Start your review of Greenlight:
  • 49 Customer Reviews
  • 41% Recommend This Company
2.7 out of 5
5 star: 40% 4 star: 2% 3 star: 2% 2 star: 0% 1 star: 55%

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  • Gotcha!

    • By Jay H.,
    • New York,
    • Sep 22, 2018
    • Verified Reviewer
    Overall Experience:

    There is no easy way to get cash. None. You MUST use an ATM and pay a fee. The card DOES NOT WORK EVERYWHERE. That is just a plain lie. There is no way to money back into the funding account, and for some reason, you can't fund a securities account (like Stockpile) with this card.

    Bottom Line: No, I would not recommend this to a friend

  • Horrible customer service! Do not work with this company!

    • By Dan LaParl,
    • Detroit, MI,
    • Mar 12, 2018
    • Verified Reviewer
    Overall Experience:

    After a few months of having cards for both of my daughters, I found that we just weren't using it as we thought.

    I called the customer service number to cancel the account, and the woman whom I was speaking with was so unbelievably rude! She had me answer questions to 'verify' my account, but wouldn't cancel my account until I verified the exact time and day my last deposit was and how the deposit was made. Then, she informed me that I would need to be transferred to someone else to close the account and I could leave a VM with my phone number for someone to call me back. Obviously, I began to get irritated at this point, and she told me that I had to be quiet before she would try to transfer me. I was on the phone nearly 30 minutes before someone picked up and asked me for all the same info the previous person already received. Unbelievable. This was the worst customer service I have ever seen!

    Bottom Line: No, I would not recommend this to a friend

  • Love Greenlight!

    Overall Experience:

    I use Greenlight for my older children and distant younger sibling and I absolutely love it! It comes in so handy and makes my life so much easier. I have such a piece of mind having this awesome tools at my families fingertips. Thank you Greenlight!


    One happy mama!

    Bottom Line: No, I would not recommend this to a friend

  • Zero stars is more like it, terrible process

    • By Martin B.,
    • Illinois,
    • Nov 2, 2018
    • Verified Reviewer
    Overall Experience:

    This card is not a scam, but it's terrible. The current system in place sucks. They constantly freeze or lock up the card for simple things they could just as easily make a phone call to confirm. Like a person making a deposit into the account. They will take the money you load but not make it available and only send an email. If it's supposed to help make sure your child has funds available, they missed the point and make it very difficult. You're definitely better off using a regular bank account card. Or making an account specifically for the child with the parent's name and adding the child.

    Bottom Line: No, I would not recommend this to a friend

  • Fine while I used it - but continued to charge after "confirming" my requested cancellation

    • By Carol W.,
    • Florida,
    • Oct 11, 2019
    • Verified Reviewer
    Overall Experience:

    This service was ok while I used it. I canceled it - or at least tried to - TWICE after my kids got their "grown-up" bank accounts.

    The first time, I was charged for a few months before I realized it. I called and requested a cancellation again. The lady I spoke with was nice and even refunded the charges and sent me a "confirmation email" stating they had canceled my account. But lo and behold! The very next month, I was CHARGED AGAIN!

    This is getting pretty ridiculous.

    Bottom Line: No, I would not recommend this to a friend

  • Terrible experience

    • By Shanda V.,
    • Arizona,
    • Apr 10, 2020
    • Verified Reviewer
    Overall Experience:

    I tried registering for this card for my son a few months back and it kept kicking me back to the main page not saying I was registered or not. I just retried to sign up again and it did the same thing and I contacted customer service and they want me to send in a copy of my DL and a copy of my utility bill? For an account I’m paying for a child to use as a prepaid account? Nah, not sending all my personal information for a prepaid account that couldn’t be registered. If registration is hard to get through I know that customer service for this will not go smoothly either.

    Bottom Line: No, I would not recommend this to a friend

  • Charged before completing registration

    • By Sharity M.,
    • Kentucky,
    • Apr 21, 2020
    • Verified Reviewer
    Overall Experience:

    I was reviewing several cards to decide which to get for my teen, and Greenlight was one of them. Their website is very unclear and ambiguous. I was only searching for info, and did not intend to settle on a card yet, but in order to get more info, I put in my information, and ended up getting charged $17.93, and I didn't even complete the registration! Plus, it's supposed to be free anyway. They sneak that $20 fee in the fine print, even though it says free on every "page" of the site, their ads say free, the info that Google gives you when comparing it to similar cards says free! I emailed them and told them that I do not want a card with them, requested a refund, and let them know that their site is ambiguous and misleading. I guess we'll see how it goes. If they start charging me like these other people have commented, I suggest we band together and seek a class action lawsuit.

    Bottom Line: No, I would not recommend this to a friend

  • Safe debit card for kids

    Overall Experience:

    Greenlight is a great choice for parents looking to start their kids or teens on a debit card. The parental controls allow you to help your kids learn to manage their money in a safe way! You can even pick specific stores where your kids can spend their money. The options are great for families! I strongly recommend giving Greenlight a try!

    Bottom Line: Yes, I would recommend this to a friend

  • Lifesaver for parents of teens

    Overall Experience:

    We started using Greenlight for our 16-year-old because it was an easy way to transfer money and keep track of her spending. We liked it so much that we also got one for our 14-year-old.

    Bottom Line: Yes, I would recommend this to a friend

  • Terrible

    • By Shannon N.,
    • California,
    • Jun 3, 2020
    • Verified Reviewer
    • Length of Use: Less than 3 months
    Overall Experience:

    Horrible experience with Greenlight. I’m also pretty sure they have sold my information to a 3rd party. I have been getting unsolicited calls, emails, and text after dealing with this company. I certainly wish I had never provided our personal information to them. The representative I spoke with (there were several), told me they were located in Salt Lake City, New Jersey! (I always thought that city was in Utah!). Have not spoken to even 1 American citizen since dealing with them. Not sure what this company is up to, but something sure doesn’t feel right.

    Pros and Cons:

    • No “pros” were specified in this review
    • The misinformation
    • Lack of professionalism
    • Disregard for customers

    Bottom Line: No, I would not recommend this to a friend

  • Would recommend

    Overall Experience:

    I enjoyed this service, and my kid does too. Thanks for providing it to your customers! An awesome way to teach your child responsibly, especially in the digital age. I would recommend to any parent out there.

    Bottom Line: Yes, I would recommend this to a friend

Showing 23-33 of 49

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