About KangaRillow

By HighYa Research Team
Published on: Dec 29, 2015

Regardless whether you’re a side or back sleeper, KangaRillow is a polyurethane orthopedic device that nests inside a special pillowcase and rests on top of your existing pillow. This way, it can better support your neck, reduce stress on your shoulders, support the natural curve of your neck, and improve comfort and breathing.

All of this is why KangaRillow claims to turn your favorite pillow into a “super comfortable neck support pillow”!

Really? Can this small foam insert provide all of these great benefits? Or, will it just leave you frustrated with less of your hard-earned money? That’s what we’ll help you decide in this review.

So to begin, we’ll talk about exactly how KangaRillow works.

How Does KangaRillow Work?

Basically, the KangaRillow “system” involves two parts: the foam insert, which is about 20” long, 5” wide, and 2.5” thick, with rounded ends and a curved underside to fit better your pillow. Then, this insert is placed inside a pillowcase with a built-in pouch (similar to how a mother kangaroo carries her young, hence the name).

From there, you would place the KangaRillow pillowcase over your favorite pillow.

Easy breezy, right? But what kind of neck and spine support can you realistically expect from KangaRillow?

How Much Extra Support Will KangaRillow Provide?

When it comes to KangaRillow’s comfort level, there are 3 main points to consider:

KangaRillow’s Polyurethane Foam

First, KangaRillow is made of polyurethane foam (more about this in a moment) that’s 2.5” thick. This type of material is extremely versatile, and is useful for everything from packaging products and insulating homes to providing noise reduction, although it’s most commonly found in bedding.

The key is that polyurethane foam is available in a wide variety of densities (think softness for pillows or firmer for applications like automobile seats), and there’s no indication how firm KangaRillow’s foam is. Ultimately, this means we can’t know how much it’ll compress from the weight of your head.

Will KangaRillow Stay In Place?

Second, based on KangaRillow’s commercial, there appears to be a fair amount of room inside the pillowcase’s special sleeve. As such, you could foresee the foam insert moving around while you sleep, or even falling out (especially if you tend to move around a lot when you sleep).

Is It More About the Pillow?

Third, as we outlined in Top Pillow Picks For Each Position, the pillows you choose (and the mattress you sleep on) are the two primary factors that lead to a comfortable night’s sleep. So, if you’re finding that your current pillow isn’t providing the neck or spine support you need, your money might be better spent by investing in a new pillow, instead of purchasing KangaRillow (especially considering everything else we’ve discussed up to this point).

With all of this in mind, is KangaRillow a unique product, or are there other options you should consider?

Other Products Like KangaRillow

While KangaRillow’s specific design and pouch-in-a-pillowcase feature seem to be unique, polyurethane-based sleeping products certainly are not. To see what we mean, enter the phrase “polyurethane pillow” or “polyurethane neck support pillow” into your favorite search engine and watch how many results pull up.

And if you’re looking to expand your options outside those made from polyurethane, you’ve got thousands more. In fact, we’ve reviewed some of the most popular TV-based pillows here at HighYa, including Miracle Bamboo Pillow, Sobakawa Cloud Pillow, Total Pillow, and many others. 

Don’t feel like shopping online? You’re in luck, because you’ll almost certainly find support pillows available from a variety of local retailers, including big box and home goods stores. This way, you’ll be able to feel the product (and gauge its quality) before making a purchase, while making the return process as easy as driving down the road if you’re ultimately not satisfied.

Compared to these other options, how much will you pay for KangaRillow?

KangaRillow’s Price & Refund Policy

KangaRillow is available in the following options:

  • Standard: $14.99 plus $7.99 S&H
  • Queen: $19.98 plus $7.99 S&H

Like most ASOTV products, you’ll be required to take advantage of the company’s BOGO offer when checking out. This means you’ll receive a second Standard size for an additional $7.99 S&H (a total of $30.97), or a second Queen size for $4.99 plus $7.99 S&H (total of $40.95).

Each pillow you order also comes with a specialized polyester microfiber pillowcase. Note: The KangaRillow website claims a 300-thread count cotton option is available, but this wasn’t available when we attempted to check out.

All KangaRillow purchases come with a 90-day refund policy, less S&H charges. Even if you only purchased the Standard size, this means you’ll probably lose 50% more in S&H charges than you’ll receive as a refund. And if you chose the Queen size, you’ll lose even more!

However, there wasn’t any company or contact information provided on the KangaRillow website at the time of our research, so even if you did want a refund, we’re not sure how you’d go about it.

Should You Sleep On It Before Buying KangaRillow?

We’ve covered a lot of territory up to this point, so let’s wrap everything up and outline some takeaways when it comes to KangaRillow.

Polyurethane Foam & VOCs

First, remember that polyurethane foam is basically a petroleum product, which can contain potentially harmful chemicals such as “formaldehyde, benzene, toluene” and other volatile organic compounds (VOCs).

Once this type of foam is fresh from the factory, these chemicals go through a process called off-gassing, which is where they are released into the air. Not only do these chemicals have an overwhelming smell, they can also lead to respiratory problems and other health concerns if repeatedly inhaled (such as when sleeping), especially for young children. In fact, one of the biggest customer complaints for the pillows we referenced above was a terrible “chemical” smell, which you might also expect from KangaRillow.

With this said, after receiving your KangaRillow, you might want to place it in a well-ventilated area for up to a week in order to allow plenty of time for these chemicals to dissipate.

KangaRillow’s Level of Support

Also, as we detailed above, the level of support and alignment your neck and spine receive have much more to do with the pillow you’re using than it does any inserts like KangaRillow.

And considering that you’ll be paying $30 to $40 for the device, you could probably purchase a more supportive pillow from a local retailer for about the same price. After all, you want the most bang for your buck, right?

Other KangaRillow Concerns

Finally, KangaRillow’s manufacturer seems to be playing hide-and-seek, since they’re not mentioned anywhere on the product’s website, so there’s no way to know what kind of quality you can reasonably expect (granted, most As Seen on TV products don’t exactly have a reputation for high quality).

On top of this, there isn’t even a phone number you can call to ask questions or process a return! As such, we’d strongly recommend exploring local options before placing your order for KangaRillow.

Already placed your order? If so, be sure to tell us about your experience by writing a review below!

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