About Gettington.com

Based out of St. Cloud, Minnesota, Gettington.com is an online retailer offering a wide variety of products, including men’s, women’s, and children’s clothing and accessories, kitchen and bath goods, fitness and sports items, baby and children’s products, electronics, furntiure, and much more. According to Gettington, they are “…all about the family, and we are family just like you.” With this in mind, the company makes a concerted effort to connect with their customers, by providing budget-conscious products through a hassle-free shopping experience.

Gettington.com features more than 20,000 products that families of all sizes can use, while encouraging interaction with their customers. For example, Gettington awards customers who share the site via Facebook, Twitter, and even email, by providing a 10% coupon whenever friends or family members click on the link, who will also receive the same 10% discount.

In addition, Gettington.com states that they contribute to random acts of kindness by sending virtual “Goodie Bags” to customers, which can include special merchandise, promotional codes, links to secret sales, and even freebies. The company encourages customers to check their goodie bags often, as they tend to contain expiration dates.

Gettington.com Payment Options

Because Gettington states that they are concerned about helping families stick to their budget, they provide two in-house payment options using their very own credit card, in addition to payments through standard credit cards:

  1. Fast Option – Gettington’s Fast Option helps customers repay their loans more quickly, and with lower payment amounts. Their current APR is 14.90%, which means that less of your hard-earned money goes toward interest.
  2. Easy Option – Gettington.com’s Easy Option extends repayment over the course of 24-months or less. This option includes a higher APR than the Fast Option, which is currently set at 19.90%. However, payments are segmented into 5.5% of the total balance, or $20.00, whichever is greater.

Gettington believes that by providing flexible repayment options, they not only help families budget more accurately, but also gives customers an incentive to continue purchasing from them.

Just like any other credit card, Gettington.com allows customers to pay the remaining amount owed for particular products or their balance in full, without penalty. However, unlike a traditional credit card, Gettington’s credit department regularly reviews a customer’s account several times each year to qualify for credit line increases, as long as the account remains active and payments continue to be received on time. In addition, their grace period is typically longer than 24 days.

Gettington.com Return Policy

Gettington will process a refund or exchange for most items, as long as they are returned within 30 days of purchase, in like-new condition. Returns after the 30-day period require prior approval. It’s important to note that the company does not provide refunds of any kind after 180 days, and shipping and handling charges are non-refundable. Customers who have questions about refunds should contact Gettington directly at 866-688-1091.


  • More than 20,000 products from which to choose
  • Family-oriented approach helps customers stay within their budget
  • High level of customer interaction, including discounts for sharing via social networking sites, as well as occasional “Goodie Bags”
  • Easy financing options and repayment terms
  • Flexible refund and return options


  • No refunds/returns accepted after 180 days
  • Shipping and handling charges will not be refunded

Read 13 Gettington.com Customer Reviews and Complaints

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Average Customer Rating: 1.8
Rating Snapshot:
5 star: 2 4 star: 0 3 star: 1 2 star: 1 1 star:  9
Bottom Line: 15% would recommend it to a friend
Showing 1-11 of 13
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  • Horrible, HORRIBLE merchandise, and customer is awful!

    • By Derek O.,
    • Florida,
    • Feb 13, 2020
    • Verified Reviewer

    This is THE WORST BUSINESSES EVER. HORRIBLE merchandise, falls apart breaks or you get it in the mail BROKEN, go to return it, and they tell you you're responsible to pay for 1) merchandise you no longer have because you spend $3 to ship the garbage back to them, and 2) merchandise is broken. The guy told me I'm pretty much out of luck after 60 days. Mind you, it took them 4 to 5 weeks to process it! What a JOKE THIS PLACE AND SERVICE IS. I will report to BBB.

    Bottom Line: No, I would not recommend this to a friend

  • Horrible experience

    • By Eva B.,
    • Stow, MA,
    • Nov 21, 2019
    • Verified Reviewer

    I just became a new Gettington customer this past Sunday, yesterday, 11/17/19, through their website. They took over a brand I really like, Sahalie. It turns out the only way to order Sahalie products as of March 2018 is through Gettington. They should be called Gotcha-tington. Their promo codes don't work as detailed on the website - for example, as a new customer, I should have received free shipping on my first order (shipping was $24.75 on $103 order of a few very light clothing items, which is almost a quarter of the purchase price!). But since I was a new customer, I thought I’d get free shipping with promo code GET275, as per their website:

    -----------Get FREE SHIPPING on your first order of $49. or more with promo code GET275 at checkout.


    Offer ends 11:59pm CT 1/31/2020. Enter promo code GET275 at checkout to receive free standard shipping on your first order of $49 or more; one-time use. Does not include oversize items, 2-day shipping, signature-required shipping fees and upcharges for shipments outside the contiguous 48 States. Promo code only valid online. One promo code per order.---------------

    Typing in the GET275 promo code at checkout resulted in an error message when I hit the "place order” button", even though the shipping amount showed as 0 after I entered the promo code.

    Error Message

    1627 : The coupon you entered is not valid. Please remove your coupon and try again.

    I tried several times to input the code, and figured something might not be working correctly since it was Sunday, so I called their customer service number.

    Turns out they’re only there Mon – Fri, so on Monday, today, I called customer service to get the promo code put into effect. I got a song and dance about this code applying only if you get the Gettington credit card, and since I was paying with Visa, it wasn't valid.

    That is NOT what the promo code said - no mention of having to create a credit account with Gettington, just being new to Gettington. Also, their asking for my Social Security number didn’t sound right.

    I asked to speak with a supervisor, and was put on "terminal hold" with the option of getting a call-back - they don't even have enough staff to handle the complaint calls! Of which I'm sure there are many, judging from the reviews on this and other independent websites - glad I read them to avoid additional hassles.

    I decided I didn’t need the items that badly and undid my order. Sorry that Sahalie is losing the business, because their stuff is really lovely - good fabrics, fit, etc. I hope they resume doing business as themselves in the future.

    Gettington, however, should be investigated by the Better Business Bureau.


    Bottom Line: No, I would not recommend this to a friend

  • Serious price inflation

    • By Lesli S.,
    • Florida,
    • Mar 6, 2019
    • Verified Reviewer

    They inflate the prices of their stuff so much that it's ridiculous. Why would you pay $50 for a $15 item? You're better off saving your money and buying something for retail instead of making inflated payments on the inflated prices here.

    Bottom Line: No, I would not recommend this to a friend

  • If I could give zero stars I would

    • By Morgan R.,
    • New York,
    • Jan 10, 2019
    • Verified Reviewer

    They are awful. They overprice their products and supposedly do periodic credit checks and adjust your credit limit accordingly and don't send out any notices. I've been a customer for five years and they just decreased my credit limit even though my credit score has been going up. When I called customer service, they treated me like crap. Once it's paid off, I'm never dealing with them again. I've reported them to the Better Business Bureau.

    Bottom Line: No, I would not recommend this to a friend

  • Wonderful company to buy from

    • By Benny M.,
    • College Station, TX,
    • Oct 15, 2018
    • Verified Reviewer

    I have been a customer with Gettington for years now and never had a problem with anything. I bought game systems, laptops, KitchenAid mixer, and an outdoor grill. All of which are still working perfectly. The game systems I bought was the PS 3. When it came out, Gettington was cheaper than most places, even with all the finance charges. The laptop was on sale, and it was something needed for college. The KitchenAid mixer was cheaper with Gettington than any store by $100. The latest things I've bought was an Xbox One and an Oklahoma Joe's smoker/gas grill combo. Yes, I could have bought these items from Walmart a bit cheaper. But Gettington allows me to stretch my money a little bit farther. It's actually a big help to those who get paid once a month.

    Bottom Line: Yes, I would recommend this to a friend

  • I purchased a tablet

    • By Daniel G.,
    • Pennsylvania,
    • Aug 30, 2018
    • Verified Reviewer

    When I purchased that, they charged me California sales tax, which I think is illegal. I'm from Pennsylvania, not California. Besides, they don't have any distribution in Pennsylvania...our sales tax is 6%, not 8.5%.

    Bottom Line: No, I would not recommend this to a friend

  • Doesn't care about you as a customer

    • By Andrea,
    • Williamsport, PA,
    • Sep 15, 2017
    • Verified Reviewer

    I purchased a bed from them only to discover this bed is a hazard. I told customer service they told me to contact the manufacturer. I can't use this bed because there is a nail sticking out of the headboard. No one has called to check on me or my baby, nor have Gettington tried to resolve this issue. My baby was only seven months when he was injured.

    Bottom Line: No, I would not recommend this to a friend

  • Over priced

    • By Anita,
    • Virginia,
    • Dec 3, 2016
    • Verified Reviewer

    Good products but over priced. Way too much for shipping and handling.

    Bottom Line: No, I would not recommend this to a friend

  • Electronics Buyers Beware!

    • By Lynda M.,
    • Florida,
    • Jul 20, 2016
    • Verified Reviewer

    I should have checked all the negative comments online before I purchased a laptop from Gettingon.com. When it arrived, I was unable to use my headphones, so I IMMEDIATELY returned it and, yes, they did replace it.

    BUT, that was the only good thing they've done! After 2 years, the replacement laptop needs a new motherboard. I wrote to the principal of Gettington and to the Executive VP, COO and CDO of its parent company, Bluestem Brands, Inc. TWICE and received absolutely no response whatsoever.

    There are other places to buy from on the internet. Perhaps, if people stopped buying from them altogether, they'd treat their customers better.

    Bottom Line: No, I would not recommend this to a friend

  • Much better than Fingerhut.

    • By Melinda,
    • Illinois,
    • Aug 18, 2015

    I don't know why there are bad reviews of Gettington but I love shopping with them. I've never had a bad experience yet and they are way cheaper than places like Fingerhut. In my opinion, the prices are comparable to like a regular store such as Wal-Mart. However, Gettington credit plans have much lower interest rates than retail stores. Well, I absolutely love shopping on their website and will continue doing so despite what others said. I love having lower interest payments and my credit score has gone up from making on time payments, so I'm happy and that's all that matters.

    Bottom Line: Yes, I would recommend this to a friend

  • Stay Away!

    • By Kimberly Welzenbach,
    • Billings, MT,
    • Jun 23, 2015

    Stay Away. I purchased a sofa for my daughter moving into her first new apartment. The sofa price was great and was a good quality sofa on sale for $299. However, by the time it was all said and done it cost me nearly $700. If I wanted to spend that much on a sofa I would have gone to the local furniture store for something more elaborate than a small apartment sectional sofa.

    Here's what happened. I purchased the sofa online. After delivery I was informed that the delivery charge was another $150. Since I set this purchase up on a line of credit with this company, I worked with their customer service to set up automatic payments each month. After 5 months of payments, I received a call out of the blue telling me I was late on my payment. After explaining that there shouldn't be any late payments as my account is set up for automatic payment each month, they told me that auto-payment I set up expired. It was only good for 5 months and that I must have made an error setting up the payment schedule.

    I was asked if I wanted to reset the payment schedule. I figured if I was going to go through all that hassle I would just go ahead and get the payoff and pay the full balance, assuming it would be around $350 or so. I almost fell on the floor when they told me my balance was $607. I asked how that was possible after paying for 5 months. How could my balance be more than it was prior the payments they've received. He told me that when my automatic payments were set up that the payment date was scheduled three days after the due date so I've been being charged a late fee every month.

    I confronted him asking why I wasn't notified of any late fees or why the person that worked with me would have set up a payment date that would be late every month. He would not answer the question. I asked to speak with a supervisor. Can you believe he asked me why I wanted to speak with a supervisor? Duh! I told him I felt I was, at minimum, owed a credit for the late fees. He then - FINALLY - offered to credit back late fees. Wow - he offered me a $60 credit. At this point I was so mad, I just wanted to end the relationship all together. I went ahead and paid the ridiculous new balance of $547.67 and asked them to close my account and remove me from all mailing lists and to never contact me again. Do not do business with these rip off artists.

    Bottom Line: No, I would not recommend this to a friend

Showing 1-11 of 13

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