HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on May 20, 2018

Excellent results with no pain

By Julie Bennett, Wisconsin, Verified Reviewer

I’ve been using the products for about six months and love them. The teeth whitening system is quick, doesn’t hurt my gums or teeth and whitens fast. I tell all of my friends about it. Goodbye Crest Strips!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Julie, I appreciate you taking the time to leave your positive feedback on our products. I am happy to hear that our natural ingredients ensured no sensitivity throughout your whitening applications!

Helpful Review? 3 People Have Voted

Posted on May 20, 2018

Reinventing customer service

By Megan Stafford, Queensland, Australia, Verified Reviewer

One of my biggest complaints with companies today is the people that work there are unreachable. You have a question, and it gets redirected multiple times. You’re told it’s a global incident and will be fixed as soon as possible. My experience with HiSmile has been completely different. They’re doing what all companies should be doing, and that’s simply being contactable. Reliable. I already loved their product. I always get compliments on my white teeth, and the fact that I know they are there to help me whenever I need makes me wish they made more products for me to buy!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Megan, thanks for your positive review. I loved reading your thoughts on your interaction with our customer specialist team and HiSmile products! I am incredibly pleased to hear your experience with us was one to remember and stands apart from the rest.

Helpful Review? 3 People Have Voted

Posted on May 21, 2018

Loved HiSmile whitening system

By Elizabeth Ring, Satellite Beach, FL, Verified Reviewer

I've tried several teeth whitening products, and I have sensitivity. I tried HiSmile whitening products and was amazed at how white my teeth had become with only 10 minutes at a time. My friends started asking me what product I was using so I knew it wasn't my imagination! I also purchased the toothpaste and still use it, and it continues to keep my teeth white. I drink a lot of coffee and red wine and my teeth were becoming very stained. Not anymore! Love it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Elizabeth, I am so pleased to hear you are loving your HiSmile experience so far. Thank you for taking the time to share your positive feedback. Our Kit and toothpaste is the perfect combination to achieve and maintain your desired results. We are happy to have you apart of the HiSmile fam!

Helpful Review? 3 People Have Voted

Posted on May 21, 2018

Excellent service, excellent product

By KH, Bedfordshire, England, Verified Reviewer

HiSmile is a 10/10 product. Never normally one to leave reviews for anything, however, this product definitely deserves one. Credit where credit is due. I did have an issue with delivery, however, this was completely my fault, but once I spoke to customer service specialist Rachael, I was put back on the right path and received my product in no time.

I’ve been using the product every day and must say I’m addicted. People are already commenting on my teeth. HiSmile products are a must buy. Slightly pricey for just six days usage, however, it really is worth it. Nothing better on the market at the minute. Well done HiSmile, all round great purchase.

Get buying people, you won’t regret it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey there, thanks for sharing your honest thoughts, I am so glad to hear you have had such a positive experience!

Helpful Review? 4 People Have Voted

Posted on May 21, 2018

Such a great product!

By Brittany J, Fort Lauderdale, FL, Verified Reviewer

After trying countless teeth whitening kits that have left my sensitive teeth feeling sore, I decided to give HiSmile’s teeth whitening kit a try! I bought their kit with the LED mouth guard, I have used the product four times already, and I’m beginning to see a difference. I feel no sensitivity whatsoever, and the product is super easy to use. It’s now apart of my nightly routine; I’ll apply a face mask and whiten my teeth for 10 minutes as well. Talk about multitasking! This kit is great for just that. I highly recommend giving HiSmile a chance. I was skeptical at first, but now I’m hooked!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Brittany, thanks for taking the time to share your thoughts on our products! Our Kit is the perfect pampering essential, especially when paired with a face mask!

Helpful Review? 3 People Have Voted

Posted on May 22, 2018

HiSmile kit and toothpaste

By Rachel C., Scotland, Verified Reviewer

Since using HiSmile, I have noticed a huge difference with my teeth. It has helped remove stains, made my teeth whiter and my gums look healthier. The day and night toothpaste work amazing on my teeth. The day toothpaste protects and prevents stains on my teeth, and the night one helps removes stains. They all so taste minty, and the charcoal is not messy, which is fabulous. The kit has made my teeth so much whiter, which has really helped with my confidence. I would definitely recommend its fast delivery, and the products are amazing. Thank you so much HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Rachel, thank you for sharing your experience with us! I am beyond pleased to hear you loving your HiSmile experience. I hope you continue loving your glowing smile. Happy HiSmiling!

Posted on May 23, 2018

Completely recommend!

By Stephanie S., Elkhart, IN, Verified Reviewer

I have been using HiSmile products for a while now and I love it! I have tried so many teeth whitening products; from the store, by recommendation of my dentist, and I even asked my orthodontist. I noticed the biggest difference when using HiSmile and it doesn’t damage my teeth and gums like some other products might.

Out of all the HiSmile products my favorite has to be the teeth whitening kit. I continuously buy more gel syringe refills, and there’s definitely a noticeable difference with every use! It’s super easy to use. I use it during my nighttime routine and the ten minutes goes by so quickly. It absolutely does not hurt, and my gums don’t get sore like some other teeth whitening products cause.

I am also a huge coffee addict, so I worry that it will stain my teeth. However, I’ve been trying the day and night toothpaste, and so far I love it! My teeth look great despite the fact that I live off at two cups of coffee a day.

Overall, I really do recommend HiSmile products! It doesn’t hurt to try it out. I started with the Ultimate Bundle, and I’m completely hooked!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Stephanie, thanks for sharing your amazing experience with our HiSmile fam! I am so pleased to hear you have loved your experience and are following our product instructions to a tee, you definitely are able to achieve optimal results by doing your whitening applications at night. Our Kit and toothpaste are a match made in heaven, especially for a coffee lover like yourself!

Helpful Review? 1 Person Has Voted

Posted on May 23, 2018

A new smile!

By Hannah J., London, England, Verified Reviewer

I have been so pleasantly surprised with the results from HiSmile. I purchased the teeth whitening kit and toothpaste a few weeks before my holiday. I couldn’t believe the results. I’m now much more confident with my teeth and I am smiling even more. Thank you, HiSmile, for making me feel great just in time for my holiday. I’d also like to mention the fantastic customer service I’ve received from this company.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Hannah, thanks for taking the time to write this amazing review. I loved reading your thoughts on our products! Nothing is better than a glowing smile, especially when you are going on holidays! Our toothpaste is perfect to add to your daily routine. Happy HiSmiling!

Posted on May 25, 2018

Whitening kit

By Leela, Milton Keynes, Buckinghamshire, United Kingdom, Verified Reviewer

I purchased the whitening kit two months ago now and I love this product, it really works. My teeth are three shades lighter and I have repurchased the gels a couple of times now and will do in the future. I absolutely love it and would definitely highly recommend it to everyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Leela, Thanks for your positive review. I am so pleased to hear that you are enjoying your HiSmile experience. Happy to have you apart of the HiSmile fam!

Posted on May 25, 2018

HiSmile white kit

By Quinn B., Park City, UT, Verified Reviewer

I love this product! I really saw a difference using it six times. I was a little nervous since I have sensitive teeth, but I felt no pain whatsoever. Also, it only takes 10 minutes, which is awesome! I recommend this product to anyone who wants really white teeth!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hi Quinn, thanks for sharing your thoughts on our products. I am thrilled to hear you are loving your HiSmile experience! Our kit was formulated with natural ingredients to ensure no discomfort or sensitivity is caused by your whitening applications.

Posted on May 25, 2018

Best teeth whitening product ever!

By Jeremy C., San Jose, CA, Verified Reviewer

This product was hands down the best product I’ve ever used. It is literally a night and day difference, especially if you use the day and night toothpaste and then whiten your teeth before bed. The best part about it is you do not get sensitive teeth or gums like the Crest White Strips or something like that. 10/10 would recommend!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

May 28, 2018

Hey Jeremy, thanks for taking the time to leaving your feedback on our products. I am so pleased to hear our kit is one the best products you have used. Our kit and toothpaste definitely are the best combination to achieve your desired results!

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