Read 37 Greenlight Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 3.2
Rating Snapshot:
5 star: 20 4 star: 1 3 star: 0 2 star: 0 1 star:  16
Bottom Line: 54% would recommend it to a friend
Showing 12-22 of 37
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  • 5 out 6 people found this review helpful

    Gotcha!

    • New York,
    • Sep 22, 2018
    • Verified Reviewer

    There is no easy way to get cash. None. You MUST use an ATM and pay a fee. The card DOES NOT WORK EVERYWHERE. That is just a plain lie. There is no way to money back into the funding account, and for some reason, you can't fund a securities account (like Stockpile) with this card.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Prepaid card

    • Texas,
    • Sep 4, 2018
    • Verified Reviewer

    I am super dissatisfied. I was very excited to be able to send money to my niece in California and make this process easy, but I was WRONG! Four different attempts to get the card activated. Last time I was told it was the magnetic strip. When the child never once used the card elsewhere but online!

    Meanwhile, I'm getting charged a monthly fee. So I'm getting charged a fee for y'all to decline my card! Do something different. Do not go with Greenlight.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 11 people found this review helpful

    Great idea, terrible service!

    • Dallas, TX,
    • Jun 30, 2018
    • Verified Reviewer

    I signed up, gave a lot of information and the app did not work, and I attempted to reach customer service multiple times with no help. Just a nice person in the Philippines saying sorry without solutions. No one picks up at the next line of service. Do not sign up for it. I feel unsafe now because they have a lot of my information and I can't communicate with anyone there.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 16 people found this review helpful

    They don't care about you.

    • Kentucky,
    • Jun 6, 2018
    • Verified Reviewer

    I signed up for Greenlight through my company as it was a promotion on our employee's website. Well, they keep turning my kid's card. Earlier this year my 16-year-old was on a school trip in Washington, and they turned his card off without any notification all because I added a few hundred dollars to my parent account then transferred to his card. My son couldn't use his card, and it was a panic mode for me as his mother who was 1200 miles away, and I had to asked his teacher to pay for his food and i paid her back once they arrived home.

    I requested to have my account deactivated and refund me any credit, and it has been three months and no credit from Greenlight. This company does not care about you and your kids, they will takes days to respond to your request, and you can hardly get anyone on the phone. My fellow parents, do NOT use this company. There are other companies out there that offer the same and better service.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 4 people found this review helpful

    Love Greenlight!

    I use Greenlight for my older children and distant younger sibling and I absolutely love it! It comes in so handy and makes my life so much easier. I have such a piece of mind having this awesome tools at my families fingertips. Thank you Greenlight!

    Sincerely,

    One happy mama!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Safe debit card for kids

    Greenlight is a great choice for parents looking to start their kids or teens on a debit card. The parental controls allow you to help your kids learn to manage their money in a safe way! You can even pick specific stores where your kids can spend their money. The options are great for families! I strongly recommend giving Greenlight a try!

    Bottom Line: Yes, I would recommend this to a friend

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  • What a great product!

    I am so happy to have been referred by a fellow family member to check out and try Greenlight! With five kids it's always been difficult managing money with them. Finally, Greenlight provides a solution that allows my wife and I to manage cash for our kids in a much safer way, while also teaching the kids about money.

    I highly recommend Greenlight!

    Bottom Line: Yes, I would recommend this to a friend

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  • My kids love it, and so do I

    • New York, NY,
    • May 7, 2018
    • Verified Reviewer

    Teaching kids about money isn't easy. At ages 10 and 7, their main experience with money is when they're given it by grandma and grandpa or get gifts on their birthdays. And when they do want to spend what they have, we buy stuff on Amazon so they don't get the experience of handing over cash. And that's where Greenlight comes in, and it has been a blessing. Now they can use an app to check their balance. We can encourage them to save with their parent-funded interest rate. And we can 'Greenlight' certain stores and amounts, to teach them how to spend responsibly. We get the benefit of text message alerts when they attempt or make a purchase, and they get to learn (with training wheels). Love it.

    Bottom Line: Yes, I would recommend this to a friend

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  • My Greenlight experience so far

    While Greenlight is designed for kids, I've also been using it as a way to help my elderly mother budget while still maintaining autonomy. This allows me to monitor her spending while also allowing her to keep her sense of independence. I'm a part of the sandwich generation (for those lucky enough to not know it's when you are responsible for taking care of your parent(s) and your kids), so this app has been a godsend. My two children love having their own card (apparently all their classmates are jealous!), and I can rest easy knowing that my children and mother are being taken care of. I had some trouble finishing registration but they helped me get set up in no time, I can't recommend enough!

    Bottom Line: Yes, I would recommend this to a friend

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  • A great, easy to use app from a company with a strong mission!

    First, I love Greenlight because it was founded on a great story that powers a company with a true “doing good” mission to empower parents to teach financial literacy to the next generation. Who can’t get on board with that in this day and age?!

    The app is slick and simple, signup is super easy, and the parental controls are unique - down to a store level! Plus I really love the feature on the savings account where I can set my own parental interest rate (to higher than the going market banking rates) to truly incentive that tough-but-important delayed gratification saving behavior!

    Greenlight team - keep up the impressive work and keep on cranking out cool new features. I am a marketer who is dying to get a job on your team to help spread the word about this much needed next-gen product. Amazing things will happen when the world hears about this!

    Bottom Line: Yes, I would recommend this to a friend

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  • Amazing functionality for parents and kids

    We’ve been Greenlight card users for the past year and couldn’t be happier with the functionality, controls, and ease of use for both my wife and I, as well our kids. Highly, highly recommend!

    Bottom Line: Yes, I would recommend this to a friend

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Showing 12-22 of 37

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