Effy Jewelry Reviews

I purchased a diamond engagement ring on board the Emerald Princess New Year's Eve 12/31/2015 at the Effy shop as a surprise, and at midnight, I proposed to my fiance. She was totally surprised. The next day we pulled into St Thomas VI, and the manager on board gave me a personal note to give to the Effy manager at the pier, telling him to size the ring for us. Later that day we picked it up and everything was perfect. While we were there we purchased a matching diamond necklace We returned to ship and purchased matching diamond earrings at the Effy store. We recently had a minor problem and sent it to New York. Effy fixed it. Their service was impeccable! Thank you Effy!

Bottom Line: Yes, I would recommend this to a friend

I bought an Effy Panther ring and an Effy Panther pendant about a year ago and am extremely pleased with both. They both look dynamic in sunlight or bright light and have been admired by friends in the jewelry trade. Beautiful jewelry.

Bottom Line: Yes, I would recommend this to a friend

I purchased a multi-stone ring I had admired from Macy’s last December, and was very dismayed to find that one of the side stones fell out. I called Effy and was delighted to hear from their customer service rep, Rosita, that Effy would replace the stone free of charge...Kudos to Effy for standing behind their product.

Bottom Line: Yes, I would recommend this to a friend

I began buying Effy Jewelry while cruising approximately 6 years ago! My first piece was bought on a cruise ship. I fell in love with it then and continue to be very proud to wear that ring. On my next cruise, I found the matching bracelet at port and purchased it as well. Now every time we cruise I search the ship for Effy Jewelry or the ports for an Effy store. I would not consider buying Jewelry from a retailer that I am not familiar with, and am very comfortable with dealing with Effy. I just returned from a cruise on the Oasis yesterday with my 3 new pieces of jewelry from Effy. Admittedly, I am not sure about the quality of the diamonds in my new diamond ring, and I could worry about it, and question its quality, but it is gorgeous, and I love it, so I have chosen not to worry about its quality. I have also chosen to trust that I paid a fair price for it. If I didn’t, then it is my fault for not doing my research first.

I like the look of the pieces that resemble John Hardy, but at much more affordable prices.

I was disappointed that there was no Effy on Royal Caribbean’s Oasis. I was told they lost the contact.

Bottom Line: Yes, I would recommend this to a friend

About two weeks before going on a cruise this January my wedding set of 32 years had cracked. There was just nothing out there that I liked to replace it. We were on a cruise and Effy had an event, so I figured what the heck, might as well see what they got.

First of all, my salesman was amazing, his wife also works there and she was as amazing as well. They both spent over an hour with me going through different rings with their honest opinions, they weren't pushy or purposely tried to sell me the highest they could. I'm completely happy with our purchase, it's absolutely beautiful and they have an amazing warranty!

I would recommend 100%. I wish I could post a picture of it!

Bottom Line: Yes, I would recommend this to a friend

I posted a hostile review before I made contact with Effy. Andrea from Effy customer relations is working with me directly to resolve my concern. It is only fair and reasonable that I remove the disparaging comments and give Effy a fair shake.

Bottom Line: Yes, I would recommend this to a friend

I knew nothing about this company and purchased a beautiful ring with black diamonds while cruising on "Oasis of the sea," Royal Caribbean.

I have had no issues with this ring and wear it every day, shower, swimming in the beach and general life activities (cooking, cleaning, etc.).

It’s nice to see after-sale support is still available if needed. Yet to identify how it will be experienced in Australia, however. I am still satisfied with my purchase.

Bottom Line: Yes, I would recommend this to a friend

I own several pieces of lovely Effy Jewelry. No problems to date, save numerous compliments and great enjoyment in wearing these pieces.

Interesting to note that most of the aforementioned negative experiences arise from purchases made on cruises...FWIW...draw your own conclusions from my comment.

Bottom Line: Yes, I would recommend this to a friend

Saks sold me a jewelry cleaner that dulled my diamond and Topaz ring. I was heartbroken. So, I called and they send it in. They fixed good as new for free. Great customer service. I'll be buying more Effy.

Bottom Line: Yes, I would recommend this to a friend

I have only heard of Effy in 2018 when I was on the Carnival Imagination. My first purchase was a Tanzanite ring for about $150. It was on Sterling Silver. I wore this ring every day. In 3 months, I went on the same cruise and purchased a beautiful Diamond Ring from Effy tagged st $2495, but spent $1495, which I also wear every day. Three months after that, I purchased Tanzanite earrings, tanzanite bracelets, Diamond earrings, etc. Spent about $12k on the 4 cruises in the year.

I often go into Macy's to see their Effy sales. But the bargain is much cheaper to buy on the cruise ship, almost 60%-70% off - and no tax.

I previously would shop Tiffany & Co, but I found the styles at Effy and value amazing.

Surprisingly, I had the same salesperson on the ship 3 times, and all experienced and customer service is amazing.

I get compliments on the jewelry at work.

One of my favorite pieces is the diamond pave halo necklace.

Bottom Line: Yes, I would recommend this to a friend

Bought a new wedding set from the Carnival Fantasy while in Mexico. It’s a Canare diamond wedding set and I LOVE IT! The salespeople were some of the sweetest people ever. I have had rings from Zales and Kays that the rhodium dulled over and over on and diamonds fell out of but my Effy is just as bright white gold as the day I got it and my diamonds sparkle from one end of the ring to the other. I get compliments on my set all the time. I’m not sure about having to pay customs (as others have stated) because we did not have to do that. I would highly recommend Effy Jewelry.

Bottom Line: Yes, I would recommend this to a friend

I am addicted to Effy, it's a statement. Love my pendants, rings, and bracelet. Great Christmas present for my sister. I am in a rock band and I get lots of compliments on the stones as the blue topaz is my favorite. Best thing is there’s so much to choose from!

Bottom Line: Yes, I would recommend this to a friend

I recently purchased a ring on a Princess Cruise in Australia.

The ring was far too big and I was told that it could be made to fit free of charge through an agent in Australia.

Following a misunderstanding with this agent, I contacted Effy in New York and was advised to return the ring to New York where it has since been resized and returned to me at no cost to myself.

I am thrilled with my ring and the after-sales care provided by Effy.

Bottom Line: Yes, I would recommend this to a friend

I own an EFFY pave white and champagne diamond and rose gold ring and matching pave diamond necklace. They are both absolutely stunning and I get compliments on them all the time. I’ve worn them nearly every day for almost four years and they look as good as the day we purchased them, no missing diamonds, no fading, no problems at all. Bought the ring at Helzberg Diamonds in Dayton, Ohio and the necklace on St. Thomas, USVI.

Bottom Line: Yes, I would recommend this to a friend

I recently purchased blue diamonds, a ring, and matching earrings on a HAL Cruise. I want to give a shout out to the Supervisor in the shop Mr. "Retche" and Sales Associate Qin. I wanted to buy my wife something nice for our 45th Anniversary. These 2 people worked with us, found what we liked, and Mr. "Retche" was very helpful; and I really appreciate his willingness to negotiate the price. We will always remember our experience and recommend Effy to all of our friends and family.

Bottom Line: Yes, I would recommend this to a friend

I was on a cruise this March with some girlfriends. We checked out Effy when we stopped off in The Bahamas. I dealt with Hitash.

Seven months later I noticed a stone missing in my ring, which I've had on 24/7 since I bought it. I got in touch with Hitash that night and by the next day, he was in touch with their home office in New York. They sent us forms to fill out with FedEx.

In 14 days I got my ring back in perfect condition. No fee for anything, including postage. They were amazing.

I can't believe in the middle of this crazy pandemic the quality of service I got. Thank you for awesome service and employing quality people, just like your merchandise.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I purchased some pieces on a cruise a few months back, I already own several Effy pieces that I’ve collected from previous cruises. I absolutely love them, they are so well made, and when I needed a piece resized a few years ago, the NY office was very helpful and had it resized free of charge for me.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I recently got my ring from Effy which made Effy factory a size smaller. I really like it but the question is can the diamonds on the ring be lost after the size reduction from Effy factory?

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I purchased a gold and diamond starfish ring on an RC cruise ship and an aquamarine ring and necklace in Aruba. I wear the starfish ring every day and love it and get many compliments!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I have over 20 pieces at this point. The prices are correct and were lower than in-store for the pieces that were also sold outside the boat. Many similar ones at Macy's were lesser stones. I think maybe my pearls were the same as in-store but it still saved me sales tax so still not concerned. They are a fun brand.

All my jewelry was repaired when the one piece had a clasp get a bit loose. No problems or issues.

If you don’t like pressure in sales and will buy something you don’t want don’t play the charm bracelet collecting. Yes they are salespeople and they are good at what they do, the upgrade policy is real, so if you don’t like what you got they will help you. And if you don’t know what you're buying use your own digression. This part is mostly after reading the other reviews. If you are on your first cruise, ask questions and understand your purchase and if you're playing price club, it’s probably the best price but yes, there are many factors in jewelry. Anyone can buy a jeweler’s loop and learn to look at the pieces. 10 bucks on Amazon.

Sorry I can’t empathize with persons upset over $300 on a piece but on the ones I thought I had been overcharged on, mine had color sapphires not cheaper stones and that made a similar look but a big difference. The prices are online, so it’s difficult.

If you're on a boat and can’t spare the cash and can’t say no the boutique, it may be the wrong place for you, but if you have some spending funds and want to start a collection of fun pieces it’s a great place to spend the cruise.

I wear Effy every day. My ruby sea turtle is probably my favorite piece.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend