Hear.com Reviews

They lie when they say they will follow up with you. When you make a complaint their agents call and get pissy over the phone. Supervisors are always in meetings and can never return phone calls. Go directly to a hearing specialist and avoid these guys at all costs.

Bottom Line: No, I would not recommend this to a friend

I received a call from a very delightful lady named Terri. She was great, I agreed to purchase the hearing aids on the monthly plan. The folks that do the testing came out to my home and did the test. Super awesome and easy. I was so impressed. The tester said she would email me a copy of the contract and my test results. After that, everything started going downhill. She did not send me the results until 2 weeks later but no copy of the agreement. My billing was to start on the 15th of the month. I was given that option by Terri. Two weeks after on the 1st of the month I was charged on my bank account, the next day I was charged again. I call Terri and she responded by telling me her stupid boss had put in my being charged early. When the following day I was again charged, I texted her through the Hear.com phone app. No response. Five texts later, no response. I call and texted to cancel my contract (still within the 30-day trial period), no response. One and a half months later, still no response. I would give them a negative if I could. This is only 50% of the issues I have with them but don't have the time to sit here and say more.

Bottom Line: No, I would not recommend this to a friend

Why did the salesperson say I could extend the trial period? I have been told by the local rep that he has adjusted all he can. I am hung with these pieces of junk for the duration. Should have stayed with Miracle-Ear.

Bottom Line: No, I would not recommend this to a friend

I had two different hear assessments prior to finding Hear.com, both said I had severe loss and needed aids. Those two places said aids would be $3500-$5000 in cost and there was no way I could afford it. Found Hear.com by accident on the internet and filled out the questions, 5 minutes later Terri Gilbertz was calling. She got me approved for the aids and set up the test. I got my aids two months ago and it is the best blind chance on a company I've done. Everyone involved was top notch, my aids are wonderful, and I will be a client until the end. If you need aids and cannot afford them, please contact this company before you give up completely.

Bottom Line: Yes, I would recommend this to a friend

Everyone at Hear.com has been very helpful and knowledgeable. They were very good about the insurance and the financing needs. Quick responses and super friendly hearing specialist assigned. I worked with Tanya who was amazing to work with.

The hearing aids are awesome and really help with reducing my tinnitus.

Bottom Line: Yes, I would recommend this to a friend

Met with Adam at Audibel Westmont and was immediately put at ease. The hearing test confirmed an earlier result at a different company - they didn’t inspire confidence, just a business and no relationship.

It was different with Adam - he explained in detail my issue, the options, the costs and I was convinced, so I took the step of purchasing the hearing aids.

While the difference at home is marginal, the difference in church, at meetings, and in restaurants is very obvious.

We have a wonderful relationship after only 4 visits.

Bottom Line: Yes, I would recommend this to a friend

Hi, from the beginning I was treated well. I was told of trying hearing aids I could have for a trial period. Free for 45 days. Of course I already had tried a couple of aids before. I was using what's called mostly amplifier. This would increase the volume of all sounds, even sounds that hurt my ears. I had tests before and now in my left ear I'm deaf. My hearing in the right ear is not great and I needed help to hear even the TV. Unless I turned the TV up. In the past, I was told of needing a hearing aid for aid. Cost was not in my budget. But to my surprise, Hear.com had a payment plan I am currently paying on. This payment is low enough for my low income budget. I was sent to a nearby ear doctor for testing. I was told after they were going to set me up with hearing aids for my ears that were state of art, new recharging Bluetooth and have 4 different settings to control the hearing aids, with an iPhone could even adjust more. Now as I said before, for my left ear, a hearing aid would not help. But because I was given a left hearing aid that's called Cross. I was able to pick up sounds from left ear transferred to right ear hearing aid. Wow, this really works. Before I only heard sounds from the right ear. Now I hear from both left and right. Amazing. I never knew I could be able to tell sounds coming left. I'm very happy with the results. Hearings have filters to keep sounds out that are overbearing. These hearing aids are not just amplifying sounds. I'm able to understand speech much better then before. I can turn volume down if in a loud area like a restaurant. Or crowds of people talking at one time. I am thankful for all Hear.com has done for me. I pray these last me a long time. I would say to those we are thinking of trying them do it, the follow-ups and service people also have been kind and helpful. Thank you Hear.com.

Bottom Line: Yes, I would recommend this to a friend

I am more than happy with my Signia hearing aides. They have made a huge difference in my interaction with family and friends. That is all I have to say. Thanks.

Bottom Line: Yes, I would recommend this to a friend

I called to see if hearing aids were for me. Was sent to a specialist and l was losing my hearing. I liked the fact that l could try them for 30 days before l made a decision. They have really helped, especially at work where l used to misunderstand everyone. Now l understand more clearly and rarely make a mistake with what someone had told me.

Bottom Line: Yes, I would recommend this to a friend

I have had a good experience with Hear.com. They listened to my concerns about my hearing loss, answered a lot of questions, then set up an appointment with a really good audiologist in my area. She then tested me and recommended a certain brand of hearing aids per my lifestyle. I am very pleased with the hearing aids. I can now hear everything and not miss out on anything. Thank you Hear.com, I would recommend you to my friends.

Bottom Line: Yes, I would recommend this to a friend

My experience with Hear.com was so amazing! Their knowledge so willing to share and willingness to help find a great audiologist in my area made my search and the stress of it effortless. I was made to feel important with the follow-up call backs. I would recommend this service hands down.

Bottom Line: Yes, I would recommend this to a friend

I had been experiencing a hearing loss problem for many years and said "can you speak up" or "sorry, can you repeat that" more times per day than I could possibly keep track of. This was even more troublesome at home where I would continuously say "what did you say" to my wife, children, and grandchildren. When I finally decided that hearing aids might be the answer, the Hear.com folks were extremely helpful as I went through the hearing test, procurement, and interfacing with my insurance, to the initial trial run and follow up tuning of the hearing aids. It was a very good experience and the ability to control the hearing aids with my cell phone is priceless. I am 100% satisfied with the service and performance of my hearing aids.

Bottom Line: Yes, I would recommend this to a friend

From the beginning, dealing with the representative from Hear.com was a pleasant and reassuring experience. I was expertly guided through the process by someone who was empathetic to me and my expressed needs.

I was put in contact with a local experienced audiologist who conducted the tests and designed my hearing aids. When they arrived at the office, I was contacted and an appointment was made for the fitting.

I am very happy with my new hearing aids and wearing them has definitely been a great experience, and a boost to my confidence.

Thank you, Hear.com!

Bottom Line: Yes, I would recommend this to a friend

I was skeptical at first, but took a shot. This was the best move I’ve ever made. My Hear.com representative was very personable and professional. So, I went for it. I’m happy to say that Hear.com was with me every step of the way to ensure I was satisfied. The audiologist I was directed to was also awesome. I can now hear and no longer have to say "huh" a million times. Thank you Hear.com. I would recommend you to anyone in need of professional hearing help.

Bottom Line: Yes, I would recommend this to a friend

Great having hearing aids! I was surprised how easily I got used to them. What a difference it makes being able to hear high notes - women's and kids' voices, music, birds chirping, insects buzzing, etc. The only caveat: I'm wary of them falling out during vigorous activity like riding a bicycle, so I remove them then.

Bottom Line: Yes, I would recommend this to a friend

The experience from a social standpoint was okay in that I was treated nicely and respectfully. Prior to the Hear.com aids, I had been wearing all-in-the-ear hearing aids (Nuear) for a few years and one of them fell out of my ear and I never could find it. I didn't go back to the APlus store to buy a new one because the hearing aid tech was very rude on a recent visit to the store.

About this time I saw an ad for Hear.com and visited the store by Valley General Hospital. I purchased aids that wrap around over the top of the ear because the tech, Gary Wathrop (spelling?), said that they were better than the all-in-the-ear aids.

As it turns out, I think the Nuear aids from APlus are a little better, and the all-in-the-ear aids are much more convenient. Those that I purchased at Hear.com are like taking a step back in time.

I suppose setting the volume and adjusting the sound to suit the environment with my cell phone is a nice feature, but it doesn't make up for the inconvenience of having to take them off, take the batteries out (stops the ringing) and then place the aids in a safe and secure place when I get a hair cut, followed by doing it all in reverse after the haircut. I have gotten to the point that I just leave the aids in the car when I visit the barbershop.

Also, there are times when I am busy doing tasks like driving, talking with a customer, playing in a band, etc. that it is more convenient to make adjustments manually at the aid rather than getting my cell phone out. Therefore, cell phone not utilized very often.

Sorry, but I find no order number in my paperwork, but I have a purchase date of 6/10/2019 on the paperwork.

Bottom Line: No, I would not recommend this to a friend

The aids did not function correctly the whole time. I am going to see someone tomorrow about getting the aids to work correctly. Until tomorrow I can not finish the story but what I thought was going to be spectacular has turned into a nightmare.

I am on a lease.

Bottom Line: No, I would not recommend this to a friend

I found the service to be very professional and also courteous. I would strongly recommend them to everyone. I rarely give reviews for anyone but am happy to make an exception for Hear.com. I believe you will be pleased with such good service.

Bottom Line: Yes, I would recommend this to a friend

I am very pleased with the service I received from Hear.com. The local office they sent me to provided me with a lot of information and with different options. They gave me 30 days to try my hearing aids and called me a couple of times to see if I was having problems. I would not hesitate to deal with them again next time I need a new pair of hearing aids.

Bottom Line: Yes, I would recommend this to a friend

First the ears were cleaned out and then he had me take a hearing test and with the results of the test we agreed that for now I did not need a hearing aid.

He also told me my hearing will improve more over time because my brain will recognize the difference after the cleaning. Keep in mind my ears had a major wax buildup. And in closing, he was absolutely right, so I will make another appointment when due.

Bottom Line: Yes, I would recommend this to a friend

Where to begin...I have had hearing appliances since 2014. My first pair was in the ear and I thought that they were really good but over time my ability to hear declined further. I saw an ad about Hear.com and decided to follow up. They answered all my questions, put me in touch with a local audiologist, set the initial appointment and followed up to ensure my satisfaction. I recommend them heartily! A wonderful organization and staff to deal with. And my new hearing aids are amazing.

Bottom Line: Yes, I would recommend this to a friend

From my initial conversation with Tony Messa regarding the various hearing aids options available, to my meeting with Noelia, the individual at your Coral Gables office that tested my hearing and fitted me with the unit, all I have to say is that I am very pleased with the service I have received from these individuals. Additionally, every time I have had a question, Tony has been promptly available and have resolved my concerns with the same expediency. These individuals are a credit to your organization. I am very happy with my hearing aids!

Bottom Line: Yes, I would recommend this to a friend

The hearing aids have been very good, a generation or to better than my previous aids.

The app (resound Smart 3D) has not been good or reliable at times. I have deleted the app and re-installed the app at least weekly because the app would lose one or both hearing aids almost daily. The aids continued to work, but the app indicated that one or both aids were not connected. At times, it would be two or once, the afternoon before the aids were showing connected. Then I could change programs or use the Sound Enhancer.

Bottom Line: Yes, I would recommend this to a friend

I received hearing aids through Hear.com. My experience was excellent. The assessment was done very professionally. I received the aids timely. The auditory doctor showed me how to use them. Very good place to purchase hearing aids.

Bottom Line: Yes, I would recommend this to a friend

I am very satisfied with my device and particularly liked the application and halving a personal representative to communicate with to guide me through the process and insure my satisfaction. Reasonable interest free payments made the device affordable for me.

Bottom Line: Yes, I would recommend this to a friend

I got my hearing aids about six months ago from Sidney Hicks at Madisonville Hearing Aid Center in Tennessee.

It took a few weeks to get used to my hearing aids and some fine adjustments and I was in so happy I could hear again.

I had a problem about a month ago first my left hearing aid stopped working, then my right hearing aid stopped working. I had to take them to the hearing aid center and they gave me brand new hearing aids. I love these hearing aids, I can hear the phone ring through the them and hear what people are saying on the other end of the conversation. I had them program med through my I phone and I can listen to my music as well.

I am so happy I made myself get my hearing tested. I didn`t want to be around people because I could not hear what they were saying to me.

Bottom Line: Yes, I would recommend this to a friend

The last 2-3 years I noticed I had difficulty hearing some words, especially lower frequencies, like male voices, speaking low. Being 81 and still working, that was a problem. I sent for a mail-order hearing aid. That was so uncomfortable, I could not wear it. I went to a doctor to find out just how bad my hearing was. It was bad. One ear was shot, due to an infection long ago, which left me with one good ear, and it was not very good. This could get serious. The doctor sent me to a Hear.com office. They were very helpful and very thorough, I ended up with a very small hearing aid, almost invisible when in place, important, since I am still vain. And I can hear, not only words spoken, but documentaries on the computer, without blasting. Great!

One day, rushing to go to work, I forgot the hearing aid at home. I was half deaf that day. Agony. I love the Hear.com hearing aid.

Bottom Line: Yes, I would recommend this to a friend