Ipsy

The problem with Ipsy is that they're trying to sell to mainstream people with products they appear to think are ultra hip. Like blue nail polish. Twice this year, and it's April. The premise, as you probably know, is to receive monthly "glam bags" with samples inside. Some products may be regular size, most aren't. I'm sure that my blue nail polish(s) is a regular size but try as I might, I've offered it up to my daughter and my college age nieces (who are extremely cool) and they all passed. Not too mention that I tried the one I received yesterday and it was like putting watercolors on your nails. No matter how little I put on the brush, it went directly to my cuticles and stayed there!

Also their go-to bag stuffer is a makeup brush. Usually, the eyeshadow size, although once I admit I did get a blush brush and it's fine. This month I received that hideous blue nail polish, a makeup brush that's too big for eye shadow and too small for anything else, a lip liner in brown, moisturizer sample and a dry shampoo sample. It IS fun to get a package every month, but I started with Birchbox and only got Ipsy because the "glam bag" aspect intrigued me.

Birchbox is a much better product, the boxes are cool, and the contents are about twice the quality of Ipsy's. Ipsy does things that younger people like, for example, take a selfie and post it of you using the products you received! Give a little tutorial of how you wear your makeup. You earn points for doing such things, which is why I think I may be out of the age group that is the Ipsy demographic. Although, they know how old I am and should try to configure their glam bags accordingly.

As I mentioned before, the bags are kind of cool, but they have room for about five sample sizes, so while they look nice, I recently went on a 5-day trip, and I used four bags to carry my makeup and skin care. They're small but unique.

Bottom Line: No, I would not recommend this to a friend

I enjoyed getting my Ipsy bag monthly, but lately, their products have gone seriously downhill! You need to put in an explanation with the products that you deliver. Half the time I don't know what to do with it and end up throwing it away. Very disappointed for October.

Bottom Line: No, I would not recommend this to a friend

The only good thing that comes from Ipsy is the cute pouches. Not one single time have they sent me something of the "wow" factor, everything has been boring, and to me, it looks like they are not even trying. I have enough brown eyeshadow from them, no variety or anything, but they promote what you could get in the pouches, but it's never what you were hoping for. They use all these big named makeup companies to hook you, but what you get is definitely not what you get.

Are they scam? Yes and no. Do I have plans to renew my subscription to them after 2017? Probably not, just extremely disappointed.

Bottom Line: No, I would not recommend this to a friend

I started getting Ipsy 2 and 1/2 years ago. I loved the bag, best bag in the $10 lane. I unbox on social media so I'm familiar with Allure Beauty Box, PLAY! by Sephora, BOXYCHARM, Lola Beauty Box, YesOhYas, and of course, Ipsy.

Ipsy always got me! I loved everything in my bag, every month. The profile rang true for me, they sent me samples I could and did use, many times purchasing the full-size products.

In their promo vids and the postcards they sent with the bags, often times were men in makeup. I am not a man, and their target customers are women.

The month of June sent me over the edge - tons of promotions and testimonials about gay men and makeup, none of which I can relate. I am a housewife in the Midwest, and I want to see what the product will look like on me. Or someone with a bone structure like me (a woman).

June is autism awareness month, but Ipsy chose to make it all about pride month. My bag and the contents of it was all about LGBTQ and companies who are part of that "community," and some proceeds of the June bag went to support the LGBTQ.

Further making me feel that Ipsy does not know their customer. My guess would be that they lost a lot of business after last month's bag...they lost me and that was my favorite bag

I don't need your agenda shoved down my throat...I just wanted the bag I loved and to feel included in Ipsy because that is my favorite bag.

Bottom Line: Yes, I would recommend this to a friend

I originally got excited for Ipsy for its affordable price and the fact you get a bag every month. The first couple were okay, stuff I was wanting to try out. But then it turned into products I either don't use or colors I prefer not using. It truly feels like they don't care about your preferences and just give you what they have in stock. I would not recommend Ipsy to anyone.

Bottom Line: No, I would not recommend this to a friend

You sign up and WHAM! Placed on a waitlist that forces you to spam people to get off of. This is AFTER you've given Ipsy your credit card/payment info.

There is NO customer service line, nor refunds. Emails are automated & do not address your issue. Facebook page comments are answered by 2 women, who I suspect are employees, in an incredibly rude manner. Tweets are ignored. If you try to email them again, after being ignored, you get bumped to the end of the line - regardless of how long you've been waiting for a response.

Ipsy is quick to take your money on the 1st, but slow to ship. Shipping is done in three batches. You may not get your bag for the month in THAT month, or at all. Shipping estimates & actual shipping dates change constantly, getting further out each time. Any inquiries are met by the same bot response about the shipping being done in 3 batches, regardless of your actual question or how late your bag is.

You DO get to "peek" into your bag & see what you're getting (that is IF you get it), only to find that your beauty preferences are completely ignored by the company.

My one & only bag, which never arrived, didn't even have makeup in it, just mascara & a highlighter stick. The rest appears to be the type of samples you get in the mail.

When you go to cancel your service, the buttons you must click are purposely misleading, but even worse - your purchase history & shipping info for any bag you've yet to receive are completely wiped clean. Be sure to screenshot & copy down all this information prior to cancelling your subscription.

Ipsy is terrible & I would recommend it only to someone I hated.

Bottom Line: No, I would not recommend this to a friend

I posted this on Ipsy's Facebook five days ago and received no response. I posted this last Thursday:

Yesterday my whole personal email contact list got over 300 emails each from you saying that I was referring them. I had no way to contact anyone. I emailed three times with no reply. People were getting these on their work computer, as I did too. I don't know what happened, but I wonder why no one will get back to me?

Bottom Line: No, I would not recommend this to a friend

I signed up for the Glam Bag with Ipsy in April, and it is now June. My account has been charged various times, and I have yet to receive a Glam Bag. Do not make the same mistake I did. DO NOT sign up for this!

Bottom Line: No, I would not recommend this to a friend

I never received my August bag, so I emailed them (because they don't offer customer service over the phone, RED FLAG) and they said they would send me a replacement bag. I never received that one, and on top of that, I haven't received my September or October bag now either. I contacted customer service again, and was told since it's past 45 days since the August bag, they couldn't do anything for me, even though I DID originally contact them within 45 days of it receiving it.

So since they screwed up and didn't send me my stuff within the time frame, I get nothing, and they get my money. Waste of $30, that I got literally nothing for.

Bottom Line: No, I would not recommend this to a friend

I signed up in October with Ipsy. A coworker told me about it. As most people who have tried it know, if someone sends you a free glam bag, your first bag is free and you pay monthly after that month.

My free bag should have shipped November 1st. I didn’t hear anything so I actually forgot all about it. On November 9th I got an email that my first bag shipped. On November 11th I got another notice that it has reached DHL for final delivery on November 13th. I decided to cancel so they don’t charge me the next month in December because I was now skeptical because of the timing.

Here it is November 15th and it wasn’t delivered. Ipsy actually canceled the delivery the day it was supposed to arrive because I canceled the next month subscription. They had the delivery reversed back to them. I don’t actually care because the products they were sending were not products I indicated having any interest in when I did the personalized quiz, so I’m not going to be missing anything, but the fact that it was free and they reversed it because I canceled a future subscription is kind of shady. That’s the end of that.

Bottom Line: No, I would not recommend this to a friend

Please, no one waste their time or money on this hack service. It really sounds like a neat idea, except it's a scam. I joined Ipsy three years ago but only recently signed up for the Glam Bag subscription. Mistake!

I received my supposed shipping label for tracking purposes, but it either never shipped or was lost, because the shipping information never updated and Ipsy couldn't explain what had happened to it. But instead of solving my problem, their customer service chastised me for sending more than one response that was to fix their problem! So now I'm out the November bag, just in time for the December one to ship.

Also, word to those disgruntled as I: it will take about 7 steps to cancel your subscription, and even then you're not canceled until you accept their automated email. Such a disappointment, as I heard many good things. I guess you really can't believe everything you hear.

Bottom Line: No, I would not recommend this to a friend