Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jun 26, 2019

Excellent customer service

By Wendie P., California, Verified Reviewer

Was able to help me with no problems, excellent, I couldn't be any happier. I will refer to a friend that all of the customer service is excellent when I have called in before, they have always been helpful and getting things done fast. They are very nice, they have been trained well.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 11, 2019

Thank you so much for your kind feedback, Wendie. It really makes our team proud to know that you are receiving such great service. We are always happy to help! If you need help with anything else, please feel free to reach out to Client Services department at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Jun 27, 2019

Peace of mind

By Jesse S., California, Verified Reviewer

Helped reduce payments by half. Became easier to ignore emails and phone calls knowing they were or would be contacted when payments to program began to arrive. Not too big a hit on credit report because that hit already happened. Should see stability soon.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 5, 2019

We value your feedback, Jesse. Our team is committed to your success and know this can be a difficult process, especially with your credit score being affected. We appreciate you for allowing Freedom Debt Relief to be a part of your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Jul 1, 2019

My experience with Freedom Debt Relief so far!

By Deborah S., Tarpon Springs, FL, Verified Reviewer

I haven't been with Freedom Debt Relief (FDR) for very long but so far, I have had EXCELLENT communications with them, they have provided me with their address, phone number, email and they provided me with my dashboard quickly! They have given me all the instructions that I need! They are in touch with me very often! Thank you FDR!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 5, 2019

Thank you for your feedback, Deborah! We are ecstatic to hear about your excellent experience and will continue that throughout the program. If there is any other way we can help you, don’t hesitate to reach out. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 9, 2019

Great program

By Lorne K., New York, Verified Reviewer

Heather O'Conell has been great so far. She is very knowledgeable about her financial stuff.

So far the program has been really good for us. It will help us get out of debt and from under high-interest credit cards and loans.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 11, 2019

Thank you for sharing your feedback, Lorne. We are thrilled to hear such wonderful things about our Certified Debt Consultant who assisted you through enrollment. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 12, 2019

Great service

By Donald P., Texas, Verified Reviewer

Although I didn't think this service was legit, or for me, I changed my mind after speaking with Autumn. I'm only one month into this program, but so far everything has gone well. I'm still understanding the program, but it seems this will help me with my debt issues.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 13, 2019

Thank you for sharing your stellar feedback about our Debt Consultant, Don! We are overjoyed to have you in our program and take great pride in serving you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 14, 2019

Requested survey following additions of credit cards to existing account

By David Z., New Mexico, Verified Reviewer

I requested the addition of two credit cards to my existing account; your rates are better than theirs. I don't have the finals numbers for what the monetary changes are; I hope to get them sooner. I'm sure they'll be better than they were before (that was the idea, anyway). You have done good work for me in the past and I'm sure this will continue.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 15, 2019

Thank you for your review, David! Our team is happy to be a part of your journey to financial freedom. We are here to give you the best customer service and provide you with answers to any questions you may come across. You can also check your progress on your Client Dashboard at www.fdr.client.com or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Aug 14, 2019

Very glad I chose Freedom Debt Relief.

By Amparo B., Florida, Verified Reviewer

I have struggled with my "plastic addiction" (credit cards) for a while now. I never missed a "minimum payment", but I could never get out of the hole I kept digging myself into. Finally, I said, "let's see who's out there that can help you with this situation?" I had heard about Freedom Debt Relief from an advertisement, somewhere, so I started the dialog with Jeremy. Now, I feel better about my future financial picture because I will have taken care of the huge, recurring money drain of carrying too much ongoing debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 15, 2019

Thank you for your review, Amparo! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Aug 20, 2019

Happy

By Larry T., Boyce, VA, Verified Reviewer

Very happy so far with Freedom Debt Relief. Representatives have been very help and patient with us. Described the program thoroughly. Trying to help us to have money to do with. Our debtors have to contact freedom debt relief...we don't have to deal with them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for sharing your feedback, Larry. Our team is looking forward to serving you and working with your creditors. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 16, 2019

I just started.

By Suzanne D., New York Mills, NY, Verified Reviewer

I just started. So far when I joined the person I talked to was very helpful and explained everything to me, which helped me make a decision to join. I'm looking forward to be working with Freedom Debt Relief very much. Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for sharing your feedback, Suzanne. Our team is thrilled to have you apart of our Freedom Family! We look forward to serving you. Please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 19, 2019

Collection Accounts

By Dorothy A., Fishers, IN, Verified Reviewer

Customer service person was very helpful in answering my questions, helped me with a question I had with a collection account. They are very helpful there at Freedom. I can see my credit scores are improving. I am so glad I contacted Freedom when I did. I am looking forward to improved credit scores. Thank you very much for your professional service.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for sharing that wonderful feedback, Dorothy. Our team is pleased to hear you are satisfied with our service and we look forward to seeing you 100% debt-free. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 2 People Have Voted

Posted on Sep 11, 2019

Freedom Debt Relief to the rescue!

By Eva M., Menifee, CA, Verified Reviewer

This team has been so positive, helpful, and professional. They understand what one is going through and offer their full support. They let you know that you are not alone. I feel like a weight has been lifted off of my shoulders. I can sleep at night and don't feel like I have this weight or cloud over me. I can breathe again. Their goal is to help all the way through your financial freedom. I am more than lucky to have made the decision in seeking Freedom Debt Relief. So thankful and grateful!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 13, 2019

We value your feedback, Eva! We pride ourselves on a highly trained and professional team to help make this process as stress-free as possible! If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 2 People Have Voted

Posted on Sep 12, 2019

Getting out of debt

By John R., Wisconsin, Verified Reviewer

I was trying so hard to get out of debt and when Freedom Debt Relief came around I was very happy how to handle the situation. They work with me with my debt and educate me at the same time and worked fast did everything over the phone. In about two hours I was happy to get the help I was looking for. Thank you again for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 13, 2019

We appreciate your review, John! Our team is grateful to have you as a valued client, and we will be here every step of the way. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Sep 16, 2019

To date I have no real experience regarding my situation, new customer.

By Carroll Anne H., Annapolis, MD, Verified Reviewer

Well, so far I cannot honestly give a review. It is difficult for me to make a real critique as I am so new to the program. I will say I have had communication from the program and everyone I have talked with seems eager to help and advise me. I have high hopes that this will really help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 16, 2019

We value your feedback, Carroll! Our team understands it may be too early to leave an honest review and want you to know we will continue to provide you with excellent professional service throughout your program if you need anything, don't hesitate to reach out. Our team encourages you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Sep 18, 2019

100% recommended

By Sarai T., Florida, Verified Reviewer

These people know what they are doing, they are on top of everything. The staff is awesome. You can always reach then when you need them, and more importantly, they resolve your financial problems if you need them.

If you are considering it please go ahead and contact them, you won't regret it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2019

Thank you for sharing your feedback, Saral. Our team is thrilled to be assisting you in resolving your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Sep 18, 2019

Debt relief

By Vickie P., Houston, TX, Verified Reviewer

I am new so there's not much to say...yet. However, everyone I have spoken to is very friendly, confident, professional, and willing to help me. I have a lot less stress and feel more relaxed.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2019

We appreciate your feedback, Vickie. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Sep 21, 2019

Satisfactory

By Babar M., Brooklyn, NY, Verified Reviewer

Whenever I called Freedom Debt Relief my questions were answered accordingly. I remember when I was suffering through financial hardship Freedom helped me out of difficult times. Customer service is remarkable.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2019

Thank you for your thoughtful review, Babar. It is rewarding to hear such great feedback about our Client Services team. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Nov 4, 2019

Review

By Richard E S., Missouri, Verified Reviewer

This program has helped reduce my debt very effectively. I now no longer have to worry about making payments that are out of my budget range. Thank you so very much for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 5, 2019

Your feedback is valued, Richard. We're pleased we can get you a payment within your budget. You are on the right track to becoming debt-free, and our team is here for you when you need us. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Jan 3, 2020

Easy breezy

By Melanie B., Pearl, MS, Verified Reviewer

Having Freedom Debt Relief working for me was a burden off my mind. Sign up was no more than calling FDR and speaking to one of their CSR named Cory and answering those questions to get my account started. I was in turmoil for days over what to do until I was one of their TV commercials and thought, "I need to check this out." I’m so glad I did.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 7, 2020

That is wonderful to hear, Melanie. Our team works hard to provide the best service possible. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Helpful Review? 2 People Have Voted

Posted on Jan 7, 2020

No more stress or worry about bills.

By Thomas C., Delaware, Verified Reviewer

Freedom Debt Relief has been a Godsend. I am deeply in debt just borrowing from Peter to pay Paul when I started looking into filing bankruptcy. But I checked in with Freedom Debt Relief and signed up right away. My bills are going to be negotiated and paid by FDR and I just make sure a much smaller payment is in my account like 75% less than the monthly bills I would have to pay monthly. The people at FDR explained everything thoroughly and easy to understand. Would recommend them to family and friends 100% and anyone else who has found themselves over their head in debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 8, 2020

We appreciate your valuable feedback, Thomas. Our team is thrilled to be working with you in resolving your debt. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Dec 20, 2016

Very good

By Cecele Quarles, Peekskill, New York, Verified Reviewer

I've been with Freedom Debt Relief about 8 months already and they are what they said they are. I'm almost paying off one of my bills already. I will recommend Freedom Debt Relief to anyone who is trying to get out of debt and learn how to save at the same time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 22, 2016

Thank you for your outstanding review! We prioritize world class customer service along with educating all clients so that we are able to ensure that we assist you in getting debt free and staying debt free! Please feel free to contact us at 800-655-630 or support@freedomdebtrelief.com if you have any questions, comments or concerns and we would be happy to assist.

Helpful Review? 1 Person Has Voted

Posted on Feb 17, 2017

Extremely satisfied client

By Brenda Kelly-Kerby, Stanley, North Carolina, Verified Reviewer

Freedom Debt Relief has been wonderful in every way.

When I first called they explained the process to me, and it has worked exactly as they said from day one. They are in the process of resolving my debt as promised. I did exactly as they suggested and sent notice to all the creditors and I have not had a single phone call from any of the creditors.

Freedom Debt Relief took the STRESS out of getting my debts resolved.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Mar 1, 2017

Dear Ms. Kerby,

Thank you for your great review! We are thrilled to hear we are not only relieving your debt but also your stress! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Apr 7, 2017

Freedom Debt truly wants to help.

By A.C., Arkansas, Verified Reviewer

I started a little over six months ago in the Freedom Debt Relief program and was very skeptical at first about doing it. I'm glad I did. Every person I talk to when I need them truly wants to help you succeed in the program. It may take up to six months before you get your first settlement, but it's not because they are not trying. You have to get enough money in your account so they can work their magic. Their customer service team has always been honest and upfront with me from the get-go.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 11, 2017

Thank you for your fantastic review! Our client services department strives to provide the utmost customer service to all of our clients, and we are pleased to hear this has been your experience. Please reach out to our client services department at (800) 655-6303, or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 20, 2017

Very helpful

By Barbara Piette, Attleboro, MA, Verified Reviewer

Every time I phoned, the reps were very understanding to my anxiety over my debt. I would recommend this company to all. I was able to pay off several accounts that were in Freedom. When I phoned, they were happy to say great job breaking down my debt. I feel so much better after dealing with Freedom Debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 23, 2017

Thank you for your excellent review and feedback on the program! We are thrilled that you have had such a positive experience. We appreciate your referrals to those who may need our assistance. Please reach out to our client services department at (800) 655-6303, or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 31, 2017

Thank you for all of your help!

By Linda Ryan, Massachusetts, Verified Reviewer

Thank you so much Freedom Debt Relief. I have peace of mind that I will finally see a light at the end of the tunnel. I don't feel so overwhelmed. Any time I call with a question, customer service couldn't be more helpful. I am so glad I found their program. I look forward to the day when I will finally be debt free! I know that with your help that it is now possible.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 9, 2019

We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. We will also be rooting you along the way to your financial freedom! If you ever need anything please feel free to contact us at 1 (800) 655-6303.

Helpful Review? 1 Person Has Voted

Posted on Jun 29, 2017

Great process

By Mary E. Sanders, Midlothian, TX, Verified Reviewer

Freedom Debt Relief worked with five companies to reduce our debt amount and intervene with creditor contacts. This has been a special blessing to us after my husband's health issues.

Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 3, 2017

Hello Mary!

Thank you for your wonderful review! We are so glad to hear about the debt reduction you are experiencing through our program! Please consider changing your star rating to 5 stars, based on the review you have left! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 25, 2017

Saved by "Freedom"

By Jane Ripley Wade, Sandston, Virginia, Verified Reviewer

My husband Ralph and I were facing bankruptcy as an only option to our personal financial disaster! Just in the nick-of-time, we received a Freedom Debt Relief application. Jane Wade called Freedom to get the particulars of how the debt reduction for Freedom worked. In a matter of minutes, Ralph and I were all signed up, and a new client of Freedom Debt Relief. Several creditors were offered a full debt reduction payment for the account (that they were previously unsuccessfully trying to collect from us). Creditors accepted the debt reduction account payoff. Jane Wade (wife), and Ralph (husband) have been financially saved by Freedom!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 10, 2017

Hello Ms. Wade,

Thank you for your positive feedback! We are happy to assist you in getting debt free and avoiding having to file bankruptcy. We look forward to you successfully graduating the program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 27, 2017

Somewhat disappointed

By Stephanie Sue Pace, Oklahoma, Verified Reviewer

I think things are being handled ok, but I don't think their dashboard is very helpful for clients (me). It is very vague for a person who is so over stressed about being harassed about paying credit card bills, and telling a client exactly what is happening and where you are at in the process of negotiating. I am more upset about the fact that when I came on board I was told I could add any bills, such as hospital bills, or I have a few payday loans that I need help with, and I have tried twice to add them on with no success. So meanwhile I am getting cards taken care of, and I am getting bashed by Pay Day loan folks.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Aug 10, 2017

Hello Ms. Pace,

We are sorry to hear about the struggles you are facing within the program. We would like to further assist you to resolve your concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com for immediate assistance or let us know when we may reach out to you to discuss your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted
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