What is The Gotham Steel Smokeless Grill?

By HighYa Staff
Published on: Nov 9, 2017

Promising to be an effective way to barbeque indoors without all of the smoke, the Gotham Steel Smokeless Grill aims to give users the option to cook their favorite dishes all year round. The makers of the grill say that it provides the perfect amount of even heat spread over its surface area, which measures 21 inches diagonally.

The product’s commercial mentions that it is made of what the company refers to as a Ti-Cerama surface, combing a strong, titanium base with a ceramic coating that metal utensils won’t be able to scratch. They go on to state that this coating makes for a non-stick grilling surface, even when it comes to messy foods like barbecue chicken and cheese-based dishes.

So, what’s the secret to achieving that grilled perfection without all of the smoke? Can you truly expect the product to allow you to grill your favorite foods at any time of the year?

Can the Gotham Steel Smokeless Grill Really Work Indoors Without Any Smoke?

On the website, we’re told that the key to the product’s smokeless design lies in its cooling drip pan, which collects oils and fats, allowing them to cool slowly without creating any smoke in the process. This is due to the pan preventing these liquids from sizzling (producing smoke in the process), allowing you to grill indoors without fear of setting off the fire alarm.

Of course, this certainly sounds good, but without testing the product out ourselves, we can’t state with certainty that you can cook anything on the grill without emitting any smoke at all. Still, the product’s commercial shows users cooking many different dishes, all without any visible signs of smoke escaping in the process.

Gotham Steel Smokeless Grill Pricing & Return Policy

As of this writing, the Gotham Steel Smokeless Grill was available both from the manufacturer directly and on Amazon.com. From the former, it is available in installments amounting to four equal payments of $19.99, with free shipping. You also have the option of adding on a bonus griddle for an additional $10 fee.

On Amazon, the product is only sold as a one-time purchase for $79.95. Shipping is also free, though there doesn’t appear to be an option to include the additional griddle with your order.

Through the manufacturer’s website, you’ll have 90 days to reach out to customer support at 833-559-3367 in order to request a refund for any reason. They state that any defective units will be replaced free of charge as well.

On Amazon, you’ll be subject to the company’s standard 30-day return policy, which can be handled through your orders tab.

Gotham Steel Smokeless Grill vs. Alternative Smokeless Grill Options

If you’ve made it this far, it’s likely that you are interested in the concept of being able to grill your favorite foods indoors whenever you like, but is the Gotham Steel offering the only one available?

As it turns out, a simple Google or Amazon search for “smokeless indoor grill” pulls up dozens of results, each with various feature sets, designs, and cooking surface areas to choose from. So, knowing this, how does the Gotham Steel product hold up to these other options in terms of pricing, features, and reviews? Let’s take a look.

On Amazon, two of the highest-rated products we found during our research were the Hamilton Beach 25361 Indoor Grill and the Kitchen + Home Stovetop Grill. While these products represent the same end-result of smokeless indoor grilling, they each feature slightly different functionalities.

For instance, the Hamilton Beach product has a closable lid that comes in both a windowless and windowed option. This lid allows you to cook without smoke, but the tradeoff is that the cooking space seems to be a bit smaller than that of the Gotham Steel product, at around 12” by 9”. The product currently sells for $47.99 or $66.83, depending upon which version you choose.

The Home + Kitchen product is actually a stove-mounted grilling plate, making it one of the cheapest options for smokeless grilling, coming in right at $17.99 as of this writing. However, you’ll need a stove to make this work, and many reviewers left comments stating that they still had a few issues with smoke, depending on the item they were cooking.

If you’re trying to decide which smokeless grilling option will be best for you, ask yourself these leading questions going into your purchase:

  • What size cooking area do you have to work with? If you have a very small, cramped space, or if you only need to feed one or two people, a product with a smaller surface area may be ideal. However, if you cook for the whole family and have room for it, a larger surface area will always give you more flexibility with your cooking.
  • Determine what essential features you are looking for. Do you need a closeable lid, or a ceramic coating? How many heat settings would you like to have? How easy is the cleanup and storage process? Asking yourself these questions early one will help guide you towards the product that is most likely to serve you well in the long run.
  • Always understand the return policy fully before pulling the trigger on a product. This is especially true when ordering online, as you won’t be able to actually get your hands on the device until after you’ve paid for it. If you find that it doesn’t meet your needs in the end, you’ll want to be able to get your money back.

The Bottom Line: Does the Gotham Steel Smokeless Grill Deliver?

Can you truly expect the Gotham Steel Smokeless Grill to provide year-round grilling indoors without having to deal with excessive amounts of smoke? Based on the product’s design, as well as the examples shown in its commercial online, we feel as though there’s a strong possibility that the answer is yes.

That said, as we mentioned earlier, without having tested the grill out ourselves, we can’t state this outright. And even though the product may indeed work as advertised, that doesn’t necessarily mean that it’s right for everyone. As covered in the section above, it’s extremely important to decide which option will work best for you and your family’s needs.

If you’d like to jump in and give the Gotham Steel Smokeless Grill a shot, keep in mind that you’ll be able to return it within 90 days (or 30 on Amazon) for a refund, should you decide that it isn’t a good fit for you in the long run.

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6 Consumer Reviews for Gotham Steel Smokeless Grill

Average Consumer Rating: 1.3
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 0 1 star:  5
Bottom Line: 0% would recommend it to a friend
Showing 1-6 of 6
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  • Do not order!

    • Jonesboro, Arkansas,
    • Jan 18, 2018
    • Verified Reviewer

    I ordered the grill with the extra $10.00 to upgrade for the griddle to be included (which was what I really wanted). I got the griddle finally without the griddle or the shish kabob skewer thing that was also supposed to be included.

    It is impossible to contact the company by phone. It would only offer you more and more crap that you obviously do not want after receiving the incorrect order already. The recording even told me to "hang up the phone now," and when I didn't, it started spewing a high pitched noise and disconnected the call.

    I plan to contact the BBB, which they are surely familiar with already. Do NOT order. If you really want it, order from Amazon or someone reliable.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    No grill yet!

    After seeing the Gotham promotion on TV, I ordered the grill over the phone on 10/26/17. When I didn't receive any email confirmation of my purchase a few days later, I called and was told they had the order and the product was on back order and would be 2 to 3 weeks. I asked for an email confirmation and was told I would receive it shortly.

    On November 21 I called again and was told it was still on back order and would be another 2 weeks. I again asked for an email confirmation of my order and was told it would be sent. December 15th I noticed they had charged my credit card for the purchase, so I called and was told "it is being shipped as we speak," and I again asked for email confirmation and a tracking number. I was told that would be done as soon as it shipped.

    One week later I have received no email or product! The only thing I can review at this time is the very deceptive customer service practices.

    Bottom Line: No, I would not recommend this to a friend

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    • Dec 29, 2017

      Stephanie Hemphill

      I have received some of the same comments from the company. I ordered mine on 11/16/17 and still don't have it. The tracking number provided on the website says that it's at the post office. They charged me $49.98 on 12/21/17 for the deluxe version and the tracking receipt says they do not have the bonus griddle or quad kabob which has been canceled. Yet, they still are charging me the $29.99 upgrade fee. In January, February, and March they charged me $19.99. I hope they are counting the 90 days as of when you receive it, otherwise, they have already used up 45 days.

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  • 7 out 7 people found this review helpful

    Deception from the start

    • Dallas, TX,
    • Dec 21, 2017
    • Verified Reviewer

    I placed my order for the Deluxe model on 11/17/2017. I waited about two weeks before I called customer service to ask about the status of my order. I was informed that my order was on back order. I wasn’t notified of the delay and suggested to cancel the order. The operator offered a ten dollar reduction in price to keep the order. I accepted.

    Two weeks later I called customer service to inquire about the order status. I was informed that the order was shipped but no documentation of payment had been shown. I was given a date of payment from the bank, but no proof from my bank. I called again later that day and asked about the status only to be told that the order was on back order AND an order of a replacement part had been placed.

    After all of this, my bank showed a withdrawal of $109.00 on 12/20/17. I was told to expect the product after Christmas! I doubt I’ll open it, just send it back for a refund. If you really record your customer service transactions, learn from them.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Buy it where you can make a easy return!

    • Chicago, IL,
    • Dec 13, 2017
    • Verified Reviewer

    If you call, be prepared to wait on the phone 10 to 20 minutes for service. Mine had a chip in the handle. No instructions on returning theproduct, so I called and was just told to just mail it to Gotham's address. Also, the ad states that it is not sold in stores, but Walmart, Amazon, and Bed Bath & Beyond ($69 plus their 20% off coupon too at Bed Bath & Beyond), to name a few, sell this Gotham S/L Grill and also include the $10 extra Bonus Griddle. Other retailers are much cheaper too, $30 to $40 less then the $90 TV price. Check online first!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Don't waste your money. If I could give it zero stars, I would.

    • Whitehall, MT,
    • Dec 12, 2017
    • Verified Reviewer

    I bought this grill from a catalog. The first time I tried to use it, I couldn't get the plug to fit into the grill as the prongs on the grill did not even match up to the holes in the control. It states to "insert firmly," but that is a joke because if the holes don't line up, you can't insert it at all. I also don't like the fact that the TV infomercial shows you can put everything in the dishwasher. That is a lie. It states right in the book that the grill cannot be put in the dishwasher.

    It is going back. I have to wait for a return label, which the catalog customer service says could take 24-48 hours. I just want to get rid of this thing and get my money back. It is a joke.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    Not exactly what I expected

    All the advertisements want to make you believe that the grill marks will create a grill taste. It doesn't. Yes, it cooks the steak with grill marks. Tender and flavorful, yes. But no, it does not taste like it just came off an outside grill with charcoal. The grill marks do not infuse a grill flavor.

    Bottom Line: No, I would not recommend this to a friend

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