Read 19 Dorco Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 2.9
Rating Snapshot:
5 star: 7 4 star: 1 3 star: 1 2 star: 4 1 star:  6
Bottom Line: 47% would recommend it to a friend
Showing 12-19 of 19
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  • 4 out 4 people found this review helpful

    Dorco Pace 7, a below average mediocre razor

    • Massachusetts,
    • Oct 9, 2017
    • Verified Reviewer

    I bought a Dorco Pace 7 razor set over one month ago, thinking I could save a ton of money over Gillette's Fusion ProGlide. The thought of seven blades makes the Pace 7 sound like an innovative product. What a mistake!

    Everything about the Pace 7 is fake. Although on their pictures it looks as if the handle could pivot left to right the round part on the handle that attaches to the blade is cosmetic only, it's just one piece that does not pivot at all. Even the release mechanism/push button to change the blades is flimsy and poorly designed. The seven blades are not angled optimally, so one has to do multiple passes to shave the same spot that a Gillette razor would shave in a single pass or two at most. The Pace 7 would be a cheap McDonald's shaving toy at best, a terrible one that would be recalled instantly if it were a toy.

    Save your money and try something else. Hopefully, a true innovative manufacturer comes up with a razor like Gillette's, but less expensive.

    Bottom Line: No, I would not recommend this to a friend

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  • Took three layers of skin off of my shin

    • Florida,
    • Apr 5, 2019
    • Verified Reviewer

    I purchased the men's razor and extra blades and I don't know if I got a bad batch or what but the metal on the blade felt very rough and took three layers of skin off of my shin. I usually use the men's Gillette Fusion and I've never ever drawn blood or removed any skin off of my body anywhere with those razors. I thought I would try saving some money but I will have to go back to the Fusions.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 7 people found this review helpful

    Buyers beware

    • Central Florida,
    • Apr 25, 2015

    If you like shaving with a sharp rake, buy these cheap things. Try them right away because you can't return them after 14 days. I will throw them in the trash and learn again that you get what you pay for.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 14 people found this review helpful

    HIGHLY Overrated

    I shaved with the Dorco Pace 6+, and I think that shaving with a cheese grater would have been only slightly more painful. When I finished shaving, I immediately threw the blade cartridge in the garbage. I also bought Dorco Pace 3, Dorco Pace 4, and Dorco Pace 6 razor cartridges, which I will try, but after my experience with the Dorco Pace 6+, I am not optimistic that the other three will be any better.

    I was very disappointed and, frankly, quite surprised at the extremely poor quality of the Dorco razor cartridge.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 17 people found this review helpful

    Dorco Gouges Koreans

    • Seoul, South Korea,
    • Feb 14, 2016
    • Verified Reviewer

    I am an American living in Korea. I generally like Dorco products, except their handles always, always break. The Pace 6 handles (I've had 3 break in a row), and in Korea, that means I have to spend equivalent $13.00 U.S. for a new handle every time. There is no such thing as "Customer Service" in Korea. Dorco only cares about the US market because that is where the money(biggest market) is. They know Koreans don't have options, so they GOUGE them mercilessly. It's about the same price for Fusion Proglide razors, even with import, etc. There razors are just pennies under Gillettes seriously overpriced razors.

    I read a review where someone paid under $25.00 for 24 Pace 6 razors. In Korea, I would have to mortgage my house to buy 24 razors. I would never do that because the handle breaks every 2 or 3 razor changes. They just fall apart. Basically, Dorco (low price/ great customer service) is a scam. They hurt Koreans because they know they can. I have to laugh when reading reviews of Dorco customer service. Their market behavior in Korea is shameful!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 4 people found this review helpful

    Great razor cartridge, poor handle

    • Seattle, WA,
    • Aug 22, 2017
    • Verified Reviewer

    I have used the seven-blade system for about seven months. Yesterday the handle will no longer hold cartridges. I understand these things can happen, but I can't understand customer service's response. It was "Send us the handle then we will send you a new one."

    In the meantime, it is an inconvenience to the customer, plus you are asking us to buy a razor from your competitor. These handles must cost them pennies to make. Do they believe there is a vast criminal conspiracy to cheat them out of a razor handle one customer at a time? Many of us have moved to this type of club as a leap in trust from moving from the traditional razor company. Bad customer service will move many of us back. Take a look at their policies.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Poor customer service

    I have used Dorco razors for several years. I now use the Pace 7 and find it to be adequate for the price. My wife recently got the frilly looking ladies razor with about 20 blades. After one shave, she says it cuts her, and the shave is rough at best.

    I have tried to contact Dorco for two weeks without success. In order to email them, you must have an order number. My wife's order was about 5-6 weeks ago, so we don't have the number. Thus, no email capability. I tried to call their corporate number as it was the only number that I could find. You must have an extension or someone's last name to talk with them. Unless they view this and call me, I am done with Dorco.

    Bottom Line: No, I would not recommend this to a friend

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  • Scammed me!

    • London, England,
    • Jan 19, 2019
    • Verified Reviewer

    Hi.

    I ordered two lots of the 12-month supply, only to be scammed! No product and nor reply...

    I left a bad review and they contacted me publicly to say the "customer service team" had contacted me. LIES! I then replied to them giving my order number and all relevant details, and guess what? Yes, silent treatment until now.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-19 of 19

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