About DraftKings

Based out of Boston, MA and operated by Rotowire, Inc., DraftKings is a website that allows users from all over the world to enter into daily and weekly fantasy sports contests. The company claims that everything they offer is 100% legal, and their primary marketing angle is that they provide “rapid-fire,” short-term contests when compared to other seasonal leagues. In fact, even though they’ve only been in business since 2012, they’re widely considered one of the most reputable online fantasy sports destinations.

DraftKings has been featured in a wide variety of media, including the Wall Street Journal, the Boston Globe, Forbes, and TechCrunch, and has a solid social media presence with over 6,000 Facebook likes, and 4,100 Twitter followers. DraftKings has an A- rating with the Better Business Bureau, and based on our research, has very positive customer and industry reviews.

How DraftKings Works

DraftKings offers fantasy leagues for football, baseball, basketball, hockey, college football, and college basketball, and according to their website, the process can be completed in five easy steps:

  1. Sign Up: To begin, you’ll only need to choose a username and enter your email address. Signing up is completely free, and you’ll be credited with $50,000 to apply toward your team’s salary. However, remember that fantasy sports leagues are technically gambling, so you’ll need to be at least 18 years old.

  2. Pick Your Contest: You can play free or paid contests, including guaranteed, qualifiers, head-to-head, 50/50, multipliers, and more (see below for specifics).

  3. Create Your Lineup: Choose your sport, and then draft a complete team in just a few minutes. Each player’s salary is based on their overall skill level, and will be deducted from you overall credits. DraftKings is unique in that each user only has $50,000 to spend on player salaries, which levels the playing field.

  4. Watch: DraftKings offers you the ability to monitor your teams live on your computer, tablet, or smartphone.

  5. Win: Once your chosen contest ends, your accounted will be credited. Once you decide to withdraw your winnings, your request will be processed within two business days.

DraftKings Contests

DraftKings offers several different kinds of contests, including:

  • Freeroll: Completely free to enter, and winnings are paid using Entry Tickets or DraftKings dollars, which can then be redeemed for other contests.

  • Guaranteed Prize Pool (GPP): Highlighted in orange in the DraftKings lobby, GPP contests payout the entire prize pool, regardless of whether or not a contest was filled to capacity.

  • Sit N’ Go: Unlike GPP, Sit N’ Go contests are closed if they don’t completely fill. If this occurs, your account will automatically be refunded.

  • Double Up: Places are double your original entry fee, and all players are paid the same amount.

  • Qualifiers: Instead of paying cash, Qualifier contests pay out in tickets that can be redeemed for use in paid contests.

  • Winner Takes All: Only the first place player wins, who will take the entire prize pool.

  • Multi-Entry: You’ll be allowed to enter multiple teams into a single contest. Payouts vary by game.

Once you’ve begun, you’ll be able to monitor your lineup’s status as well as your contests in real time. Your My Contests page will also include any upcoming contests, as well as those you’ve already completed.

DraftKings Pricing & Refund Policy

Signing up for DraftKings is completely free. However, if you choose to participate in some of the paid contests, you’ll need to add credits to your account using a credit card, PayPal, or Dwolla. As a first time user, you’ll receive a free $2 credit to apply to the paid game of your choice, in addition to a bonus equal to the amount of your deposit. In other words, if you deposit $250 into your DraftKings account, you’ll receive an additional $250 in bonus credits. DraftKings does not offer refunds of any kind once your funds have been applied to a contest, so keep this in mind before entering.

From an earnings perspective, DraftKings also gives you the opportunity to earn up to 40% commission for referring up to five friends.

Pros:

  • A reputation as one of the best online fantasy sports sites.
  • Free to sign up, and easy to use.
  • “Rapid-fire” contests on a daily and weekly basis (depending on the sport).
  • 100% bonus on your first deposit.
  • Numerous types of contests, and immediate winnings payout.
  • Great user experience, whether on your PC or mobile device.

Cons:

  • None noted.

Read 92 DraftKings Customer Reviews and Complaints

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Average Consumer Rating: 1.8
Rating Snapshot:
5 star: 9 4 star: 11 3 star: 2 2 star: 5 1 star:  65
Bottom Line: 24% would recommend it to a friend
Showing 1-11 of 92
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  • 25 out 32 people found this review helpful

    Draftkings Review: Addressing Issues Others Are Having

    • NV,
    • Aug 20, 2015
    • Verified Reviewer

    After reading all the reviews on this webpage, I would like to address a couple issues people seem to be having. First off I live in Nevada, so I live and breath the gambling world. And here is my take on issues expressed by other people on this site:

    1) Deposit Bonus: I agree that it takes a lot of playing and if you are not winning a lot more money to deposit and play more in order to unlock the deposit bonus. But, to say they lied about how it would be released is completely wrong. Most people are too lazy to read the fine print, but if you read before you click accept you will find that the way Draftkings pays out your deposit bonus is very clear and not misleading in any way. Coming from an online poker background this kind of release for deposit bonus is common. Think about it this way, if a website has a 100% deposit bonus on your first deposit and you get it instantly with no requirement to pay, they will go bankrupt in a couple days because millions of people would deposit the max they can get a bonus on and then cash out double their money with zero risk of losing. Don't be idiots and expect to receive a deposit bonus instantly. You may not like how slow or time restricted it is, but no one is forcing you to play on this site and they are not preventing you from reading exactly how the site pays it out prior to you signing up.

    2) Not being able to see other people's lineups until the event is over: I have played in several events and as soon as the contest starts (according to the sites countdown) all of the lineups are locked in and you can see other people's lineups!

    3) Same people winning every week: It would make sense for people that put in the extra time to study analytics and have more experience to do better than the person next door that is just looking to get rich quick and loses a few times and thinks the winners are cheating. However, with that being said it is impossible to absolutely predict human behavior before an event occurs, and since we are all humans things can happen and we can either perform better than what the stats would predict or worse or right on par. Either way there is no way a program / bot or "fake" DK users can predict what the human players in their lineup will do prior to the event. If you are that paranoid as a person why did you sign up with an online gambling website to begin with? I have played in mostly GPP and double or nothing events and all of these events have a specific number of entries allowed, so there is no way "DK players" could import all the possible player combinations to ensure a win every time. My first 2 weeks of golf tournaments I lost 87% of what I invested, total crap I know. My second week I lost 68% of what I invested still really bad. My point is with all things in life there is a learning curve and the more you do something the better you are at it. So, unless I just get crazy lucky one week I will need to spend more time learning from my mistakes and be smarter with my lineups. Currently, I am in my third week of playing golf events (PGA Championship this week) and I am going into the weekend with 1/3 of my lineups with all of those players making the cut. This may not seem that great, but it is a big improvement from my previous two weeks. This is attributed to a better plan, luck, and some prior experience, but in no way could I have predicted that Matt Jones at one of the lowest prices for the week ($5600) would be going into the weekend tied for first with Jason Day one of the most expensive players. BTW I didn't pick Matt Jones once but I have several lineups with Jason Day with my other players in the lineup making the cut so wish me luck.

    Another thing I like about DK is that you can see the percentage of the field that picked the players in your lineup, and if you times that percentage by the number of entries that gives you the number of lineups that used that player (simple math but just to help players that may not have known). Only 5.3% of people picked Matt Jones in the aforementioned tournament compared to 33.2% picking Jason Day.

    If you made it through this entire rant I am impressed, and good luck in the sports betting world.

    I would give DK 5 stars, but I have yet to win something big. ;)

    Bottom Line: Yes, I would recommend this to a friend

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  • 19 out 25 people found this review helpful

    Scam alert

    • Juneau, AK,
    • Sep 10, 2015

    I've playing a lot of DraftKings recently and usually have what one would think is a great lineup. However, just know someone supposedly picks all these no names, which is true and they just so happen to have huge nights. It's a scam because the same person will win second through 10th place. You have better odds of winning the lottery than this happening. The people who run this company plug their own rosters in after they figure out who is having the big days. The same way there will only be 600 entrants by the time it's over, there are 2000.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 19 people found this review helpful

    Perfect lineups by unknown players all the time

    • North Carolina,
    • Jan 3, 2018
    • Verified Reviewer

    While I have won a couple of times $250, there is always the perfect lineup getting the top prize every contest. It's the same ones over and over. It's impossible. I've been playing for three years and never once finished high unless I play single entry. One time I was third with only one game going. I had two players in that game, checked other entries about 50 places down, no other entry like mine, and by the time it ended, I finished way down and more perfect lineups soared by me that were not even in top 50. Wow.

    I believe bot scams are happening. Just now in NFL, some lineup takes the lead with a receiver who never played all year but someone picked him today, and he's got 18 points. No freaking way. H. Sharp for the Giants; who picks this player? The cheating is pretty plain to see, and I won't play anymore.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 18 people found this review helpful

    Questionable

    • Columbus, OH,
    • Aug 9, 2018
    • Verified Reviewer

    I have been playing DraftKings for about five to six years now and I love it. It's something exciting, and it makes me look forward to sporting events more than I ever used to. I have won a few contests over that time and have put a lot of money into this company. I only have one real question, and it's how some of the same screen names end up on top every night no matter if it's MLB, NBA, NFL, Golf whatever. I have just seen over the years how do the same names keep popping up on top?

    I have tried to email DraftKings and ask for explanations, and I usually get a copy and paste message back telling me that these people are skilled and competitive. I only question this because I have seen some of the same numerous 5 to 10 names on top for the last five to six years, there is no way that they are this good to be on top and every single category in every sport with multiple entries. Like I said from the beginning, I enjoy playing DraftKings, it's fun and exciting, but it's not fun when you see the same names on top every night winning thousands of dollars when you don't think it's possible.

    All I want is DraftKings to be loyal and fair. It just doesn't seem right by all these names remain the same over the years on top it just seems really fishy. No one is that skilled in life to guess every line up right, and with multiple Sports and categories, it's just impossible.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 20 people found this review helpful

    Fixed rosters

    • Detroit, MI,
    • Jul 22, 2015

    You want to know why they came up with the idea of not showing rosters? I personally believe they did it so they can cheat and plug in the players who have done something big and it's after the fact. It's easy for them to do. The clown from the Mets hits three home runs in one game and behold, some person played him. Yeah right!

    Every morning when I wake up I check who won and it's somebody who came out of nowhere. Sooner or later they will be exposed and I can see a monumental lawsuit. Bottom line – I think this is just one big scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 17 people found this review helpful

    Scam

    • Detroit ,
    • Oct 18, 2015

    I was excited about this site when I first signed up. After last week, I am 100% sure that this is rigged by the programmers of the site. Last week during the Houston Texans game, Houstons starting QB Mallet, got hurt and left the game. Their 2nd string QB came into the game "Hoyer" and guess what, all of the top winners had Hoyer as their QB. Considering you only have 1 QB slot, who would use it on a QB who plays 2nd string on one of the worst teams in the NFL? The top ten winners had this guy. They expose their hand last week. Stay away from these sites. i can't wait until the FBI busts this BS racket.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    It is a total rip off

    • South Carolina,
    • Nov 4, 2017
    • Verified Reviewer

    I have been playing fantasy contest since June, and I tried hard to make myself believe the contests were being run fairly.

    For two night straight, I sat glued to my computer watching every minute of each of the contest I had enter, and it was very hard to watch because the opponent time kept increasing based on how many points I had.

    I did want to believe it, and I wrote to support about what I had observed, and they claim it was a problem with the software, so they told me to take a screenshot of the contest as they are happening "live."

    So I sat down and saved 496 screenshots of the contest I had entered, and it was a very painful task, but I had to do because I want to be certain it was not my imagination of what I was seeing happen right before my eyes.

    The first night that I glued myself to the computer screen, my opponent time went to zero when they had a score of 365, and by the time the contest ended, I had a score of 375 and my opponent's score had gone up to 391.

    I have watched this happen many times, but I finally got the will to copy 496 screenshots as proof that the contests are not being run fair and honest.

    So I do not know where they are getting their positive feedback from except for those who are run the person keep the contest time and the person keeping the score.

    I also observe I would start losing points as I got closer to the high score. I don't know how they are doing it, but I have watched enough contest live to have no doubts.

    If you would like a copy of my 496 screenshots as proof of what I am saying, feel free to contact me by email, if you don't get a reply within 48-hours, please contact again.

    I started using Draft Kings in July 2017.

    Thank you.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 16 people found this review helpful

    Avoid This Scam Site

    • San Francisco,
    • Jul 24, 2015
    • Verified Reviewer

    The odds are stacked in favor of the site. Game cancelations & player scratches count against you, not them. SAVE YOUR MONEY, they will drain whatever small winnings you accrue until they scam you with their fine print.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 14 people found this review helpful

    Computer fraud

    • California,
    • Mar 7, 2015

    Every time I get over 300 points on a roster, the winners get higher and higher. I have been monitoring the winners and how in the heck are the same profiles winning all the big money. First place is always about ten points ahead. This is a bull crap site that's taking all your money and the winnings. Don't waste your time and money trying to beat cheaters. All this fantasy junk should be shut down as it's currently just legalized robbery in my opinion. I've lost 75 dollars and am walking away now.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 13 people found this review helpful

    Bonus Scam

    • Alpine, Ca,
    • Jul 10, 2015

    Their 100% bonus match is a scam. You will more than likely never reach the amount of bonus money you initially deposit. Nice business scam on their part, but they could make it more legit by matching your deposit and then not releasing it until you bet the initial deposit amount, instead the BS that is going on where you bet +-$10 and get $1 bonus.

    Very Disappointing.

    Save your cash. Fan Duel does the same BS.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 28 people found this review helpful

    Draft king scam beware

    • Tampa Fl,
    • Jul 25, 2015

    It's rigged! Played NFL last year. When researched the winners of a same game -- all 10 slots went to the same player. Not only that, but player had to pick 10 different entries to win place shows and 4th prize and 5th prize in an incredible 167 billion to 1 odds to list each spot -- that is just amazing.

    Week after week, it was mind blowing, same players were placed 2nd, third and etc. in that very same game. Remarkable!

    Also: Got to love those same commercials, the same 3 commercials for over a year now. If that doesn't give it away I don't know? Nerd stock broker and out of this world - same silly commercials.

    Cant figure out why ESPN and NFL allow such fraud? People are just idiots to buy into this.

    Bottom Line: Yes, I would recommend this to a friend

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