About Good2Go Auto Insurance

In business for more than 25 years, Good2Go Auto Insurance is an insurance comparison engine that’s claimed to specialize in inexpensive, minimum coverage car insurance that can “get you behind the wheel for less upfront”—although you can purchase comprehensive and collision coverage if you’d like.

In order to obtain a quote through Good2Go Auto Insurance, you’ll start by entering your zip code, vehicle information (make, model, ownership, primary use, annual mileage, etc.), and primary driver information (name, DOB, marital status, etc.).

Then, you’ll complete the quote by indicating your desired coverage level, current insurance carrier, street address, violations/accidents, additional vehicle and driver info, and more. If you’d like to leave the site and retrieve your quote at a later point, you can access it again by entering your last name, quote number, and zip code.

Sounds like an easy, straightforward quoting process, right? But when the rubber meets the road, how much value does Good2Go Auto Insurance really provide? Consider the following:

Does Good2Go Actually Sell Auto Insurance?

Have you ever driven down the road and seen a sign for an insurance agency? One where you could go in, give a licensed agent your information, and then they’ll shop around for the best auto policy price?

Well, Good2Go Auto Insurance is kind of like that, except it’s up to you to shop around for the best price. In other words, it appears that you’ll be doing all the legwork, while the company earns a commission off the sale of your policy (or the sale of your information, as we’ll discuss in a moment).

How do we know this? After entering all of our information into the appropriate quote fields on the Good2Go website, we were ultimately brought to a page where a list of auto insurance carriers was provided. Then, if we wanted to pursue a quote with a specific carrier, we had to click on the “View Your Quote” button.

However, this wording is misleading, because the reality is that after clicking on this button, you’re simply redirected to the corresponding company’s home page, where you have to start the quote process all over again from scratch.

So what is Good2Go Auto Insurance doing with the information you provide in your “quote?”

Good2Go Auto Insurance is a Lead Generator

According to a disclaimer at the bottom of Good2Go’s final quoting page:

By clicking this button and submitting this form, I affirm that I have read and agree to this website’s Privacy Policy and Terms of Use, including the arbitration provision and the E-SIGN Consent. I consent to being contacted by you, 21st Century, AIS, AllWebLeads Sellers, Allstate, BankRate Sellers, Esurance, EverQuote partnered agents, Farmers, Freeway, GEICO, Hartford, Kanopy, QuoteWizard Sellers, State Farm, Wholesale, or by one or more agents or brokers of your partners which companies I agree may reach me to discuss my interest, at the phone number and/or email address I have provided to you in submitting this form for the purpose of receiving quotes based upon the information I supplied and/or additional information obtained. I consent to being contacted by telephone (via call and/or text) for marketing/telemarketing purposes at the phone number I provided in this form, even if my phone number is listed on a Do Not Call Registry, and I agree that such contact may be made using an automatic telephone dialing system and/or an artificial or prerecorded voice. I also understand my wireless carrier may impose charges for calls or texts. I also understand that my agreement to be contacted is not a condition of purchasing any property, goods or services, and that I may call +1855-840-1737 to speak with someone about obtaining an insurance quote.

In short, Good2Go Auto Insurance doesn’t actually provide you with an auto policy. Instead, it appears they sell your information to agents who represent a whole slew of different companies and organizations, so it’s very likely that you’ll receive a ton of phone calls and/or emails soon after submitting your information.

With this said, it appears that the company only does business in 15 states, and our first quote was not one of these. As such, in order to make sure we were covering all of our bases, we attempted to obtain a new auto quote in one of these states, although we were ultimately presented with the same third-party carrier options.

Similar Options to Good2Go Auto Insurance

Because Good2Go simply appears to be a lead generation website, despite all of their claims otherwise, there doesn’t appear to be anything especially unique about their business model.

This is because there are dozens (perhaps even hundreds) of nearly identical auto insurance lead generation companies out there, including Compare.now (in fact, it appears that Good2Go and Compare.now have partnered), Provide-Savings, US-Quote.com, Car-Insure, and many others. While many of these may not provide any more convenient quotes than Good2Go Auto Insurance, the point is that you have options.

The Good2Go Auto Insurance Claims Process

On top of the confusion surrounding their quoting process, as well as the company’s fuzzy role in providing you with an auto insurance policy, Good2Go’s claims service might leave something to be desired as well.

This is because a claims representative is only available M-F from 8a until 7:20p ET. As such, if your claim occurs outside of these business hours, you’ll be required to leave your information with the automated system and the claims rep will contact you when they return to the office.

As you might imagine, this could be inconvenient, especially if your accident occurs during the weekend and you need immediate attention (such as getting your vehicle to the appropriate repair shop, setting up a rental car, etc.).

Good2Go’s Arbitration Agreement

Finally, keep in mind that by submitting your information through the Good2Go Auto Insurance website, you’ll be automatically bound to an arbitration agreement. In the even of damages, this means your legal rights will be severely restricted, including becoming part of a trial by jury or class action lawsuit.

Do Customers Like Their Good2Go Auto Insurance Policies?

Overall, there were next to no online customer reviews for Good2Go Auto Insurance at the time of our research, although there was one complaint listed on RipoffReport claiming that money was withdrawn from a policyholder’s account after their policy was cancelled.

From a company perspective, Good2Go Auto Insurance (a subsidiary of American Independent Companies) is based out of Atlanta, GA, who held an A- rating with the Better Business Bureau based on 12 closed complaints (as of 6/23/15), most of which appeared to reference difficulty cancelling policies and/or payment issues.

Finally, Good2Go Auto Insurance is powered by EverQuote, another auto insurance lead generation company.

Good2Go Auto Insurance Pricing

As you might imagine, what you’ll pay for your auto insurance policy, whether through Good2Go or another company, depends on dozens of factors, especially any accidents and citations within the last 5 years.

With this said, Good2Go claims your auto insurance rates are guaranteed for a full calendar year, and can be paid via 3 different payment plans:

  • Economy – Your down payment activates your policy, while your first installment is due 20 days later, and your second installment 17 days after that. Then, all remaining payments will be due every 30 days.
  • Quarterly – Payments are due every 4 months.
  • Annual – Pay for your policy in full for 1 year in advance.

Regardless of the payment plan you choose, as soon as your policy is purchased, you’ll receive instant proof of insurance via email or fax.

In order to speak with a Good2Go Auto Insurance representative, you can call toll-free at 855-646-4661.

Can Good2Go Auto Insurance Save You Money?

Chopping to the point: Without the ability to obtain auto insurance rates directly through Good2Go’s website, it’s all but impossible to discern how their prices stack up against the competition.

On top of this, it appears that the company’s basic services are duplicated by numerous other lead generation websites, with no obvious benefits over the competition (i.e. you’ll probably receive a ton of spam and sales calls).

Because of this, if you’re looking to obtain auto insurance rates as quickly as possible, we might recommend a company like The Zebra, who we’ve found offers a straightforward quoting process, lets you know exactly how they’re involved in the transaction, and claims to keep you spam-free throughout.

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20 Consumer Reviews for Good2Go Auto Insurance

Average Consumer Rating: 1.1
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 0 1 star:  19
Showing 1-11 of 20
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  • The WORST customer service I've experienced

    • Washington, PA,
    • Oct 10, 2018
    • Verified Reviewer

    I've been with Good2Go for at least 4 years. As long as you don't need anything, they're ok.

    I bought a new vehicle and wanted to put that vehicle on my policy and remove the old one. I called yesterday at 9 am and the automated system won't let you remain on hold. It says enter your number and you will not lose your place in line and a representative will call you back. I did this 4 times yesterday and NO ONE called back.

    I messaged them on Messenger...six hours later a representative messages me back and asks me for my info. Then gives me a link to go to which had an error message and says someone will contact you. No one ever did. I call at 8:30 this morning and after 25 minutes a rude woman answers and is rude from the get-go. If this company had an app like others do, they wouldn't have so many calls. I politely asked the representative which was the best way to contact them. Of course, she answers me rudely and says to call on Tuesday through Thursday, then tells me you can only do two things on their website - make a payment (which they charge you $5 each time) and make a claim.

    Bottom Line: No, I would not recommend this to a friend

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  • Not good to go

    • Pennsylvania,
    • Oct 2, 2018
    • Verified Reviewer

    So, I had a terrible experience with a claims person in this company. I do not hold insurance with this company, but the person my child was in an accident with has insurance with them. First, she tried to be professional. Unfortunately she did not do her job accordingly. She passed judgment on my child because she is a new driver, she didn't even investigate the whole situation. She went based off of what the man told her instead of look at both sides. Please, people, make sure you deal with a company that can deal with you EQUAL, not like trash as she did!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    To everyone who needs insurance coverage to satisfy state law

    • Wisconsin,
    • Sep 6, 2018
    • Verified Reviewer

    I am 30 years old. I've not had one accident since I began driving at 16. The reason I'm here is to tell you, please, ONLY switch to this insurance if you are a very careful driver, you've never had an accident, don't drive crazy, you live in a more rural town, and you only need the insurance to show a cop that you're "legal" on the road...

    Otherwise, this insurance is not for you. Trust me, and trust all the other reviews. It's cheap for a reason. If you like customer service, speedy payouts, etc. These things are not a part of your insurance package. You will hate this company if you ever need to use coverage.

    I only recommend this insurance if you will never have to call them due to an accident. There are many people who drive a couple miles a few times a week. These are who this insurance is good for. It's not good for people who drive to and from work, live in suburbs, cities, etc. If this company is your last option, I guess I'd recommend them but you better not drink or drive, speed, pay attention, etc. Avoid an accident at all costs.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Don’t do it

    • Birmingham, England,
    • Aug 27, 2018
    • Verified Reviewer

    The worst customer service, they were good for the first six months, and the prices go up like crazy, over $150 for no reason. When you call customer service, you will wait over one hour to speak to someone and the answer will be that they have nothing to do with states price going up. It’s not troth, more like the brand name.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Horrendous customer service

    • Pennsylvania,
    • Aug 24, 2018
    • Verified Reviewer

    Their customer service is absolutely terrible. I have been with this company for two and a half months, and I cannot wait until I can get insurance elsewhere. First off, no matter when you call you will never speak with a representative right then and there. You will always be asked to provide a telephone number where you will normally be called back about two to three hours after the initial phone call. Their customer service representatives are rude and don't know what the heck they're talking about. You'll get five different answer's from three different representatives. This place is literally a joke! If you setup auto pay its $12 because of its a convenience to us customers. This joke of an insurance company.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Please, don't ever use this company!

    • Connecticut,
    • Apr 27, 2018
    • Verified Reviewer

    I switched to this company because our previous policy was coming due and the rates went up, so I decided to shop around. Good2Go happened to be the best quote we got. So, we decided to give it a try. We always see the commercials, so why not.

    After being with this company for three months, we bought a new car. Our new vehicle required different coverage. So, I called Good2Go to get the vehicle added to our policy and get an ID card and binder. It took me one week to get a hold of someone. Yes, you read that correctly...one week! I spent a total of five hours waiting on the phone to get a representative, I left messages and sent numerous emails.

    Finally, I found new insurance, because this company held up my new vehicle for a week and made what was a smooth process, stressful. I had to pretty much threaten them in an email to cancel my policy immediately, and it took me another two weeks to get a refund. They are horrible and they missed out on more business. What a shame. If they continue to operate like this, they won't be in business much longer.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • May 21, 2018

      Ari J.

      When you canceled your policy, was there a fee? I can’t deal with this company and want to get out ASAP.

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  • 7 out 7 people found this review helpful

    Cheap and greedy

    Please don't just choose this company because they are cheap! That's ALL they are! You have a claim? Expect only 5-10% of that back. Also, if you need a tow, free for up to 20 miles and a 3-hour wait in the fast lane while an officer concerns you and your company of everyone's well being. Buckle up baby; you'll be waiting a while unless you're okay with only $25 back for no matter how much you have to pay for towing. "Company Policies." And that's all if you took the 30-60 minutes to wait on the phone for them. Nowhere is any of this written in the "policies," but it's Good2Go's "policy." Good luck, god bless, try State Farm.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Customer “NO” service

    • Atlanta, GA,
    • Feb 22, 2018
    • Verified Reviewer

    As most of all the other reviews, I to would also to give a big, fat ZERO stars if it were an option. The worst insurance company I’ve ever been with.

    I’ve been with Good2Go insurance for two years and have been canceled twice for NO reason at all. No email notification, phone call, or letter explaining why or that I’ve even been canceled. I have never missed a payment or failed to pay the full balance due each month. The only way I find out is when I call in to make a payment over the phone on their automated system.

    This is a scam. They do this as their way of keeping you around because they know that it goes into the statewide insurance system as a lapse in coverage and no other insurance agency is going to ensure you with a lapse in coverage, or if they do it’s going to be an extremely high rate, and also the Georgia DMV is notified, and you have to pay a $25 lapse in coverage fine. A couple months before your policy is due to expire they cancel it for no valid reason so that you will HAVE to go back with them. This is absolutely ridiculous.

    Not to mention their customer “NO” service is terrible. It’s like dealing with a bunch of crooks and idiots. I will be calling my state insurance commissioner today to report them. I’ve had enough of sheisty businesses taking advantage of hard-working, honest people.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    Terrible! Just try to get a hold of someone to help!

    The only way you are going to speak to a supervisor is if you send an email and wait for them to respond days later. If it's an urgent matter, then you are out of luck.

    I paid $400.38 for my policy and due to some issues with them telling me the wrong thing, I was told I had to pay another $94.00 two days later or lose coverage. I was disgusted and outraged. I have an email saying sorry about the computers, thanks for payment, you are covered, and when I inquire about my ID cards, I was told I can get them after another $94.00.

    BEWARE. You get what you pay for. I am in the process of looking for other companies now!

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 17 people found this review helpful

    Horrible, horrible, horrible

    My grandmother has a policy with Good2Go, but after this, I will make sure she takes her business elsewhere.

    Since she’s elderly, I was handling a claim on her behalf. Today I contacted her adjuster. I called three times before I got an answer (which that was definitely not a problem). The adjuster picked up the phone, and her exact words were “This is Ashley, you have called this phone four times. I have a customer, do you want me to transfer you to the voicemail or hold!” Caught by complete shock, I decided to hold. Once she returned to the phone I politely told her that was very rude of her to answer the phone in that manner, then she said to me “it was rude of me to keep calling.”

    At this point, I could not believe what I was hearing. She was beyond rude and unprofessional. After I got the information I needed, which was her email address. I ended the call saying "Thank you," even after all of the rudeness. I said, "Thank you" and her response was "Umm huh." Okay so now I’m saying to myself this insurance company is a JOKE and could not be real in no possible way.

    I realized that I had to report this to a manager, so I called back and followed the prompts to speak with someone in claims. After waiting for 20 minutes, a lady comes on the line and stated she was an operator and was NOT claims. In the middle of me trying to tell her what it was that I needed, the lady transferred me right back in the queue. I was highly upset. Now my thought process is the managers may act just like the representatives.

    I have never experienced anything like this before. This company should seriously be called "Good2Go Somewhere Else." Such a horrible experience.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Fake site

    This site is fake. I tried to get a quote and have never got one yet, so I think that they should not be allowed to advertise this site. I would not tell my friends about it because no one can use it anyway. Thank you for nothing. Scammer.

    Bottom Line: No, I would not recommend this to a friend

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