, you're likely to be shipped way too much (either that or your beard will be dripping oil every day). If you're like me, you'd rather just buy a larger quantity to save on unnecessary shipping costs (which is definitely not cheap).

    The problem I encountered was suspending my account temporarily. When turned the subscription back on, I had to wait until my next shipping date, which was nearly a month later. I couldn't get them to send it right away. The next time I did this, it took three months, and I still didn't get my order, so I finally threw my hands in the air.

    I tried contacting the company but didn't get anywhere with it, so I went to a competitor. In my humble opinion, they need to iron this out and offer a "Buy It Now" button. Their sales would increase. The concept they have is great, but the execution could use some improvement. If shipping was more affordable or even included, I would be much more likely to let the monthly campaign work as designed.

    I have used other company's products, and while most pretty much offer the same thing, I prefer the Dollar Beard Club. My beard felt less greasy and overall much softer. The product gets five stars, but the website gets two and a half stars. Come on Dollar Beard Club. I want to keep using your product. Help me out.

    Bottom Line: Yes, I would recommend this to a friend

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