Save your breath and your time. This company’s customer service is nonexistent! First of all, they advertise a delivery of 7-10 days, "Typically Sooner". Well, that didn’t happen!
Around day 21 I received a box of batteries without even a note as to where the hearing aids were. They had my money in hand on 8/10. Then I received a stock message asking how we were enjoying the devices. I wrote back to point out we had never received them. I heard nothing! I phoned customer service and had to leave messages. I heard nothing!
So on 9/16 two boxes came, which I refused. As hard as it’s been trying to communicate with them, I sure didn’t want anything from them that I might have questions about. Knowing their history of NO COMMUNICATION I knew this wasn’t anything I wanted for my 92-year-old parents. I’d suggest not giving them your money. Run to someone, anyone, with a reputable track history. I should have read the reviews. Shame on me!
Bottom Line: No, I would not recommend this to a friend