Groove Life Silicone Ring Reviews

Groove Life Silicone Ring

Overall Rating

4.6

526 Customer Reviews

Summary

Groove Life manufacturers a line of silicone rings and smartwatch bands designed for men and women. Learn how customers are rating the company's products.

Write a Review

Customer Reviews

4.6 Stars out of 526 Reviews
5 Star:85% 4 Star:2% 3 Star:0% 2 Star:2% 1 Star:8%
90% Recommend This Brand
Start your review of Groove Life Silicone Ring:
Sort Reviews By

Posted on Dec 29, 2019

Returns or changes

By Debbie R., Oregon, Verified Reviewer

I have to tell you, getting issues resolved is seamless. Kimberly is right on with her service. I am a happy customer with Groove Ring and all their staff. I would say finally a company with perfect service and super fast. Hats off to all the staff.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 2, 2020

Amazing customer service!

By Haley G., Central City, KY, Verified Reviewer

I won’t go into my entire story, but their customer service is incredible! They were very prompt and extremely helpful when I needed to exchange a ring I bought from them. Highly impressed and now looking to buy some watch bands from them! You don’t see customer service like this much anymore.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 2, 2020

Great customer service on ring exchange

By Cory B., Bountiful, UT, Verified Reviewer

I ordered a ring for myself and my wife. She loved hers but mine was not what I thought it would be. This was my second ring from them. I liked the style of my first ring, so I emailed them and asked what I needed to do to exchange this new one for one that was the same style as my first ring only in a different color.

I was expecting a back and forth with instructions and etc., but instead, I got a response the next day that said my new ring was on its way! I received it in a few days and am happy with it and the service I got from them. No Hassle Exchange.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 2, 2020

Really good product and incredible customer service

By Mary V., Illinois, Verified Reviewer

I am an artist - I work both in a glassblowing art studio and as a full-time ceramic artist.

I recently got engaged and a silicone ring seemed like a good idea for me; I tend to be annoyingly aware of rings when I wear them, they get caught on things, and I’m always concerned about them breaking, as I work in fields that are very tough on my hands.

I ordered a "thin aspire cactus blossom" ring, and didn’t take it off for 4-5 months. It never bothered my fingers, I didn’t have to take it off even when throwing pottery on the wheel, I went to weight training classes with it on, worked with 2150 degree glass while wearing it. Never got uncomfortable moisture trapped under the ring, even though I shower with it on. It feels like a part of my hand.

My career is very tough on my hands, and rings are no exception - because the ring I chose has a patterned outside, the decorative coating started to wear off. I don’t hold it against the ring - I have ceramic artist friends that have noticed that even their metal rings would eventually wear down against my media.

I wasn’t sure if this counted under warranty, and I’m so terrible with technology that I was worried I wouldn’t be able to jump through loopholes and figure out how to get an exchange if I did qualify.

It took me less than two minutes to find the customer service chat - I briefly explained the problem at 10pm, went to bed, and woke up with a replacement already on the way, less than no hassle. I’ve never experienced an easier or better customer experience.

Summary - got a ring, love it, never take it off - my job eventually causes the outside color coating to wear off, receive a free replacement with the lifetime warranty within 30 minutes of sending a quick message to customer service. 10/10.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2020

Excellent customer service

By Amy M., California, Verified Reviewer

Not only do I love my Groove rings, but the customer service was fantastic. I have a few rings and purchased one for my husband for Christmas. It was slightly too small and they responded quickly and sent me the right size immediately. I will definitely be ordering more rings in the future. Huge thank you to Joyce for promptly working with me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2020

Great product and company

By Terry P., Oklahoma City, OK, Verified Reviewer

Groove rings are above all others. One thing that sets them apart (other than the quality craftsmanship and the many designs you can get) is the people behind the ring. Anytime I have had a question or an issue, the staff have been very helpful and quick to resolve. Just as their site claims there is a "no questions asked" policy if there is ever a need to use warranty claim.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 4, 2020

Replaced ring

By Sherry B., Scotia, NY, Verified Reviewer

Groove Life replaced my son-in-law’s ring who is stationed in New Mexico in the Air Force! He will appreciate the new ring as he really likes it. With the line of work he does, these rings are perfect. I would highly recommend this company, they stand by their guarantee! Thank you again for your help!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 6, 2020

Love our rings

By Belinda H., Sydney, Australia, Verified Reviewer

My husband and I bought our rings as we were going on holiday and didn't want to take our expensive wedding rings with us as he lost his on our last holiday.

They are so comfortable you don't even know they are there. We did a lot of research as there is a lot of these kinds of rings on the market but these looked the best and we liked the groove so water doesn't get trapped underneath.

LOVE LOVE LOVE our rings.

Thanks Groove Life.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 6, 2020

Simply the best!

By Curt Z., Fort Worth, TX, Verified Reviewer

I’ve ordered multiple rings and every aspect of this company (quality, integrity, warranty, customer service, etc.) is unmatched!

I could ramble on all day long - but the point is; Groove is the best by faaaaar and anybody that thinks otherwise can take a colossal hike up and down Everest a few times!

Love you guys!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 6, 2020

My Ring

By Galen C., Tompkinsville, KY, Verified Reviewer

I have had nothing but a great experience dealing with you all, and Wendy couldn't have been more helpful. Thank you all, I will definitely do business again. I bought my wife one for Christmas, the pearl one she saw when she started checking out your website. I will send you some business your way!

Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2020

A solid product with exception customer service behind it

By Ryan F., Florida, Verified Reviewer

I've been buying Groove rings since 2016. Over the years, I've had a few of them stretch out, get lost, and a few others that I just didn't care for once I received (the material for their Nomad rings is different than the others, and not as comfortable). Each time I've had an issue, Groove has responded quickly and taken care of the issue, including replacing the lost/damaged rings without hesitation. Except for the one ring that I mentioned - the Nomad - I've always been very happy with the quality and comfort of the product, and compared to similar companies out there, they are BY FAR much more comfortable. They continue to make new designs and I'll continue to buy them since I genuinely appreciate the level of customer service they provide and want to continue to support the company.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2020

Great customer service

By Tiffany C., Nampa, ID, Verified Reviewer

I had a small issue with the personalization on my husband's ring, so I emailed with a question about how that works with the warranty. I received a quick response and they helped solve my issue with no problem. We absolutely love the ring we got and will definitely order in the future.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2020

Impressive customer service!

By Jason D., Summerville, SC, Verified Reviewer

I purchased my ring back in September. It has been fours months since I purchased my ring. Two weeks ago it happened to tear. I emailed customer service and within 20 minutes got a reply back. They replaced my ring with no charge at all. I am so impressed with their customer service! I have to say that I will buy more rings from them. I think that it was just a flaw in this particular, because my first ring I had for over a year without any issues. I highly recommend their rings!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 8, 2020

Best ring I've owned!

By Aaron S., Oklahoma City, OK, Verified Reviewer

I was hesitant to buy my first silicone ring after wearing my tungsten ring for over 5 years; however, my tungsten ring kept getting scratched and beat up while I went about my day. I finally decided to give Groove a chance and I couldn't be more happy. The ring is so comfortable I forget that I'm wearing a ring sometimes. Unlike my tungsten ring, my Groove ring can go wherever I do, including the gym! I have snagged my ring on a couple of things while working and it stretches and conforms back to shape without hurting my finger. Also, how can you beat a lifetime warranty?! Best ring I've ever owned! Definitely a Groove customer for life!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 9, 2020

Amazing

By Josette B., Springfield Gardens, NY, Verified Reviewer

The rings are beautiful and I received many compliments. When I reached out to the customer service representatives via email for help, I received a reply right away. Love this company and will recommend to everyone who asks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 9, 2020

As good as it gets

By Kurt S., North Carolina, Verified Reviewer

Let's start with "I love my Groove Life products."

I have purchased a ring, and have had to have it replaced twice in my time of ownership. The reasons for the replacement were that the model I wear just doesn't hold up to my lifestyle. I accepted that for a while, and since switched over to a 100% medical-grade silicone ring. I'll miss the flashy look of my thin Kryptek Pontus, for a more subdued model...And I mentioned my lifestyle impacting the ring, I work with my hands all day all week and found that the "thin" product was better for me. Thin refers to the width (roughly 5mm) and keeps me from cutting callus from my hands

But the product(s) are excellent, and the service is top-shelf. I have only had to submit a brief explanation, and a few photos for proof, and a new ring is shipped right to me!

I also have 2 t-shirts from Groove Life, and only wish I had known about them earlier on, they fit very well, the materials are soft, and the graphics have held up well for years of ownership. I can reliably say that I have worn one or both at least 50 times (each) and that includes a trip through the washer and dryer and they still look great!

Overall Groove Life is a great retailer, and I really appreciate the products they deliver and stand behind.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 9, 2020

Excellent customer service and product!

By Kenneth P., Florida, Verified Reviewer

Groove Life is a prime example of business done right!

I miscalculated my size, assuming I needed to up a size from my titanium ring that gets tight whenever I swell. Turns out going up a size is unnecessary because my silicone ring will stretch with me. Anyway, I told them I ordered the wrong size and they are sending me a new ring FREE of charge. Easy simple exchange. Just a few more days and I can wear it every day.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 10, 2020

Outstanding

By Elsa C., Saint Cloud, FL, Verified Reviewer

I ordered rings from "another" company, before I found Groove Life, but needed watch bands for daughter, with Christmas coming quickly, they changed shipping address for me. They came on the 23rd, but to Omaha...as that’s where we were! One had an issue...and it was on its way the next day! My daughter love them! Bought two...since there was a sale! Kind, helpful people was what I found! But...you're killing us not offering Cactus pattern as a watch band. I’d even get a watch for that pattern!

We both have cactus rings on our wish list!

Thank you, GL!

Great job, friendly, helpful service!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 11, 2020

Very satisfied!

By Jovan D., Syracuse, NY, Verified Reviewer

We were told about Groove rings from a friend who is a mechanic and who got married and got one a year ago.

My husband was really interested in it as he is firefighter and cannot use his gold wedding ring while on the job. I ordered him a Groove ring, and that ends up being the only ring he ever wears even when he’s not working.

Unfortunately, he lost his Groove ring, the sizing was never really perfect for him and he recently ended up losing his ring. So make sure you double-check sizing. But the company stands behind their product warranty for sure. Kimberly in customer service was willing to even exchange it after all this time. I will replace the lost ring with another Groove ring though. For quality, it is the best one out there that doesn’t make your fingers sweat underneath the ring.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 12, 2020

Awesome service and response

By Chris T., Roanoke Rapids, NC, Verified Reviewer

Received one of your NFL rings for Christmas from my awesome wife! Unfortunately, within two weeks, most of the logo had been removed from the ring, for what reason I don't know. Made contact with customer support, off the home website, and explained what was going on with my ring. They quickly responded saying there must have been an issue with the paint that was used to enlighten the logo part. Within 24 hours of first making contact, Wendy was emailing me back letting me know that a replacement was being shipped out to me ASAP. How good is that for customer support? Absolutely incredible! You guys are great! Keep up the good work, and I will most certainly be purchasing further products from you guys in the future. Thank you so much for all that you did. Good day...

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 12, 2020

Jacqueline

By Tom C., Illinois, Verified Reviewer

I lost my original ring and went to warranty it. Groove took care of it right away. For some reason, the first order never reached me though. So I contacted Groove again about the issue and I corresponded with Jacqueline. She immediately took care of me. Kind and courteous as well! No back and forth over and over, she just took care of it. Great customer service from Jacqueline and always a great product. Thanks Groove!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 13, 2020

Wedding band blues

By Deborah K., Richmondville, NY, Verified Reviewer

I sent an email looking for help in getting my future hubby a band that would fit and a design he'd like. Jacqueline got right back to me and set me up with the try 3 for 5 days offer.

I've already recommended to my friend Kris and my daughter.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 13, 2020

Awesome warranty

By Juan M., Prosser, WA, Verified Reviewer

I’m a very active person; if I’m not working, I’m out lifting at the gym, and what can I say, I love and enjoy outdoors. Always an awesome time with my Groove Life Kryptek Camo Ring, never gets in the way in any of my fishing cast. But I noticed that my ring was wearing out from all my activities. I took the time to look up the warranty of my ring, as they say, no BS, easy and simple, they sent me a new one fresh and ready to hit the water again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 14, 2020

Great customer service

By Danielle D., Merrimack, NH, Verified Reviewer

I just bought rings for my 10-year vow renewal. The ink on my ring started flaking off. I sent an email about it and by the end of the day, I received a response back. Sent the information needed and within a few hours received another response that my ring was going to be replaced. Very happy with the turnaround. The ring is very comfortable to wear. I don't even know I have it on.

Thank you Maddie and Groove Ring for your loyalty to the customer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2020

Great product!

By Leighan F., Florence, SC, Verified Reviewer

Great ring, super comfortable for all activities! Have spent a lot of time wearing at the beach, kayaking, and at the soccer field, always comfortable, does not slip or stretch to the point of falling off. Fit perfectly based off the online ring sizer. Thanks for a great product for this busy momma!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2020

Super fast service

By Martha S., Arizona, Verified Reviewer

I sent a pic this morning of my husband's damaged NCAA Groove ring. This afternoon I received two emails - one saying that they'd replace the ring for free and another with my new order summary. Excellent customer service!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2020

Great customer service

By Brianna A., Florida, Verified Reviewer

I made a mistake when placing my order online so I called. Sherilyn took my call and she was happy to correct my errors. Very happy with my experience. I can’t wait to see the final product.

Bottom Line: Yes, I would recommend this to a friend

Showing 28-54 of 526

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.