Read 47 Handy Heater Customer Reviews and Complaints (Page 3)

I bought two of these heaters as I thought they would come in handy to give a boost to the conservatory when the heating just comes on. I noticed they are very, very noisy. I thought at first it was just one, but when I plugged the other one in, that was just as noisy as the fan being so loud. If I have one on in the lounge downstairs, I can hear it upstairs in the bedroom, even with the TV on. You could not sit and watch TV in the same room with it on, unless you wanted to have the television on really loud. Pretty disappointed with this item. I bought from JML after seeing the TV advert.

This piece of garbage started a fire in my bedroom and the fire department had to come to put it out. If you value your home do not buy this piece of garbage! Run as far as you can from this junk!

I ordered my heaters in December of 2016, and here it is May of 2017 and after four phone calls, still nothing. They kept saying they were sending a check and that was a lie. I am looking for a lawyer to take action. This company is crooked thieves. Time to shut them down.

I have been waiting since January 5th for my refund. They lie about why I don't have my money back. They have given me five lies so far. They are a criminal enterprise. Who do you contact to report their fraud? The sad thing is, it's New Jersey, so no hope there. Imagine how much money they've taken since Christmas.

I ordered this product and then read reviews saying that it gets so hot that it could burn a house down. So I call the company back and spoke to someone and told them that I didn't want the product, and I made sure they didn't take money off of my card. Because I made sure that I canceled the order, I used the money off my card on something else, and didn't think anything else about it.

Ok, so my check comes on my card for the next month, and because I keep up with what I spend, I called to see what had come off my card, and one amount was $94.00 and some change. So I called my bank and I let them run down how much my purchases were and where I spent them, and come to find out, this amount of $94.00 came from Handy Heater.

So I "flew hot" and called them back, telling them that I had canceled this order so they need to put my money back on my card, and they said they could not apply it back to my card because it was a gift card. I told them that they had no problem taking it off my card, so they need to put it back on my card. I also let her know that it is not a gift card, it is a RushCard (a prepaid Visa debit card), but she said it's coming across her screen as a gift card. She said what she can do is send me a check and I will receive it in six to eight business weeks (not days, WEEKS). When I "fly hot" again, she tells me to send the merchandise back because it was shipped. I say, "ok now, on the day it was delivered my cousin received and opened the box, and we tested the merchandise but it does not work like they say, you have to get right in front of it to feel it, and it elevated my light bill enormously.

So don't let them tell you that it will cost you pennies a day because that's a lie. Don't give them your card info because they are going to take the money whether you want them to or not. They took my money the beginning of December, and I haven't received this so-called check yet. What the heck? I called again today they said that they sent the check out on December 28th. Where is my refund? I am signing off angry.

I ordered two Handy Heaters in December of 2016. After two weeks when I did not receive them, I called the company. I was told that FedEx did not pick them up yet. I called FedEx, and they said a shipping label was prepared and to check with the company.

I waited another week and still had no heaters. I then called Handy Heater again, and they said to be patient. I then called my credit card and told them of the situation. They credited my account and are looking into this scam company.

Do NOT order from this company. It is a ripoff!

I ordered Handy Heater for a poor family at Christmas. I am totally embarrassed. Although my account has an entry for $48.00 for Handy Heater and there is a FedEx tracking shipping label "prepared" by Handy Heater, they never followed through. On the coldest, iciest day of the year, the heater was never shipped to the family. FedEx shipping states Handy Heater "Prepared" a label without any further action. I am complaining to my State Attorney General.

I ordered two heaters in November but never received them. And now it is five days until February. Be aware!

I ordered one and received three. I then sent the two back and received a $29.98 refund, only I was charged $48.97 twice. What a scam. I have not been able to get the proper refunds yet. There is no customer email site. Do not buy!

I placed my order in early December, and they were real quick to take the money from my account, but as of today, January 11th, it's still not here. I called customer service, and they said it shipped on the 27th. I then called FedEx, who said they never received it and that only a shipping label was created, but they don't have the actual package. So, I called back customer service, and the women told me FedEx doesn't update their system. $60.00 down the drain. I can't imagine what I'll go through to get the money back.

The heater warms up only about 12 inches in front of it. I put it in my bathroom for about 2 hours, and there was no change in the temperature, and the bathroom was still very cold. It is not worth the price.

I'm not happy with the fact that they will only refund the price of the heaters and not the shipping and handling. It's not my fault that the heaters do not work. Customers, beware!