Hoover SmartWash Automatic Carpet Cleaner Reviews

Hoover SmartWash Automatic Carpet Cleaner

Overall Rating

2.5

4 Customer Reviews

Summary

The Hoover SmartWash is an at-home carpet cleaner featuring technology that helps it clean smarter and dry carpets faster. In addition to a number of usefull accessories, the cleaner comes with various cleaning solutions. Read what customers are saying.

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Customer Reviews

2.5 Stars out of 4 Reviews
5 Star:0% 4 Star:25% 3 Star:25% 2 Star:25% 1 Star:25%
0% Recommend This Product
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Posted on Nov 27, 2019

SmartWash, not that great

By Sandra M., Indianapolis, IN, Verified Reviewer

Today I received my new SmartWash carpet cleaner, and I was pretty stoked, the holidays are coming and I have white Berber carpet in my house so I just knew that I was going to be happy. NOT! First, Hoover should print a better manual with bigger print, and not once did they take the carpet cleaner apart and put it back together so that you could see just how the parts are to go back together.

Second, please do not assume that everyone has a pet, so do not send me some pet shampoo, send me your best carpet cleaning solution.

Third, send me the model # and serial # seeing as how I have to scan my serial number after I find it before I can register the product.

And fourth, it really does not clean that good. Today is the first day that I used it, and I just may send it back. And the fact that I can only use your products. What a gyp.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 9, 2020

Frustrated

By Carol W., Florence, AZ, Verified Reviewer

I purchased the Hoover SmartWash Advanced Pet Carpet Cleaner for a few reasons. One being I could make easy payments, another that I do have pets and I wanted something that could handle it, but the main reason was that it had the upholstery cleaning attachment. The day that I went to use this machine I had plans that required the furniture being cleaned, I was confident I could use this machine and get it done quickly, I open the box and I find a stair attachment, no upholstery at all, that must be purchased seperately, extremely furious! I decided to try the stair attachment but the hose for the attachment doesn't work at all, no spray comes out, nothing! Very let down and disappointed in Hoover. I had to spot clean the furniture by hand.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

False advertising

Poor quality merchandise

Disappointing

Posted on Nov 18, 2020

Roller brush won't spin

By John H., Lake City, FL, Verified Reviewer

The roller brush on my Hoover SmartWash stopped spinning. I disassembled it and learned the small white plastic gear on the end of the roller brush shaft was sheared. Not too hard to fix. What is hard is that you can't find the part online. You can't even find the model number online for parts HF5200 or HF2001 or HF2002. I spent 3 days and nothing. I had a good working unit now worthless due to a $3.00 plastic gear. Thanks a bunch Hoover.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Cleaned great

Easy to clean the unit

Easy to use

Can't fix it

Can't find parts

Model number not findable on internet

Posted on Jan 7, 2021

Junk

By Perry S., Palm Coast, FL, Verified Reviewer

I purchased this machine in the hopes of cleaning my carpets before selling my house. I did one carpet, worked ok. Went to use it a second time, and the wash/dry light was flashing with no brushes spinning. After a few minutes, the machine started smoking and is now junk! What a waste of $250.00. It sat in the box for almost a year, so the warranty is invalid. Probably costs more to repair than a new machine.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Its extremely short life

Almost started a fire

Waste of time and money

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