About Good2Go Auto Insurance

In business for more than 25 years, Good2Go Auto Insurance is an insurance comparison engine that’s claimed to specialize in inexpensive, minimum coverage car insurance that can “get you behind the wheel for less upfront”—although you can purchase comprehensive and collision coverage if you’d like.

In order to obtain a quote through Good2Go Auto Insurance, you’ll start by entering your zip code, vehicle information (make, model, ownership, primary use, annual mileage, etc.), and primary driver information (name, DOB, marital status, etc.).

Then, you’ll complete the quote by indicating your desired coverage level, current insurance carrier, street address, violations/accidents, additional vehicle and driver info, and more. If you’d like to leave the site and retrieve your quote at a later point, you can access it again by entering your last name, quote number, and zip code.

Sounds like an easy, straightforward quoting process, right? But when the rubber meets the road, how much value does Good2Go Auto Insurance really provide? Consider the following:

Does Good2Go Actually Sell Auto Insurance?

Have you ever driven down the road and seen a sign for an insurance agency? One where you could go in, give a licensed agent your information, and then they’ll shop around for the best auto policy price?

Well, Good2Go Auto Insurance is kind of like that, except it’s up to you to shop around for the best price. In other words, it appears that you’ll be doing all the legwork, while the company earns a commission off the sale of your policy (or the sale of your information, as we’ll discuss in a moment).

How do we know this? After entering all of our information into the appropriate quote fields on the Good2Go website, we were ultimately brought to a page where a list of auto insurance carriers was provided. Then, if we wanted to pursue a quote with a specific carrier, we had to click on the “View Your Quote” button.

However, this wording is misleading, because the reality is that after clicking on this button, you’re simply redirected to the corresponding company’s home page, where you have to start the quote process all over again from scratch.

So what is Good2Go Auto Insurance doing with the information you provide in your “quote?”

Good2Go Auto Insurance is a Lead Generator

According to a disclaimer at the bottom of Good2Go’s final quoting page:

By clicking this button and submitting this form, I affirm that I have read and agree to this website’s Privacy Policy and Terms of Use, including the arbitration provision and the E-SIGN Consent. I consent to being contacted by you, 21st Century, AIS, AllWebLeads Sellers, Allstate, BankRate Sellers, Esurance, EverQuote partnered agents, Farmers, Freeway, GEICO, Hartford, Kanopy, QuoteWizard Sellers, State Farm, Wholesale, or by one or more agents or brokers of your partners which companies I agree may reach me to discuss my interest, at the phone number and/or email address I have provided to you in submitting this form for the purpose of receiving quotes based upon the information I supplied and/or additional information obtained. I consent to being contacted by telephone (via call and/or text) for marketing/telemarketing purposes at the phone number I provided in this form, even if my phone number is listed on a Do Not Call Registry, and I agree that such contact may be made using an automatic telephone dialing system and/or an artificial or prerecorded voice. I also understand my wireless carrier may impose charges for calls or texts. I also understand that my agreement to be contacted is not a condition of purchasing any property, goods or services, and that I may call +1855-840-1737 to speak with someone about obtaining an insurance quote.

In short, Good2Go Auto Insurance doesn’t actually provide you with an auto policy. Instead, it appears they sell your information to agents who represent a whole slew of different companies and organizations, so it’s very likely that you’ll receive a ton of phone calls and/or emails soon after submitting your information.

With this said, it appears that the company only does business in 15 states, and our first quote was not one of these. As such, in order to make sure we were covering all of our bases, we attempted to obtain a new auto quote in one of these states, although we were ultimately presented with the same third-party carrier options.

Similar Options to Good2Go Auto Insurance

Because Good2Go simply appears to be a lead generation website, despite all of their claims otherwise, there doesn’t appear to be anything especially unique about their business model.

This is because there are dozens (perhaps even hundreds) of nearly identical auto insurance lead generation companies out there, including Compare.now (in fact, it appears that Good2Go and Compare.now have partnered), Provide-Savings, US-Quote.com, Car-Insure, and many others. While many of these may not provide any more convenient quotes than Good2Go Auto Insurance, the point is that you have options.

The Good2Go Auto Insurance Claims Process

On top of the confusion surrounding their quoting process, as well as the company’s fuzzy role in providing you with an auto insurance policy, Good2Go’s claims service might leave something to be desired as well.

This is because a claims representative is only available M-F from 8a until 7:20p ET. As such, if your claim occurs outside of these business hours, you’ll be required to leave your information with the automated system and the claims rep will contact you when they return to the office.

As you might imagine, this could be inconvenient, especially if your accident occurs during the weekend and you need immediate attention (such as getting your vehicle to the appropriate repair shop, setting up a rental car, etc.).

Good2Go’s Arbitration Agreement

Finally, keep in mind that by submitting your information through the Good2Go Auto Insurance website, you’ll be automatically bound to an arbitration agreement. In the even of damages, this means your legal rights will be severely restricted, including becoming part of a trial by jury or class action lawsuit.

Do Customers Like Their Good2Go Auto Insurance Policies?

Overall, there were next to no online customer reviews for Good2Go Auto Insurance at the time of our research, although there was one complaint listed on RipoffReport claiming that money was withdrawn from a policyholder’s account after their policy was cancelled.

From a company perspective, Good2Go Auto Insurance (a subsidiary of American Independent Companies) is based out of Atlanta, GA, who held an A- rating with the Better Business Bureau based on 12 closed complaints (as of 6/23/15), most of which appeared to reference difficulty cancelling policies and/or payment issues.

Finally, Good2Go Auto Insurance is powered by EverQuote, another auto insurance lead generation company.

Good2Go Auto Insurance Pricing

As you might imagine, what you’ll pay for your auto insurance policy, whether through Good2Go or another company, depends on dozens of factors, especially any accidents and citations within the last 5 years.

With this said, Good2Go claims your auto insurance rates are guaranteed for a full calendar year, and can be paid via 3 different payment plans:

  • Economy – Your down payment activates your policy, while your first installment is due 20 days later, and your second installment 17 days after that. Then, all remaining payments will be due every 30 days.
  • Quarterly – Payments are due every 4 months.
  • Annual – Pay for your policy in full for 1 year in advance.

Regardless of the payment plan you choose, as soon as your policy is purchased, you’ll receive instant proof of insurance via email or fax.

In order to speak with a Good2Go Auto Insurance representative, you can call toll-free at 855-646-4661.

Can Good2Go Auto Insurance Save You Money?

Chopping to the point: Without the ability to obtain auto insurance rates directly through Good2Go’s website, it’s all but impossible to discern how their prices stack up against the competition.

On top of this, it appears that the company’s basic services are duplicated by numerous other lead generation websites, with no obvious benefits over the competition (i.e. you’ll probably receive a ton of spam and sales calls).

Because of this, if you’re looking to obtain auto insurance rates as quickly as possible, we might recommend a company like The Zebra, who we’ve found offers a straightforward quoting process, lets you know exactly how they’re involved in the transaction, and claims to keep you spam-free throughout.

Want to Learn Expert Tips for Online Safety?

Join over 3 million HighYa readers who receive weekly how-to guides, tips & reviews and get a FREE COPY of our Complete Online Safety e-book. Enter your email below to get started!

9 Consumer Reviews for Good2Go Auto Insurance

Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  9
Showing 1-9 of 9
Sort reviews by:

  • 2 out 2 people found this review helpful

    Will never return phone calls

    I called this company because one of their customers hit me. I could hardly ever speak to a real person. My car has been in the repair shop for going on 3 weeks. The body shop found that something else was needed when the bumper was removed. Both body shop and I have been calling numerous times. Neither they nor I have gotten a call back in 2 weeks. We are very upset.

    The body shop is waiting to hear from them to finish my car. I have even left messages on supervisors voicemail. No return calls. This is poor business. They need to be reported to someone that cares. What kind of business is this? Their voicemail states you will get a call back in 24 hours, not 3 weeks.

    When the ad states cheap, you get what you pay for. Supervisors don't even do their job.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 4 out 4 people found this review helpful

    Good2Go is a good way to go bad

    • aleenayoung@yahoo.com,
    • Oct 21, 2017
    • Verified Reviewer

    I'm trying to simply cancel my insurance because I found a cheaper insurance company and when I call, I would get in touch with someone, but they will send me over to customer service and customer service doesn't answer. I have been at this three times already in three days and never got my satisfaction, and I feel like it's impossible to cancel my insurance with them because I was never really able to get in touch with anyone, and every time I'll try to explain they just send me over to the next line. Like no help at all. Good2Go is full of crap.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 11 out 11 people found this review helpful

    Run from Good2Go

    My daughter was involved in an accident with someone insured by Good2Go. My daughter only has collision, so we had to use their insurance. Worst experience ever. I have never dealt with such an inept unresponsive company in my entire life.

    The accident was on 6/1/17. After several calls to get information for a rental car, she had to get one for work. She still has a rental car, and it is 9/10/17. Their adjuster said there was approximately $1500 worth of damage. Didn't get the check until like August. So we put the car in the shop for repair at that time. The adjuster only wrote up bare minimum repairs, so the body shop has to keep having them come out to reassess the damage.

    Her car is now finished, but Good2Go has not paid for the repair yet so they won't release her car. It's been in the shop for over a month for maybe $2000 worth of damage. Makes no sense! Also, she has paid for a rental car for over three months on her credit cards, and they have not sent a dime in reimbursement yet. And she has been submitting the forms to them monthly. No one ever calls back when we've left messages for the claims rep and his manager. It's lucky when they actually answer the phone when we call.

    We are about to sue them if they don't settle this claim within the next week.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 13 out 14 people found this review helpful

    Worst insurance company ever

    I would give this insurance company zero stars if I could.

    There are many reasons on why this is the worst car insurance company ever. They ALWAYS send your insurance cards past the expiration date or don't send you one at all, but when it comes to payment, that's always early as possible.

    When you call them about your issues that you have to get resolved due to an accident or anything else, the staff is rude and unhelpful, and they try to say you didn't fax anything over to them or never called them when the voicemail was left. They always say they will call you back well they never do!

    Worst car insurance company to go to! Stay away from this company, Good2Go. You will have the worst experience!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 19 out 20 people found this review helpful

    No customer service

    • Pennsylvania,
    • Jul 27, 2017
    • Verified Reviewer

    After three emails and 10 phone calls, and waiting on hold for over an hour, I am still unable to speak or hear from anyone in the company. This company seems to be set up to do nothing more than take customer's money. When you call their customer service number at 888-303-3430, every choice leads back to their payment system.

    I bought car insurance with this company about two weeks ago on July 8, 2017. I purchased another car that needs to be added to my policy on July 20, 2017. I found out that adding another car to my policy cannot be done on their website. The only way to add another car is to call them. I called about ten times so far, waiting on hold on two of those calls for over an hour. I sent three emails as well, and I am still waiting and hoping a return call back or an email reply.

    I bought this car four days ago (July 20, 2017), and cannot get ahold of anyone in this company from the moment I bought this car. Their website is totally useless, and the only thing you can do is pay your bill. This company set up seems almost like a scam because you can only get their automated payment system.

    My desired resolution: give me back my money so I can take my business somewhere else.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 15 out 16 people found this review helpful

    Extremely angry

    I went on their website for a free quote and ended up wanting to purchase the policy with them, and after filling everything out including our credit card info, it said there was an error. So then I went on our computer to retry it, and it said the same thing. But I logged on my bank app, and it said they took out the money twice! But I got no email or insurance cards, and I called their 24/7 call line and of course NO ANSWER. Now I have to keep calling them, or I will have to argue with my bank to cancel the payments. Horrible service!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 26 out 27 people found this review helpful

    Won't call back to let me know what to do

    I had an accident nine days ago on a Saturday afternoon, which I probably within 10 minutes reported to the computer since no one was there to answer my call.

    I was told someone would get back to me within 48 hours in business days, but this didn't happen. There should have been a call back on Tuesday or Wednesday, but upon Thursday I called them. After waiting for a half hour and getting switched back and forth to the wrong people, I was given this claim number and a person to contact. I have left two messages per day for this lady to call me back with no response whatsoever from them.

    I am 61 years old and have never had an accident and do not know what to do. I ask them for help, but still, she doesn't call me back. I have three vehicles insured with them, and you would think at that price range they would have the courtesy to call me back. I have no idea what to do, and they have no customer service person that you can even talk to. I'm trying to get the ball rolling, and she won't call me back. This is very frustrating.

    I would recommend "zip" to have anything to do with them; they are lousy. I would like to say some other words, but I won't. I will guarantee you that I will get away from them as soon as possible. As for recommending them to my dog or yours, it wouldn't be smart. Don't use them.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (1)
    View all 1 commentsHide comments
    • Sep 29, 2017

      Geraldine

      Thanks for sharing. I am also a senior but not stupid. I am just torn because my car that previously belonged to my husband nine years ago is totaled by an insurer and yet, they won't take responsibility. They want me to sign a contract saying that I provided the company with a police report saying it was caused by them. I get so ill and feel sick. That car served me well and I kept up the upkeep and the mileage was a little over 43,000 miles. I get so angry, I keep making myself sick.

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 26 out 26 people found this review helpful

    Insurance claim

    • Albertville, Alabama,
    • May 10, 2017
    • Verified Reviewer

    They totaled my car over the door being hit. I was laughed at because I couldn't understand what they were trying to do. I am a single mom of two kids (one with disabilities), and I also have physical disabilities. They had me mail in my keys and set me up with a rental car in Missouri when I live in Alabama. When I tried to call they wouldn't return my calls.

    When I finally got in touch with someone they expect me to travel an hour and a half to pick up a rental car. If I had a way to do that I wouldn't need one. All this and the young boy who hit me pulling out of his driveway didn't have a license.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 39 out 41 people found this review helpful

    lousy customer service

    • Kittanning, PA,
    • Jan 12, 2017
    • Verified Reviewer

    Everything is fine until you need to speak to them on the phone and have to wait 30 minutes on hold. I had auto withdrawals setup for the monthly payments, and they constantly send cancellation notices because they didn't deduct from my bank account. And with the cancelation notice you get a $10 or $15 fee on top of the missed amount.

    You get what you pay for. Nothing beats having an actual agent in your area where you can call and they answer the phone, or you walk in and get the document that is needed.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-9 of 9

Write a Review for Good2Go Auto Insurance!

Share your experience to help others shop smarter & discover great products.

Write a Review