Purchased Handy Heater 11-15-16 from local hardware store. It does not live up to claims made by company, unable to heat a 9x9 room.
11/21/16 talked to Danny B., a Las Vegas customer service supervisor, refused to have me mail product back to them and get a refund. The product is not broken or malfunctioning, it just doesn't live up to the advertisement. They want me to take it to the store it was purchased from, that would be fine if there was a defect in the product.
It's a piece of crap please don't purchase this product since it was falsely advertised. I want Ontel to refund my money. If you see this product in any store just keep walking, these people are hustling the customers. I will be notifying the Better Business Bureau.
Bottom Line: No, I would not recommend this to a friend