• 55 Customer Reviews
  • 53% Recommend This Company
3.1 out of 5
5 star: 45% 4 star: 1% 3 star: 9% 2 star: 7% 1 star: 36%

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  • Not helpful

    • By Michelle L.,
    • Illinois,
    • Apr 25, 2020
    • Verified Reviewer
    Overall Experience:

    Not only did this product not un-clog my kitchen drain problem, but when trying to get a refund from the company so far after 2 and 1/2 weeks I have had no luck. In addition to not yet getting my refund I went on a chat page with the company and so so rudely spoken to and berated from customer service manager Anthony Ferraro that I can't believe he even holds that position. He is a terrible choice for representation of customer service for this company. I started out asking for an updated status on my refund as it has been 2 weeks since I completed my refund form as asked. When Anthony came into the chat he asked for my patience and said the process would be prolonged due to my lack of having a receipt and the COVID-19 crisis. He then went on to be even more nasty and say "maybe you have heard of it, it's going on in the country right now." It was completely uncalled for and very nasty. He continued to say things with attitude when I never said anything to him in such a manner. He then proceeded to say maybe I was projecting something onto him. I could not believe this man works in customer service. I will continue to pursue my rightful refund as they claim a money-back guarantee and I will never buy any products from this company or recommend to anyone else.

    Bottom Line: No, I would not recommend this to a friend

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Green Gobbler