Read 13 Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 1.8
Rating Snapshot:
5 star: 2 4 star: 0 3 star: 1 2 star: 1 1 star:  9
Bottom Line: 15% would recommend it to a friend
Showing 12-13 of 13
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  • Horrible Service. The item Never Shipped

    • By Heidi Whisman,
    • Virginia,
    • Jun 9, 2015

    Just got off the phone with customer support for the third time. I ordered an exercise machine on December 11th and still had not received it. When I talked to customer service exactly one week ago it was decided that I would wait until the 5th to check back and if it had not shipped yet, I would then cancel the order. When I called today to see if it had shipped I was told that the manufacturer canceled the order because "I had moved and it would be shipped to the wrong address!" Although we are planning a move soon, I have not yet moved. I waited 56 days for a delivery and still did not get the product and someone took the liberty of cancelling my order for me before it should have been. This is the first time I have ordered from Gettington and I am sorely disappointed, I will never try to do business with them again.

    Bottom Line: No, I would not recommend this to a friend

  • Horrible service

    • By Dawn Smith,
    • Rhode island,
    • Nov 18, 2013

    Do yourself a favor and do not fall victim to their scams. They send duplicate orders and you are responsible for shipping charges.

    Bottom Line: No, I would not recommend this to a friend

Showing 12-13 of 13

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