EyeComplexRX (also known as SkinComplexRX) is an anti-wrinkle firming cream that claims to help you achieve healthy, younger looking skin, without expensive injections or painful surgery.
To do this, the manufacturer tells us that EyeComplexRX’s “premium quality” ingredients—including whole collagen molecules—will boost collagen and elastin production, enhance hydration, increase immunity, counter the effects of stress, and prevent free radical damage. The result?
EyeComplexRX promises to deliver improved skin tone and restored radiance, firmer skin and decreased sagging, less apparent wrinkles, and to eliminate the look of dark circles.
In an ideal world, we’d love to tell you that we think EyeComplexRX will deliver on each and every one of its promises. However, based on several important factors—each of which we’ll outline in this review—we don’t believe this is what you’ll experience. Keep reading and we’ll fully explain why.
What Is the Template-Based Anti-Aging Industry?
- Products sold through national retailers, which are manufactured by household-name companies
- Products sold only online from less well-known (but still popular) companies
- Products sold only online, from completely unheard-of, fly-by-night companies
For this last group, over the past couple years, the HighYa team has watched as an entire sub-industry has emerged, which simply recycles the exact same template over and over again, and sells their products through “free” trials (we’ll talk more about this in a moment).
For example, compare this EyeComplexRX website with those for Antiagen Ageless Facial Cream, Vskin Active, and VitaYouth Cream. What’s the first thing you notice? Except for the product name and picture, they’re the identical websites!
We’ll talk more about customer feedback shortly, but suffice it to say that these template-based products come with bottom-of-the-barrel customer reviews, which is probably why the same group of companies continuously recycles them. As such, the fact that EyeComplexRX utilizes this template-based approach is (in our opinion) the first red flag.
Marketing approach aside, how well can you expect EyeComplexRX’s ingredients to work?
Will EyeComplexRX’s Ingredients Help Your Skin Look Younger?
What Causes Aging In the First Place?
A little bit of background before diving in: Collagen and elastin are the two most abundant proteins in your body—collagen acts as a framework for skin, while elastin provides elasticity.
As we age (and due to exposure to UV rays, smoking/drinking, excess stress, and more environmental/lifestyle factors), the amount of collagen and elastin produced by our body decreases. Therefore, because skin’s structure and elasticity are reduced, it leads to common signs of aging like wrinkles, sagging skin, dark under eye circles, and bags.
Collagen molecules (whether whole or fragmented) are too big to be absorbed by your skin, so they won’t provide any benefits. What about EyeComplexRX’s other ingredients, though?
What Ingredients Does EyeComplexRX Contain?
Compared to most of the other template-based products we’ve reviewed, EyeComplexRX breaks the mold by providing a secondary website that actually lists the ingredients it contains (only active ingredients are hyperlinked below):
Water, C12-15 Alkyl Benzoate, Glycerin, Cyclopentasiloxane, Acrylate/Dimethicone Copolymer, Isohexadecane, Caprylic/Capric Triglyceride, Retinol, Ceramide-3, Spilanthes Acmella Flower Extract, Ribes Nigrum (Black Currant) Seed Extract, Eryngium Maritimum Callus Culture Filtrate, Avenanthramides, Silica, Betaine, Tocopheryl Acetate, Cetearyl Alcohol, Dimethicone, Cetyl Palmitate, Arachidyl Alcohol, Behenyl Alcohol, Arachidyl Glucoside, Trideceth-6 Phosphate, Laureth-23, Polysorbate-20, Polysorbate 80, Hydroxyethylcellulose, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer Isohexadecane, Disodium EDTA, Aminomethyl Propanol, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol
In general, the vast majority of these ingredients work as moisturizers, conditioners, emollients (improves texture), dispersing agents, solvents, or surfectants. In other words, they affect how EyeComplexRX feels, but won’t do much more than help your skin retain moisture.
However, retinol is a type of retinoid that promotes rapid cell turnover and thickens skin, thereby reducing the appearance of wrinkles, slowing collagen breakdown, and giving skin a fresher look.
While retinol comes highly recommended from dermatologists, some users may experience mild redness or peeling, and it can also make your skin more sensitive to sunlight, so be sure to wear plenty of sunscreen. This is especially important because we’re not told exactly how much retinol EyeComplexRX contains.
Other than this, avenanthramides may help reduce inflammation. Tocopheryl acetate is a form of vitamin E, so it provides some antioxidant benefits (preventing free radical damage, as claimed by the company). Again though, we can’t know how much of these ingredients are found in EyeComplexRX.
How Much Does EyeComplexRX Cost?
In our opinion, here’s the second big red flag for EyeComplexRX:
The only way you can purchase EyeComplexRX is through a 14-day trial for $5.95 S&H. What the company conveniently doesn’t tell you anywhere on either of their websites (unless you dig through the Terms) is that, 14 days after you place your order, you’ll be charged $85.95 for the full price.
Pro tip: Also, according to their Terms, “orders are generally shipped within 2-3 business days (Monday through Friday).” This means it could take a week or more to reach you, leaving you very little time to try the cream before being required to cancel your trial.
On top of this, EyeComplexRX’s recurring shipping program will continue sending you a new bottle once per month and charge you $85.95 plus $5.95 S&H for a year (12 times maximum).
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How can you make it stop? Depending on the website you’re looking at, EyeComplexRX’s customer service department can be reached at (888) 656-9325 or (888) 620-7456.
Watch Out for Arbitration
Before moving on, it’s important to point out that you’ll automatically be bound to an arbitration agreement when placing an order on the EyeComplexRX website. In a nutshell, this means you’ll have to go through binding arbitration—instead of a trial by jury or class action lawsuit—should you experience any damages from using the product.
What’s the Deal with EyeComplexRX’s Reviews?
Here’s the third and final red flag for EyeComplexRX.
Remember the other anti-aging creams we mentioned above? The ones with the exact same websites? Regardless of the template they use, they almost always come with terrible (1.5 stars or less) online customer reviews. What are they saying?
In general, nearly all complaints reference failure to work (some also complain of skin reactions), high prices, and poor customer service, Regarding this last point, many customers claimed that service personnel try and make the refund/trial cancellation/stop autoship process as difficult as possible—who will sometimes resort to hanging up in your ear.
Now, we’re fully willing to admit that EyeComplexRX may be the glaring exception to this rule. However, based on the fact that they’re essentially identical—in every meaningful way—to these other products, we’d certainly recommend keeping it in mind before placing your order.
Let’s carry this over to the next section as we wrap things up.
Are Customers Calling EyeComplexRX a Scam?
It seems like several new template-based anti-aging products appear on the scene each week, and because HighYa specializes in reviewing them as soon as they hit the market, they often don’t have any customer feedback. The same holds true for EyeComplexRX.
The good news is that we can look to other indistinguishable products for some insight into what you can expect from your purchase. Considering the poor customer feedback, trial-only selling structure, and mediocre list of ingredients, we think your money might be better spent making an appointment with your dermatologist instead of ordering EyeComplexRX.
More on Anti-Aging & Skincare:
- 19 Cardinal Rules For Wrinkle Prevention
- Can Cosmetics Really Penetrate Your Skin?
- How to Never Fall for Another Anti-Aging Scam Again