Flaviar

I'm so glad that I joined. It is well worth the money to get access to some bottles that I can't get in my state. The prices are fair, and the shipping is fast! I've been able to get a few bottles we cannot get in Minnesota, and the prices of those that I can get are on par with what I pay at my local store.

Bottom Line: Yes, I would recommend this to a friend

When I signed up for Flaviar, I read about it to see what’s included in the $60 quarterly subscription price. My understanding (since they say it’s $20 per month billed quarterly) is that each month, you’re sent a tasting box of three vials of spirits. Once I signed up and received my disappointing “welcome box" made up of spirits that I didn’t want, I went on their (poorly made) app to see how to get what I wanted next month. Here’s when I found out, that you only get one tasting box. FOR 60 DOLLARS. That’s $20 for each 1.5oz vial in the tasting box. After your ONE box, your subscription is only good for occasional free shipping and discounted prices on spirits through Flaviar.

In closing, I immediately canceled my subscription, and think that Flaviar’s advertising is misleading. Their subscription is way overpriced for what you get.

Pros: Nice packaging, each spirit vial comes with a coaster outlining its flavor profile in a clear and understandable way. Customer service is decent.

Bottom Line: No, I would not recommend this to a friend

Being able to sample varieties of spirits without having to commit to a single high investment allows you to really work out what flavor profiles suit you. I don't care for peaty scotch, but I found that I like "some peat" and trying the varying distillers and sampling the differences between one distiller's 12-year-old as compared to other distillers in a different region.

At the end of the day, you have a reason to sit with a friend, sample something new and talk about it.

Bottom Line: Yes, I would recommend this to a friend

I received a yearly subscription on December 22nd as a Christmas gift. A welcome box was supposed to come with my order. It has been nearly 40 days, about a dozen emails to customer service (even messaged them on Facebook a few times) and nothing. No shipping info. Nothing. This is apparently a massive problem with Flaviar. Just scroll through the comments on their Facebook account. It's a giant complaint forum with many, many other people like me who purchased orders, then never received a shipment. They will gladly take your money for a subscription, then once they have it, will not send you what you paid for.

It's like their business model is to spend all of their resources on advertising to get you to pay a non-refundable enrollment fee, then spend no time or energy on actually trying to follow through on what they promised. I would never recommend this to anyone. Not only is the company model bad, but the customer service may be even worse.

I wish I could give a more thorough review on the products or services they actually provide, but when a company takes your money and never provides any products or services, that's difficult to do.

Bottom Line: No, I would not recommend this to a friend

I signed up for Flaviar a month ago and can't review the actual product because I haven't actually received it yet.

My account still has yet to display a tracking number for my first membership box shipment. I ordered an actual full bottle of liquor with my welcome discount and received that in a modestly timely 10 days. Still waiting on that $60 membership shipment though.

Their customer service averages a 4-5 day response time on emails. When I asked them to cancel my membership, instead of simply honoring my request and returning my money, they insisted on waiting until I received my first member box and then "discussing how they can make it up to me."

I just want to make that crystal clear: I asked to cancel and have my money refunded, and they declined to immediately do so.

Let's face it, you're paying $60 for 150 ml of whiskey. When you honestly think about it, that is a rotten deal.

The only thing worse than the value of their product is their customer service. The best thing I can say about Flaviar is it doesn't currently seem that they have given me cancer.

Bottom Line: No, I would not recommend this to a friend

Going on week 4, no shipment of an Irish whiskey I've ordered. Responses have taken several days each time and the reasoning was that vendors were moving buildings. The customer service representative in each email was polite, which is appreciated, but Flaviar overall should be disgusted with a 72-hour or longer response time and for what is going on 4 weeks with no delivery date set yet, all on a bottle of Irish whiskey that I should've just driven two hours south to purchase in person. I thought I'd give the service a shot, but warning to all, until they get their ducks in a row and logistics figured out, it ain't worth the money.

Bottom Line: No, I would not recommend this to a friend

I signed up four months ago...still haven't received the welcome box. I have asked twice now to have it sent. Email response times are really slow.

P.S. If you are unhappy, don't let them tell you to wait to "try the first box" before you cancel. I think it is a way to bide time. Since after a certain amount of time you are contractually unable to cancel and get a refund.

I'm going to try again today to get my first box.

All in all, I'm not impressed.

Bottom Line: No, I would not recommend this to a friend

Absolutely terrible company. Customer service gives you the runaround. They call it a "monthly" subscription membership, but the monthly is only referring to THEM charging you monthly. You don’t actually get any tastings monthly. They mislead you into thinking it’s monthly tastings. But really you are paying just to BUY bottles through them. Which is fine if they actually sent what you ordered. It’s like putting money into a trash can. Customer service will respond after several days, but all they do is apologize for the delay and give you the runaround, essentially buying them more time until we get frustrated again and have to send a second, third, fourth, etc. email. It’s a never-ending process and the results continue to be the same. NOTHING IN THE MAIL. This company should spend less time on marketing and social media and more time on getting the product to the customer!

Bottom Line: No, I would not recommend this to a friend

Very disappointed. My wife paid $120 for the membership, hoping I would get to sample whiskey every month, but as it turns out, for $120 I get six ounces of alcohol that’s $20/ounce. In hindsight, she wishes she would have just bought me a nice bottle of something she knows I like. Waste of money.

Bottom Line: No, I would not recommend this to a friend

Three weeks on and still have to see my first small 3/4 liter bottle that I ordered. They keep saying that it was shipped and I should get it next week but that was two weeks ago. They refused to provide tracking/shipping info to me. It is not worth the wait. For the price I will head to my Class Six or local ABC and make special orders. Not worth the headache if you know what you want.

Bottom Line: No, I would not recommend this to a friend

Bought a bottle of single malt, two months later it still hadn't arrived after assurances it had been sent. No response to my emails. I can only echo other people's sentiments on various websites and assume that this company is either completely inept or that it is just a scam.

Bottom Line: No, I would not recommend this to a friend