Read 14 J.G. Wentworth Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 1 2 star: 0 1 star:  12
Bottom Line: 14% would recommend it to a friend
Showing 12-14 of 14
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  • 24 out 27 people found this review helpful

    Stay away!

    • Miami, FL,
    • Apr 27, 2017
    • Verified Reviewer

    I contacted J.G. Wentworth because my credit is not great and on their website, they had information about applying for an FHA loan, which looks at other factors other than credit score.

    I decided to give it a try, and the man I spoke to actually gave me some hope. I filled out the application on April 10th and waited and waited. A few days ago, I emailed him and asked for an update. I'm still waiting for a response on that.

    Today I receive a general credit report copy of their credit pull that states what I already knew. If this is their customer service, I'm glad things didn't work out. If this is how they treat people, I don't want any part of them. The least they could have done is sent me an email telling me that I couldn't prequalify, it's not like I didn't know. The only reason I tried this is because they said they looked at other factors and all they did was check my credit, which is what any back would have done.

    If I could give them less than one star, I would!

    Bottom Line: No, I would not recommend this to a friend

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  • 35 out 40 people found this review helpful

    Beware

    Please, and I will say again, please do not use this company. They are so nice, caring and friendly before you sign with them, then the truth comes out! They lie day after day. I was offered $20,000 for my future payments of $150,000. I then contacted Michael Davis off of this blog and he was able to over triple my offer from these crooks!

    They play on the phone using the next person in cubicle beside them, stating they are supervisors, until you catch on to their lies. To sum it up, they kept me in limbo for six months and still couldn't complete transaction. Then I had to go through hell and high water to get this canceled. It was awful. If you need your money, let me repeat please scratch this company off your list. These company apparently does not care about your problems or needs, because if they did they would not have these rude/lying childish employees.

    I really hope you take this seriously because no one should be disrespected about their own money. This is a very true short version of a story

    Bottom Line: No, I would not recommend this to a friend

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  • 62 out 69 people found this review helpful

    Awful, Rude, Lies

    • Lafayette, LA,
    • Jul 9, 2015

    Please, and I will say again, please do not use this company. They are so nice, caring and friendly before you sign with them, then the truth comes out! They lie day after day. They play on the phone using the next person in cubicle beside them, stating they are supervisors, until you catch on to their lies. To sum it up, they kept me in limbo for six months and still couldn't complete transaction. Then I had to go through hell and high water to get this canceled. It was awful. If you need your money, let me repeat please scratch this company off your list. These company apparently does not care about your problems or needs, because if they did they would not have these rude/lying childish employees.

    Oh. Let me not forget to tell you. Someone else just might be getting your information because I was yelled at over the phone by an employee calling me a liar because he was talking to the wrong client about another client's file. I really hope you take this seriously because no one should be disrespected about their own money. This is a very true short version of a story.

    Bottom Line: No, I would not recommend this to a friend

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