Read 202 Hulu and Live TV Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.6
Rating Snapshot:
5 star: 10 4 star: 5 3 star: 10 2 star: 48 1 star:  129
Bottom Line: 9% would recommend it to a friend
Showing 12-22 of 202
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  • 3 out 3 people found this review helpful

    Not worth the money spent

    Hulu sounds good, but it brings more aggravation than enjoyment. Even if you subscribe to commercial-free, there is a constant buffering issue that makes me want to throw things! It makes watching anything next to impossible! Watching a show I love at the end of the day is supposed to be relaxing not stressful. Hulu, you really need to work on your service!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Worst experience

    • Georgia,
    • Feb 6, 2018
    • Verified Reviewer

    Hulu is honestly a joke. They don't help when you forget your password, and I am currently waiting to get in touch with someone because no one is available on their "chat" and they took away emailing. I've been charged for a subscription that never showed up on my subscription list and was not able to get back into my account. If you're going to spend money on a TV subscription, go with Netflix.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Hulu Live TV sucks

    Hulu has a nice lineup of live TV and other shows for a competitive price. The problem is, if you want live TV you can't rely on Hulu! Many times the category of "My Channels" (this is the selection of live TV) is not available. When it is available, it is plagued with frequent buffering that I don't see on other services and also a "deja vu" glitch where the video loops back a couple of seconds to replay what just played. Also, Hulu frequently has problems with audio not being synced with video.

    I just canceled my live service but kept the basic due to my wife watching some of the Hulu Originals.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    One day in the free trial of Hulu Live and already canceling

    • South Carolina,
    • Feb 5, 2018
    • Verified Reviewer

    When we found out that we could get our local channels on Hulu Live, we decided to try the free trial. What we discovered is that there is no real TV guide on it like on Sling TV, and it's really hard to navigate and find the shows so you can set them to record. I ended up having to do the search function on each show to find it.

    Also, we started out with watching our local news and it buffered multiple times in the first half hour, plus the sound kept going up and down. And then the buffering started again on the second 8:00 show on our local channel. One day in and we were already frustrated with it. After that show, we had to get out of Hulu Live and log back in to get the show on the "guide" to change to the 8:30 shows. Plus, you have to click "back" multiple times just to get back to the home screen.

    The only reason that we went to Hulu is to get Jeopardy on our local channel. I guess we can live without Jeopardy.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Not worth it for Live version

    • Estero, FL,
    • Jan 17, 2018
    • Verified Reviewer

    I have two homes, one in Illinois and one in Florida. I am only allowed to switch my location four times per year, and I travel back and forth just about every single month, so clearly LIVE didn’t work for us. I have already downgraded my service back to Hulu basic and purchased an antenna.

    I was annoyed that I had to use one of my turns switching during hurricane Irma. We got stuck down there and wanted to make sure we were able to watch the weather. This was prior to us losing our power of course. It was a total waste for a trip that was supposed to only last four days.

    From their website:

    “you can manually update your Home location up to 4 times during any 12 month period.”

    So I do not recommend Hulu Live if you go between homes.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    It's not worth it

    I have done plenty of free trials for different things, and I can honestly say Hulu is the only one I've ever had problems with. When I had canceled my subscription, they don't warn you that they cancel and don't give you your money back. Another time my husband was also charged for his free trial. It's hard to figure out who to call. I was even possibly thinking of paying for it, but it's not worth my money. I'll be looking elsewhere to watch my shows.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    Not a free trial!

    They charged my credit card five days after I signed up for a free 30-day trial! And it's not Live TV either. I will cancel this ASAP!

    I also waited for customer service for over 20 and finally hung up. I called back the next day to wait for over 30! Is this a real company that has workers? I still have NOT spoken with anyone to resolve anything.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    30-day free trial NOT!

    • Minnesota,
    • Dec 28, 2017
    • Verified Reviewer

    The 30-day free trial period is a SCAM; they charged my credit card a couple days after signing up for $39.99. TV shows are full of ads, and this was a complete waste of my time! Do yourself a favor and use Netflix.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Hulu is so bad. Freezes all the time. AWFUL.

    • California,
    • Dec 18, 2017
    • Verified Reviewer

    Hulu is awful. The connection freezes all the time. I have called and called. It is common among their complaints. I have an internet connection of 150mbs.... nothing is slow for me and yet I can't stream Hulu on my TV. Ridiculous.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Hulu only works with IOS 10 or higher

    • Santa Cruz, CA,
    • Dec 7, 2017
    • Verified Reviewer

    Suddenly this morning, Hulu crashes on my iPad and iPhone. I do a "live chat" with tech support and, after trying all kinds of things that don't work, they think "maybe" the problem is my IOS (9.3.5). I call on the phone and am told they no longer support any IOS older than IOS 10 and suggest I talk to Apple. I think this is the tail wagging the dog.

    My suggestions:

    - Give advance warning IN EVERY ACCOUNT when you are going to discontinue serving an operating system.

    - Hulu was already serving my operating system, continue to do so. This equipment is not that old.

    - Remember you are a SERVICE industry and not the only game in town. Netflix, Amazon, and all the network apps still work fine on my devices.

    I canceled my account. I can watch these same shows on the apps provided FREE by each network. It's a bit less convenient, but it's FREE.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 3 people found this review helpful

    Worst streaming service imaginable.

    • Oklahoma,
    • Dec 7, 2017
    • Verified Reviewer

    Let's see. You pay to stream TV to watch commercials. Huh? I thought that's what you get with free over-the-air programming. Content on Hulu is really bad. Finding a show using their interface is almost impossible. There is enough content on Amazon Prime and Netflix, and with these streaming services, I don't think Hulu is even necessary. Keep in mind, Hulu is not really a streaming service; it is an advertising service. Drop-offs are common except during commercials. In my opinion, this is the junkiest TV I've ever seen.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-22 of 202

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