Groove Life Silicone Ring Reviews

Groove Life Silicone Ring

Overall Rating

4.6

526 Customer Reviews

Summary

Groove Life manufacturers a line of silicone rings and smartwatch bands designed for men and women. Learn how customers are rating the company's products.

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Customer Reviews

4.6 Stars out of 526 Reviews
5 Star:85% 4 Star:2% 3 Star:0% 2 Star:2% 1 Star:8%
90% Recommend This Brand
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Posted on Mar 23, 2020

Helping with sizing

By Ewa J., Grimsby, Ontario, Canada, Verified Reviewer

I wasn't sure what size my thumb is so I ordered a bigger size and after rethinking, I wanted to change to a smaller size, so I called customer support but my order was already processed. I was disappointed so I was reached by Kevin and he helped me with my order sending me two rings of different sizes and trusting me with sending the wrong size back. I am greatly appreciating his gesture, thank you Kevin.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 23, 2020

Lost ring - sympathetic Groove Ring company

By David T., Henderson, KY, Verified Reviewer

I somehow managed to lose my Groove Ring. The next day I had a request from the Groove Ring company to rate the ring I had purchased. I included the story of how I lost my ring, and much to my surprise, I was contacted the very next day by Jennifer in Customer Service with a sympathetic response. I'm going to consider a different style but I do REALLY like the Groove Ring concept. It is a very comfortable item that you forget is even on your finger. Count me in as a repeat customer any time!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 27, 2020

Lacking in durability

By Jed C., Oklahoma, Verified Reviewer

Four rings within the last 2 years and all have ripped apart. The first 3 replacements were free and now they want me to pay $6 for another replacement! Original cost is too high for the durability of these rings.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 4, 2020

They make it right

By Steven V., Tulsa, OK, Verified Reviewer

OK, I’m redoing this review. It started off with a bad experience but they quickly fixed it, made everything right, and were kind and courteous even though I was not. 10 out of 10, and I would definitely recommend.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 6, 2020

Awesome product, company, and people!

By Chuck S., Virginia, Verified Reviewer

After years of destroying multiple metal wedding rings, I finally decided to try a silicone ring and frankly was skeptical. Two years later I am so happy with the products, I just ordered my third ring. My wife finally broke down and tried one and made me order her 3 more! I have had one return due to sizing and the folks at Groove were awesome! No BS...friendly, genuine, and responsive. I don't take the time to write reviews, in fact, this is only the second one I have written in 56 years...the product, company, and people at Groove are that good!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 7, 2020

Product and Customer Service

By Marla H., Thomasville, NC, Verified Reviewer

I purchased a ring for my husband. He actually preferred this type of ring for his wedding band due to his line of work. We are very pleased with the product. The ring is of good quality and the comfort of wearing it is very nice.

I also ordered an engraved case with our names and wedding date. The case and engraving and the case were very nice. My name was spelled wrong. It's a very common and easy mistake to make. I notified Groove of the mistake. They were very nice and willing to fix it!

Overall, I am extremely pleased with the product and customer service! I would definitely recommend this company to others!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 8, 2020

Caring compassionate staff

By Michael S., Bay City, MI, Verified Reviewer

I just received my first ever purchase of a Groove ring. I chose the "Hero" line as I have dedicated my life to volunteering for EMS, Firefighting, and I served 10 years as a Deputy Sheriff, Corrections Officer. All in all I have been on the front lines for 36 years. I am currently working in a cardiac cath lab where my co-workers showed me their Groove Rings.

The day before my rings arrived in the mail my mother-in-law passed away unexpectedly. I received a personal message the day after my package arrived about a sale for first-time buyers. I responded that I wouldn't be able to participate due to the unexpected news. Today I received an email from another employee expressing their condolences. That speaks volumes to me about how a company sees their customers and how they treat customers.

Anyone looking for a company that cares about their customers and how they are doing or what they might be needing...Groove IS that company. You just earned a lot more business from my family.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 8, 2020

Unbelievably comfortable

By Michael H., Rose Hill, NC, Verified Reviewer

My wife and I just received our rings on 5/6/20 and we were both blown away. First of all, they look super HOT, we both picked our own designs and the size phone app was perfect. We put our rings on and it's more like a second skin that at first we were afraid that they were to loose, not the case at all. They fit us both perfectly with no worry of them coming off or being lost. We both use our hands a lot in our jobs, wife being a manager of a retail store and me doing mechanic work. We are both very pleased with our purchases.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 9, 2020

Great product, company, and customer service!

By Joe M., Nebraska, Verified Reviewer

I have bought many rings from Groove Life. Always easy quick and simple. When I did need to use the warranty it was pain-free. Never a hassle, and customer service was very helpful and pleasant and was very responsive in returns and shipping to me. I and my wife both have multiple styles and we love them. These rings are perfect for our lifestyle and the variety is also a plus.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 12, 2020

Wonderful company

By Melanie P., Michigan, Verified Reviewer

Great customer service, had an issue with a replacement being lost in the mail, so they shipped a new one with faster service! They strive to make their customers happy. They are always friendly and always ready to help when needed!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 14, 2020

Perfect!

By Elaina T., London, OH, Verified Reviewer

My husband and I decided to finally give you guys a try! We ordered on the last night of the Mother’s Day sale. We weren’t expecting our rings for two more days but they came today! Super quick processing and shipping! We’re highly satisfied and will be buying again! Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 14, 2020

Excellent service

By Megan R., Georgia, Verified Reviewer

Not only did we love the "try 3," but when one of the rings no longer fit properly, they backed it up with their no-hassle warranty. Well played, Groove. I’ve now ordered two more rings in addition to my original. When metal won’t quite "do," Groove is my choice.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 14, 2020

Excellent customer service

By Carlene H., Westminster, CO, Verified Reviewer

Ordered a thin blue line ring and they sent a different version but immediately corrected it and sent me the correct one all while this COVID stuff is going on. Shipment came fast and had no problems with the quality.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 15, 2020

Wonderful customer service!

By Summer G., Wagener, SC, Verified Reviewer

My ring was shipped on time so I was very pleased with that! On accident, the wrong size was sent, so I emailed customer support about the problem and Kimberly not only responded back quickly, but is shipping out the right ring size without putting me through the trouble of shipping the wrong size back! I was so impressed that I shared the email with my friend at work who said he would definitely be ordering his wedding ring with this awesome company. Great customer service!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 18, 2020

Fulfilled!

By Penny H., Hartselle, AL, Verified Reviewer

I love these rings! I’ve worn several different kinds because I do needlework and can’t wear regular rings. I had trouble getting a secret code so that I could order more rings. I wasn’t persistent. When she understands the problem, ta-da! I got my code. Perfect!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 18, 2020

Above and beyond

By Pete S., Minneapolis, MN, Verified Reviewer

I had ordered a Groove ring back in 2016 that my wife has worn intermittently over the last few years. Unfortunately, she was diagnosed with breast cancer in 2020...and when chemotherapy started (and the swelling that came with it) she was unable to wear a metal ring. I looked everywhere for our Groove ring, but could not find it. An email to Groove, explaining the situation, was promptly answered by Kimberly. She not only replaced the ring free of charge, she sent a personal note of sympathy about our situation and included an additional gift in our shipment. That is truly an employee who goes above and beyond, and a company that empowers workers to do the "right thing." Groove has me as a customer for life!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 19, 2020

Exchange

By Teresa W., Seattle, WA, Verified Reviewer

Easy exchange and very friendly people! Looking forward to my rings for gym, swimming, beach, and outdoor workwear! My friend has been wearing your rings to the gym and she highly recommends them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 21, 2020

Damaged my ring

By Steve M., Waynesboro, PA, Verified Reviewer

I have been wearing my ring (Mossy Oak) as a wedding ring because my homemade silver wedding ring tore my finger up if I wore it to work out. Plus if I was working outside it just seemed to be caught up on everything I touched. Love the ring and never had to take it off! Somehow I managed to nick the ring and split it a little. I kept wearing it and finally noticed that it was splitting from the nick. Sent an email to Groove and received an email back in less than 48 hours. Snapped a pic of the ring and they took it over from there! Never had such GREAT SERVICE from a company. Recommend Groove to everyone! Buying more myself! THANKS SO MUCH.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2020

A style for everyone!

By Tim D., DeLand, IL, Verified Reviewer

Great designs! Quality is very good and still safe no matter what kind of work you do.

Customer service is prompt and friendly.

Great company!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Unique designs

High quality

Fast friendly service

No “cons” were specified in this review

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Jun 21, 2020

Start returning now...

By Gladys K., Washington, DC, Verified Reviewer

When the company first started we ordered rings and they never arrived. Sometime later we ordered two and eventually, they arrived. They lasted almost a year. Mine went first (stretched kept sliding off), then the wife's (small cut then snapped). It takes forever to replace as all correspondence is via email or messenger. You must send Groove your original ordering info (might want to keep that) and then a photo of the damaged ring (they don't believe you) and then they'll replace it, eventually, one day, in the future, and charge you a shipping fee on a ring that doesn't weigh anything.

I bought a cheaper version for watersports and the gym...it's already lasted twice as long and the Groove's really made no difference at all.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Online ordering

Sizes (too big)

Quality (cheap)

Customer Service (speed)

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Jun 23, 2020

5 stars

By Donna P., California, Verified Reviewer

My hubby unintentionally has lost weight and his ring fell off and is lost. I tried to buy another ring but they told me they replace lost rings. I couldn’t believe it.

In this day and age, to find a kind person and a company that just does nice things is such a blessing. It may seem like something small, but it was huge for me. Now I have to get my hubby on the mend. Thank you so much!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Kind

Helpful

Top notch

No “cons” were specified in this review

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Jun 24, 2020

Great company!

By Kelso H., Dallas, OR, Verified Reviewer

Ordered 2 rings that came fast. Rings where too small so I reached out and asked if I could exchange them for something bigger. They replied within an hour saying the new rings are on the way and to send the others back when I can. I wish every company worked this way. I'm especially grateful because the COVID panic is still active and I'm getting married in a couple of weeks!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jul 16, 2020

Best customer service I've ever received, period.

By Jax B., Minneapolis, MN, Verified Reviewer

Rings are great quality and the customer service is the best I've ever had. Returns and exchanges for different sizes are so easy. Groove Life is wonderful.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Ring options

Quality

No “cons” were specified in this review

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Jul 27, 2020

Best business ever!

By Greg N., Texas, Verified Reviewer

My ring started to split. I wear this ring every day and have fit for close to two years. I contacted Groove, via email. Each time I got a response it was with a different employee. I normally wouldn't like that but they were all awesome, obviously communicated with each other and in no time at all my replacement ring was on its way. Awesome, awesome company and people!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Hassle-free replacement ring

Every employee was awesome

Warranty is as it says

I wasn't able to speak to a live person

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Aug 2, 2020

Customer service is quick and painless

By Jennifer C., Washington, Verified Reviewer

I placed my order while my boyfriend was at work and ordered the wrong size. A couple of hours later when he got home I found out and reached out to Groove. They responded immediately saying they have corrected my order to the correct size. Was very quick and large relief how smooth it went. Order arrived and it fit perfectly. He says he doesn't even feel it on his hand and forgets to take it off when he goes to sleep. It does feel a bit stiffer than his previous silicone rings but it's been a couple of days and no chip/tear/wear and he deals with using his hands and metal at work.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

They do as they promised, I upgraded my order to 2 days and it arrived exactly as such, I was expecting some delays due to COVID's affect on shipping

The ring arrived packaged well/securely and when he opened it he was excited he put it on without me knowing it arrived, comes perfectly in a box that's presentable as a gift by itself

Biggest concern is the stiffness of the ring material was more than expected, seems to be holding up well so far but it has only been a couple days

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Aug 2, 2020

Hassle free warranty!

By Neicy G., Colorado, Verified Reviewer

Groove Life is great! Had to order a replacement ring for my husband and they made it easy as pie. Awesome customer service, thanks so much!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Honest

Reliable

Fast

No “cons” were specified in this review

Product Reviewed: Men's Ring

Helpful Review? 1 Person Has Voted

Posted on Aug 3, 2020

Great company and customer service!

By Delntrez M., Tulsa, OK, Verified Reviewer

Groove Life was very helpful and responsive to my questions! They got back with me within an hour with answers. I will be ordering from them again in the near future!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Variety of selections

Customer service

Responsive

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted
Showing 28-54 of 526

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