What is Flex Steel Hose?

By HighYa Research Team
Published on: Jan 31, 2017

For use around your home and garden, Flex Steel Hose features a flexible interior rubber hose surrounded by an armor-like exterior metal casing. This way, the company claims it may be the world’s most durable hose.

Specifically, Flex Steel Hose promises to withstand the toughest conditions and terrain, including harsh UV rays, sharp thorns, metal nails, blades, and even grinders and chainsaws. We’re told it’s lightweight, easy to carry, kink-free, rip-free, and tangle-free, and can hold up to heavy-duty water pressure.

While Flex Steel Hose’s price certainly isn’t free, it seems like its tough metal construction might provide a lot of value for your money. You might even be able to use it for several seasons!

But seriously: Will Flex Steel Hose really be the last hose you’ll ever buy, or is this a bunch of marketing hype? When helping you make an informed decision, pricing is always a good place to start.

How Much Does Flex Steel Hose Cost? Are There Different Sizes?

Flex Steel Hose is available in four lengths (BOGO offer for each):

  • 25’: $19.99 plus $7.99 per hose
  • 50’: $29.99 plus $8.99 per hose
  • 75’: $39.99 plus $9.99 per hose
  • 100’: $49.99 plus $10.99 per hose

Tristar provides a free 7-way spray nozzle with each hose, along with a 60-day money back guarantee (although the commercial claims it’s guaranteed for life), less S&H.

To request one, customer support can be reached at 973-287-5147 or info@flexablehose.com.

Additional Questions To Consider About The Flex Steel Hose

From the get-go, we had a few important questions about Flex Steel hose which we'll work on obtaining from customer service and come here and update accordingly:

What material is it made from? Based on its name alone, we could be forgiven for thinking Flex Steel Hose’s exterior is constructed of steel, although the manufacturer never specifies.

If so, it’s likely coated with some other metal, such as zinc (galvanized steel) or chromium (stainless steel) to prevent rusting. Both of these options tend to be more expensive than aluminum, though, so this could be a third option.

What is heavy-duty water pressure? The biggest factor affecting water pressure at the end of a garden hose is water pressure coming from the source; i.e. your house.

In most cases, this seems to be somewhere between 40 and 70 psi, which just about any garden hose—with metal exteriors or otherwise—could easily handle.

Water pressure is one of three factors relating to flow rate, which references how much water can exit the hose over a specific period of time. The other two factors are hose diameter (which we’re also not told about regarding Flex Steel) and total length.

Can you propel water over your house with Flex Steel Hose? Based on what we just learned, is it possible? Absolutely; especially if you have a high-pressure nozzle at the end.

Nozzle or not, again, the ability to do this primarily depends on the water pressure coming out of your home’s plumbing—not necessarily the garden hose you’re using.

While the company didn’t provide additional hints on the website and customer service wasn’t able to provide any further detail, either, can we find answers to any of these questions by comparing Flex Steel Hose to the competition?

Are There Any Other Metal Options Like Flex Steel Hose? What About Reviews For the Company’s Other Products?

If you search online for related terms like “steel water hose,” “aluminum water hose,” or “metal garden hose,” you’ll find several different options, but nothing in direct competition with Flex Steel Hose.

However, other ASOTV hoses like Flex-Able Hose (also manufactured by Tristar Products), as well as those from third-party manufacturers like Pocket Hose Ultra, XHOSE, and Xhose Pro Extreme, didn't have very positive customer feedback here on HighYa.

With ratings that averaged two stars or lower, the most common complaints at the time of our research referenced poor quality and that they didn’t live up to expectations.

Granted, all of this feedback was related to completely different products (many of which come from unrelated companies), so that’s not necessarily an indication of what you can expect with Flex Steel Hose.

We think this information can provide you with a clearer overall picture, though, which is why we felt the need to include it here.

Does Flex Steel Hose Deserve a Spot In Your Lawn, Shed, or Garage?

It’s difficult to argue that Flex Steel Hose represents an appealing concept. After all, who wouldn’t want a garden hose that won’t crack or peel, cut if it’s accidentally run over by the lawnmower, or become inadvertently punctured when doing chores?

Once you have Flex Steel Hose in your hands, though, can you expect it to come through on its promises?

With no apparent competition, there’s simply no way to know without giving it a try—which is why it’s positive that Tristar provides a 60-day refund policy (longer than many other ASOTV companies) on all Flex Steel Hose purchases. Just remember that you’re responsible for return shipping charges.

And considering that standard garden hoses are priced much the same as Flex Steel Hose, it might be worth giving a shot.

But unless you plan to lightly graze it with a sweeping side-to-side motion (as in the commercial), we certainly don’t think it would be at all wise to take a chainsaw or grinder directly to your Flex Steel Hose—and it would certainly void your refund privileges!

What did you think of Flex Steel Hose? Did it last several seasons, or just a couple uses? Give other readers the inside scoop by writing your very own review below!

Read 4 Flex Steel Hose Customer Reviews and Complaints

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Average Customer Rating: 1.8
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 1 1 star:  2
Bottom Line: 25% would recommend it to a friend
Showing 1-4 of 4
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  • 1 out 1 people found this review helpful

    Am disappointed in the hose

    • By Marcia H.,
    • Texas,
    • Jun 18, 2019
    • Verified Reviewer

    For the cost of the hose, they should use better washers. I've used mine for about 6 months and it sprung a leak right at the nozzle. I'm soaking wet after I water my plants. I like the fact that it is very lightweight and easy for me to handle. But this is the second hose I bought and it leaked like a sieve.

    Bottom Line: No, I would not recommend this to a friend

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  • Do not buy this hose

    • By Joseph M.,
    • Oregon,
    • May 13, 2019
    • Verified Reviewer

    I have this hose, I bought it at Walmart in April of 2019. As of right now, it is unusable due to it being flat from being run over. It shows on TV a car running over the hose and nothing happened and your box says AS SEEN ON TV. I feel your ad is misleading. I will be posting pictures of what the box says on it and pictures of the hose.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    No pressure

    • By Jody W.,
    • Kennesaw, GA,
    • Sep 19, 2018
    • Verified Reviewer

    I bought this hose thinking it was the same as other steel hoses. I found out it has less pressure than other hoses, that cost twice as much due to restrictions in both ends. You get what you pay for. Buyers beware! Flex Steel Hose is junk. If I could recommend no stars, I would do it.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful


    • By ReDella G.,
    • Texas,
    • Jul 5, 2018
    • Verified Reviewer

    I bought two Flex Steel Hoses at Walmart near the end of last season. They were on sale, and this was a plus -- I'm a cheapskate. I've gone through many cheap hoses, and I was ready for a change. I was amazed! Flexible indeed! No kinking, tangling, just slithers along nicely. The nozzle that comes with it is adequate too. That's hose number one.

    Now, hose number two. I'd give it a 27 thumbs DOWN! It leaks so badly that its only use is as a soaker hose. The nozzle leaks all over me, so my clothes are always wet after I use it. I've been looking at the warranty online, and I suspect that the shipping charge to return it will cost more than it's worth.

    Bottom Line: Yes, I would recommend this to a friend

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