About Jeune Fleur Face Cream

By HighYa Staff
Published on: Sep 10, 2017

Jeune Fleur is a topical facial cream that claims to offer you visibly younger and brighter-looking skin due to a unique combination of all-natural ingredients. The makers of the product promise that it can restore firmness and radiance to your face while also reducing the appearance of fine lines and wrinkles.

If you’re reading this, it’s likely that you’ve come here looking for some actionable advice, so let’s jump right in. Can you truly expect Jeune Fleur to deliver on these claims? In order to answer this overarching question, let’s briefly take a look at the component within the skin that is responsible for its youthful glow; a substance called collagen.

Understanding Collagen’s Relationship With the Skin

One of the first major claims made on Jeune Fleur’s website is that 75 percent of the skin is comprised of water and collagen (WebMD reports this as accurate). From there, the makers of the product go on to claim that as we age, our ability to produce collagen is diminished. The article linked above illustrates that the substance acts as a sort of fountain of youth, staving off the effects of aging (like wrinkles, fine lines, and sun spots).

Knowing this, we should now have a clearer understanding of why these sorts of effects occur as we age, and we’re also in a better position to fully unpack the claims made by the company behind Jeune Fleur Face Cream. For instance, can we truly expect the “whole collagen molecules” they claim to use to be able to replace those that are naturally synthesized by our bodies?

Taking a scientific approach, it would appear that collagen molecules–whether in whole or fragment form–are too large to actually penetrate the dermis in order to replace your current supply of the protein. In addition, even if it could achieve this level of penetration, a 1988 clinical trial concluded the following:

“Even if native collagen could penetrate to the dermis, it is inconceivable that the molecules could form fibers or integrate with existing collagen fibers because the precursors for fiber assembly are soluble procollagen molecules.”

Put another way, there was no evidence shown in the study that supplementary collagen could create new collagen fibers, or strengthen native ones–even if it could be absorbed by the skin.

A Note on Similar Product Offers

At this point, we feel it’s important to note that throughout our years of covering products in the anti-aging industry, we’ve come across several skin creams that use nearly identical website layouts to Jeune Fleur (such as Parisian Secret, Sangeo, and Derma Devine). For many of these products, only the logo is changed, leaving the rest of the imagery, text, and major claims unchanged.

It’s also important to note that there’s often no company information given, no FAQ page, personalized support, or any other hallmark of a reputable brand. While this sort of practice isn’t uncommon in the online-exclusive anti-aging industry, we’ve found that it often means one of the only reliable ways to tell the difference between two of these products is by examining their formulas, paying close attention to the ingredients they contain.

This being said, no ingredient list is provided on Jeune Fleur’s website, and after reaching out to multiple customer service agents over the phone, we determined that they did not have access to this information. Based on our experience with similar situations in the past, as well as feedback from our readers, we consider to this be a red flag. Let’s examine why in the following section.

Potential Jeune Fleur Side Effects

As consumers ourselves, we feel that you should be able to know exactly what is inside a product before you apply it to your face. Without this information, or any clarification on the exact concentration of said ingredients, no additional insight on any potential side effects you might encounter by using the product is provided.

Pro tip: Often, your dermatologist may have additional–and valuable–input in situations like these. Reaching out to them in times of uncertainty for clarification is almost always a good idea.

Jeune Fleur Face Cream Pricing & Return Policy

As of this writing, Jeune Fleur was available exclusively from the manufacturer as part of a free trial pricing structure. This means that when you purchase your initial one month supply online, you’ll only be asked to pay $4.94 for shipping & handling. Digging deeper into the terms, however, it appears that this purchase marks the start of a 14-day trial that, when concluded, will result in you being charged the full retail price of $89.03–unless you call customer service at 844-814-8531 to cancel.

If you decide not to call within this window, you’ll also be entered into the company’s autoship program. This means that every 30 days after your initial purchase, you’ll be sent a new bottle of the skin cream, and your credit card well be charged $89.03 plus shipping & handling for each one. You can call the number listed above to cancel this at any time.

The terms also stipulate that you have 30 days to return any non-trial, unopened order to the manufacturer for a refund, less shipping & handling fees. You’ll be required to pay return shipping, and there are no refunds whatsoever for opened or partially used bottles.

How to Purchase a Skin Cream Like Jeune Fleur

In the sections above, we briefly touched on the fact that many similar skin care solutions exist that use very similar web layouts to the product at hand. Here at HighYa, we’ve covered dozens of these products over the years, and we’ve noticed that many of them employ autoship programs and free trial setups similar to those used here with Jeune Fleur.

Our main goal is always to help you make smarter buying decisions online, as well as keep you safe from less-than-stellar business tactics, so when it comes time to make your next purchase, consider the following:

  • Is the product available in retail stores, or just online? If it’s available at physical locations, you may be able to save on some shipping & handling fees, and it might make any potential returns that much easier to carry out.
  • That being said, many reputable companies are sold exclusively online, so look for the telltale signs of a quality product: A fully fleshed-out website with links to an about page, real testimonials, an FAQ section, a comprehensive and specialized support staff, and strong, recognizable branding.
  • Are there any autoship programs or free trials associated with the purchase? Keep in mind that these may not be obvious on the checkout page upon first glance. Always examine the terms and conditions before putting in your credit card information.
  • Are the ingredients used within the product clearly identified and quantified on the website? An important component of evaluating a skin cream product centers around taking a good look at what authoritative sources such as WebMD, Examine.com and the Mayo Clinic have to say about its ingredients. We’ve found that reputable companies who are “in it for the long run” tend to be very transparent with this information.
  • Have any customers shared their thoughts about the solution on consumer advocacy websites, or marketplaces like Amazon.com (if applicable)? During your search, be sure to watch out for affiliate sites.

Remember: Marketing often revolves around getting you to make a hasty, emotionally-driven purchase. Slowing down and doing even a bit of research beforehand can often not only help you make a more informed decision, but it can also allow you some extra confidence, knowing that you chose a proven solution that will truly add value to your life at the end of the day.

For even more actionable bits of advice, be sure to read through our comprehensive guide to purchasing an anti-aging product.

Our Final Thoughts on Jeune Fleur Face Cream

The makers of Jeune Fleur Face Cream claim that it will help reduce the appearance of fine lines and wrinkles, and yet, we aren’t told what ingredients (or in what amounts) are used to provide these benefits. We’ve learned from previous experience reporting on these sorts of products that both vitamin c and retinoids may be able to help prevent collagen from breaking down, which may lead to a visible reduction in wrinkles if they were included here, but again, this information was not provided by customer support when requested.

In addition, we discovered that the free trial associated with the product will lead to a monthly fee of nearly $90 should you decide not to cancel the trial within the allotted 14-day window. This is quite a large sum of money for many of us, especially when you consider that, with the amount of information provided, you have no real way of determining how effective it will be for you ahead of time.

Because of all this, as consumers ourselves, we’d find it hard to rationalize a hasty purchase over taking a more measured approach and speaking with your doctor beforehand about the potential risks and benefits associated with the product at hand. While the ultimate choice will be up to you, there is generally no one more qualified to give you specific, actionable medical advice than your local healthcare professional.

Have you used Jeune Fleur Face Cream before? Leave a review below and share your experience with other HighYa readers!

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5 Consumer Reviews for Jeune Fleur Face Cream

Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 1 2 star: 0 1 star:  4
Bottom Line: 20% would recommend it to a friend
Showing 1-5 of 5
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  • 10 out 10 people found this review helpful

    Credit card fraud, not a free trial!

    • Gig Harbor, WA,
    • Dec 4, 2017
    • Verified Reviewer

    Once you get your free trial, you will be billed in two weeks $83 for each "free trial" item. This is consumer fraud and I have reported it to my credit card company and filed a BBB complaint on this company. I would not give ANY stars to this sort of rip off. If the product is so good, why the need to lock a consumer into a contract without consent?

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 11 people found this review helpful

    Length of the free trial.

    The sales rep said I had 30 days to decide. Now I'm reading more, and now it says 14 days. Well, which is it? Am I really going to see results in 2 weeks so that I can decide to continue with the product? I've only had my samples for 1 day. Now I'm not sure about the length of the free trial. Conflicting information now makes me leery of this whole program. The reviews sound like people got charged and were not aware until their checks went south. So what's up?

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 10 people found this review helpful

    Bad company!

    • Michigan,
    • Nov 7, 2017
    • Verified Reviewer

    Totally messed up how this company takes advantage of people with the way-at-the-bottom tiny print autoship! I barely make monthly payments and to have three payments of over $80 for each payment has put me in dire financial stress! Imagine my surprise when I also have had to pay NSF to the bank! Thank you so much for the scam wake up, you are all really bad! Bank account closed!

    Bottom Line: No, I would not recommend this to a friend

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  • 26 out 26 people found this review helpful

    No good

    I ordered the free trial on 9/20/2017, and today 10/5/2017, I got charged for one bottle and $89.03 for the other bottle. I called the 800-number, and they will offer a discount or I can send the bottles back at MY EXPENSE AND WAIT six months for a refund.

    Bottom Line: No, I would not recommend this to a friend

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    • Nov 26, 2017

      Catherine Rousseau

      I wouldn't trust any of these so-called trials!! It's a scam, those diet products are the same $89.00 charge! Beware.

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  • 25 out 25 people found this review helpful

    Buyer beware

    I followed a link on Jeune Fleur on the computer. I called and ordered a sample of $5.00 for shipping, and then I was asked if I wanted to add eye cream for another $5.00. There is no explanation of how the program works when the items arrived.

    Well, 16 days later on my credit card statement I get a charge for $86.00 times two. I didn't call in time to cancel membership, which was 14 days. As much as I told the sale rep that please, I am only two days over, he finally agreed to charge me $40.00 for my free samples. When I told him I would dispute the charge with credit card company, he said: "You don't have a leg to stand on."

    Also, I have NOT seen any difference with my skin. Big ripoff! And the company still calls me saying the order is not completed and they are rude and hangup when you try to voice disappointment. Learned my lesson, big time.

    Bottom Line: No, I would not recommend this to a friend

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    • Nov 5, 2017

      Margaret Saccomanno

      Hi there,

      I would just like to share my experience with this company. I believe they are told to say that anyone who writes that they will dispute the charge with their credit card company. It must make people not even bother to try. They had some Pat respond to every reason I gave them that they were full of it.

      I DID dispute the charge with my credit company and got my money back. They did not have a signature that I approved of the trial or even knew about it. It was not written ANYWHERE in the deal where I got a free sample and the charges started coming and I had three months worth of the stuff before I knew what was happening.

      They told me I was a horrible person for being ungrateful for not being happy that they reduced the charge for the three opened bottle from $90 to $35. If I wanted to return the others I only had to pay the shipping back, as well as an $18.00 processing fee per bottle!

      Bottom line is, dispute it with your credit card company. Do not listen to them as they were reading from some scripted response sheet. I got my money back in full as well as kept the product. (I threw them right in the bucket!)

      Good luck to all and hopefully, like me, you'll discover a hard lesson learned, and never again!

      God Bless,

      Margie

    • Nov 24, 2017

      Kimberly

      I want to thank you Margie Saccomanno for sharing your experience and how you resolved the charges on your credit card. I also want to thank HighYa, LLC for all the information you provided, it was very helpful.

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