Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Feb 2, 2017

Debt consolidation

By Thomas J Corcoran, Ohio, Verified Reviewer

I've been in the program for nine months. One account has been settled, and progress is being made on the others.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Feb 8, 2017

Thank you for your positive feedback and congratulations on your initial settlement! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 6, 2017

Seems to be working well

By Karl Walden, Brooklyn, New York, Verified Reviewer

The product seems to work as advertised, and they research your individual situation to qualify you.

In turn, you decide which debts you'd like to include in your package. After your schedule is accepted, they test your account to see if your banking information is current and are able to take on the debts from your bank that you agree upon.

Your payoff is made available to you through your personal account that you can view, to keep you abreast as to where your funds are going toward which bill and when it will be paid off.

I would say that only a portion of the funds taken can be seen at which they are applied.

Still awaiting results from others in quo.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 7, 2017

Thank you for your great feedback! We are glad to know the program is proving to be successful for you and we look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 3 People Have Voted

Posted on Jul 2, 2017

Feeling better since I called FDR

By Shirley Trujillo, Pueblo, CO, Verified Reviewer

If you are feeling down and out about your finances, do what I did, call Freedom Debt Relief. They are there for you. I hesitated to call them, but I am so glad I did. They are working hard for me, and I really appreciate them!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 3, 2017

Thank you for your wonderful review, Shirley! We strive to provide excellence in negotiations, as well as financial stress relief, to all of our clients. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jul 22, 2017

I'm in good hands

By Bruce Smith, Texas, Verified Reviewer

I feel like I'm in good hands. Even though I've never figured out how to setup my dash. I I trust the people I'm working with. A couple of accounts have been settled, and I hope to clear some more soon. Then I guess they will help me on the taxes. One can only pray.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 10, 2017

Hello Mr. Smith,

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Aug 18, 2017

Freedom Debt

By Tonya McFarland, Tyler, Texas, Verified Reviewer

Our sponsor has been more than helpful in starting our journey.

Looking forward to getting debt free. I know it may take a little time, but there's light at the end of the tunnel. And the time it will take us much less time with paying minimum payments. One debt has already been resolved and that was a great feeling. Thanks Freedom Debt!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Hello Ms. McFarland,

Thank you for your wonderful review of Freedom Debt Relief! We are pleased to know you are on the path to becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 21, 2017

Even though my husband passed away 2/3's of the way through the program...

By Suzanne Montgomery, Cincinnati, Ohio, Verified Reviewer

My husband insisted that we do the program. I was reluctant, worrying about our credit score and even if we could afford to do it. The truth was we could not afford NOT to do it. So we began.

Yes, at times it was difficult. There were months where we had to postpone our payments. After my husband died in September last year, I wondered how I could finish the program and Freedom Debt Relief, even called asking me if I was going to continue because it was my husband's debt that was left and I was not really financially obligated. But I did! It is a wonderful legacy he left me. I am just really really sad that he is not here to enjoy our debt free life that I now have. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Hello Ms. Montgomery,

First, we would like to send our condolences to you and family. Second, thank you for your phenomenal review of Freedom Debt Relief! We know that our clients have come to us during extreme hardship, so to know how much we have helped is wonderful! We are thrilled to know you are debt free!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 3 People Have Voted

Posted on May 3, 2018

Satisfied so far.

By Anthony Rayner, California, Verified Reviewer

In the short time (six weeks) I have been in this program I have been very satisfied with the attention to detail, consistent delivery of necessary information, and the caring helpfulness of all the individuals I have spoken to.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 9, 2019

Anthony, thank you for your feedback. It's definitely rewarding to receive such positive reviews from our clients and to know we are making a difference in their life! If you ever need anything please feel free to contact us at 1 (800) 655-6303.

Posted on May 8, 2018

So far, so good

By Veronica Miller, Groton, NY, Verified Reviewer

I am financially struggling to make ends meet, so I did a search for a company who would help me. I came upon Freedom Debt Relief and I spoke with someone named Mike and he was patient with me and did most of the work in starting me up with this program. I am excited but am still waiting to see if this will really work and if my creditors will be taken care of. It's almost too good to be true. So far, I have no complaints, and I am looking forward to working with Freedom Debt Relief and seeing my debts come down.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We are so happy to receive your review Veronica! We are confident in our ability to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 10, 2018

Good so far

By William E. Carroll, Fairfield, CA, Verified Reviewer

I don't know enough to make any comment, but I like what I see so far. I think it will take six months before any real progress is made. I will have more to say once I see the program at work. I like dealing with Adam, he was very helpful. I still need to add some account numbers, which I will do tomorrow. It's not easy to come up with all the information you ask for, but as soon as I do, I will let you know.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We look forward to your success and satisfaction with the program William! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 16, 2018

Happy, for the most part

By Jean, Kiester, MN, Verified Reviewer

I am very happy with the customer service that I have received. I did not feel pressured to join. I was provided with answers when I asked questions.

The one thing that I am less than pleased about is the costs associated with the service. I feel that a banking charge of $9.95 per month is outrageous in this day of free banking. I would prefer to have my dedicated account at my own bank, and that is not an option. I feel that is a little unprofessional and it seems just a little unethical. That fee on top of the fee that is added to the service itself on top of the attorney fee is a little high. I suppose it is considered cheap considering the interest I could be paying had I not joined.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 17, 2018

Thank you for your great review Jean! We are glad that you have had a great experience and we are confident that the settlements we negotiate for you will offset any of the costs incurred by the bank your dedicated account is with! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 1, 2018

Mostly helpful debt relief program

By John P., Austin, TX, Verified Reviewer

The plan, so far, seems to be a good method for reducing consumer debt. The shaky part is how to handle those "HOSTILE" creditors after enrollment. Better clarification is required to show that funds used to pay creditors is provided by client and funds are not actually "LOANED" to the client, and settlements must wait on accumulated payments by client - months. The creditor response to this debt plan can cause problems. I think a better plan would be to use a "cash flow matching technique."

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your honest feedback John! We appreciate reviews like yours. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 6, 2018

Good review

By Maria C C., Moreno Valley, CA, Verified Reviewer

I find this to be a very trustworthy company, and I'm glad I heard about this company when I did. This is a really big relief, and it makes me stress-free that I won't be wasting as much money. I can enjoy many more things with my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're happy to hear you're on the path to financial freedom, Maria! We look forward to settling the debt and helping you reach your goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 17, 2018

Alternative to bankruptcy

By Jason D., Brooklyn, OH, Verified Reviewer

I enrolled in the program and after five months their sister company offered me a loan and settled all of my debts at 22.9 APR. They did settle two credit cards before this took place, and litigation group stopped one of the creditors from suing me. It’s a slow process but if you follow through, the sister company will offer you a loan. The loan payments out of a $300 payment they are taking 180 in interest, so it’s like they're taking most of their interest in the beginning. There is no prepayment penalty on the loan so I’m going try later to get a lower interest rate elsewhere. But my credit score has rebounded nicely and I think it was worth it, basically, in the end with the interest rate if you're offered a loan it’s laying paying debt off with no interest in the end.

One bad thing, when they settle a debt the company will send you a 1099 at the end of the year to pay tax on as income the amount you saved.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for your helpful and honest review, Jason. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 21, 2018

Everything looks good so far.

By Jack B., Kannapolis, NC, Verified Reviewer

Discover keeps sending me emails that my payment is due 6/15/2018. Do you need to know this now or when they try to call?

Everything is fine right now. Just getting started. I will let you know something else when the stuff hits the fan. I have nothing else to say right now. Be good and have a blessed day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We appreciate the review and information you provided, Jack. It's important to always contact our Client Services department with questions or concerns regarding creditor correspondence. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 21, 2018

First review

By Eugene S., Forest City, IA, Verified Reviewer

Everything seems to be going ok. I get phone calls from creditors every day. I just let them ring and not answer any calls that are not identified. I do feel good that these debts will be resolved in the future. I don't feel as stressed out as I did when I could not see any future that was not negative.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We strive to provide stress relief along with debt relief, Eugene, and we're glad to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 23, 2018

Good

By George M G., Brownsville, TX, Verified Reviewer

My review I would have rated excellent! Unfortunately, several personnel employees wrote down my checking account number incorrectly. Then to top it off, they didn’t clear it with there computer system. It delayed my payments not once but twice. Until the third person solved the issue. I was very disappointed, to say the least. It caused a big overdrawn on my account and another checking account. The only reason I mentioned another account is because the bank shouldn’t have removed my payment. It caused my account to be overdrawn $342.00 plus NSF charges. This payment it’s included with Freedom Relief Debt. Finally, my first payment was submitted on June 7Th. The actual date is on the 4Th. Hopefully, my next payment is scheduled on June 24Th. Thank you for allowing me to express my disappointment.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're sorry to hear there's been some trouble with your deposits, George. You're always welcome to call in to confirm the bank account information on file, or update it directly on your client dashboard at www.fdrclient.com. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 27, 2018

Wanted to be debt-free

By Gayle C., Pennsylvania, Verified Reviewer

We are new to this process, so we are trying to be optimistic. Our goal is to be debt-free instead of constantly struggling to make ends meet. We know it is a process, and we are ready to put in the work. The idea of being debt-free sounds so amazing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

Thank you for sharing your excellent feedback with us Gayle! We're going to make that idea become a reality - and we can do it together! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 28, 2018

I do recommend

By Carol B., North Carolina, Verified Reviewer

Freedom Debt Relief agents that I have communicated with have been very helpful and understanding. Very prompt with the paperwork needed and have already started negotiations with my creditors and my payments to them. I like the set-up of their website so I can log in and see exactly what's being done.

I so appreciate their help with this. I was at my wit's end.

I only gave them four stars (pretty good) at this point in the process because I've just begun the process, but I do strongly recommend them if you need help getting out of the credit card monopoly!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

Thank you for the positive review Carol. We can only hope to exceed your expectations, as the program progresses. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 29, 2018

Everything okay at this time. Thank you.

By Larry R., Lousiana, Verified Reviewer

I am a new customer, and so far I am satisfied with the service. Thank you for your help. Please contact my creditors and let them know that you are handling my credit. Because of the scam, I was hit hard by the scammers, therefore, left with the inability to pay these loans.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

We're sorry to hear about the hardship you experienced Larry, but we're so glad we've been able to help you with overcoming this. You're one step closer to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jul 17, 2018

FDR

By William B., Jeffersonville, KY, Verified Reviewer

Friendly and expedient service. They did a good job of welcoming me to the program. They never keep you on hold very long and really try to answer your questions. When you do try to do something they advise against they give you all of the information so you can make an informed decision. I hope this works out and I will be debt free by 2022!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

Thanks for the honest and helpful review of the program, William! We look forward to helping you reach your debt free goal by the estimated date! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

To be debt-free

By April H., Saratoga, NY, Verified Reviewer

Freedom Debt Relief was very thorough with the information they provided to me. They took the time to share all the options they have to offer and went over each one with me and helped me choose the right one for me. The way they explained how their program works and the benefits I will receive was very helpful, and I feel they were sincere when they said they really want to help me get out of debt. There were no hidden information or miss-communication with them. Everything they explained to me came in the mail just as they told it to me, no surprises. I am very excited to start this journey with them, and I know they will be right by me each step of the way. Thank you, Freedom Debt Relief, for being there when I really need you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, April, for your positive review about the program. Yes, we will be with you every step of the way. The great part is you are now a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Relieved

By Liz S., Florida, Verified Reviewer

I am so relieved that I only have to make one payment per month that I can finally sleep peacefully.

I worked to give my full salary to my cards and never finished paying them.

With this program, I have a marked path and a commitment that in 4 years I will be able to retire clean of debts.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Yes, Liz you will see that by taking this first step, you'll become debt free sooner than you know it. We will continue to be by your side every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 21, 2018

Review

By Rhonda B., Florida, Verified Reviewer

The gentleman I spoke with made me feel very comfortable. With all that has happened in the past year, I feel as if a huge weight has been lifted! I have referred your program to my daughter. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Rhonda for your great review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 22, 2018

Financial relief

By Ernestine R., Palm Coast, FL, Verified Reviewer

I just started with Freedom Relief, but from the beginning, every representative that I have spoken to has been very, very respectful, and knowledgeable in the questions that I had concerns about. I was given relief in knowing that my financial situation was being handled by knowledgeable people. Having a direct number to a representative, gives me faith in the organization. I have spoken to my contact, something like four or five times in a day and every time, she was pleasant and understanding of my concerns. I am a senior citizen and living within my means is difficult, having this company helping me get back on track is a blessing. Having a piece of mind is a big part of helping seniors not to worry.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Ernestine for your great review. We will continue to be by your side every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2018

Outstanding, great

By Paula P., Fairplay, MD, Verified Reviewer

So far they are a great company. l just signed up with Freedom Debt Relief. l was treated with respect. The lady up out was wonderful. They understand what I want to do. l would send anyone to go to Freedom Debt Relief if you what to be debt free.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Paula,

Thank you for your positive feedback. We are so glad to have you enrolled in Freedom Debt Relief! It is amazing the enrollment process went smoothly and we would absolutely love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Sep 3, 2018

Success

By Kay Eileen M., Tucson, AZ, Verified Reviewer

My husband and I are confident in our interview and subsequent agreement with Freedom Debt Relief. This decision was a difficult one for us because we have never faltered on any responsibilities we have incurred in our 56 years of marriage. Due to a drastic cut in income and an unplanned event, we decided to protect as best we could our life and name. This process helps us do that with some dignity, and we are so appreciative. Thank you for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Kay Eileen,

Thank you very much for your response. We are so proud to have you enrolled in Freedom Debt Relief because you chose the best decision for a debt resolution. Congratulations on beginning your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Sep 6, 2018

My experience

By Michelle R., Idaho, Verified Reviewer

I really liked the fact that most communication was via email until the very end, which worked great with my schedule. Everything was explained very clearly to me. I would recommend it to anybody who needs help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Michelle,

We appreciate your honest feedback. We are so glad you enjoy communication via email and everything works around your schedule! This is amazing! We would love to see you recommend this program to your family and friends. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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