Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Aug 18, 2017

Freedom Debt

By Tonya McFarland, Tyler, Texas, Verified Reviewer

Our sponsor has been more than helpful in starting our journey.

Looking forward to getting debt free. I know it may take a little time, but there's light at the end of the tunnel. And the time it will take us much less time with paying minimum payments. One debt has already been resolved and that was a great feeling. Thanks Freedom Debt!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Hello Ms. McFarland,

Thank you for your wonderful review of Freedom Debt Relief! We are pleased to know you are on the path to becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 26, 2017

Great people.

By Enrique Garcia, California, Verified Reviewer

It is a wonderful experience working with Freedom Debt Relief; they know the job very well. Thanks guys, good job. When it comes to resolving a problem, they know how to do it, and is what I like about them. Great people, great customer services, and they help you no matter what is the situation, and they give answers back. Thank you again Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 25, 2017

Dear Mr. Garcia,

Thank you for your outstanding review! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 28, 2017

Life saver

By Gegirtha A. Fountain, Reidsville, NC, Verified Reviewer

This program relieved me of so much stress and depression. I thank God for this program and for the nice gentleman that I spoke with concerning my hardship. He shared a wonderful story with me about his mother, and that really touched my heart. Please continue to hire or have employees that have compassion and genuine concern for others. Thanks so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Dear Ms. Fountain,

Thank you for your phenomenal review of Freedom Debt Relief! We are ecstatic to know we have not only provided debt relief but also, stress relief. We strive to provide world-class customer service to our clients and we are so happy to know this has been your experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 28, 2017

Not a company I would go with

By Muriel Lacourciere Prescott, Verified Reviewer

First, too many fees. Second, every time I call you get a different agent. They should have one person that knows your case. Last, I should have done my homework and went with a different company. In conclusion, I am not happy with this company.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Ms. Prescott,

We are sorry to hear that you are not happy with our company. We have some of the lowest settlement fees in the industry and our Department of Client Services is highly trained to ensure you are receiving the utmost quality customer service when you call, regardless of who you speak with. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you would like to speak with someone and attempt to resolve the concerns you are having.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 29, 2017

Meh

By Veronica Beck, California, Verified Reviewer

I just wanted a quick credit fix so I can consolidate my credit card debt into one loan. My credit score of 627, which is fair, wasn't good enough. That's totally fine, but I had a better plan to pay off my debt than the lady who called me had. She wanted me to stop paying my cards so they can negotiate with the creditors. I think this is a great debt relief program for others, but just not for me. I haven't paid off my credit cards not because I can't afford to, but simply because I just didn't, but I will pay them off within the next two years. I am trying to get a home loan and only wanted to increase my credit score by lowering my credit utilization percentage.

This service is for those people who are down and cannot get back up, which is not me. The only reason I gave them two stars is for how the lady was speaking to me. She was so condescending, like she was trying to bully me into paying them to fix my credit. If I was desperate, I probably would have fallen for her bullying, but good thing I am not.

If you are on the verge of bankruptcy, go for it, but if you have just been "BSing" like me and can actually afford to pay your credit off, do it yourself. I am not going into default for no reason.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Ms. Beck,

We are sorry to hear of your experience with a debt consultant in our enrollment department. We will get this information to the appropriate party so they will review their process for enrolling new clients. We understand there is no "one-size-fits-all" debt solution and we want to ensure all of our clients feel comfortable.

Thank you for considering Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Oct 19, 2017

First six months

By Lillian R Lightner, Florida, Verified Reviewer

I started with the Freedom Debt Relief program in April of 2017.

In this 6 months, every time I had a question I just called and received the help I needed. I love that I have the ability to call or go online.

Also, they send monthly statements, which told not the financial amount accumulated but the different stages to expect and what stage I was in.

I am very satisfied with the first two (2) negotiated settlement.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Oct 20, 2017

Hello Ms. Lightner,

Thank you for your kind review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free.

Please reach out to our Department of Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 10, 2017

Legitimate help in relieving debt

By Jane A. Young, Fresno, TX, Verified Reviewer

I'm so excited to find legitimate help to help me relieve my outstanding debt. I was a little leery of the process initially. I started this process at the end of August 2017. I'm so thrilled that one of my debts will be paid off at the end of 2017. I hope to continue to pay each of the other debts off in a timely manner. I definitely recommend this to others that see little to no help in resolving their debt. Again, I'm so excited to be a part of this debt resolution team that I readily recommend them to others.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 14, 2017

Hello Ms. Young,

First I would like to congratulate you on being one step closer to financial freedom! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2017

Very helpful

By Donald Washington, Texas, Verified Reviewer

Freedom Debt Relief helped me get my credit back in order. The plan is to get you out of debt, and the process fit me perfectly. I recommend them to anyone in financial debt. You will forever be grateful after it's all said and done.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 20, 2017

Dear Mr. Washington,

Thank you for your 5-star rating of Freedom Debt Relief! We appreciate your kind words, support, and your referrals to others who may be in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2017

Best customer service

By Thomas Manning, Fredericksburg, VA, Verified Reviewer

I have used Freedom for almost a year. I have never experienced a better service before. The team is courteous and very knowledgeable about financial troubles and walk you through every step of the process to make you feel comfortable. In the short time I have had them, I have saved thousands of dollars in financial charges and payments. They do have the best customer service I have ever experienced and are always helping and genuinely want to help you. You’ll be very satisfied as I have been.

Thank you Freedom Team; you're number one.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 20, 2017

Hello Mr. Manning,

Thank you for your wonderful review! We strive to provide an excellent client experience through world-class customer service and unmatched settlements. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Nov 20, 2017

Freedom Debt Relief

By Samuel Howard, Charlotte, NC, Verified Reviewer

I settled almost $30,000 in debt for almost half with a monthly payment much less than all payments plus interest to my creditors. Now I can breathe without hassle. THANK YOU Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 22, 2017

Dear Ms. Howard,

Thank you for your exceptional review and congratulations on successfully completing the Debt Relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 1, 2018

Don't be fooled

By Kalvin Willison, Utah, Verified Reviewer

Everything seemed so great at first, one payment a month and then you're done, right? Wrong. I'm in my 6th year with them, mostly paid off, but they won't close them, so it shows on my credit report. They do this because you pay a monthly fee with them (~$9). I've had a large account paid off for literally 18 months, and I can't get anywhere with it. Don't be fooled by the enticements of less stress. I've never been more stressed out after working with them.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

May 2, 2018

Thank you for allowing us to work with you in resolving your complaint, Mr. Willison. We understand that this review was published publicly after the initial outreach had been made, in order to discuss your concerns. We look forward to a successful completion of your debt relief program, and we want to thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 5, 2018

Just a suggestion.

By Eileen Ciarlo, Texas, Verified Reviewer

I am very pleased with Freedom, especially Pam. I'm happy to know that my debt will be cut to about 1/4 of what it was and be paid in 4 years. I think it's a great program. I just wish that the creditors can be notified in the beginning to let them know we are working with you and they will be contacted soon about negotiations. They tell me they will basically continue to harass me (not in those words) until they hear from you. Which if I understand correctly won't be for about 3 months or so. Doesn't help with the stress of it all. Just my thoughts, I'm sure you have your reasons. Thanks for all your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 7, 2018

Thank you for your great review and feedback on the program Eileen! We understand the creditor calls can be excessive and we have some options for minimizing the calls you are receiving. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 7, 2018

Good so far

By Sally Faubion, California, Verified Reviewer

I haven't had that much interaction from Freedom Debt Relief since I initiated the process. I was told to expect calls from my creditors, which has occurred. I told Bank of American to stop harassing me as I am with Freedom Debt Relief which I tried to tell one of the people who called me, and give them the number I was advised to give them, but they refused to take the phone number. However, since then I haven't had any more phone calls, which were occurring 5-6 times a day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for providing a great review and some program feedback for us Sally! Don't hesitate to contact us if you need assistance with your account or creditors. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 8, 2018

So far, so good

By Veronica Miller, Groton, NY, Verified Reviewer

I am financially struggling to make ends meet, so I did a search for a company who would help me. I came upon Freedom Debt Relief and I spoke with someone named Mike and he was patient with me and did most of the work in starting me up with this program. I am excited but am still waiting to see if this will really work and if my creditors will be taken care of. It's almost too good to be true. So far, I have no complaints, and I am looking forward to working with Freedom Debt Relief and seeing my debts come down.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We are so happy to receive your review Veronica! We are confident in our ability to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 10, 2018

Good so far

By William E. Carroll, Fairfield, CA, Verified Reviewer

I don't know enough to make any comment, but I like what I see so far. I think it will take six months before any real progress is made. I will have more to say once I see the program at work. I like dealing with Adam, he was very helpful. I still need to add some account numbers, which I will do tomorrow. It's not easy to come up with all the information you ask for, but as soon as I do, I will let you know.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We look forward to your success and satisfaction with the program William! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 18, 2018

Problem solved

By Juan A Santana, San Antonio, TX, Verified Reviewer

They are awesome. I got myself into a pickle, and they made it so easy to fix my financial problem. They listen, understand your goals, and they do all the planning to help you get back on track. Thanks, I would highly recommend their services.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

Thank you for your great feedback! We understand that many of our clients come to us when they find themselves in an unfortunate situation, and we are glad to be able to help them improve their overall circumstance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 19, 2018

Following instructions

By Kathy L Mischka, Wisconsin, Verified Reviewer

I am making my payments and waiting patiently for negotiations on my debt to begin. Freedom Debt Relief has been very positive and encouraging and now I just have to wait for results. If they can do what they said they can do, this will be a tremendous help and will get me back on track. As a retired person on a fixed income who has always paid my bills and worked hard my whole life, this has been a difficult situation for me. Freedom Debt Relief will help me have a better future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

We are confident in your success with the program Kathy, and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 23, 2018

Review summary

By Linda C., Bakersfield, CA, Verified Reviewer

We feel somewhat better now that most of our credit card debt will be reduced and paid off in a few years, but we are still getting calls and some have told us that they will not settle with a debt resolution company. So we still worry, but hope that it will all work out for the best.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We're looking forward to your success in the program Linda . If you're having concerns about the creditors enrolled, we would be happy to review this information with you. We do work with all creditors and collection agencies! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 25, 2018

Recommend Freedom Debt Relief

By Marilyn D., Florida, Verified Reviewer

I am only in the program a short time. So far, everything has gone well. The people at Freedom Debt Relief are very nice and helpful in getting everything done that was needed so far. I would recommend this program to everyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your great review Marilyn! Our team of highly trained client advocates is always eager to assist, and I am pleased to hear that you have received the utmost customer service.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 30, 2018

Relief

By Beverly T., Albany, NY, Verified Reviewer

The best decision I’ve ever made was joint the Freedom Debt Relief family.

FDR has given me a second chance to pay down my debt and build my credit at the same time. The journey to having a good credit review has just begun. Thanks to FDR.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for choosing us Beverly! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 1, 2018

Debt relief

By Rosemarie W., Charlotte, NC, Verified Reviewer

I want to thank Freedom Debt Relief for helping me to clear my high debts. I felt I had no way out. I just thank God for finding this company that is responsible, helpful, respectful and understands your needs.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your positive review and feedback Rosemarie! We can't wait to help you reach your goal of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 1, 2018

Mostly helpful debt relief program

By John P., Austin, TX, Verified Reviewer

The plan, so far, seems to be a good method for reducing consumer debt. The shaky part is how to handle those "HOSTILE" creditors after enrollment. Better clarification is required to show that funds used to pay creditors is provided by client and funds are not actually "LOANED" to the client, and settlements must wait on accumulated payments by client - months. The creditor response to this debt plan can cause problems. I think a better plan would be to use a "cash flow matching technique."

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your honest feedback John! We appreciate reviews like yours. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2018

Good customer service

By Pamela L., Washington, DC, Verified Reviewer

While I initially contacted the company about securing a loan at a lower interest rate than what I was currently paying, they offered me an alternative where I ultimately wouldn't owe as much overall.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for the 5-star rating, Pamela! We're happy to provide an alternative with great outcomes! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2018

It was so easy and fast.

By Cindy D., Verified Reviewer

I was very happy with the ease and the great customer service. It only took a few minutes to find out if I qualified. I wish this service was available when I had to take bankruptcy in the past. It took such a load off our minds about trying to pay our credit cards.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We appreciate your great review, Cindy! We look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 15, 2018

Freedom Debt Relief

By Donald H., Texas, Verified Reviewer

Well, I would love to say something about FDR, but the truth of the matter is that nothing has happened yet as we have just signed up and the first payment has been pulled to the account. So far everyone has been more than helpful to get me going, but that would be all I can say as we have not ascertained any possible payoffs or anything as of yet. It would be more prudent to write a review after about 6-8 months into the program since there would be more to possibly write about. Bottom line is, it is too soon to say anything about anything about this program because it is just getting started. I have not seen it work yet, therefore, it is unfair to ask me if I would or would not refer a friend until I have experienced the program for myself.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for your honest review and feedback, Donald. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2018

Alternative to bankruptcy

By Jason D., Brooklyn, OH, Verified Reviewer

I enrolled in the program and after five months their sister company offered me a loan and settled all of my debts at 22.9 APR. They did settle two credit cards before this took place, and litigation group stopped one of the creditors from suing me. It’s a slow process but if you follow through, the sister company will offer you a loan. The loan payments out of a $300 payment they are taking 180 in interest, so it’s like they're taking most of their interest in the beginning. There is no prepayment penalty on the loan so I’m going try later to get a lower interest rate elsewhere. But my credit score has rebounded nicely and I think it was worth it, basically, in the end with the interest rate if you're offered a loan it’s laying paying debt off with no interest in the end.

One bad thing, when they settle a debt the company will send you a 1099 at the end of the year to pay tax on as income the amount you saved.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for your helpful and honest review, Jason. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 18, 2018

Freedom Debt Relief

By Nathan H., California, Verified Reviewer

I started with Freedom Debt Relief at the beginning of this year. A couple of months went by in the program, and then they started negotiating my debt. They have already accomplished successful settlements eliminating 75% of the balance of each card.

Pretty amazing. I would highly recommend them!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

That's beyond great, Nathan! You're moving right along your graduation path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted
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