What Is the Gotham Steel Smokeless Grill?

By HighYa Research Team
Published on: Nov 9, 2017

Promising to be an effective way to barbeque indoors without all of the smoke, the Gotham Steel Smokeless Grill aims to give users the option to cook their favorite dishes all year round. The makers of the grill say that it provides the perfect amount of even heat spread over its surface area, which measures 21 inches diagonally.

The product’s commercial mentions that it is made of what the company refers to as a Ti-Cerama surface, combing a strong, titanium base with a ceramic coating that metal utensils won’t be able to scratch. They go on to state that this coating makes for a non-stick grilling surface, even when it comes to messy foods like barbecue chicken and cheese-based dishes.

So, what’s the secret to achieving that grilled perfection without all of the smoke? Can you truly expect the product to allow you to grill your favorite foods at any time of the year?

Gotham Steel Smokeless Grill Pricing & Return Policy

As of this writing, the Gotham Steel Smokeless Grill was available both from the manufacturer directly and on Amazon.com. From the former, it is available in installments amounting to four equal payments of $19.99, with free shipping. You also have the option of adding on a bonus griddle for an additional $10 fee.

On Amazon, the product is only sold as a one-time purchase for $79.95. Shipping is also free, though there doesn’t appear to be an option to include the additional griddle with your order.

Through the manufacturer’s website, you’ll have 90 days to reach out to customer support at 833-559-3367 in order to request a refund for any reason. They state that any defective units will be replaced free of charge as well.

On Amazon, you’ll be subject to the company’s standard 30-day return policy, which can be handled through your orders tab.

Gotham Steel Smokeless Grill vs. Alternative Smokeless Grill Options

If you’ve made it this far, it’s likely that you are interested in the concept of being able to grill your favorite foods indoors whenever you like, but is the Gotham Steel offering the only one available?

As it turns out, a simple Google or Amazon search for “smokeless indoor grill” pulls up dozens of results, each with various feature sets, designs, and cooking surface areas to choose from. So, knowing this, how does the Gotham Steel product hold up to these other options in terms of pricing, features, and reviews? Let’s take a look.

On Amazon, two of the highest-rated products we found during our research were the Hamilton Beach 25361 Indoor Grill and the Kitchen + Home Stovetop Grill. While these products represent the same end-result of smokeless indoor grilling, they each feature slightly different functionalities.

For instance, the Hamilton Beach product has a closable lid that comes in both a windowless and windowed option. This lid allows you to cook without smoke, but the tradeoff is that the cooking space seems to be a bit smaller than that of the Gotham Steel product, at around 12” by 9”. The product currently sells for $47.99 or $66.83, depending upon which version you choose.

The Home + Kitchen product is actually a stove-mounted grilling plate, making it one of the cheapest options for smokeless grilling, coming in right at $17.99 as of this writing. However, you’ll need a stove to make this work, and many reviewers left comments stating that they still had a few issues with smoke, depending on the item they were cooking.

If you’re trying to decide which smokeless grilling option will be best for you, ask yourself these leading questions going into your purchase:

  • What size cooking area do you have to work with? If you have a very small, cramped space, or if you only need to feed one or two people, a product with a smaller surface area may be ideal. However, if you cook for the whole family and have room for it, a larger surface area will always give you more flexibility with your cooking.

  • Determine what essential features you are looking for. Do you need a closeable lid, or a ceramic coating? How many heat settings would you like to have? How easy is the cleanup and storage process? Asking yourself these questions early one will help guide you towards the product that is most likely to serve you well in the long run.

  • Always understand the return policy fully before pulling the trigger on a product. This is especially true when ordering online, as you won’t be able to actually get your hands on the device until after you’ve paid for it. If you find that it doesn’t meet your needs in the end, you’ll want to be able to get your money back.

The Bottom Line: Does the Gotham Steel Smokeless Grill Deliver?

Can you truly expect the Gotham Steel Smokeless Grill to provide year-round grilling indoors without having to deal with excessive amounts of smoke? Based on the product’s design, as well as the examples shown in its commercial online, we feel as though there’s a strong possibility that the answer is yes.

If you’d like to jump in and give the Gotham Steel Smokeless Grill a shot, keep in mind that you’ll be able to return it within 90 days (or 30 on Amazon) for a refund, should you decide that it isn’t a good fit for you in the long run.

Read 56 Gotham Steel Smokeless Grill Customer Reviews and Complaints

Write a Review
Average Customer Rating: 1.7
Rating Snapshot:
5 star: 7 4 star: 0 3 star: 1 2 star: 9 1 star:  39
Bottom Line: 13% would recommend it to a friend
Showing 1-11 of 56
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  • Very disappointed

    • By Melanie L.,
    • Longmont, CO,
    • Jan 31, 2020
    • Verified Reviewer

    I purchased the grill after seeing a TV advertisement last year, I'm still within the year of my purchase. I have returned it once a few months ago due to the electrical cord (pieces were loose). I had to pay for shipping and they returned a new grill to me. Now it won't heat at all. I called and they promptly gave me a return code and where to return it. Today I went to USPS to get it returned and the cheapest cost to return it via normal mail is $29.99. My husband returned it last night and I imagine he paid the fee without thinking but when I started to analyze this just now I figured we would have spent $60 total since the purchase of the grill which was $80 total. I'm very disappointed, should have bought it at Walmart. And why does it keep breaking? I loved it for the short time that we got to use it but this is ridiculously expensive to send back. The company should have a free return, especially within the year to keep customers happy and show responsibility for the product.

    Bottom Line: No, I would not recommend this to a friend

  • Not smokeless

    • By Mike W.,
    • Garden City, KS,
    • Jan 28, 2020
    • Verified Reviewer

    I bought this with the idea of cooking a lot of different meats on it. Well, the hamburgers filled the house with smoke, the pork chops smoked up the house a little, the chicken tenders didn’t smoke, but to cook them to 165-degree internal temp I had to cook it so long it was dried out and I couldn’t eat it. I’ll be contacting the company to see if they stand by their product!

    Bottom Line: No, I would not recommend this to a friend

  • Gotham Steel Smokeless Grill isn’t smokeless!

    • By Deanne D.,
    • Newfoundland and Labrador, Canada,
    • Jan 3, 2020
    • Verified Reviewer

    Got the Gotham smokeless grill as a Christmas gift from my in-laws. Used it for homemade burgers and my house was filled with smoke! Had to open doors and windows. There was a haze all through the house. Will be returning it back to the store purchased from.

    Not recommended to anyone for indoors!

    Bottom Line: No, I would not recommend this to a friend

  • Very unhappy customer

    • By Carolyn B.,
    • Dothan, AL,
    • Oct 8, 2019
    • Verified Reviewer

    When I saw the demonstration of the smokeless grill on HSN, I was very excited. It was shown as very easy to clean up...just wipe with a paper towel. I have used the grill only two times, and both times, I have ended up with a mess! I called Customer Service and asked what to do. She said to soak it. I told her that I have done that, but it hasn't helped. I have even soaked it overnight but it is still not clean. I asked if there is something I can put on the grill to keep food from sticking, especially if it has been marinaded. She said no. I am extremely disappointed in the product and will not use it again.

    Bottom Line: No, I would not recommend this to a friend

  • NOT smokeless, NO even heat

    • By Pat S.,
    • Louisiana,
    • Sep 22, 2019
    • Verified Reviewer

    I thought I'd set the smoke alarm off with the amount of smoke that was put out. I put some water in the drip tray and it got better. THEN, as far as the EVEN heat...WRONG! I did shish kabobs. The chicken was right over the coil and shrimp were on the other end. Chicken cooked well, but the shrimp was raw! Nothing close to even heat. I have called Customer Service. They were willing to give me a $10 credit to keep it, but I'd prefer returning.


    Not pleased AT ALL!

    Bottom Line: No, I would not recommend this to a friend

  • Love it!

    • By Michelle D.,
    • Oklahoma,
    • Sep 5, 2019
    • Verified Reviewer

    I bought the smokeless grill for my dad because he loves to grill but with him getting older the heat outside is harder on him, but when I bought this he wasn't sure at first but then fell in love with it. He wants to grill every night now. It works so great. Thanks Gotham Steel, I love all your cookware.

    Bottom Line: Yes, I would recommend this to a friend

  • Work

    • By John H.,
    • Jacksonville, FL,
    • Aug 20, 2019
    • Verified Reviewer

    Did not even work for a month. Chinese junk. This is not fake news. For $80 I would think it should work more than 3-4 weeks. The griddle quit. Got it a Bed Bath & Beyond. The grill works, but for how long, the griddle just quit. Chinese junk.

    Bottom Line: No, I would not recommend this to a friend

  • Gotham Steel Smokeless Grill

    • By Lisandra H.,
    • Pennsylvania,
    • May 3, 2019
    • Verified Reviewer

    I like the Gotham Steel Grill because it's the beautiful thing I use in my life. I don't have to burn anything else in my life, I can cook with no problem and my family loves Bar-B-Q all year round, thank you Gotham Steel Grill.

    Bottom Line: Yes, I would recommend this to a friend

  • Scam

    • By Jean-Marie T.,
    • Val-des-Bois, Quebec, Canada,
    • Apr 25, 2019
    • Verified Reviewer

    I have tried to fry things with either oil, butter, margarine or simply nothing, always with the same result; sticky, sticky, sticky mess.

    Scam, three times scam.

    This item should be removed from the internet so nobody else gets taken.

    Bottom Line: No, I would not recommend this to a friend

  • Love it!

    • By Linda O.,
    • Springfield, OH,
    • Apr 5, 2019
    • Verified Reviewer

    I have had my Gotham Smokeless Grill for about a month and I love it. I have done steaks to perfection. They have a grill taste but minimal smoke in the kitchen. Pork chops stay juicy and tender. I love how easily it cleans up too, in the dishwasher or by hand.

    Bottom Line: Yes, I would recommend this to a friend

  • Deceptive sales

    • By Clive W.,
    • Greensboro, NC,
    • Mar 30, 2019
    • Verified Reviewer

    I talked to a Gotham sales lady and asked if they had an extra large size as the large was too small and she said yes so purchased. When it arrived, it was a large so-called customer service and found out that they did not have an extra large. They refused to pay for the return shipping and also now cannot find my return in their warehouse.

    Terrible company with which to deal with.

    Bottom Line: No, I would not recommend this to a friend

Showing 1-11 of 56

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