Read 25 Gotham Steel Crisper Tray Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 2.4
Rating Snapshot:
5 star: 4 4 star: 5 3 star: 1 2 star: 1 1 star:  14
Bottom Line: 44% would recommend it to a friend
Showing 12-22 of 25
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  • 15 out 16 people found this review helpful

    Tricked senior citizens

    • By Sandra,
    • Florida,
    • Jul 3, 2017
    • Verified Reviewer

    I love the product, but they trick you by upgrading your order without authorization. My 81-year-old mother ordered the "$19.99 and get one additional" by phone. What she got was three "Deluxe" trays and then charged over $76.00. She did NOT upgrade. Watch out for these people; they also don't give you a total at the end! This from the customer sales person I spoke to.

    Extremely bad customer service!

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 15 people found this review helpful

    Rip off

    No directions or recipes. You have to go online and buy the book or go on Kindle. Ridiculous! Nothing that I have tried to fry has worked. Totally disgusted. What a rip off. Don't waste your time or money.

    Bottom Line: No, I would not recommend this to a friend

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  • 50/50

    • By Ana N.,
    • Georgia,
    • Nov 1, 2019
    • Verified Reviewer

    The cooking is great. The cleanup does not match the description. After a year of careful use and maintenance, items stick. I wish it worked as promoted. I will never buy any Copper Crisper item again.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 11 people found this review helpful

    Cooking food as pictured with the crisper

    The item came with little instructions. I didn't know how to make the chicken or fries as pictured. I seasoned chicken and placed it on the crisper. I was pleased. Though not as shown, the chicken was fairly crisp outside and juicy inside.

    Fries fries were a disaster. I tried lightly oiling them and baked, and the grease remained on top and left a greasy product. I tried cooking without the oil, and the potatoes took forever to cook and were too hard to eat. I had tested them along the way. AWFUL is the word. Perhaps frozen fries or frozen breaded chicken might work. I must say it was a disappointment.

    I purchased three; gave one away and still have one I can't give to anyone else. DISAPPOINTED.

    Bottom Line: No, I would not recommend this to a friend

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  • Cleaning issues

    • By David W.,
    • N6K 4L8 ,
    • Dec 4, 2019
    • Verified Reviewer

    Using this tray for about a year for fries, wings, etc. The screen itself is easy enough to clean with a soak and a scrub with a plastic scrub pad. It's the pan I have a problem with.

    Grease splatter bakes on and is difficult if not impossible to get off. I've tried soaking and dissolving a dishwasher pod and letting it sit but still can't scrub it off nor will it come off in the dishwasher. The finish is not the same as the frying pans so can't resist abrasives.

    All in all, it's a good product except for the cleaning issue. Anyone have any suggestions for a good cleaner?

    Bottom Line: Yes, I would recommend this to a friend

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  • 36 out 41 people found this review helpful

    Size matters

    • By Paul Waldron,
    • Warrington, Pennsylvania,
    • Mar 7, 2017
    • Verified Reviewer

    All of the Copper products I have get four stars. The five-star rating isn't given because I'd love to see something larger than 9.5 inches, especially those I'd use in the oven.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Gotham Steel Crisper

    • By Regina Silver,
    • North Carolina,
    • Jun 7, 2017
    • Verified Reviewer

    It works pretty good, but not as good as I thought it would. Not as crispy, but not bad. All of Gotham's products are awesome! You get what you pay for. And, it saves you money! So, it's a great deal, all in all.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 12 people found this review helpful

    Gotham Copper Crisper

    The buy one, get one free with the handling of $6.95, so it cost $19.98. The pans are small, 9" by 12." It is so easy to clean. No scrubbing.

    Also, you can buy these crispers in Ollie's Bargaining Outlet for $9.98 each, not $19.98 in Bed Bath & Beyond.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 4 people found this review helpful

    Gotham Steel Crisper Tray

    • By Jennie S.,
    • Hermitage, PA,
    • Nov 13, 2018
    • Verified Reviewer

    Love the tray, but no cookbook came in the box. I've had to guess how to use it. Some things are ok but I still wish it came with the book it was advertised to have in the box. SAD...

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Like the product

    • By Reg R.,
    • West Kelowna, British Columbia, Canada,
    • Dec 29, 2018
    • Verified Reviewer

    Everything we cook turns out well. Our only complaint is the tray does stain and the marks won’t come off. No big deal, but the ads do show everything wiping off easily. Also, I bought a bacon cooker but it is a pain to clean. The bacon was delicious.

    Bottom Line: Yes, I would recommend this to a friend

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  • 12 out 12 people found this review helpful

    Excellent product.

    I have just read complaints about "no recipes." If you google "Gotham Steel Crisper Tray Recipe Book" you can find a link to 50 recipes including appetizers, main dishes, sides and vegetables, desserts and sweets - all free to download.

    Mine just arrived yesterday, and I cooked bacon - it was fantastic! I preheated the oven as directed and it took 15 minutes. I'm looking forward to trying many other recipes. I ordered two trays so I can cook double for a crowd.

    Good luck.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 12-22 of 25

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