Read 80 Genie Hour Glass Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.6
Rating Snapshot:
5 star: 6 4 star: 4 3 star: 3 2 star: 7 1 star:  60
Bottom Line: 14% would recommend it to a friend
Showing 12-22 of 80
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  • 21 out 23 people found this review helpful

    Genie belt construction

    • Anchorage, AK,
    • Sep 24, 2015

    The belt needs to be upgraded. The main cinch is made from a material that crunches as you move. So even if you wanted to be discrete when wearing it, as soon as you bend you hear a crunching.

    The belt needs to be longer as well. Once you cinch the second set of banding, it does cinch your waist, but then the bottom and curls where the boning ends, and the sides scrunch and curl up as well.

    I would say back to the drawing board.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 18 people found this review helpful

    What the heck?

    • Sep 24, 2015

    This is actually just a corset. What the heck?

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 18 people found this review helpful

    A very poor product

    • Sep 21, 2015

    I have two things to say about the Genie product:

    1. It probably won't make your waist look thinner, and may even make you look fatter! The material is very heavy and probably adds about an inch to your waist measurement. On top of that, it has two very wide tabs, one on each side, that stick out in a way that would make it impossible to wear tight or thin fabrics without the Genie showing through.

    2. Contrary to what their ads say, it does not provide back support. The Genie sits above your lower back, and only touches your waist. You won't get any support, and may even experience more back stress because of the pressure the Genie pushes into your lower back.

    Bottom Line: No, I would not recommend this to a friend

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  • 39 out 40 people found this review helpful

    Do Not Waste Your Time And Money!

    • Milwaukee, WI,
    • Aug 28, 2015

    My biggest issue was that it took over a month for the item to ship. When it finally came, I only got 1, when the promotion says by one get one free. When I called (I literally called 2 minutes before writing this), the costumer service rep said that that I didn't choose the BOGO option. Really lady? Who would choose 1 when you can get 2 for the same price? Not to mention I know for a fact that I ordered both colors. I'm really upset and the costumer service rep didn't even try to rectify the situation. Terrible service. Absolutely terrible.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 18, 2015

      CeCe,

      I would not recommend this product to anyone. The hourglass left scars on my waist that seems like they do not want to go away. Now I am scarred indefinitely. I got my granddaughter one also, she had the same problem, she is 17. I am livid. What a rip-off. I can't seem to get any customer service people to help me.

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  • 34 out 34 people found this review helpful

    Genie Hour Glass is a rip off in several ways

    • St. Louis MO,
    • Aug 28, 2015

    I ordered two small Genie Hour Glass - one in black one in beige. I received two X/XL - and they were huge on me. The one I opened and tried on, also did not work like they say in the commercial - it actually added thickness to my waist. That is when I discovered it was X/XL even though the outside of the mailing package shows Small. Then when I tried to simply exchange it for two small, which it clearly states on the form that came with the garments, they refused and said I would have to mail them back and order two new ones. I had to spend $8 returning them by the cheapest Post Office option available. I am certainly not going to order again, because they will likely send the wrong size or something else will be wrong with it. They keep the $15.98 shipping and handling, which leads me to think they do this on purpose - they get the merchandise back, ship it out to some other unsuspecting customer and then do it all over again. Horrible company - and of course, you have to talk with people who could care less - they're outside of the USA.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 18, 2015

      CeCe,

      Please do not order this rip-off hour glass, it does not work. 

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  • 10 out 22 people found this review helpful

    Great

    • Delaware,
    • Aug 26, 2015

    It is very comfortable to me once you get used to it. It makes you not want to eat which makes you loose weight, plus it supports your back and gives you amazing looking curves.

    Bottom Line: Yes, I would recommend this to a friend

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    • Aug 29, 2015

      Jamie Louise

      This is a bad review. When you don't eat, your body stores more calories. Thus, making you gain extra weight. If you do eat, then your body releases the extra calories throughout the day. Because the calories burn off. A big breakfast is recommended. The key here is: "it's comfortable to me once you get 'used' to it."

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  • 25 out 25 people found this review helpful

    Horrible

    • Hollywood, FL,
    • Aug 22, 2015

    Customer service was very horrible. My items were out of stock and they never told me I had to keep calling. It took almost a month and a half to come. To make matters worse, after two weeks the waist shaper started tearing apart. It's cheap and leaves your sides with marks on it. Waste of money, you can see it under your clothes, and hurts your back from time to time.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 22 people found this review helpful

    Bad Customer Service

    • Smyrna, GA,
    • Aug 19, 2015

    I have ordered this Genie Hour Glass Product on there website and it took them six days to tell me that the order is being shipped. But that's not all, they shipped it to the wrong address and state on top of that. So now we have to wait for UPS to send it back to them and then they will ship it to the correct address. So that being said, it has taken almost six to seven weeks to get it into our hands. I have asked the customer service rep to resend another one to the correct address before they receive the other one back from UPS. And they said NO, they have to receive the return from UPS first and then send it out.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 23 people found this review helpful

    Rude Customer Service Reps

    • Chicago,
    • Aug 17, 2015

    I ordered this product two months ago, they charged my account and then said my size was out of stock. They said they put the money back in my account. Then charged me a month later saying the product came in so they shipped it to me and charged me for it. I spoke with a representative on the phone who was very rude and ultimately said I couldn't speak to a supervisor because he/she would just say the same thing. My advice -- do your research before you purchase this product. It's not worth it and you'll end up dissatisfied and frustrated.

    Bottom Line: No, I would not recommend this to a friend

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  • 26 out 26 people found this review helpful

    Stupid and Rude

    • San Jose, CA,
    • Aug 16, 2015

    Hate them, bought it, tried once and didn't like it. Called for RMA #, got it and tried to give it to my mail person, she said no, it was UPS. UPS came over and said NO, not their label. Have to go to the post office and spend money to send it back and they refused to refund the $15.98 for S&H. This is BS.

    I have to pay to send it back and lose another $15.98. My bank wants to charge me $31.00 to stop payment. So I am calling the BBB and anyone else I can get hold of. DO NOT order it.

    Bottom Line: No, I would not recommend this to a friend

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  • 30 out 30 people found this review helpful

    Lies and Lies

    • Jersey City, NJ,
    • Aug 12, 2015

    This product does not work for me. I'm only 159 lbs and it doesn't hold anything. The top belly is spilling out and the plastic cuts into my skin. I wouldn't refer this product to anyone. I think it's false advertisement.

    Bottom Line: No, I would not recommend this to a friend

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