This card is a total scam, and I’m concerned for the victims this company is scamming. I loaded money onto the card for my teenager and set it to the setting allowing him to spend the money anywhere. He went to an ATM and tried withdrawing funds and the card was declined. He came home and tried making purchases online. Again the card declined. I went to the app and Greenlight without my consent turned off his card.
I called customer service and could barely understand what the lady was saying. I finally cracked the language barrier and understood "call morning 8 am, closed," so I called this morning and when they answered it sounded like pure chaos. It literally sounded as if I called someone during a raging concert and could barely communicate with the whatever foreigner on the other end. I wish I could have recorded the ridiculous background noise blaring in the background. After being transferred THREE times, I was told I had to fax them my bank statements and personal information to turn the card back on! GIANT RED FLAG. I informed the agent that this is highly illegal. I didn’t turn the card off and now they want my personal bank info? Super shady.
After refusing to do so, she finally offered to transfer the funds back to my bank account and close the card. I’m filing a claim with consumer reports so people are aware of this shady business.
Bottom Line: No, I would not recommend this to a friend