Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Aug 21, 2017

Paying off debt

By Joy Woolford, United States, Verified Reviewer

I was notified that one of my debts was paid off with close to a 50% reduction. It was a great feeling to know that I'm on my way to being debt-free! The staff has been wonderful answering my questions and pacifying my concerns. Thanks so much!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Hello Ms. Woolford,

First, I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 3 People Have Voted

Posted on Aug 26, 2017

Great people.

By Enrique Garcia, California, Verified Reviewer

It is a wonderful experience working with Freedom Debt Relief; they know the job very well. Thanks guys, good job. When it comes to resolving a problem, they know how to do it, and is what I like about them. Great people, great customer services, and they help you no matter what is the situation, and they give answers back. Thank you again Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Dear Mr. Garcia,

Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 22, 2017

Settlement

By Richard Matuszczak, Missouri, Verified Reviewer

With FDR's help, one settlement has been completed and it feels good. I can't wait to have another one completed and continue to move forward and meeting my goal; debt free in three years. Great job and thanks again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Dear Mr. Matuszczak,

Thank you for your review! We look forward to settling your remaining debt and meeting your goal of officially being debt free.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Sep 22, 2017

I am grateful to find this company and program

By Alyse Rothenberg, San Diego, CA, Verified Reviewer

I am beyond grateful to be in the program and find Freedom Network. My private student loans especially were a constant stress for me even when I wasn't thinking about them, I was. To not have to deal with Sallie Mae at all and get help from Freedom with getting loans paid off at a much better amount and the timeline has been such a big relief.

Each customer service rep is so kind, patient, helpful and just amazing. I can call as much as I want and ask as many questions.

The whole process has been great, and they make it as easy as possible. To find a company that helps take care a private loan debt is a godsend and I am so grateful for Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Hello Ms. Rothenberg,

We appreciate your positive review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Sep 28, 2017

Life saver

By Gegirtha A. Fountain, Reidsville, NC, Verified Reviewer

This program relieved me of so much stress and depression. I thank God for this program and for the nice gentleman that I spoke with concerning my hardship. He shared a wonderful story with me about his mother, and that really touched my heart. Please continue to hire or have employees that have compassion and genuine concern for others. Thanks so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Ms. Fountain,

Thank you for your phenomenal review of Freedom Debt Relief! We are ecstatic to know we have not only provided debt relief but also, stress relief. We strive to provide world-class customer service to our clients and we are so happy to know this has been your experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 28, 2017

Mixed emotions

By Joan Ann Bellanger, Stuyvesant, NY, Verified Reviewer

I was very skeptical and afraid I may have made a mistake in getting involved with Freedom Debt Relief. But MUCH quicker than I anticipated, they managed to settle my major credit card account by 50%.

Thank YOU, Freedom Debt Relief. I am so thankful I met you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Ms. Bellanger,

Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Sep 28, 2017

Great company.

By Gina Gunn, Dyersburg, TN, Verified Reviewer

I was at my wit's end thinking how I was going to get my credit card debt paid by the time I retire. The way I was going I saw no end in sight. I contacted them, and it has been really easy dealing with them and setting up my payment plan. I would highly recommend them to anyone trying to get out of debt and wanting to see a light at the end of the tunnel.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Ms. Gunn,

We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Sep 28, 2017

Happy to go with Freedom Debt Relief

By Mary Lu Creekmur, Sebring, FL, Verified Reviewer

We are very happy to sign up with Freedom Debt Relief. Their people were very thorough in explaining how it works. We are still in the beginning stages, but it seems to be working very well. I wish we knew about this program earlier, like maybe 5 or 7 years ago. Thanks to FDR for all help and guidance you have shared with us.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Ms. Creekmur,

First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your Freedom Debt Relief Program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Sep 30, 2017

Relief

By Tracie Knox, Bronx, NY, Verified Reviewer

I am a new client with Freedom. I signed up in August, and I already have one account settled. I feel a little relief and am glad they are helping me. I look forward to settling more accounts sooner. Thank you so much Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Ms. Knox,

Thank you for your review! We look forward to settling your remaining debt and meeting your goal of officially being debt free.

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Oct 5, 2017

Experience consistent with expectations

By James Manningja, Hendersonville, NC, Verified Reviewer

Staff members are courteous, knowledgeable, and patiently walked us through the process. A very professional organization. Excellent communication options and follow-through. I appreciate the updates and the relief knowing that a desperate need is being met to everyone's satisfaction.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Mr. Manningja,

Thank you for your outstanding review! We take great pride in providing world-class customer service to all of our clients and making sure they have the best possible experience while in the program.

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Oct 13, 2017

Debt relief

By Joseph Green, Texas, Verified Reviewer

So far they have kept their word on everything they said they would do. And the people are great to work with and keep you updated on how things are going and where we are at with progress.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Mr. Green,

We appreciate your kind review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Posted on Oct 18, 2017

Review of services

By Agustin Perez-Lizano, Las Vegas, NV, Verified Reviewer

I have received very professional feedback from Freedom Debt Relief (FDR) thus far. I am impressed. My contacts at FDR are very knowledgeable.

I will recommend them to a friend. I am happy we have settled one credit card. Thank you very much. We will be in touch I am sure.

They will keep writing me as more cards are settled.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Mr. Perez-Lizano,

We appreciate your positive feedback and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Oct 19, 2017

FDR is great!

By Brittany Hamby, Phoenix, AZ, Verified Reviewer

Zak has been awesome throughout this whole process at Freedom Debt Relief. I’m as apprehensive to starting the program, but he reassured me constantly. I am so happy I decided to move forward with it! They were able to come to a settlement with one of my creditors very quickly, which was a huge sigh of relief. Before this program, I felt like I was drowning in debt. Like I said before, I’m so happy I chose to continue with it and the employees, especially Zak, are so helpful and nice!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Ms. Hamby,

We appreciate your phenomenal review and we are so happy to hear about your experience with your Account Executive Zak! Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Oct 19, 2017

First six months

By Lillian R Lightner, Florida, Verified Reviewer

I started with the Freedom Debt Relief program in April of 2017.

In this 6 months, every time I had a question I just called and received the help I needed. I love that I have the ability to call or go online.

Also, they send monthly statements, which told not the financial amount accumulated but the different stages to expect and what stage I was in.

I am very satisfied with the first two (2) negotiated settlement.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Ms. Lightner,

Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Oct 26, 2017

Asking for help is so hard!

By Lisa Prell, Pennsylvania, Verified Reviewer

My husband has been unemployed for 15 months out of the last three years. I have a full-time job that doesn’t pay well but does provide great benefits. We fell behind, and my husband didn’t want to ask for help. The stress for me became too great and so after hearing a radio ad for these services I called.

We have been working with Freedom Financial for approximately 5-6 weeks. We are making great progress with our creditors, and although we have a ways to go, I can now see the “light” at the end of my tunnel leading to financial freedom. Thank you for your continued help and support!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 2, 2017

Dear Ms. Prell,

Thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress and anxiety you were experiencing is great! We look forward to assisting you through graduation of your debt relief program!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Nov 9, 2017

So far it is very, very good!

By Steve Picanco, San Bernardino, CA, Verified Reviewer

I've been a client of Freedom Debt Relief for just over two months now. My credit score has already gone up 40 points! I will update this every few months. But so far, they are awesome!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 10, 2017

Dear Mr. Picanco,

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Nov 10, 2017

Legitimate help in relieving debt

By Jane A. Young, Fresno, TX, Verified Reviewer

I'm so excited to find legitimate help to help me relieve my outstanding debt. I was a little leery of the process initially. I started this process at the end of August 2017. I'm so thrilled that one of my debts will be paid off at the end of 2017. I hope to continue to pay each of the other debts off in a timely manner. I definitely recommend this to others that see little to no help in resolving their debt. Again, I'm so excited to be a part of this debt resolution team that I readily recommend them to others.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 14, 2017

Hello Ms. Young,

First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2017

Very helpful

By Donald Washington, Texas, Verified Reviewer

Freedom Debt Relief helped me get my credit back in order. The plan is to get you out of debt, and the process fit me perfectly. I recommend them to anyone in financial debt. You will forever be grateful after it's all said and done.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 20, 2017

Dear Mr. Washington,

Thank you for your 5-star rating of Freedom Debt Relief! We appreciate your kind words, support, and your referrals to others who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2017

Best customer service

By Thomas Manning, Fredericksburg, VA, Verified Reviewer

I have used Freedom for almost a year. I have never experienced a better service before. The team is courteous and very knowledgeable about financial troubles and walk you through every step of the process to make you feel comfortable. In the short time I have had them, I have saved thousands of dollars in financial charges and payments. They do have the best customer service I have ever experienced and are always helping and genuinely want to help you. You’ll be very satisfied as I have been.

Thank you Freedom Team; you're number one.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 20, 2017

Hello Mr. Manning,

Thank you for your wonderful review! We strive to provide an excellent client experience through world-class customer service and unmatched settlements. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 20, 2017

Freedom Debt Relief

By Samuel Howard, Charlotte, NC, Verified Reviewer

I settled almost $30,000 in debt for almost half with a monthly payment much less than all payments plus interest to my creditors. Now I can breathe without hassle. THANK YOU Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 22, 2017

Dear Ms. Howard,

Thank you for your exceptional review and congratulations on successfully completing the Debt Relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 30, 2017

Debt relief

By Jane Baker, Texas, Verified Reviewer

So nice not to stress about paying the credit card bills for the rest of my life. Just one payment to Freedom Debt Relief and I'm done. In 4 years that payment will be over and I will be debt free.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 5, 2017

Dear Ms. Baker,

Thank you for your wonderful review! We share your excitement and enthusiasm as you continue the road to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 3 People Have Voted

Posted on Nov 30, 2017

Finally, debt relief I can live with!

By Gary Kerbow, Colleyville, TX, Verified Reviewer

After a misguided attempt at starting a home-based business left me with a six-figure debt, a recent medical emergency compounded my indebtedness and left me in near financial ruins. All I had worked for was in jeopardy, so I began researching available solutions. I hit a dead end at every turn and was beginning to think I was going to have to go down with the ship.

Then I discovered Freedom Debt Relief. My consultant, Catherine Parker, was very helpful, informative and respectful of me and my situation. She provided me with timely answers and a solution that now allows me to breathe again, financially. While I am still relatively new to the program, I am making progress and can see a clear path to financial freedom.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 5, 2017

Hello Mr. Kerbow,

We are ecstatic to receive your review and hear your excitement about the program! Providing our clients with stress relief, along with debt relief, is just another benefit of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Dec 7, 2017

Happy with first settlement

By James B Sinclair Jr, Christiansburg, VA, Verified Reviewer

You were able to settle the QVC account for a fraction of what I owed them. Thanks for the great work. But for every action, there is a reaction. They closed my online account and told me I could not purchase from them anymore until they let me reopen a new account sometime later next year. Just one thing I have had that account for 20 plus years and I hate to have lost it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 7, 2017

Hello Mr. Sinclair,

Thank you for your positive review and feedback! We understand the disappointment with losing the ability to use a card with a specific retailer but think of it as a positive, you don't have to worry about getting into debt on that card again. When you are able to open that line of credit again, you should be debt free and manage those funds will be much more reasonable than taking on that risk right now. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 4 People Have Voted

Posted on May 1, 2018

Saved my financial life

By Dave Lee, San Jose, CA, Verified Reviewer

Freedom Debt Relief got my financial life in order after I got sick and started having problems paying my bills. At first, it took some time but after six months things got rolling, I paid all of my credit cards and personal loans in three years. My credit is getting better, and soon I will refinance my home. It took time, but it’s well worth it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 1, 2018

Thank you for the wonderful review, Dave! We're so glad to hear we have helped you reach your goals of financial freedom - and then some! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 5, 2018

Pleased in Kansas City

By Debra L Bruce, Kansas City, MO, Verified Reviewer

So far our experiences with Freedom Debt Relief have been excellent. Our representative was very explanatory and gave us the time needed. Our goal is to become debt free with minimal charges for us, and they have assured us that would be our case.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 7, 2018

Thank you for the outstanding review Debra! We look forward to helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 5, 2018

Just a suggestion.

By Eileen Ciarlo, Texas, Verified Reviewer

I am very pleased with Freedom, especially Pam. I'm happy to know that my debt will be cut to about 1/4 of what it was and be paid in 4 years. I think it's a great program. I just wish that the creditors can be notified in the beginning to let them know we are working with you and they will be contacted soon about negotiations. They tell me they will basically continue to harass me (not in those words) until they hear from you. Which if I understand correctly won't be for about 3 months or so. Doesn't help with the stress of it all. Just my thoughts, I'm sure you have your reasons. Thanks for all your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 7, 2018

Thank you for your great review and feedback on the program Eileen! We understand the creditor calls can be excessive and we have some options for minimizing the calls you are receiving. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 6, 2018

There is light

By Virginia Sepulveda, El Paso, TX, Verified Reviewer

I lost my job after 26 years and I found myself in a hole. Freedom Financial popped up on my Facebook feed and I felt as if my darkness was becoming more bright. The process was fast and the representative was kind. Thank you for turning the light on again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 7, 2018

We're so glad that you found us during your hardship Virginia. We look forward to assisting you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

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