Read 35 Intelius Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 1 1 star:  34
Bottom Line: 0% would recommend it to a friend
Showing 23-33 of 35
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  • 2 out 2 people found this review helpful

    Terrible

    • Nebraska,
    • May 22, 2018
    • Verified Reviewer

    If I could give a zero I would. They charged me two months at one time for one background check on a convicted felon. The background check gave me no info except an address, total scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Scam

    • California,
    • May 4, 2018
    • Verified Reviewer

    I paid $0.95 for a phone lookup. Instead, I got a "sorry no records" email and an invoice saying I would be enrolled in a $29.95 monthly service, or could cancel for "only" $7.95.

    I opened a PayPal dispute, sent a "don't enroll me" email, called the artists (you know what type). They insisted in the $7.95, I said "not happening," and they backed off.

    I gave a dollar too much to these idiots, but that was my assumed risk.

    Stay clear.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Crap service

    • Wisconsin,
    • Apr 6, 2018
    • Verified Reviewer

    I paid $55 for two reports, one of which took three days to come back with NOTHING. I received no useful information from either. I found more off of using Google. It is supposed to be such a good service, NOT! Don't waste your time or money on this crap!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Scam, it's no 99 cents

    • Woodland Hills, CA,
    • Mar 13, 2018
    • Verified Reviewer

    I used this for a reverse phone number. I now find out they charged me $7.99 for not using another service. Supposedly it's in the small print AFTER you do the first search. What a joke. I have now opened a PayPal dispute.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Intelius - don't waste your money

    I had decided to do a search on my ex-husband when I got some money. The search was $6.95 for the basic search. The information contained in the report was WAY out of date. There was no new information. The information contained in the report was 5-10 years old. When I called to make sure my credit card would not be charged again for a membership, I was told I would be charged an additional $7.95 for canceling. Just google who you are searching for and save the $15. You will get more up to date information.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Total rip off!

    We signed up for the $39.95 premium package. We were charged the $39.95 plus $19.95 for a background check even though a background check was included in the $39.95. The background check information was old and not complete. I found much more data for free on the internet. When I called customer service, they said they would refund the $19.95 but would charge me $7.95 instead! Total ripoff. We are out $39.95 for absolutely nothing. Did not even have a current address person has lived at for over a year.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Total scam

    I ordered one address but never received it. Then they proceeded to charge me $29.95 a month! They will not refund my money that was charged to my credit card without my authorization!

    Do not give them any information! Zero stars would be my rating, but there is no zero.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Terrible rip off

    I got caught in getting put into the Intelius premier plus. I was in a hurry to find information about a friend's uncle and this will cost me $7.95 for a service I do not want. I will be checking my credit card to see if they try to slip in some other charges.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    "7 day trial passed" and was charged $29.95, called for a refund

    • New Jersey,
    • Jul 23, 2017
    • Verified Reviewer

    The lady was nice but on a script, she said the trial passed so I was charged. I said okay no problem, I'll just issue a chargeback. My payment was refunded.

    These companies don't want to have chargebacks on their record as they already probably have plenty. Use this to your advantage to get your money back.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Rip Off

    I tried to do a search. Their computer shut down in the middle of the search. I called and was assured it did not go through and I would not be charged. When I received my credit card statement, I was charged both for the search and some kind of membership fee. I called and they paid back the membership fee, but refused to give it back yet the search was never completed.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Yes, it's bad

    • Santa Clarita, CA,
    • Jun 26, 2017
    • Verified Reviewer

    I needed one phone number. It said I could get it for $.95. So I put in my information, including email and credit card information. They immediately charged my credit card (TWICE!), and gave me the notice that my 7-day access period had begun, but I had to click "OK" to get the number that I wanted. I would be charged $29.95 per month. If I canceled, they'd charge me only $7.95. There was no way they'd charge only $.95. So the actual charge for one phone number was $.95 + $7.95 = $8.90. Yes, it's a bad company.

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 35

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