About Eternal Serum

By HighYa Staff
Published on: Aug 4, 2017

Billed as a way to achieve visibly younger-looking skin, Eternal Serum is a topical anti-aging cream that claims to utilize a formula clinically proven ingredients formulation, which is supposed to help soften the look of fine lines and wrinkles, as well as restore your skin’s radiance and natural glow.

The serum’s manufacturer says that it is an effective alternative to expensive and invasive surgeries and medical treatments, providing dramatic skin repair without any of the downtime.

According to them, Eternal Serum’s ingredients--including proprietary Biosphere, QuSome delivery, and Biofil spheres--work on a cellular level to achieve and maximize its anti-aging benefits.

So, is there any truth to these claims? In order to answer that question, we first need to take a closer look at how wrinkles form in the first place.

Understanding Wrinkles & Fine Lines

Wrinkles are a part of all of our lives. According to an article from WebMD, this is because as we age, our skin cells divide more slowly. They also gradually lose their ability to retain moisture, produce oil, and quickly heal, leading to lines and wrinkles. Facial contractions (like smiling, frowning, and laughing, for example) also contribute to the formation of facial fine lines and wrinkles, as does too much sun exposure.

So, what can be done about it? Outside of wearing plenty of sunscreen and not smoking to prevent them to begin with, once they’re in place, your list of treatment options include over-the-counter options like pills and creams (like Eternal Serum), prescription offerings, and skin layer removal procedures like:

  • Dermabrasion
  • Laser skin resurfacing
  • Non-ablative lasers
  • Botox injections
  • Filler injections

If any of these interest you, we’d recommend talking with your doctor in order to see which, if any, may be right for your situation. This is a point we’ll revisit several times here.

Refocusing on Eternal Serum, let’s take a look at the ingredients used within the product’s formula.

Eternal Serum Ingredients

No ingredient list was provided on the Eternal Serum website, so we reached out hoping to get some insight from customer service. They let us know that the product had two main ingredients: acetyl hexapeptide and palmitoyl pentapeptide. When we asked if there were any other ingredients in use, we were told “maybe,” but that they didn’t have access to that information.

This is disconcerting, as we believe that you should know exactly what is inside a product before you put it on your face. As for the two Eternal Serum ingredients we do know about, let’s break them down below:

Acetyl hexapeptide

Acetyl hexapeptide is more commonly referred to as Argireline, and is thought to inhibit the release of neurotransmitters, relaxing the facial muscles and reducing fine lines and wrinkles in the process.

A study carried out by the International Journal of Cosmetic Science found that a 10 percent concentration of Argireline was able to reduce wrinkles by 30 percent over a 30-day period. However, we aren't told what concentrations the substance can be found in with Eternal Serum, and as such, we don’t know how likely you are to experience the same effects.

Palmitoyl pentapeptide

This is another peptide that has been shown to be potentially effective for reducing the effects of wrinkles, and some have even claimed that it works as well as retinoids without the well-documented side effects that they can cause. One clinical study seemed to illustrate that the substance was well-tolerated by the skin and provided significant wrinkle and fine line improvement, using both technical analysis and self-assessments.

Again, though, like Argireline, we aren’t told any dosage information about this ingredient by the manufacturer, so we can’t say for certain that you’ll experience the same results by using Eternal Serum.

Finally, beta-glucans are mentioned on the product’s website. These are essentially sugars that may help fight high cholesterol according to WebMD, but they report that there is insufficient evidence to confirm that this is the case.

One last note: We weren’t able to find anything on third-party websites regarding Biosphere molecules or Biofil spheres. As for QuSome, it looks to be a delivery method created by Next Step Laboratories working in collaboration with Biozone Laboratories. Their website claims that it “allows active ingredients to become more efficacious and less irritating providing consumers with maximum product performance.”

In short, this means that QuSome might be able to help some of Eternal Serum’s ingredients work more effectively, but the manufacturer provides no clinical evidence to support this, and it doesn't appear to possess any anti-aging properties itself.

So, now we know more about these ingredients, what about any harmful side effects?

Potential Eternal Serum Side Effects

As with any anti-aging product, there is always the chance of encountering side effects when using Eternal Serum. Unfortunately, seeing as we aren’t provided a full list of ingredients (or their concentrations), we can’t report on all the possible side effects.

Truth In Aging purports that users concerned with facial sagging should exercise caution when using Argireline, due to its ability to relax all of the muscles of the face (versus only the areas where the serum is applied).

As for palmitoyl pentapeptide, no clinical studies reported any harmful side effects that we encountered online during our research through authoritative websites, although independent, third-party data seemed to be quite rare.

Eternal Serum Pricing & Returns

Eternal Serum is currently available exclusively through the manufacturer as a free trial. This means that upon checkout, you’ll only need to pay $4.95 for a 30-day supply of the product.

However, the terms state that two days after placing your order, your 14-day trial begins. Once this window is up, you’ll be charged $89.95 and entered into the company’s autoship program.

Here at HighYa, we’ve written about this type of pricing structure many times, including an in-depth look at its relationship to the anti-aging industry at large. Essentially, you’ll be charged $89.95 each and every month for a new 30-day supply of the product until you cancel by calling customer service at 866-201-1375. In order to avoid this, you’ll need to cancel your trial at least one business day before its conclusion.

Outside of this trial, the terms state that there are no returns or refunds for any additional product that you receive. They also state that you are required to pay for return shipping if you request a refund before the trial is over.

Eternal Serum vs. Other Anti-Aging Solutions

There are hundreds of different anti-aging skincare products on the market today, and chances are you’ve seen advertisements for them on TV and elsewhere (in fact, seeing one of these ads for Eternal Serum and wanting to know more might be what brought you to HighYa in the first place).

One thing that we’ve noticed after years of reporting on these products is that many of them make all manner of claims about their effectiveness, without providing much in the way of verifiable evidence to back them up. If you’d like to learn more about this, you can read our thoughts on the matter right here.

When searching for an ideal anti-aging product, we’d recommend keeping a few things in mind. For one, be on the lookout for autoship programs and free trials, because these can surprise you by how quickly they add up over time if you’re unaware of what’s going on. Even if one isn’t mentioned directly, be sure to read through the terms and conditions.

Also, be sure to take a close look at the ingredients listed for a particular product. Do they seem to be effective, based on reports from authoritative sources like WebMD and Examine.com? If no ingredients are shown, we consider this a red flag, because it is very difficult to evaluate (or trust) a product when you don’t know what it contains.

Finally, one last tip: type the product’s name into Google followed by the word “reviews” (e.g. Eternal Serum reviews). Are there any real world customers talking about it online? Be careful here, as many reviews you find may actually be affiliate marketers pretending to provide genuine, honest accounts of the product.

Let’s bring all of this together and wrap up below.

Final Thoughts On Eternal Serum

Eternal Serum makes plenty of bold claims about its effectiveness, but at the end of the day, does it truly stand a chance at living up to them?

Based on the authoritative sources linked above, we’ve learned that the two main ingredients in Eternal Serum’s formula (Argireline and palmitoyl pentapeptide) both feature clinical studies illustrating their potential effectiveness, though one–-or even a few–-clinical studies doesn’t necessarily prove that a particular ingredient is sure to work for everyone.

Despite this, we don’t know what other ingredients might be included in the formula, nor do we know the concentrations of the two above. Couple this information with the lack of customer reviews, the costly autoship program, and the inability to return the product after the 14-day trial, we feel that a more value-laden course of action might be to consult with your doctor about your skincare needs directly.

This way, he or she can point you in the right direction to find a truly effective product that will work for your unique skin type, lifestyle, and budget.

Have you used Eternal Serum before? Let others know how it worked for you below!

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Read 3 Eternal Serum Customer Reviews and Complaints

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Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  3
Bottom Line: 0% would recommend it to a friend
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  • 0 out 1 people found this review helpful

    Fake, scam, poor service

    • Wisconsin,
    • Apr 25, 2018
    • Verified Reviewer

    I ordered expecting a trial but they send and bill outrageously high prices for creams that don’t do anything they claim. I call to cancel and they continue to bill me and keep you on hold. I called four times and the same thing each time. Don’t buy; you’ll be sorry you did. Another scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Enticing scam

    I ordered the set of Eternal Glow also, at Christmas time. The serum was okay, but the other jar was a cloggy, thick cream. This was the come on; you just pay for shipping. I called to find out how many dollars it would cost for the serum. They said 90 something. I said, "no, how much just for only the serum, because I don't like the cream." The said the same. I called twice because I wasn't getting a straight answer on how much on January 10th. I made sure I would not be charged if I was on some account for more, and that there were no current charges to my account. I made sure I got an official cancellation number.

    They lied. $184 was charged to me. I only saw on my charge card's website on January 30th, when I paid my bill. It was charged on January 10th and 11th. A 35% refund was first offered, then the 50%. I found this product for a low price of $35 offered elsewhere. They said partial credit in 5-8 days on one, but can't process on the others since we have to send check in 2-3 weeks.

    It is not going to happen. I will wait until February 20th. My Visa going to try again for the rest. They say a trial means you signed up. Beware. I saw nothing in anything I read. They use the order date, not the delivery date. Beware. I want my money back, and I will take this further. The number you call is customer service, but it is a conglomerate type customer service that represents over 300 other client products. A dump site. They refer you to another number because they will not find any records on you. Scam.

    Good luck, and wish me good luck. Maybe AARP will help me with this scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Scam! Cream is awful, and customer service is the worst!

    • San Antonio, TX,
    • Jan 29, 2018
    • Verified Reviewer

    I made a trial purchase of cream on December, one for $5.90 and the other one for $4.90. I did not like the product, I got a very severe allergic reaction to it, so I canceled it, but they still continue to charge me the full price of $89.90 and $94.90. They won’t do a full refund, are very rude, and did not let me speak to the supervisor (according to them they don’t have one). They said they will only refund 50%, but they did not. I told them I will dispute it with my credit card, but they said that my credit card company will only call them and that’s it. And that they won’t refund me because a dispute only means that will call, and that’s it. I never received a full bottle products, only the sample ones, and they still charged me for two full bottles.

    This is an scam company. I only authorized for a try out portion. Please people, be aware that the product is not good, but the customer service is awful! I will report them to the BBB. Be careful! If you are not one of those people that check your credit card and you already bought this product, beware, because they will charge you for a product that you won’t even receive!

    Bottom Line: No, I would not recommend this to a friend

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