Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on May 8, 2019

All is well

By Mike K., Tennessee, Verified Reviewer

So far I am pleased even the IV, only made 1 payment. And am very new. Have had a TBI and bipolar, with SDHD, and have always had a hard time with financial services and maintaining the checkbook; more so now with this brain injury. I find it very confusing and get overwhelmed easily...now being disabled. I only get a small check once a month to live on mostly. Why I got the credit cards I thought to help me maintain an improve my living condition. But you can imagine how quickly I got in trouble with eight different credit cards.

I am pleased I found out about Freedom Debt Relief before things got worse than they are! I am pleased and relieved that they have been so good at keeping it simple and explaining things in a way I understand without complicating anything we have had to work on so far. And the peace you also can experience knowing if I can't find the answer I'm needing by going to my Dashboard, then all I got to do is CALL.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 12, 2019

Thank you, Mike, for sharing your honest response. Freedom Debt Relief is very pleased to take control of your debt and we are looking forward to you obtaining financial freedom. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 7, 2019

Debt help

By Phyllis C., Missouri, Verified Reviewer

I appreciate the first contact being friendly and understanding of my needs. The program is easy to understand, and when I needed assistance, the contacts have been very helpful and patient in explaining.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 12, 2019

This is great to hear, Phyllis. You made the best decision when you enrolled in Freedom Debt Relief and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 6, 2019

My relief

By Marvin Y., Mishawaka, IN, Verified Reviewer

At first I thought Freedom Debt Relief was a joke, but when they described the company action plan about paying less on interest, I said let's do it. Which is the most important and smart way to pay less money out the pocket.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 12, 2019

Thank you for sharing your review, Marvin. We are thrilled to have you enrolled in Freedom Debt Relief and we are confident you will become debt free soon. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 6, 2019

Scam

By Beau P., Frisco, TX, Verified Reviewer

Freedom told me to take a court order from my credit card company so they could settle. I took and they never called me or negotiated a settlement. At last minute I called for the third time. They said they would not take my case when they took my money for 4 months. Then I talk to the lawyer they have on my case. He said he was still working on my case. He was supposed to call me on Sunday before to work out details. He never did. I would never go with a debt company again. Depending on your state laws, creditors cannot take your wages or belongings. So just eat credit for 7 years or go bankrupt. Cost lots to do later. Sometimes people have real health issues and have no choice.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

May 12, 2019

Hello Beau,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Posted on May 6, 2019

Great experience

By Janet O., Hotchkiss, CO, Verified Reviewer

I was absolutely thrilled when our first debt was settled! I have two more debts to go and I am confident that Freedom Debt Relief will manage them as well as the first. I trust them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 12, 2019

Hello Janet,

Thank you very much for your feedback. We are overjoyed to hear of your wonderful experience and we are looking forward to seeing your future settlements. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 3, 2019

Very reliable

By David R., Tennessee, Verified Reviewer

This is the best thing that can happen to someone who needs a hand up instead of a thumb down. From the beginning of this restoration until now, the FDR was step by step with me. You can rely on this company, I wish I had reached out to them a lot earlier. Please give them a chance.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 5, 2019

Thank you for sharing your excellent feedback, David. Freedom Debt Relief is definitely the best debt resolution option and we will continue to support you through your graduation. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 2, 2019

Excellent

By Louise T., New York, NY, Verified Reviewer

Excellent service. I am very satisfied with FDR services. I am kept informed with all activities concerning my account. The staff is respectful, courteous, and reliable. When you call customer service with questions the staff is always willing to answer any questions or concerns you made need answer.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 5, 2019

We appreciate your review, Louise. We are happy to keep you updated with any new information on your account and we will continue to provide world-class customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 2, 2019

New members.

By Lavonna B., Indiana, Verified Reviewer

So far everything has gone smooth and easy, my accounts have not got anything done to them yet, I just got started this month, so far so good. I hope it just keeps getting better!

Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 5, 2019

Thank you for sharing your review, Lavonna. We are thrilled to hear our program has run smoothly so far and we are confident you will obtain financial freedom soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 1, 2019

Finally able to breath

By Melissa K., Brookfield, MA, Verified Reviewer

From the very first phone call, I could tell I made the right choice when I finally reached the point I needed help. When I thought nobody could help me, I found Freedom Debt Relief and with all their help I can finally take a breath and release all of the stress and worry I have been experiencing due to money woes.

They made it easy and painless. Thank you Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 5, 2019

Hello Melissa,

Thank you for sharing your review. You definitely made the best decision when you enrolled in Freedom Debt Relief and we are confident you will become debt free soon. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on May 1, 2019

Account information was needed

By Allen W., Fairport, NY, Verified Reviewer

I was notified that Freedom needed an account number for one of my accounts in order to do a settlement. I looked up the account and provided the information. You guys are great and so easy to deal with.

Thank you for letting me know there was a problem.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 5, 2019

This is great to hear, Allen. We are very happy to hear of your positive experience and we invite you to continue using the Client Dashboard! Financial freedom is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 29, 2019

My experience with Freedom Debt Relief.

By Mitchell W., Baltimore, MD, Verified Reviewer

From the first contact I had with FDR until now I have had a great experience. I wasn't sure what to expect as I had never used a debt relief program before. But the staff and legal team have been exceptional. I have been treated with respect and professionalism. I am looking forward to my graduation date and completing the program. Thanks FDR for partnering with me and helping me reach my financial goals.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 30, 2019

We appreciate your review, Mitchell. Freedom Debt Relief has your best interest in mind and we are very happy to resolve your debt. We are looking forward to seeing you obtain financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 24, 2019

Get a handle on things

By Cathy B., Memphis, TN, Verified Reviewer

Very helpful, very thorough. Answered all my questions completely. The people I spoke with understood where I was coming from and were non-judgmental. Asked lots of questions to be sure everything was covered completely.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 29, 2019

This is great, Cathy. Freedom Debt Relief is thrilled to take control of your debt and we are happy to support your journey in obtaining financial freedom. We also are glad to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 23, 2019

Wonderful caring people

By Jasson B., Arizona, Verified Reviewer

I was treated with respect, and my questions were answered. Daniel Jewell talked me through the whole process and he explained it so well. Thank you so much, I look forward to obliterating my debt!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 24, 2019

Thank you, Jasson, for your wonderful review. We are very glad to hear of your positive experience with Daniel and we will continue to provide world-class customer service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 22, 2019

FDR

By Richard C., Raleigh, NC, Verified Reviewer

From beginning to end, the staff at FDR has impressed me with their helpfulness, knowledge, and guidance. I was skeptical at first, but I now realize that the plan I agreed to was clearly in my best interest. I understand the pros and cons of the program but am confident that in the end my financial situation will ultimately be better.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 24, 2019

Thank you for sharing your review, Richard. We are thrilled to have you apart of Freedom Debt Relief and we are confident you will see amazing results. Financial freedom is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 19, 2019

Consolidation

By Clarence N., New York, Verified Reviewer

You are right, now it's my first time with Freedom Debt Relief so I'm going to give them a try to see how I can clear up my debt so I can live my life with better credit. I'd like to say thank you to Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 24, 2019

This is great, Clarence. We are very pleased to enroll you in our debt resolution program and we are confident you will be very successful. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 16, 2019

Seeking financial help

By Peter S., Las Vegas, NV, Verified Reviewer

Having credit card debts that you tried for many years to solve a financial problem somehow could not happen. I tried several different ways to pay my monthly bills but I could not do it. I finally realize I have to seek help to achieve my goal.

I contacted several mortgage companies for financial help but that did not materialize.

Finally, I received an email from Mike, one of your Freedom Debt Relief representative, and somehow he got me qualified and with his help we got the ball rolling to help me beat my credit card debts.

I'm in it for four years and looking forward to being debt free.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 24, 2019

Thank you, Peter, for your review. Freedom Debt Relief has your best interest in mind and we are very excited to take control of your debt. Soon you will become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 15, 2019

Authorization of payment information

By Charles C., California, Verified Reviewer

There was a "hold-back" of credit card number info by creditor inhibiting a pay off of what was agreed on.

All info was cleared and the pay-off was accomplished.

The customer service rep was VERY patient in straightening the confusion.

Thank you for being there...and being attentive and VERY HELPFUL.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 17, 2019

We appreciate your review, Charles. We are overjoyed to assist you with your debt and we will continue to negotiate and resolve your accounts in a very timely manner. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Apr 15, 2019

Best costumer service

By Michelle C., California, Verified Reviewer

When I first inquired I spoke to Carrie Rowland. She was extremely helpful but I originally thought I did not qualify for the program. Months went by and I continued to look at other programs. Carrie reached out to me in March - five months after our original conversation, with good news - I did qualify. This could not have come at a better time. She was extremely helpful throughout the entire enrollment. She explained in detail what to expect, how to navigate through the system and overall made me feel comfortable with my decision. Her customer service went above and beyond. I have already recommended the program to several friends and will continue to do so. Thank you for making a tough decision come with ease.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 17, 2019

Thank you, Michelle, for your great feedback. We are thrilled to her Carrie provided you with the utmost customer service and professionalism. We will continue to demonstrate this exemplary service through your completion. Success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 15, 2019

Things are great

By Dalene F., Windsor, VA, Verified Reviewer

So far things seem wonderful, but I am early in the process so we will see. Everyone I have spoken to have been polite and very helpful! Thank you for everything you are doing for me! Hopefully things will continue to go well!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 17, 2019

This is great to hear, Dalene. We are very glad you enrolled in Freedom Debt Relief so we can further assist you in becoming debt free. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 10, 2019

Great experience so far

By Patrick B., Menifee, CA, Verified Reviewer

I recently signed on with FDR. It was a very rapid and professional experience. I will experience great savings over a four year period. My account input is less than what I was being charged interest on four cards in one month. The initial sales person was honest and informative, another representative confirmed everything the first had stated. They were very thorough with their explanations. Shortly after my first payment, I was contacted via my account dashboard and was informed the legal group would be negotiating one of the cards. So far, I am very pleased with their assistance.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 14, 2019

This is a fantastic review, Patrick. We are thrilled to hear you recently joined our program and we are very happy to take control of your debt. We will continue to negotiate and resolve your accounts in a very timely manner and we are looking forward to seeing you debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 9, 2019

Handled my debt. Friendly and easy people.

By Barbara H., Fort Worth, TX, Verified Reviewer

From the beginning, I was reassured that my debt ratio would be reduced and my creditors have been responding as I was told they would. I’ve saved money by doing these steps. My only regret is the hit to my credit score. I’m not sure how long it takes to restore that. Also, I would like to receive credit counseling and assistance in budget management.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 9, 2019

Hello Barbara,

We greatly appreciate your review. Freedom Debt Relief is happy to take control of your debt and negotiate for the best savings possible. We apologize because some clients do see an impact to their credit score but we are confident that throughout the program you will see an increase. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 8, 2019

Starting the Freedom Debt Relief program

By Barbara D., Northport, AL, Verified Reviewer

I am very excited with taking the initiative to start the Freedom Debt Relief program and I have strong confidence that this program will help me toward a healthier financial lifestyle and free from debt. I am very thankful for Mr. Adam Siegrist getting me started in the program, he was very professional, attentive to my needs, explained things to ensure l understand, follow up my phone calls, etc. I look forward to becoming debt free working with the Freedom Debt Relief professional team. I thank God for guiding me and protecting me throughout this process. I rate all stars, the highest rating.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 9, 2019

This is wonderful, Barbara. You made the best decision when you enrolled in Freedom Debt Relief and we are very happy to hear Adam further assisted you. We are looking forward to seeing your results in becoming debt free! Keep up the great work. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 3, 2019

Great customer service

By Luz C., Texas, Verified Reviewer

It was great to have someone that cares about your situation. I had the pleasure to work with one of the best customer service representatives. Bernard was an excellent person who cares about my financials and explains very clearly all the options that I have to pay off my debt. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

Thank you for your feedback, LC. Freedom Debt Relief has your best interest in mind and we absolutely care about your success. We will continue to provide the utmost customer service and we are very excited to see you graduate. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 3, 2019

New to Freedom Debt Relief

By Andrew B., Hatfield, PA, Verified Reviewer

I was contacted by Freedom Debt Relief regarding credit card debt that I have. Up to this point, the people who I've talked to have been very friendly and informative concerning my role with Freedom Debt Relief. At this time, however, it would be premature for me to write a review about this company until I have had some time to see how things work out with my creditors. I am cautiously optimistic about Freedom Debt Relief, but I will reserve any good or bad review based on what happens in the coming months and years.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

Thank you for sharing your review, Andrew. We greatly appreciate you being enrolled in our program and we are confident you will obtain fantastic results. Financial freedom is coming your way soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 2, 2019

So grateful!

By Veronica P., Long Neck, DE, Verified Reviewer

Beginning this process was very stressful for me; however, Christine took her time and walked me through every inch along the way. She calmed my fears and anxiety. I hit a few bumps but Christine was always there.

Before starting, I did research on the web and noticed that Freedom’s name came up quite a few times as the best debt relief for my problem. It wasn’t as hard as I worried it would be. Moving with my father and taking care of him caused problems that were spinning out of control financially. Having peace of mind for his golden years is the most important thing and with Freedom that’s exactly what I found. Not only will my father live out his golden years, I will be able to finally start enjoying my own retirement!

I would highly recommend Freedom to anyone who needs help getting out of debt.

THANK YOU FREEDOM!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

Thank you for your review, Veronica. We understand the beginning of the journey to become debt free may not always be easy but we are confident you will see fantastic results. We want to congratulate you on your success thus far! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Apr 2, 2019

Debt consolidation

By Patricia M., El Mirage, AZ, Verified Reviewer

I’m so very happy with my decision, I received excellent customer service and professional. Jeff was very knowledgeable and made me feel at ease and confident that everything was going to go well for the better of my financial circumstances. He was understanding; I didn’t feel judged, he constantly assured me of the great changes that are to come.

Thank you very much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

This is great, Patricia. We are thrilled to have you a part of Freedom Debt Relief and we are glad to ease your mind while you obtain financial freedom. We are very confident you have a bright future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Mar 30, 2019

Summons issue

By Gerrie S., Peoria, AZ, Verified Reviewer

I was recently issued a summons saying I was being sued. I called Freedom Debt Relief about my issue. I have attorney help with Freedom Debt, also they gave me their number where I was able to get ahold of them for this issue. They were very helpful and working with me on this matter fast and very knowledgeable on my situation. I would recommend Freedom Debt Relief and their legal experts to help with all your needs. If you need help they are there for you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Apr 4, 2019

Thank you for sharing your feedback, Gerrie. We are very happy to take control of your debt and assist you as much as we can. We want the best for you and we would greatly appreciate if you recommended our services. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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