About Evelina Collagen Serum

Ever wonder how celebrities maintain their youthful complexion? The makers of the anti-aging serum Evelina claim that their collagen-packed formula is a Hollywood secret that can help you achieve smooth, supple, wrinkle-free skin without resorting to face lifts or injections.

If those claims ring a bell, you’re not having deja vu. In our experience, Evelina hits all points we’ve come to expect from an anti-aging product, including promises to:

  • Reduce the appearance of wrinkles. By boosting collagen and elastin, Evelina says their serum helps your skin to retain its structure, resulting in the reduction of the look of fine lines.
  • Eliminate the look of dark circles. Evelina claims to nourish your undereye area, which supposedly results in reduced puffiness.
  • Counter the effects of stress. The serum also promises “to boost your skin’s immunity,” thereby preventing the negative effects of free radicals. Along similar lines, it claims to eliminate debris that build up on your skin’s surface—preventing your complexion from becoming dull and discolored.
  • Enhance your skin’s hydration. Finally, Evelina advertises that their formula includes active ingredients which facilitate trapping moisture next to the skin, thereby preventing dryness and cracking.

Can Evelina Make Good On Their Claims?

While it’s possible that Evelina Collagen Serum might achieve the advertised benefits, our extensive experience reviewing anti-aging products helps us to recognize a few potential red flags:

Evelina Anti-Aging Serum Appears to Use Shifty Language

As we mentioned above, if this isn’t your first time shopping for an anti-aging product, you’ll likely concede that these promises are pretty standard.

But, did you notice that Evelina shares another (slightly more subtle) similarity with your average anti-aging product?

Take a second look at Evelina’s claims listed above with an eye on the language, and you might notice a complete lack of concrete promises—wrinkles are reduced, only the look of dark circles are eliminated, the effects of stress are countered, and your skin’s hydration is enhanced.

In our experience—having previously written about skin creams using slippery marketing language—this type of wording is specifically designed to give the impression of efficacy without making any concrete promises. And, we’re not the only ones to thinks so.

Perry Romanowski, cosmetic chemist and author of It’s OK to have Lead In Your Lipstick calls this kind of creative phrasing “weasel wording.”

“Essentially they mean just what they say,” says Perry. “The appearance is reduced without necessarily changing the underlying physical condition.”

According to Perry, this is done on purpose, since any product that could change the physical structure of the skin would make the product a drug.

What do we mean?

Promises are also purposefully constructed with these sorts of qualifying terms to comply with the Food and Drug Administration (FDA) regulations of cosmetics. In short, these products can’t promise actually alter your body—otherwise, they’d have to go through more extensive testing (and possibly be available only by prescription).

Does that mean that every anti-aging product is a bust? Not at all! There are a number of ingredients that, when included in high enough concentrations, are recognized as effectively helping to reduce the appearance of wrinkles.

Still, we feel it’s important to point out that this kind of slippery marketing language, or “weasel wording,” as Perry calls them, can be used to influence your belief that a product will deliver dramatic, face-lift like results, while that likely isn’t the case.

Which leads us to the next question: Does that mean that Evelina anti-aging serum is just like every other product out there? Now that you mention it, we did notice one significant difference.

Evelina Anti-Aging Serum Appears To Not Disclose Any Active Ingredients

After thoroughly inspecting Evelina anti-aging serum’s official website, we realized that the company fails to disclose any active ingredients—i.e., the few unique parts of their formula that are supposed to make it work.

Speaking as a consumer, I’m highly suspicious of a product that doesn’t tell me which of their ingredients are included to get the job done. Since, without that information, it’s almost impossible to determine whether or not it works at all!

Evelina Anti-Aging Serum Makes a Scientifically Incorrect Claim

Not only does Evelina fail to tell you what’s inside to give any weight to their claims, the product’s official website actually gives scientifically incorrect information—in their “Featured: The Science” section, no less.

Here’s the quote we’re talking about for reference:

“Most Collagen Serum [sic] products use fragments of hydrolyzed collagen containing molecules too large for the skin with conventional formulas. Evelina’s breakthrough formula delivers whole collagen molecules to the skin.”

If you’re able to spot what’s fishy about that sentence off the bat, congratulations! Unfortunately, there are still plenty of consumers who would be swayed by that “sciencey” sounding language without having the experience to know that:

  • Hydrolyzed means that molecules have gone through a process that chops them up to physically make each molecule smaller specifically to increase an ingredients chance of being absorbed.
  • Actual collagen molecules are way too large to penetrate your dermis and frequently hydrolyzed to increase their chance of absorption.
  • This is why hydrolyzed collagen is so frequently found in cosmetic creams and lotions—it’s a more effective way of delivering the ingredient to your dermis.
  • Evelina is effectively stating that their collagen molecules are larger, while implying that this is more effective, which is paradoxically incorrect.

While we recognize the importance of providing an unbiased perspective in our reviews, at this point in our evaluation of Evelina anti-aging serum, it’s difficult to ignore that:

  • After digging around on the Evelina website, we were unable to find a list of any active ingredients that would enable consumers to verify their claims.
  • Instead, Evelina supports their claims of providing superior anti-aging benefits with information about how their whole collagen is better able to penetrate and affect skin than hydrolyzed collagen.
  • According the links we’ve shared above, that information is incorrect and hydrolyzed collagen is a superior ingredient.
  • Combined, this means we are unable to validate Evelina’s ingredients or their claims about collagen.

Still interested and wondering how much it costs to get your hands on a bottle of Evelina anti-aging serum?

Evelina Pricing & Refund Policy and what you should know

Evelina anti-aging serum is only available by free trial—no price is listed on the product’s homepage that’s accessible to shoppers who are just browsing. However, we’ll cover what we learned about costs shortly.

To start the process of getting your free trial of Evelina, prospective customers must first enter their name, address, and phone number into a form.

Next, you’ll be taken to a page that boldly displays several countdown timers implying that Evelina is only available for a short time, that quantities are limited, and that others are looking at the product right at the same time.

To thoroughly research Evelina’s products, we visited the several times over the week. Each time, we receiving the same message urging us to order before the offer expires at midnight.

After our third visit, we started to suspect that the product might not actually be in short supply. Instead, there’s a possibility that this message is displayed simply to urge prospective customers into action.

As we mentioned above, Evelina is available only by free trial. The initial cost is $1.95 for a 30ml bottle which is intended as a 30-day supply.

However, all free trials must come to an end! In slightly smaller text located below the order form, Evelina states that 14 days after you order your free trial (not receive, but order), you must cancel or be charged $98.41 (plus shipping) for the product.

That’s $100.36 for a one-month supply of Evelina.

Additionally, signing up for Evelina’s free trial automatically enrolls you in their monthly autoship program, meaning that you’ll receive a new tube of the anti-aging serum—and a $100.36 charge on your credit card—each month until you cancel.

Customers are also given the option to add Protect Package to their order for an additional $2.95, which guarantees that a replacement will be immediately sent if an order is lost, misplaced, or stolen.

The website states that Evelina customers can cancel anytime by calling (877) 724-3344. To verify, we called customer service and were able to reach an agent in under a minute. However, please note that this number is for a customer care service that works with multiple companies and is not exclusive with Evelina.

I mention that the call center for Evelina is likely outsourced due to previous experience working with small companies who needed to outsource their customer call center duties. It’s important to understand that the agent who picks up your call is not given the authority to make changes or refund your payment.

Additionally, our research on autoship programs reveals that customers sometimes face extreme difficulties attempting to cancel their autoship programs due to unresponsive customer service, aggressive upselling techniques, and long hold times before reaching a representative.

In short, it’s important to think hard before agreeing to an autoship program and not simply assume that cancelling will be a snap.

What’s The Bottom Line on Evelina Anti-Aging Serum?

Evelina anti-aging serum raises some concerns that we’d have as consumers. While it’s not unheard of for a product to fall short of disclosing their entire list of ingredients, Evelina doesn’t give you any indication of what’s inside. There’s also the matter of the claims they do state being factually incorrect.

While those could all be chocked up to marketing woes, our experience researching beauty and anti-aging trial-based offers has led us to be suspicious of free trials.

Sure, it might seem like a great idea to try something for free! However, as we mentioned above, our research on free trials indicates that they aren’t always free, and often difficult to cancel.

Bottom line: Evelina might possibly be an effective anti-aging product, but their lack of concrete statements revealing any active ingredients, factually incorrect information surrounding collagen molecules, and slightly fishy payment policy make this product something we’d personally steer clear of until they offer additional transparency.

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16 Consumer Reviews for Evelina Collagen Serum

Average Consumer Rating: 1.1
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 0 1 star:  15
Bottom Line: 0% would recommend it to a friend
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  • Scam. Crooks.

    These are the biggest bunch of crooks out there. Their products don't do anything they claim. When you call to cancel, they supposedly cancel, will even give you a cancellation number, which is nothing, as they will still charge your credit card.

    I mistakenly believed them and didn't notify my bank. Was charged twice before realizing it. Called numerous times and was told my money would be put back on my card or a check was being sent, one lie after another. Still, I haven't received a refund even though I have an email that a refund was going to be made. Unfortunately, my bank whom I have since changed did not pursue to its entirety their taking my money, and I did not receive a refund.

    I learned a good lesson: if it sounds too good to be true, you better believe it is a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Stay away! I used my credit card and because of that was helped by my credit card company.

    • Texas,
    • May 27, 2017
    • Verified Reviewer

    I went to the website and saw I could only buy by paying shipping because they were introducing a new product. I thought I was being careful as I have been subject to these scams before.

    I did read that I had 14 days from time of order to cancel my order.

    When the two creams arrived, there was no information about the product or what was in it. Realizing this was probably a scam, I called the service number. A young lady answered and when I told her I wanted to cancel she tried to talk me out of it. I was very assertive and told her to cancel the order or I would hang up and call my credit card company and report them.

    She replied with, "you don't need to do that, I will cancel your order." I was willing to pay the billing for the shipping.

    However, they billed me for three products, not two.

    The following month they billed me for two products, $97 and $98 plus cents. I called my credit card company and told them I had not purchased these products and had canceled the order. I also had them check my current bill, and there were the two charges for the next month. Because I had canceled and had an email stating I had canceled, my credit card company has returned my money and is dealing with this company.

    I would not send them cash for I doubt you will get it back. As far as the product goes, it does nothing they are advertising!

    Like others have stated, STAY AWAY from this company!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Disappointed

    The product is ok. Customer service is terrible. They are deceitful in their sales tactics. I would never recommend them based on service only. The review has to be 180 characters; this is ridiculous.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Do not buy!

    • Glen Allen, VA,
    • Apr 26, 2017
    • Verified Reviewer

    Do NOT buy this trial product and give them your bank account number. I purchased the $4.95 trial two weeks ago, and since then, they have hit my account for three additional transactions totaling $110.00.

    I called to complain and told them I would file a fraud complaint with my bank, and they told me that it would take the bank forever to clear this claim and they would refund me 50%, which is crazy since I did not order any additional products NOR did I receive any additional products.

    Also, they claim this is a 30-day trial, and I only made the $4.95 purchase the last of March, and they hit my account less than two weeks later, well before a 30-day trial.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Don't do it!

    • North Carolina,
    • Apr 25, 2017
    • Verified Reviewer

    I purchased the product but didn't get a chance to use it right away. Later I checked my account to find that the product was not $4.95, but $200 plus. I called to have charges removed, but they refused and tried to convince me what a wonderful product this was. To avoid a total loss, I tried the product, and I saw no changes or improvements in my skin. A monetary trick!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Took money from me without authorization

    When ordering I was not told they would take $98.41 and $97.41 from my checking account after 14 days.

    I called and spoke with someone who would not refund my money. I explained that I did not want their products nor have I received anything other than the trial products. I asked for a supervisor or manager and then she said she would refund one of the amounts. I told her that was not acceptable and again I wanted to talk to a supervisor or manager, and she then hung up on me. I also did not receive one of my trial products that they took $2.95 out of my bank account for. She hung up before I could get her name. However, I did get a confirmation number.

    If I do not get satisfaction, I will report them to the BBB and Attorney General's office. My bank is looking into this fraudulent company as well!

    Note: The free trial was for Evelina Collagen Serum and Evelina Hydrofirm. My receipt did not indicate that after 14 days my bank account will be charged the above amounts either.

    This is a scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Customer service

    • Louisiana,
    • Apr 18, 2017
    • Verified Reviewer

    Stay away from this company! They take money out of your account and say they don't show it in their system. I was having to fight for $200.00 they stole from me after I canceled!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Trial offer is a scam

    • Park City, UT,
    • Apr 5, 2017
    • Verified Reviewer

    Buyer beware. You think you are getting a trial offer for only $4.95 until 15 days later when your credit card gets billed for $97.41 and $98.41 for the two creams they send you. When you call to cancel and request a refund, the customer service folks have the script down to a tee. When you ask to speak with a supervisor or manager, they tell you they won't tell you anything different. You can get a "refund" by sending the product back, but you have to pay for shipping. Eventually, the customer service rep will hang up on you.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Scam, automatically charges and keeps bombarding you with product every month

    • Georgia,
    • Mar 28, 2017
    • Verified Reviewer

    Total SCAM. I called customer service, will not give me my full refund. inspite of telling them that I will be sending all their rubbish product back, I even have to bear the cost of return shipping. On top of that, the customer service guy hangs up on me.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Don't get caught up in this!

    • South Carolina,
    • Mar 15, 2017
    • Verified Reviewer

    These products did nothing for my skin, in fact, they made my complexion dull. When I received the next shipment, nothing on the enclosed invoice said I had been charged almost $200!

    What a rip off! When will I ever learn to ignore the air head celebrities who push this stuff?

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    This is a scam

    • Arizona,
    • Mar 11, 2017
    • Verified Reviewer

    Hidden in the fine print is the autoship with a short time to cancel. When you call to cancel, they argue with you and hang up on you. They say that you should have read all the terms and conditions and that you agreed to them. I had to go through my credit card company to get results.

    I am still waiting! Do NOT order. Also, the product made my face break out.

    Bottom Line: No, I would not recommend this to a friend

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